Mr



Curriculum Vitae’

Mr. JOSEIDON G. MANAOIS

Baros, Maldives

+63 9952939478, +65 90196082

joseidon_manaois@yahoo.co.uk

jgmanaois07@.ph

LINKED-IN : JAY MANAOIS

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|“A highly-experienced international practitioner in Human Resources and Training & Development with proven track record of excellence in|

|leadership, strategic management, continuous quality improvement and innovation.” |

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I. SUMMARY & HIGHLIGHTS OF QUALIFICATION

o More than twenty (20) years of experience in Human Resources Development

o Thirteen (13) years in Hospitality HR / Training & Quality Management.

o Certified Master Trainer – Dynargie Advanced Training, Mauritius

o With vast hotel pre-opening experience: International chain of Hotels, Resorts and Residences

o Knowledge of various Labor Laws and Immigration Practices in lieu of experience and exposure; U.S., Asia Pacific, East Africa & Middle East (GCC)

o Champion of Hotel Balanced Scorecard (BSC) set-up and implementation.

o Proven track record in HR Training & Development audit standards

o Proven track record in managing the recruitment section

o Above average computer skills: MS Office (Word, Excel, Power Point) and HR System.

o Certified Occupational Safety and Health Specialist (OSH Academy – USA)

o Master of Succession Planning and Executive Development Program

GENERAL EDUCATIONAL DEVELOPMENT

o International Schooling : Cornell University (eCornell)

Advanced Certificate in HR Strategic

Management (June 2015)

: Executive Hospitality Management

University of Nevada, Las Vegas &

Northern Mariana College

Nevada - CNMI, U.S.A (April 2005)

o Graduate School : Master of Arts in Industrial Education

Major in Human Resources (2001)

Bulacan State University – Philippines

o Collegiate : Bachelor of Science in Psychology

Emilio Aguinaldo College (1993)

Taft Avenue, Manila, Philippines

Honors : Academic Scholar / with honors

o Basic Education : ST. Paul College (1989)

Bulacan, Philippines

Honors / Awards : Extemporaneous Speech Champion

CAREER HISTORY

o Member: “Small Luxury Hotels” of the world

Baros Maldives : Director of Human Resources & Training

Universal Resorts Jan 2017 – Present

Job Description:

▪ Reports Directly to the General Manager / Owner

▪ Supervises a team of 15 team members in HR

▪ Responsible for all facets of human resources including recruitment, compensation & benefits, employee & labor relations, team welfare, employee career development, health & safety of more than 300 Team Members.

▪ Drives succession planning and empowerment scheme in the property

▪ Monitors HR & Training budget and fund utilization.

▪ Directly involved with EXCOM & HOD continuous development program

Freelance Consultant : CONSULTANT - Human Capital and Training & Development Standards

May 2016 – December 2016

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o Member: “The Leading Hotels of the World”

o 2013 World Luxury Hotel Awards Winner: “Best Luxury Island Resort”

o 2014 World Luxury Hotel Awards Winner: ”Best Luxury Water Villas”

o 2015 Trip Advisor: “Hall of Fame” Awardee

o 2015 World Travel Awards Winner: “Maldives’ Leading Luxury Resort”

Constance Hotels & Resorts : Human Resources & Training Director

Halaveli, Maldives May 2012 – May 2016 (48 months)

Job Description:

▪ Reports Directly to the Group Director for HR & General Manager

▪ Directly supervises a team of 9 including the Island Doctor and Training Manager.

▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale & benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 320 Team Members in the property and associate accommodation.

▪ Introduced succession planning and empowerment scheme in the property

▪ Creates, monitors and evaluates HR & Training budget and fund utilization.

▪ Directly involved with EXCOM & HOD continuous development program.

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o “Enjoy a World of Hospitality”

Safir Hotels, Resorts & Residences : Director of Human Resources & Training

Fintas, Kuwait - Doha, Qatar Feb 2010 - Apr 2012 (26 months)

Job Description:

▪ Pre-opening Executive Committee for 2 properties in Kuwait & Qatar.

▪ Reports Directly to the Group Director for HR & General Manager

▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale & benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 400 associates in the property and associate accommodation.

▪ Directly supervises 9 associates including Training Manager.

▪ Introduced Associate Welfare Committee to handle activities for associate morale, motivation and work-life balanced programs.

▪ Formulates, monitors and evaluates HR budget and fund utilization.

▪ Introduced and implemented HR & Training Key Performance Indicators.

▪ Directly involved with EXCOM Training & Development programs.

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o Member: “Leading Hotels of the World”

Banyan Tree Hotels and Resorts : Training & HR Manager

Mahe, Seychelles Feb 2008 - Feb 2010 (24 months)

Job Description:

▪ Executive Committee (EXCOM) Member of the property.

▪ Reports Directly to the Group Director for HR/Training & General Manager

▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale& benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 300 associates in the property and associate housing.

▪ Performs vital role as Balanced Scorecard (BSC) Champion of the property.

▪ Conducts gap analysis, formulates and implements action plans based on Associate Satisfaction Index and Balanced Scorecard year-to-date result.

▪ Directly involved in implementing group HR & Training policies and formulating local policies and procedures for the property.

▪ Responsible in formulating, utilizing and monitoring annual HR & Training budget.

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o “The 15th Asian Games Doha 2006 Project – The Games of Your Life”

The Diplomatic Club – Doha, Qatar : Director of Training & Recruitment

Doha Asian Games Project Mar 2006 - Feb 2008 (24 months)

Job Description:

▪ Executive Committee Member (EXCOM) of the Human Resources Division

▪ Reports Directly to the Project Director – Doha Asian Games Catering

▪ Over-all responsible for the recruitment of more than 2,000 associates from 30 different countries.

▪ Over-all in charge of implementing policies for Training & Development

▪ Directly involved in skills training & competency certification and validation of trainers and associates.

▪ Responsible in formulating and utilizing training budget for the project.

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o “Premier Luxury Hotels & Resorts in Micronesia”

Ken Aqua Hotels & Resorts : Cluster Training Manager

Northern Mariana Islands, USA Mar 2003 - May 2006 (38 months)

Job Description:

▪ Executive Committee (EXCOM) of the Cluster of Properties

▪ Reports Directly to the Group Director for HR & General Manager

▪ Directly supervises Asst. HR Managers of 3 luxury properties in the group.

▪ Over-all Balanced Scorecard Administrator for the group.

▪ Responsible for implementing Occupational Safety & Health Administration (OSHA) standards and conducting periodic inspection and health & safety audits in the property in accordance to the U.S. Labor Law (OSHA)

▪ Directly involved in formulating local policies and procedures for the property.

▪ Responsible in formulating, utilizing and monitoring annual HR budget for three (3) different properties.

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o “Residence and Leisure Apartments in Singapore”

Somerset Compass : Training Manager

Mt. Elizabeth Link, Singapore Jan 2001 to Mar 2003 (26 months)

Job Description:

▪ Executive Committee (EXCOM) Member of the property.

▪ Reports Directly to the General Manager

▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale & benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 180 associates in the property and associate housing.

▪ Directly involved in formulating local policies and procedures for the property and implementing group HR & Training policies.

▪ Responsible in creating Annual Training Plan for associates from all levels in the organization based on Training Needs Analysis.

▪ Responsible in formulating, utilizing and monitoring annual HR & Training budget.

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o “The Master Coffee Roasters in Asia”

Coffee Club International : Operations Training Manager

Hiang-Kie, Pte. Ltd. Aug 1998 to Jan 2001 (29 months)

Singapore – Malaysia – Kuwait

(I.S.O. 9002 / UKAS Certified)

(I.S.O. 14000 Certified)

Job Description:

▪ Reports Directly to the Chief Executive Officer.

▪ Responsible in creating Annual Training Plan for 200 associates in all levels in the organization based on Training Needs Analysis and evaluation of previous year’s training program.

▪ Over-all responsible for developing certified trainers and conducting competency certification and skills validation of associates.

▪ Directly involved in conducting classroom and on-site training sessions.

▪ Directly involved in career development planning for associates recommended for promotion.

▪ Responsible in formulating, utilizing and monitoring annual training budget.

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o “The Finest Ice Cream in the World”

Haagen-Dazs International : Recruitment & Training Specialist (HR)

Pinnacle Equity Ventures, Inc. Mar 1993 to Jul 1998 (64 months)

Singapore – Manila

(I.S.O. 14000 / UKAS Certified)

Job Description:

▪ Reports directly to the Director of Human Resources

▪ Over-all responsible for recruitment for all positions in the operations.

▪ Administers Standardized Psychological Tests and conducts background checking of applicants in accordance with company policies.

▪ Conducts corporate skills training modules and classroom induction.

▪ Actively participates in formulating, utilizing and monitoring annual HR & Training budget.

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ACHIEVEMENTS

2 2012 - up to 2016: Consistently maintains the highest ratings in both HR & Training Standards Audit and Employee Satisfaction Survey (ESS) in the entire Group (Constance Hotels And Resorts)

4 2011 - Citation of Merit for Successful Hotel Opening

Doha, Qatar (Safir Hotels & Resorts)

6 2009 - Citation of Merit for Successful Hotel Opening

Fintas, Kuwait (Safir Hotels & Resorts)

8 2008 - Achieved GOLD in the year-end Balanced Scorecard

Banyan Tree Resort, Seychelles

10 2008 - Manager of the Third Quarter

Banyan Tree Resort, Seychelles

12 2006 - Citation of Merit for World Class Hospitality Training Program

Doha Asian Games Organizing Committee (DAGOC) Main Media Center Project

14 2005 - Department Head of the Year

Ken Aqua Group of Hotels & Resorts, Inc

16 2001 - Outstanding Operations Management Award (Coffee Club International - Kuwait)

Area Coach of the Year (Coffee Club International - Singapore)

LICENSE, CERTIFICATION AND AFFILIATIONS

o Certified OSH Specialist : OSH Academy, Oregon – USA

Accreditation / Graduate Student # 9427

o Certified Outreach Trainer : U.S. Department of Labor

Institute of Education

Occupational Safety and Health Administration

Certificate No. 0001387

o HACCP & COSHH Certification : Intermediate Level

Johnson Diversey

o First Aid and CPR Certification : First Care Consultancy - Seychelles

o Training Affiliation : American Society of Training & Development

o International Driving License : AAP Permit No. 750725

o Driving License : Republic of Seychelles & Philippines

INTERNATIONAL TRAINING AND SEMINARS

SPONSOR PROGRAM / TOPIC

o HR Summit 2016 : Seminar on HR in Asia – Global HR

HR Asia Singapore

o HR Summit 2015 : Seminar on HR Strategy - 2015

Spire – Singapore

o Constance Hotels & Resorts : Advanced Train the Trainer Workshop

Belle Mare Plage - Mauritius August – September 2013

o OSH Academy : Job Hazard Analysis

Occupational Safety & Health Conducting OSH training (Train the Trainer III)

April 13, 2011

o Banyan Tree Resort : First Aid and CPR Certification

Mahe Island, Seychelles March 15, 2008

o Banyan Tree Hotels & Resorts : Train the Trainer I & II

Bangkok, Thailand February 3 to 8 2008

o Doha Asian Games : Hospitality Service Excellence Program

Organizing Committee & for Food & Beverage Catering Team

The Diplomatic Club – Doha, Qatar September 15 to December 15 2006

(As Lecturer and Training Manager)

o Franklin Covey, Inc. : The 8th Habit

Executive Development Program from Effectiveness to Greatness

For Hospitality Managers January 2006

o U.S. Department of Labor : 500-Hour Train the Trainer

Occupational Safety and Health Outreach Program

Administration (OSHA) Office August 8 to 12 2005

Saipan, CNMI, USA

o Aqua Resort Club – Saipan : Organizational Devt. (OD) Program

CNMI – USA for Top & Middle Management

(As Training Manager) June 2003 to November 2005

o Coffee Club International : Train The Trainer Program

Hiang Kie, Pte. Ltd. Singapore October 31 to November 02, 1998

o Coffee Club International : Basic Operations And

Hiang Kie, Pte. Ltd. Management Course

Genting Lane, Singapore October 15 to November 15, 1998

LOCAL TRAINING AND SEMINARS

SPONSOR PROGRAM / TOPIC

o Haagen-Dazs International : Product Quality Control And

Pinnacle Equity Ventures, Inc. Gold Standard Procedure

Edsa Shangri-La Hotel August 12, 1996

City of Mandaluyong, Philippines

o Management Visions, Inc. : Total Quality Management (TQM)

San Miguel Avenue August 1994

Ortigas, Pasig City, Philippines

II. PERSONAL DATA

Nickname : Jay

Date of Birth : 24 September 1972

Age : 44 years old

Nationality : Filipino

Religion : Roman Catholic

Civil Status : Married

Height : 5 feet, 10 inches

Weight : 160 lbs.

Permanent Address : A-539 Borol First, Balagtas, Bulacan

III. REFERENCE

For recommendations provided by former Group HR Managers and colleagues, kindly refer to Linked-IN account: JAY MANAOIS

Other written recommendations - shall be provided upon request

I hereby certify that the above information is true to the best of my understanding and belief.

Mr. JOSEIDON G. MANAOIS

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