Mr
Curriculum Vitae’
Mr. JOSEIDON G. MANAOIS
Baros, Maldives
+63 9952939478, +65 90196082
joseidon_manaois@yahoo.co.uk
jgmanaois07@.ph
LINKED-IN : JAY MANAOIS
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|“A highly-experienced international practitioner in Human Resources and Training & Development with proven track record of excellence in|
|leadership, strategic management, continuous quality improvement and innovation.” |
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I. SUMMARY & HIGHLIGHTS OF QUALIFICATION
o More than twenty (20) years of experience in Human Resources Development
o Thirteen (13) years in Hospitality HR / Training & Quality Management.
o Certified Master Trainer – Dynargie Advanced Training, Mauritius
o With vast hotel pre-opening experience: International chain of Hotels, Resorts and Residences
o Knowledge of various Labor Laws and Immigration Practices in lieu of experience and exposure; U.S., Asia Pacific, East Africa & Middle East (GCC)
o Champion of Hotel Balanced Scorecard (BSC) set-up and implementation.
o Proven track record in HR Training & Development audit standards
o Proven track record in managing the recruitment section
o Above average computer skills: MS Office (Word, Excel, Power Point) and HR System.
o Certified Occupational Safety and Health Specialist (OSH Academy – USA)
o Master of Succession Planning and Executive Development Program
GENERAL EDUCATIONAL DEVELOPMENT
o International Schooling : Cornell University (eCornell)
Advanced Certificate in HR Strategic
Management (June 2015)
: Executive Hospitality Management
University of Nevada, Las Vegas &
Northern Mariana College
Nevada - CNMI, U.S.A (April 2005)
o Graduate School : Master of Arts in Industrial Education
Major in Human Resources (2001)
Bulacan State University – Philippines
o Collegiate : Bachelor of Science in Psychology
Emilio Aguinaldo College (1993)
Taft Avenue, Manila, Philippines
Honors : Academic Scholar / with honors
o Basic Education : ST. Paul College (1989)
Bulacan, Philippines
Honors / Awards : Extemporaneous Speech Champion
CAREER HISTORY
o Member: “Small Luxury Hotels” of the world
Baros Maldives : Director of Human Resources & Training
Universal Resorts Jan 2017 – Present
Job Description:
▪ Reports Directly to the General Manager / Owner
▪ Supervises a team of 15 team members in HR
▪ Responsible for all facets of human resources including recruitment, compensation & benefits, employee & labor relations, team welfare, employee career development, health & safety of more than 300 Team Members.
▪ Drives succession planning and empowerment scheme in the property
▪ Monitors HR & Training budget and fund utilization.
▪ Directly involved with EXCOM & HOD continuous development program
Freelance Consultant : CONSULTANT - Human Capital and Training & Development Standards
May 2016 – December 2016
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o Member: “The Leading Hotels of the World”
o 2013 World Luxury Hotel Awards Winner: “Best Luxury Island Resort”
o 2014 World Luxury Hotel Awards Winner: ”Best Luxury Water Villas”
o 2015 Trip Advisor: “Hall of Fame” Awardee
o 2015 World Travel Awards Winner: “Maldives’ Leading Luxury Resort”
Constance Hotels & Resorts : Human Resources & Training Director
Halaveli, Maldives May 2012 – May 2016 (48 months)
Job Description:
▪ Reports Directly to the Group Director for HR & General Manager
▪ Directly supervises a team of 9 including the Island Doctor and Training Manager.
▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale & benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 320 Team Members in the property and associate accommodation.
▪ Introduced succession planning and empowerment scheme in the property
▪ Creates, monitors and evaluates HR & Training budget and fund utilization.
▪ Directly involved with EXCOM & HOD continuous development program.
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o “Enjoy a World of Hospitality”
Safir Hotels, Resorts & Residences : Director of Human Resources & Training
Fintas, Kuwait - Doha, Qatar Feb 2010 - Apr 2012 (26 months)
Job Description:
▪ Pre-opening Executive Committee for 2 properties in Kuwait & Qatar.
▪ Reports Directly to the Group Director for HR & General Manager
▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale & benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 400 associates in the property and associate accommodation.
▪ Directly supervises 9 associates including Training Manager.
▪ Introduced Associate Welfare Committee to handle activities for associate morale, motivation and work-life balanced programs.
▪ Formulates, monitors and evaluates HR budget and fund utilization.
▪ Introduced and implemented HR & Training Key Performance Indicators.
▪ Directly involved with EXCOM Training & Development programs.
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o Member: “Leading Hotels of the World”
Banyan Tree Hotels and Resorts : Training & HR Manager
Mahe, Seychelles Feb 2008 - Feb 2010 (24 months)
Job Description:
▪ Executive Committee (EXCOM) Member of the property.
▪ Reports Directly to the Group Director for HR/Training & General Manager
▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale& benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 300 associates in the property and associate housing.
▪ Performs vital role as Balanced Scorecard (BSC) Champion of the property.
▪ Conducts gap analysis, formulates and implements action plans based on Associate Satisfaction Index and Balanced Scorecard year-to-date result.
▪ Directly involved in implementing group HR & Training policies and formulating local policies and procedures for the property.
▪ Responsible in formulating, utilizing and monitoring annual HR & Training budget.
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o “The 15th Asian Games Doha 2006 Project – The Games of Your Life”
The Diplomatic Club – Doha, Qatar : Director of Training & Recruitment
Doha Asian Games Project Mar 2006 - Feb 2008 (24 months)
Job Description:
▪ Executive Committee Member (EXCOM) of the Human Resources Division
▪ Reports Directly to the Project Director – Doha Asian Games Catering
▪ Over-all responsible for the recruitment of more than 2,000 associates from 30 different countries.
▪ Over-all in charge of implementing policies for Training & Development
▪ Directly involved in skills training & competency certification and validation of trainers and associates.
▪ Responsible in formulating and utilizing training budget for the project.
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o “Premier Luxury Hotels & Resorts in Micronesia”
Ken Aqua Hotels & Resorts : Cluster Training Manager
Northern Mariana Islands, USA Mar 2003 - May 2006 (38 months)
Job Description:
▪ Executive Committee (EXCOM) of the Cluster of Properties
▪ Reports Directly to the Group Director for HR & General Manager
▪ Directly supervises Asst. HR Managers of 3 luxury properties in the group.
▪ Over-all Balanced Scorecard Administrator for the group.
▪ Responsible for implementing Occupational Safety & Health Administration (OSHA) standards and conducting periodic inspection and health & safety audits in the property in accordance to the U.S. Labor Law (OSHA)
▪ Directly involved in formulating local policies and procedures for the property.
▪ Responsible in formulating, utilizing and monitoring annual HR budget for three (3) different properties.
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o “Residence and Leisure Apartments in Singapore”
Somerset Compass : Training Manager
Mt. Elizabeth Link, Singapore Jan 2001 to Mar 2003 (26 months)
Job Description:
▪ Executive Committee (EXCOM) Member of the property.
▪ Reports Directly to the General Manager
▪ Responsible for recruitment, placement, assigning of compensation & benefit (as per salary scale & benefit grid), employee & labor relations, associate welfare, employee career development, health & safety of more than 180 associates in the property and associate housing.
▪ Directly involved in formulating local policies and procedures for the property and implementing group HR & Training policies.
▪ Responsible in creating Annual Training Plan for associates from all levels in the organization based on Training Needs Analysis.
▪ Responsible in formulating, utilizing and monitoring annual HR & Training budget.
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o “The Master Coffee Roasters in Asia”
Coffee Club International : Operations Training Manager
Hiang-Kie, Pte. Ltd. Aug 1998 to Jan 2001 (29 months)
Singapore – Malaysia – Kuwait
(I.S.O. 9002 / UKAS Certified)
(I.S.O. 14000 Certified)
Job Description:
▪ Reports Directly to the Chief Executive Officer.
▪ Responsible in creating Annual Training Plan for 200 associates in all levels in the organization based on Training Needs Analysis and evaluation of previous year’s training program.
▪ Over-all responsible for developing certified trainers and conducting competency certification and skills validation of associates.
▪ Directly involved in conducting classroom and on-site training sessions.
▪ Directly involved in career development planning for associates recommended for promotion.
▪ Responsible in formulating, utilizing and monitoring annual training budget.
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o “The Finest Ice Cream in the World”
Haagen-Dazs International : Recruitment & Training Specialist (HR)
Pinnacle Equity Ventures, Inc. Mar 1993 to Jul 1998 (64 months)
Singapore – Manila
(I.S.O. 14000 / UKAS Certified)
Job Description:
▪ Reports directly to the Director of Human Resources
▪ Over-all responsible for recruitment for all positions in the operations.
▪ Administers Standardized Psychological Tests and conducts background checking of applicants in accordance with company policies.
▪ Conducts corporate skills training modules and classroom induction.
▪ Actively participates in formulating, utilizing and monitoring annual HR & Training budget.
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ACHIEVEMENTS
2 2012 - up to 2016: Consistently maintains the highest ratings in both HR & Training Standards Audit and Employee Satisfaction Survey (ESS) in the entire Group (Constance Hotels And Resorts)
4 2011 - Citation of Merit for Successful Hotel Opening
Doha, Qatar (Safir Hotels & Resorts)
6 2009 - Citation of Merit for Successful Hotel Opening
Fintas, Kuwait (Safir Hotels & Resorts)
8 2008 - Achieved GOLD in the year-end Balanced Scorecard
Banyan Tree Resort, Seychelles
10 2008 - Manager of the Third Quarter
Banyan Tree Resort, Seychelles
12 2006 - Citation of Merit for World Class Hospitality Training Program
Doha Asian Games Organizing Committee (DAGOC) Main Media Center Project
14 2005 - Department Head of the Year
Ken Aqua Group of Hotels & Resorts, Inc
16 2001 - Outstanding Operations Management Award (Coffee Club International - Kuwait)
Area Coach of the Year (Coffee Club International - Singapore)
LICENSE, CERTIFICATION AND AFFILIATIONS
o Certified OSH Specialist : OSH Academy, Oregon – USA
Accreditation / Graduate Student # 9427
o Certified Outreach Trainer : U.S. Department of Labor
Institute of Education
Occupational Safety and Health Administration
Certificate No. 0001387
o HACCP & COSHH Certification : Intermediate Level
Johnson Diversey
o First Aid and CPR Certification : First Care Consultancy - Seychelles
o Training Affiliation : American Society of Training & Development
o International Driving License : AAP Permit No. 750725
o Driving License : Republic of Seychelles & Philippines
INTERNATIONAL TRAINING AND SEMINARS
SPONSOR PROGRAM / TOPIC
o HR Summit 2016 : Seminar on HR in Asia – Global HR
HR Asia Singapore
o HR Summit 2015 : Seminar on HR Strategy - 2015
Spire – Singapore
o Constance Hotels & Resorts : Advanced Train the Trainer Workshop
Belle Mare Plage - Mauritius August – September 2013
o OSH Academy : Job Hazard Analysis
Occupational Safety & Health Conducting OSH training (Train the Trainer III)
April 13, 2011
o Banyan Tree Resort : First Aid and CPR Certification
Mahe Island, Seychelles March 15, 2008
o Banyan Tree Hotels & Resorts : Train the Trainer I & II
Bangkok, Thailand February 3 to 8 2008
o Doha Asian Games : Hospitality Service Excellence Program
Organizing Committee & for Food & Beverage Catering Team
The Diplomatic Club – Doha, Qatar September 15 to December 15 2006
(As Lecturer and Training Manager)
o Franklin Covey, Inc. : The 8th Habit
Executive Development Program from Effectiveness to Greatness
For Hospitality Managers January 2006
o U.S. Department of Labor : 500-Hour Train the Trainer
Occupational Safety and Health Outreach Program
Administration (OSHA) Office August 8 to 12 2005
Saipan, CNMI, USA
o Aqua Resort Club – Saipan : Organizational Devt. (OD) Program
CNMI – USA for Top & Middle Management
(As Training Manager) June 2003 to November 2005
o Coffee Club International : Train The Trainer Program
Hiang Kie, Pte. Ltd. Singapore October 31 to November 02, 1998
o Coffee Club International : Basic Operations And
Hiang Kie, Pte. Ltd. Management Course
Genting Lane, Singapore October 15 to November 15, 1998
LOCAL TRAINING AND SEMINARS
SPONSOR PROGRAM / TOPIC
o Haagen-Dazs International : Product Quality Control And
Pinnacle Equity Ventures, Inc. Gold Standard Procedure
Edsa Shangri-La Hotel August 12, 1996
City of Mandaluyong, Philippines
o Management Visions, Inc. : Total Quality Management (TQM)
San Miguel Avenue August 1994
Ortigas, Pasig City, Philippines
II. PERSONAL DATA
Nickname : Jay
Date of Birth : 24 September 1972
Age : 44 years old
Nationality : Filipino
Religion : Roman Catholic
Civil Status : Married
Height : 5 feet, 10 inches
Weight : 160 lbs.
Permanent Address : A-539 Borol First, Balagtas, Bulacan
III. REFERENCE
For recommendations provided by former Group HR Managers and colleagues, kindly refer to Linked-IN account: JAY MANAOIS
Other written recommendations - shall be provided upon request
I hereby certify that the above information is true to the best of my understanding and belief.
Mr. JOSEIDON G. MANAOIS
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