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HOW TO DOWNLOAD SHORETEL/MITEL SOFTWAREPhone AssistantOpen a browser and go to using your 10 digit phone number and your voicemail passwordOnce logged in look at the top of the page and click on “Phone Assistant”Once you click “Phone Assistant” the file will automatically start to download. Once the download is completed you can launch the application. *Please note that Java is required for the Phone Assistant applicationPlease click on the link below for a quick overview of the Phone Assistant application. download and install ShoreTel Sky Communicator, do the following:Choose the link below that corresponds to your computer's operating system to download the?ShoreTel Sky Communicator 1.1 build.297 installation?file.Windows x64 (64-bit)Windows x86 (32-bit)What happens next depends on the type and version of the browser being used to download the file (Chrome, Firefox, IE, etc.).If a pop-up dialog box appears, you can select either the Run or Save option. If instead, the file is automatically downloaded to your computer and/or displayed in the downloads bar at the bottom of your browser window, you can select the Run option if available.If you did not (or were not able to) choose the Run option above, navigate to the "Downloads" folder on your computer (where downloaded files are normally saved),?double-click the?ShoreTel Sky Communicator installation?file, and select the Run option..Follow the on-screen instructions.When the installation is complete, log into ShoreTel Sky Communicator using your ShoreTel Sky phone number and enter your phone/voicemail PIN in the Password field.Your contact list will automatically load with names of coworkers who are also using ShoreTel Sky Communicator.Click Here for help determining 32 or 64 bit Windows ................
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