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Login information: Be aware that your email is not the login username you use for Office 365 (O365); your email is a combination of your first name initial, the first 3 letters of your last name and the last 4 digits of your lunch number. Be sure to include the word “student” for the rest of the email “@student.onslow.k12.nc.us”. You can access your email by logging in to Office 365, using the Outlook app in your laptop and/or downloading the app in your smartphone. 2. Make sure to login to the Zscaler at the school before taking your laptop home, if not, you won’t be able to pass our network security and in consequence, you won’t be able to use the internet. Even when you are using classroom and/or library computers, you must login to the Zscaler to get online. It is also recommended that you log-in to the Zscaler in both browsers (Internet Explorer and Chrome). 3. If it is your first time logging in to Clever, try “onslow” first and then change it to your Onslow digital key. If you are having issues logging in to NCEdCloud (to access PowerSchool) and/or Clever (to access Study Island and/or Plato), ask your teacher to reset your password to your Onslow digital key. 4. how to troubleshoot in case of technical issues: 5. How to submit a work order to your Tech: Go to your school website and click on “1:1 Tech Repairs” to fill out the form provided, make sure to have your service tag number available. Visit this same website periodically to view the status of your computer and find out when it is ready for you to pick up. 6. How to save documents (no USB): it is recommended that you save your documents to OneDrive, available in Office 365 in the case your computer crashes, you can still access them from any device. It is always recommended that you open Word, Power Point and any other Microsoft Applications directly from Office 365, this will save automatically and it will sync much easier than opening from your desktop version. To sync when opening Microsoft applications from Office 365, you have to click on (for example) “Edit/Open in Word” and this will prompt you to a couple of steps, approve the permissions. The last step will be to log-in again. Always check on the top right corner to make sure your name is there. If it is not there, click on it and log-in from there. These will be the same steps for Power Point, Excel, OneNote Class Notebook, etc. Another way to save to OneDrive is by adding it from your “Save As” option. Click on “Save As” and “Add a Place” ... After you log-in, you will be able to select “OneDrve – Onslow County Schools” as one of your saving locations. OneNote Class Notebook: this is another Microsoft application that needs to be “brought down” to the full desktop version, just like the others, click on “Open in OneNote” to sync it down. This will make the Notebook available both online and offline, in the case you don’t have internet connection or simply because you feel more comfortable using the full desktop version. Once you bring it down to the desktop, right click on the icon, to “pin from taskbar” for a quick easy access.If your Notebook is not syncing (green cycling circle) or you’re not receiving the resources your teacher shared with you. Check the status of when it was the last time it synced and manually sync it. Right click on the notebook. Always make sure you’re logged in by checking if your name is on the top right corner. Extra tools: In the case you don’t have additional tools such as Learning Tools for OneNote and Office Mix for Power Point. Go to Software Center (type it in the windows start taskbar for easy search) and install them to your computer. Need Office 2016 at home? You have up to 10 free installations that you can install to your personal devices. You can also access all these Microsoft applications and PowerSchool by downloading their apps to your smartphone. Remember, you already have an account, use your O365 login information. OneDrive App provides a scanning feature that will use your camera to scan documents and convert them into PDF files. Open the OneDrive app and press the plus button at the top. To organize your pictures/documents, select “Create a folder” in the menu that appears and give it a name. Press the plus button again and this time select “Scan” at the bottom of the menu. Point the smartphone camera at the item to be scanned. ................
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