ANDREWS UNIVERSITY



Tennessee State UniversitySocial Work ProgramSocial Work Interviewing SkillsSOWK2100-01Spring 2013Credits: 3Instructor: Michael A. WrightEmail: mwright17@tnstate.eduOffice: Elliott Hall 302 Time: 1:00pm -2:25pm TThLocation: Elliott Hall 309Office Phone: 963-7673COURSE DESCRIPTIONIntroduction to Social Work generic interviewing skills, essential facilitative qualities, and professional integrity. Emphasis on working with culturally and psychologically diverse, and oppressed client systems. Prerequisite: SOWK 2010.REQUIRED TEXTSCournoyer, B. R. (2010). The Social Work Skills Workbook. (6th Edition). Belmont, CA: Thomson Brooks/ Cole.SKILLS & ASSESSMENTSSkillAssessmentDEFINE THE COMPONENTS OF THE GENERALIST INTERVENTION MODELInterview Script ARTICULATE PERSONAL AND PROFESSIONAL VALUES.Analysis of YourselfDEMONSTRATE BASIC INTERVIEWING SKILLS.Interview Script CRITIQUE THE IMPLEMENTATION OF INTERVIEWING SKILLS.Training Case ReportDISTINGUISH BETWEEN CRITICAL AND ANCILLARY INFORMATION IN CASE INFORMATION.Interview Script COURSE REQUIREMENTS & NOTESPROFESSIONAL EXPECTATIONSAll SEQ CHAPTER \h \r 1 students are expected to demonstrate the following:ExpectationDefinitionIdentify as a professional social workerAs students, you can expect to have your current knowledge, skills, and values challenged as you learn and wrestle with professional social work knowledge, skills, and values in the development of a professional social work identity.Demonstrate a Proactive Commitment to LearningAs a student, you are expected to take time to review the syllabus and workload of the course to make a self-assessment to your abilities to fulfill the course requirements. As needed, you should request additional information about assignments or grading procedures. Faculty may respond to your request individually or as a group, in class or out of class time. If you recognize a conflict between due dates in the course and your personal responsibilities, notify your professor immediately to problem-solve and negotiate a resolution.Utilize Resources and Feedback with EfficacyAs a student, you are expected to identify and communicate concerns you have and to seek out help. Likewise, as a student, you need to be open to feedback by the faculty on your work and professional behaviors and be willing to effectively use and integrate that feedback into future work and your understanding of professional social work behaviors. If you are unable to contact a professor or other support resource, be sure to take note of the time, date, mode of contact to record a concrete timeline of events. This will help us improve the system of support so that it better responds to your municate Effectively with respect and cultural competenceStudents are expected to develop communication and language that does not attack individuals for beliefs, but engages in dialogue concerning substantive issues, demonstrates critical thinking, and is supported by a rationale and evidence. Apply Problem Solving and Critical Thinking SkillsStudents are expected to ask questions in a way that demonstrates your knowledge and your thought process. In asking questions, students may adopt the following manner: “I understand that this is… but I don’t see how this relates to that?” or “May I have a point of clarity?”Demonstrate Self-Awareness and Ethical ConductStudents are expected to embrace the idea that you represent the social work profession when you are in the community and working with our partner agencies. You are also expected to take time to become familiar with the NASW Code of Ethics. You will, also, need to set time aside to reflect on, to integrate, and to assess your learning about and understanding of ethical decision making.Manage a Healthy & Balanced Lifestyle effectively Managing Stress Students are expected to take advantage of the multitude of resources available during matriculation. If you feel overwhelmed, talk to someone and see out help. FAILURE TO ADHERE TO THE ABOVE PROFESSIONAL EXPECTATIONS MAY RESULT IN DISCIPLINARY ACTION BY THE INSTRUCTOR, DEPARTMENT OF SOCIAL WORK, AND THE UNIVERSITY. II. ACCOUNTABILITY POLICYNO LATE PAPERS WILL BE ACCEPTED. Each student must plan to complete assignments ahead of the posted due dates in order to ensure that no surprises will inhibit the timely completion any of the assignments. Staffing, Courier, Email or other technological excuses for late work will NOT be accepted. Late work is NOT accepted (all assignments are due by 5pm on the specified day). Assignments not submitted by the due date will receive a zero (0) grade.III. GOVERNING POLICY DOCUMENTSSocial Work Students are expected to submit all work in compliance with Tennessee State University’s Academic Integrity Policy and other applicable policies detailed in the University Student Handbook, Departmental Policy & Procedures Manual, and Departmental Student Handbook. In addition, social work students are expected to adhere to the Social Work Code of Ethics available for review at . STATEMENT REGARDING STUDENTS WITH DISABILITIESStudents with documented disabilities are encouraged to inform the instructor and university of any disability. Contact the Disabled Student Services Office at 963-7400 if you require documentation and/or accommodation. The Department of Social Work in conjunction with the Office of Disabled Student Services makes reasonable accommodations for qualified students with medically documented disabilities. The instructor must be presented with documentation of your disability prior to the due date of assignments. More information is available at . ATTENDANCE POLICYUniversity policy regarding attendance will be observed in this course.DESCRIPTION OF PROJECTSPAPERS THAT DO NOT FOLLOW THE POSTED GUIDELINES WILL EARN A FAILING GRADE. Students must make every effort to follow the guidelines posted and ethical practice to ensure that the assignments completed are accepted. CRITICAL EVENTS TIMELINE listing all the important events that make you the person you pose an ANALYSIS OF YOURSELF describing your communication styles and attitudes.Utilize the Analysis of Yourself as a basis for AN INTERVIEW SCRIPT dramatizing all GIM+ skills.Create a four-column table with alternating colored rows.For each of the Worker interactions, includeSKILL: List the GIM+ step and the sub-skill you intend with your comment.PURPOSE: Your professional reaction to what the client said. Based in the skill, this helps determine what you will say next.INNER THOUGHTS: Your gut reaction based on experience and humanness. What are you thinking at this moment?For each of the Client interactions, includeREACTION: Ego defense, logical fallacy, or intention of the client. List what the client is gathering from the interaction.REASONING: The reasoning and assessment is going on within the client. The client is attempting to achieve something as well.MEANING: What the client is thinking based on what the caseworker has said or preconceived pose TRAINING CASE REPORT.Reflect on the Analysis and Dramatization.Describe the major challenges to achieving the change.Detail the process learningArticulate the self-learning that resulted from your dramatizationList lessons that other workers can learn from your experience.EXAMINATIONSExaminations will be administered over the course of the semester. 45 minutes of class will be allotted for each exam. Students WILL NOT be given make-up quizzes for any exam missed. Exams may cover anything discussed or assigned in reading.MEETING SCHEDULEDATELESSON TOPICSLEARNING ACTIVITIES ASSIGNMENTSDUE AUG 27IntroductionsSYSTEMS THEORY REVIEWExplore the course outline. Begin to love the course.Review ecological systems theory and practice.AUG 29SW MANDATEExpand the social work mandate to include considerations of the environment.SEP 3GST AND ESPReview the development of systems theory. Relate systems theory to social work interviewing practice through the use of ecomaps and genograms.SEP 5COMPLEXITIES IN SYSTEMSArticulate the ways in which rules are used to circumscribe behavior in social settings. Hypothesize ways to influence change.VIDEO OF YOURSELF SEP 10ANALYTIC HIEARCHYOutline central questions that help to analyze individual perception and reality in the context of events. SIMULATION PRIMERSEP 12VALUE THEORY ECOGRAMAnalyze your Critical Events Timeline and determine the values that are supported.CRITICAL EVENTS TIMELINE SEP 17ANALYSIS OF SELFExplore ego defenses, logical fallacies, and values.SEP 19Essential SkillsDistinguish between appropriate and inappropriate thoughts. Explore your standards of visual beauty. Define Empathy, Respect, and Authenticity. Explore your capacity to demonstrate social work essential skills.SEP 24ANALYSIS OF CLIENTIdentify the differences and similarities between you as interviewer and the client. Determine how to maximize the function of the similarities and utilize the differences.SEP 26SIMULATION PLANNINGANALYSIS OF SELFOCT 1PRACTICE & SIMULATION PLANNINGOCT 3PRACTICE & SIMULATION PLANNINGOCT 8NO CLASS: SSCBT TRAININGOCT 10NO CLASS: SSCBT TRAININGOCT 15NO SCHOOL: FALL BREAKOCT 17NO CLASS: NACSW ConferenceOCT 22EXAMINATIONINTERVIEW SCRIPT OCT 24GIM+ IntroPRACTICE & SIMULATION PLANNINGOCT 29GIM+ ImplicationsPRACTICE & SIMULATION PLANNINGOCT 31NO CLASS: CSWE CONFERENCENOV 5EngagementSIMULATIONNOV 7AssessmentSIMULATIONNOV 12PlanningSIMULATIONNOV 14ImplementationSIMULATIONNOV 19EvaluationSIMULATIONNOV 21TerminationSIMULATIONNOV 26Follow-UpSIMULATIONNOV 28NO SCHOOL: THANKSGIVINGDEC 3VIEWING PARTYTRAINING CASE REPORTDEC 5VIEWING PARTYEVALUATION TABLEADVANCE \d4Graded Items in this CourseADVANCE \d4Points AchievedADVANCE \d4Points PossibleADVANCE \d4ADVANCE \d4Points AchievedADVANCE \d4Points PossibleMid-Term Examination25CRITICAL EVENTS TIMELINE100Comprehensive Final Examination50ANALYSIS OF SELF100INTERVIEW SCRIPT 100TRAINING CASE REPORT100COLUMN TOTAL75COLUMN TOTAL400Final Point TotalCalculate your final grade by adding POINTS ACHIEVED and dividing that total by 5.6.560GRADING SCALEA = 90 – 100B = 80 – 89C = 70 – 79D = 60 – 69F = 59 and below SEQ CHAPTER \h \r 1STUDENT LEARNING SELF-ASSESSMENTFALL SEMESTER 2013This survey is to be completed and turned in at the end of the semester when this course is completed. Your response on this survey does not impact your grade. The information you provide is used to determine possible social work program improvements. Limited Grasp of the SkillBelow Average GraspAverage GraspAbove Average GraspExceptional Grasp of the SkillDEFINE THE COMPONENTS OF THE GENERALIST INTERVENTION MODEL□□□□□ARTICULATE PERSONAL AND PROFESSIONAL VALUES.□□□□□DEMONSTRATE BASIC INTERVIEWING SKILLS.□□□□□CRITIQUE THE IMPLEMENTATION OF INTERVIEWING SKILLS.□□□□□DISTINGUISH BETWEEN CRITICAL AND ANCILLARY INFORMATION IN CASE INFORMATION.□□□□□ ................
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