ROBERT SMITH

ROBERT SMITH

Senior ECommerce Manager

Email: info@

SUMMARY

Phone: (0123)456789

Senior ECommerce Manager with an objective to obtain a position in a professional working environment where my skills are valued and can benefit the organization. An enthusiastic, skilled and reliable worker seeking a position that reflects the skills and personal attributes including dedication, quick learning, meeting goals, creativity, and the ability to follow through.

SKILLS

Sales, Salesforce, Management, Account Management WORK EXPERIENCE

Senior ECommerce Manager ABC Corporation 2008 ? 2012

Managed the eCommerce program for a familyowned and operated automotive dealership the largest volume dealership in the United States.

Oversaw daily maintenance, response and transaction operations for the Used Car Internet Department.

Relied upon to manage and troubleshoot multiple IT databases and issues. Developed, implemented and successfully managed eBay and Craigslist New & Used car sales

campaign. Accurately updated Dealer Management System and data recipients , ,

, and . Managed consignment sales for ownership, management, and customers. Provided frontline assistance to sales personnel; directly interacted with customers by conducting

test drives, relaying pricing information, creating lead generations and assisting with closing sales.

ECOMMERCE MANAGER ABC Corporation 2005 ? 2008

Directly accountable for aggregating eCommerce sales initiatives through website development, landing pages, product branding, and merchandising.

Carefully monitored and assessed user behavior constructing process improvements and CRM recommendations to advance the user experience.

Collaborated with diversified units throughout tenure including marketing, customer service, warehouse, and finance.

Identified four potential business development opportunities by authoring RFP to accurately select eCommerce vendor.

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SCHOLASTICS Bachelor of Arts in Communications Studies 2004 (Richard Stockton College of New Jersey

Pomona, NJ)

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