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Digital Learning Troubleshooting and FAQs:What happens if the website or online learning tool my student needs to use isn’t working?Try refreshing the page: Some resources may be experiencing high traffic volume over the next few weeksTry a different browser: Chrome, Edge, Safari, etc. Check your internet connectionTry to re-start your device and check your device for updatesTry a different device: Sometimes programs work better on desktops than tablets if you have other devices to tryOffice 365 Information from Instructional Technology: happens if my student doesn’t remember their computer password or login information?Check your teacher’s blog for updated login informationCheck the login sheet of logins for your student’s grade level to ensure the username and password typed correctlyReach out to your child’s teacher Reach out to Mrs. Sherman (Ashley.sherman@) Mrs. Sherman will not be able to re-set computer passwords remotely ................
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