“Effective Case Management” - Twogether Consulting
Twogether Consulting, Ltd.
Presents
“HCS Case Management/Care Coordination”
Please note: We reserve the right to be flexible with the schedule. Some sessions may run longer or shorter than the time allotted depending on the needs of the class. Our mission is to help you learn as much as possible.
Also note: There will be frequent breaks throughout the day. Feel free to wear comfortable clothes. Sessions will include Powerpoint presentations and handouts. All training materials are provided. Certificates will be awarded.
Agenda
Agenda
Day 1
9:00 a.m. Welcome, Introductions and Overview
9:15 a.m. Case Management: Rules, Regulations, Responsibilities of the case manager
In the HCS program. Monitoring services. Tips for managing caseloads an
meeting deadlines. We will discuss the current (provider) & future (MRA)
Case Management Role as well as the future (provider) Case Coordination role
as of June 2010. Review upcoming TAC Regulation changes concerning the
MRA’s Case Management Role.
10:30 a.m. The Individual Service Plan: Writing an ISP with observable, measurable and
outcome-oriented objectives. Writing service justifications. How and when to
do updates, interim staffings, quarterly reviews, case management notes.
Creating data sheets and measuring progress.
12:00 p.m. Lunch
1:15 p.m. Continue with ISP & Service Justifications. Discussion of upcoming changes
to Case Management role in June of 2010 vs. Provider Care Coordination
Role as of June 2010.
4:30 p.m. First Day End
Day 2
9:00 a.m. Level of Need: How to do ICAPs, MRRC’s and LON increases.
12:00 p.m. Lunch
1:15 p.m. LON increases continued. Attendees will also write an ISP working in small
groups.
4:30 p.m. You made it through day 2! Just 1 more to go!!!
Day 3
8:30 a.m. Items you can’t forget in your annual staffing. Preparing for Annual Survey.
What do surveyors look for? Preparing for the New Residential Review
Process (RSS, SL, & FC). What do reviewers look for?
10:00 p.m. Adaptive Aids and Minor Home Modifications: How to navigate through the
system. What’s covered and what isn’t. Documentation required
Understanding
Title XIX.
11:30 p.m. Billing: What’s a billable service and what isn’t. Tips to avoid losing money
as a result of billing audits. Changes to HCS Billing Guidelines as of
Oct. 2009. Sample billing logs- nursing, residential & day habilitation.
12:30 p.m. Consumer Directed Services
1:00 p.m. End of day 3!
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