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G o l f P r o f e s s i o n a l T r a i n i n g P r o g r a m

Golf Club Design and Repair

Self-Study Manual

Work Experience Activities

The Professional Golfers’

Association of America

A PGA Publication

© 1997 PGA of America

All rights reserved.

Copyright contents may not be reproduced in any manner without

the prior written permission of the PGA of America.

Publication date: January 1997

Work Experience Activities

Ground Rules: Here are the key ground rules to follow when you do any work experience activity that requires making repairs:

• Remember, the most important rule is “safety first.”

• Always wear gloves and eye protection.

• Never stand in front of a club head when applying heat to the hosel.

• Take your time.

Directions: The activities for Lessons 2 through 6 require you to take photographs of all the club repair procedures you perform in order to create your own Club Repair in Pictures book.

You will need to use a camera that produces color or black and white prints. For an example of what the photographs you take should look like, refer to the photographs shown on page 132 in Golf Club Design, Fitting, Alteration & Repair.

Please follow the directions below when preparing your Club Repair in Pictures book.

1. Develop a title page for each repair task you perform. Include the specific information requested for an activity on the title page. An example of a title page appears on the following page of this guide.

2. Take a photograph of each step of the repair procedure you perform. Put a caption by each step, and briefly describe what is taking place in the photograph. Be sure to display the photographs in the order in which you performed the procedure.

3. Glue the photographs to regular paper, mount in a photo album, or place them in plastic 3 x 5 or 4 x 6 inch print pages. Page 13 of this guide contains an example of what a page in your Club Repair in Pictures book should look like.

Do the activities in the order they are presented. Put all the completed activities in your Work Experience Kit.

Work Experience Activity 1:

The Club Repair Profession

Directions:

1. Make two copies of the activity worksheet. You will use this worksheet to guide you during interviews with people in charge of two different club repair facilities:

• One club repair facility that is part of a course or club

• One that is a free-standing facility or attached to a local sporting goods store

2. Be sure to call ahead and schedule time to see the person in charge of the repair shop at each facility. You may choose to ask these same people to help you with other course activities.

Ask your supervising golf professional or golf repair professional for help in locating facilities you can visit for this activity.

Work Experience Activity 1 Worksheet

1. Why did you get into the business of golf club repair?

2. What training did you need to get into the profession?

3. How can a person interested in doing club repair get into the business?

4. What are the advantages or disadvantages of having a repair facility at your current location?

Lesson 2 Work Experience Activities

Directions: This lesson has two work experience activities:

• Work Experience Activity 2.1: Removing the Original Shaft (Steel or Graphite) from an Iron or Metal Wood

• Work Experience Activity 2.2: Installing a New Shaft (Steel or Graphite) in a Hosel

Do the activities in the order they are presented. Remember to:

• Do each activity and take the photographs as directed.

• Put the completed activities in your Work Experience Kit.

Work Experience Activity 2.1:

Removing the Original Shaft from

an Iron or Metal Wood

Directions:

1. Select a steel shafted iron or metal wood, or a head with a graphite shaft, to work on.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

3. Review the videotaped segment of Lesson 2 that relates to the club you will be working with.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on removing the original shaft from an iron (pages 231–235) or metal wood (pages 130–131, 135–136).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photographs in the same order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure (for example, Removing Head from an Iron)

• Club type (iron, wood, or metal wood)

• Shaft type (steel or graphite)

• Club make and model

• Time required to perform the repair procedure

Ask your supervising golf professional or golf repair professional for help in obtaining the equipment and materials necessary to perform this and other activities.

Materials/Tools

• An assembled steel iron or metal wood that has a steel shaft and a plastic ferrule

|Bench Tools | |

|• A 4' x 8' table/bench |• A 48" ruler |

|• 1 vise |• A 3/32" punch |

|• 1 pair aluminum vise pads |• 1 ball peen hammer |

|• 1 rubber shaft clamp |• 1 pair safety glasses |

|• 1 aluminum lock–tites |• 1 pair leather gloves |

|• 1 golf shaft identification gauge |• 1 shaft cutter |

|• 1 swingweight scale |• 1 propane torch |

| |• 1 leverage block |

Work Experience Activity 2.2:

Installing a New Shaft in a Hosel

Directions:

1. Use the same club head you removed in Activity 2.1, or use a new iron or metal wood head.

2. Select a shaft that you want to install.

3. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

4. Review the videotaped segment of Lesson 2 that relates to the club head and shaft you will be working with.

5. See Golf Club Design, Fitting, Alteration & Repair for directions on installing a new shaft (steel or graphite) in a hosel. Refer to pages 244–250 for an iron, or pages 132–133 for a steel or graphite shaft metal wood.

6. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photographs in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Time required to perform the repair procedure

Remember, it takes at least one hour for most epoxies to dry. Give the club a chance to dry before performing additional repairs on it.

Materials/Tools

• The iron or metal wood on which you were previously working

• 1 replacement shaft

|Bench Tools | |

|• 1 golf shaft |• 1 can Acetone |

|identification | |

|gauge | |

|• A 48" ruler |• Ferrules (iron and metal wood) |

|• 1 pair safety |• Paper towels |

|glasses | |

|• Epoxy |• 1 felt tip marker |

|• 1 fine file | |

Lesson 3 Work Experience Activities

Directions: The work experience activities for Lesson 3 require you to create another chapter in your Club Repair in Pictures book. To create this chapter, you will need to photograph the repair procedures you perform.

This lesson has two work experience activities:

• Work Experience Activity 3.1: Measure and Adjust the Lie of

an Iron

• Work Experience Activity 3.2: Measure and Adjust the Loft of an Iron

Do the activities in the order they are presented. Remember to:

• Do each activity and take the photographs as directed.

• Put the completed activities in your Work Experience Kit.

Work Experience Activity 3.1:

Measure and Adjust the Lie of an Iron

Directions:

1. Select a steel shaft iron to work on.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears below.

3. Review the videotaped segment of Lesson 3 that relates to the club you will be working with.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on measuring and adjusting the lie of an iron (pages 214–220).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Original lie angle of iron

• Final or adjusted lie angle of iron

• Time required to perform the repair procedure

Materials/Tools:

• Assembled stainless steel or carbon steel iron

• Golf club bending and measuring machine

Work Experience Activity 3.2:

Measure and Adjust the Loft of an Iron

Directions:

1. Select a steel shaft iron to work on.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears below.

3. Review the videotaped segment of Lesson 3 that relates to the club you will be working with.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on measuring and adjusting the loft of an iron (pages 214–220).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Original lie angle of iron

• Final or adjusted lie angle of iron

• Time required to perform the repair procedure

Materials/Tools:

• Assembled stainless steel or carbon steel iron

• Golf club bending and measuring machine

Lesson 4 Work Experience Activities

Directions: The work experience activities for Lesson 4 require you to create another chapter in your Club Repair in Pictures book. To create this chapter, you will need to photograph the repair procedures you perform.

This lesson has three work experience activities:

• Work Experience Activity 4.1: Finish a Ferrule

• Work Experience Activity 4.2: Cut a Club to Length

• Work Experience Activity 4.3: Install a Hosel Pin

Work Experience Activity 4.3 is optional, but should be done if the club you are working on requires a hosel pin.

Do the activities in the order they are presented. Remember to:

• Do each activity and take the photographs as directed.

• Put the completed activities in your Work Experience Kit.

Work Experience Activity 4.1:

Finish a Ferrule

Directions:

1. Select a club that needs to have its ferrule diameter reduced, or use the club you worked on for Lesson 2 of this tape. If you use the club from Lesson 2, remember to allow the epoxy to dry for at least one hour before performing this activity.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

3. Review the videotaped segment of Lesson 4 that relates to the club you will be working with.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on finishing a ferrule (pages 247–248).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Time required to perform the repair procedure

Materials/Tools:

• The iron or metal wood on which you were previously working.

|Bench Tools | |

|• A 4' x 8' table/bench |• 1 knife |

|• 1 vise |• 1 roll 3/4" masking tape |

|• 1 rubber shaft clamp |• .000 steel wool |

|• 1 golf shaft identification gauge |• 1 fine file |

|• Sandpaper strips |• 1 can Acetone |

|• 1 pair safety glasses |• Paper towels |

Work Experience Activity 4.2:

Cut a Club to Length

Directions:

1. Select a steel shaft iron to work on. For this activity, use a shaft that has to be cut down to 36 inches.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

3. Review the videotaped segment of Lesson 4 that relates to the club you will be working with.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on cutting a club (steel shaft) to length (pages 250–251).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Original length of club

• Final or adjusted length of club

• Time required to perform the repair procedure

Materials/Tools:

• A steel shaft iron.

|Bench Tools | |

|• A 48" ruler |• 1 knife |

|• 1 pair safety glasses |• 1 fine file |

|• 1 shaft cutter | |

Work Experience Activity 4.3:

Installing a Hosel Pin

Directions:

Although this is an optional activity, you should complete it if the club you are working on needs a hosel pin.

1. Select a club that needs to have a rivet or hosel pin installed.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

3. Review the videotaped segment of Lesson 4 that relates to the club you will be working with.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on installing a new hosel pin (pages 248–250).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Time required to perform the repair procedure

Materials/Tools:

• An iron that needs to have a new hosel pin.

|Bench Tools | |

|• A 4' x 8' table/bench |• 1 fine file |

|• 1 vise |• 1 awl |

|• 1 pair aluminum vise pads |• A 1/2" chisel |

|• 1 ball peen hammer |• 3/32" aluminum rivets |

|• 1 pair safety glasses |• 3/32" drill bit |

|• 1 knife |• 3/32" aluminum hosel pin |

Lesson 5 Work Experience Activities

Directions: The work experience activities for Lesson 5 require you to create another chapter in your Club Repair in Pictures book. To create this chapter, you will need to photograph the repair procedures you perform.

This lesson has two required work experience activities:

• Work Experience Activity 5.1: Regrip a Club

• Work Experience Activity 5.2: Measure and Change a Club’s Swingweight

Do the activities in the order they are presented. Remember to:

• Do each activity and take the photographs as directed.

• Put the completed activities in your Work Experience Kit.

Work Experience Activity 5.1:

Regrip a Club

Directions:

1. Select a club that needs to have a new grip installed, or use the club you worked on for previous activities.

For this activity, you will need to increase the size of the grip to 1/64 of an inch oversize. You will also need to install a rubber grip.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page. The size of the grip you use will depend on the diameter of the shaft you are working with.

3. Review the videotaped segment of Lesson 5.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on:

• Removing an old grip (pages 267–268)

• Measuring the diameter of a shaft (page 271)

• Determining the core size of a grip (page 271)

• Installing a slip on rubber grip (pages 271–273)

Consult the charts on page 287 for instructions on increasing grip size by applying additional buildup tape.

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Diameter of shaft

• Grip core size

• Desired increase in grip size (1/64")

• Number of wraps of tape used to achieve desired grip size (both buildup and two-way)

• Time required to perform the repair procedure

Materials/Tools:

• Assembled club with a previously installed grip

|Bench Tools | |

|• A 4' x 8' table/bench |• 1 grip hook |

|• 1 vise |• 1 roll two-way tape |

|• 1 rubber shaft clamp |• 1 roll 3/4" masking tape |

|• 1 grip gauge |• 1 can of grip solvent (or soap and hot water mixture)* |

|• 1 pair safety glasses |• 1 new rubber grip (core size of grip depends on the |

| |diameter of the shaft being used) |

|• 1 pair leather gloves | |

|• 1 knife | |

|• Paper towels | |

* For water-soluble tape, use a mixture of one part liquid soap to four parts hot water.

Work Experience Activity 5.2:

Measure and Change a Club’s Swingweight

Directions:

1. Select an iron that needs to have its swingweight changed.

For this activity, you will need to increase the swingweight of the club by two swingweight points by adding lead tape.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

3. Review the videotaped segment of lesson 5.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on measuring and changing a club’s swingweight (pages 208–209).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Club make and model

• Original swingweight of club

• Desired change in swingweight

• Final swingweight of club

• Amount of lead tape used (inches and number of strips used)

• Time required to perform the repair procedure

Materials/Tools:

• Assembled club with an installed grip

|Bench Tools |

|• 1 swingweight scale |

|• 1 roll lead tape |

Lesson 6 Work Experience Activity

Directions: The work experience activity for Lesson 6 requires you to create the final chapter in your Club Repair in Pictures book. To create this chapter, you will need to photograph the repair procedures you perform.

This lesson has one required work experience activity:

• Work Experience Activity 6: Assemble a metal wood or iron

Remember to:

• Do the activity and take the photographs as directed.

• Put the completed activity in your Work Experience Kit.

Work Experience Activity 6:

Assemble a Metal Wood or Iron

Directions:

1. Assemble a club that is different from the one you used for previous lessons. If you have been working on an iron, assemble a metal wood for this activity, or vice versa.

For this activity, your final club will have a standard grip size, and no additional swingweight added. You determine the club’s length.

2. Collect the tools and materials you need to make the repairs. A list of these tools and materials appears on the following page.

3. Review the videotaped segment of Lesson 6, and any other sections that might be appropriate.

4. See Golf Club Design, Fitting, Alteration & Repair for directions on assembling a metal wood (pages 383–393) or an iron

(pages 369–378).

5. Photograph each step of the procedure. Label each step and briefly describe what is taking place in the photograph. Display the photos in the order in which you performed the procedure.

At the top of your photo display, include the following information:

• Club repair procedure

• Club type

• Shaft type

• Shaft diameter

• Club make and model

• Club swingweight

• Lie angle of club

• Loft angle of club

• Grip size (external)

• Grip core size

• Time required to perform the repair procedure

Materials/Tools:

• Metal wood or iron head

• Steel or graphite shaft

|Bench Tools | |

|• A 4' x 8' table/bench |• 1 roll two-way tape |

|• 1 vise |• 1 roll 3/4" masking tape |

|• 1 rubber shaft clamp |• 1 can of grip solvent (or soap and hot water mixture)|

|• 1 grip gauge |• 1 new rubber grip |

|• 1 golf shaft identification gauge |• Epoxy |

|• 1 swingweight scale |• 1 fine file |

|• A 48" ruler |• 1 can Acetone |

|• Sandpaper strips |• Ferrule |

|• 1 pair safety glasses |• Paper towels |

|• 1 pair leather gloves |• 1 felt tip marker |

|• 1 knife (or grip hook) | |

|• 1 shaft cutter | |

Lesson 7 Work Experience Activities

Directions: This lesson has two work experience activities:

• Work Experience Activity 7.1: Find the Proper Shaft Flex for a Golf Student

• Work Experience Activity 7.2: Change a Club’s Swingweight for a Golf Student

Read each activity, and select the one that is most practical for you. Activity worksheets appear on the following pages.

After making your selection:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

If you have time to complete the remaining activity, proceed just as you did for the first one.

Work Experience Activity 7.1:

Find the Proper Shaft Flex for a Golf Student

Directions:

1. Review the reading assignment in Golf Club Design, Fitting, Alteration & Repair, which explains how to find the proper shaft flex for a golfer (pages 715–726).

2. Determine the proper shaft flex for work with a golf student or a golfer who comes to your club’s shop interested in purchasing new golf clubs. Base your recommendations on the analysis steps listed on page 717.

3. Answer the worksheet questions.

Work Experience Activity 7.1:

Shaft Flex Worksheet

|Golfer’s level of play | |Beginner | |Intermediate | |Advanced |

|(mark an X in the box to the left of your choice) | | | | | | |

|Current handicap | |

Club used to analyze shaft flexibility

What was the distance the ball traveled (step 1)? How did you measure it?

What was the trajectory of the golfer’s shots (step 2)? Make an X in the box next to the most appropriate one.

| |High |

| |Low |

| |Normal |

Using a 1–5 scale (with 1 being poor and 5 being very good), how was the directional control of the golfer’s shots (step 3)?

Using a 1–5 scale (with 1 being inconsistent and 5 being very consistent), how was the consistency of the golfer’s shots (step 4)?

What comments did the golfer have about the way the club felt (step 5)?

Work Experience Activity 7.2:

Change a Club’s Swingweight for a Golf Student

Directions:

1. Review the reading assignment in Golf Club Design, Fitting, Alteration & Repair, which explains how to change a club’s swingweight (pages 676–678).

You may also wish to review the videotape section and the reading assignment for changing swingweight in Lesson 5.

2. Collect the tools and materials you need to make the swingweight changes. A list of these tools and materials appears at the bottom of this page.

3. Find a golfer who is interested in changing the swingweight of a club. Measure the swingweight of the club, change the swingweight, and then have the golfer test the club.

4. Answer the worksheet questions.

Materials/Tools:

• Assembled club with installed grip

|Bench Tools |

|• 1 swingweight scale |

|• 1 roll lead tape |

Work Experience Activity 7.2:

Swingweight Worksheet

Why does the golfer want to change the current swingweight of the club?

What effect does the golfer feel that a change of swingweight will have on his or her game?

What was the swingweight of the club the golfer wanted to change?

How did you change the swingweight of the club?

What is the new swingweight of the club?

Based on your knowledge of the course material, what effect will this change in swingweight have on the club and the golfer’s game?

Have the golfer hit some balls with the club you changed. What effect did the change of swingweight have on the flight of the ball? How does the actual effect relate to what the golfer and you thought would happen?

Lesson 8 Work Experience Activity

Directions: This lesson has one work experience activity:

• Work Experience Activity 8: Impact of Lie and Lost on Equipment and Ball Flight

The activity worksheet appears on the following page. Remember to:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

Work Experience Activity 8:

The Impact of Lie and Loft on Equipment and Ball Flight

Directions: Use Golf Club Design, Fitting, Alteration & Repair and your own experience to answer the worksheet questions. You can also ask your supervising golf professional or golf repair professional for help.

Work Experience Activity 8:

Lie and Loft Worksheet

1. What effect will clubs with a lie angle that is too upright have on ball flight?

2. What effect will clubs with a lie angle that is too flat have on ball flight?

3. Often, golfers want the loft decreased to increase distance. This can lead to big troubles if other factors are not considered. Why can it be dangerous to follow this request?

4. Of the different soles mentioned in this lesson, which of these types of soles should be avoided? Why?

Lesson 9 Work Experience Activity

Directions: This lesson has one work experience activity:

• Work Experience Activity 9: Impact of Face Angle on Equipment and Ball Flight

The activity worksheet appears on the following page. Remember to:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

Work Experience Activity 9:

Impact of Face Angle on Equipment and Ball Flight

Directions: Use Golf Club Design, Fitting, Alteration & Repair and your own experience to answer the worksheet questions. You can also ask your supervising golf professional or golf repair professional for help.

Work Experience Activity 9:

Face Angle Worksheet

1. A customer complains about hitting the ball too high with his or her metal driver. How would a change in the club’s face angle affect ball trajectory?

2. Referring to the question above, would you close or open the face angle to help solve the problem?

3. What are the trade-offs associated with changing the face angle of a wood?

4. Can you reasonably adjust the face angle of all metal woods? If not, why not?

Lesson 10 Work Experience Activity

Directions: This lesson has one work experience activity:

• Work Experience Activity 10: Loft, Bulge, and Roll of Woods and Metal Woods

The activity worksheet appears on the following page. Remember to:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

Work Experience Activity 10:

Loft, Bulge, and Roll of Woods and Metal Woods

Directions:Use Golf Club Design, Fitting, Alteration & Repair and your own experience to answer the worksheet questions on the impact of loft (pages 404–416), bulge (pages 437–447), and roll of woods and metal woods (pages 448–450) on ball flight. You can also ask your supervising professional or golf repair professional for help.

Work Experience Activity 10:

Loft, Bulge, and Roll

1. Why aren’t the faces of woods and metal woods flat or on a horizontal plane?

2. Why aren’t the faces of woods and metal woods flat or on a vertical plane?

3. Why do metal woods commonly have less bulge than wood “woods”?

4. Why is the loft of a typical metal wood stronger than the loft of a typical wood “wood”?

Lesson 11 Work Experience Activity

Directions: This lesson has one work experience activity:

• Work Experience Activity 11: One Size Fits All?

The activity worksheet appears on the following page. Remember to:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

Work Experience Activity 11:

One Size Fits All?

Directions: Use Golf Club Design, Fitting, Alteration & Repair and your own experience to answer the worksheet questions about the impact of club length on club performance and fitting (pages 727–733). You can also ask your supervising golf professional or golf repair professional for help.

Work Experience Activity 11:

One Size Fits All?

Two golfers come to you. One is 6 feet, 3 inches tall and has an 18 handicap. He has a hard time hitting the ball on the center of the club face. The other golfer is 5 feet, 6 inches tall and has a 6 handicap. She hits the ball on center, but wishes to generate more clubhead speed.

Which golfer should play with standard length clubs? Why? Which golfer should play with clubs an inch longer than standard? Why?

6' 3" Golfer—

5' 6" Golfer—

Lesson 12 Work Experience Activity

Directions: This lesson has one work experience activity:

• Work Experience Activity 12: What makes a profitable operation?

The activity worksheet appears on the following page. Remember to:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

Work Experience Activity 12:

What Makes a Profitable Operation?

Directions:

1. Visit a club repair facility in your area. Ask the owner or manager for permission to look around the facility and ask questions concerning facility operations and the club repair industry.

2. Answer the worksheet questions.

3. You can use the same facility to generate ideas for the activities in Lessons 13–15.

Work Experience Activity 12:

What Makes a Profitable Operation?

1. Describe the workshop layout. Is this a basic shop or an advanced shop?

2. What kinds of repairs do they perform in this shop?

3. What repairs, if any, do they send out?

4. How do they keep track of the clubs that come through the shop?

5. What does the owner or manager consider the key(s) to running a profitable business?

Lesson 13 Work Experience Activities

Directions: This lesson has two activities:

• Activity 13.1: Setting up a Club Repair Facility—Floor Plans

• Activity 13.2: Setting up a Club Repair Facility—Equipment List

The activity worksheets appear on the following pages. Read each activity, and select the one that is most practical for you.

After making your selection:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

• If you have time to complete the remaining activity, proceed just as you did with the first one.

Work Experience Activity 13.1:

Setting Up a Club Repair Facility—Floor Plans

Directions: Review the reading assignment in Golf Club Design, Fitting, Alteration & Repair for directions on setting up a club repair facility (pages 310–318).

Scenario: The golf course where you are working has decided to go into the club repair business. You have been asked by the head professional at your facility to design a workshop where both basic and advanced repairs can be done.

1. Use the grids on pages 192 and 193 to design and draw a blueprint (or floor plan) of the workshop for your facility. You can design the workshop to fit in your current facility or make up a new one.

2. The blueprint view should look down on the shop, through its roof. Be sure to include:

• A key at the bottom of the page that shows the measurement scale you used in the drawing (i.e., 1 square = 1 foot)

• Drawings of the areas where certain tools or materials will be stored. Remember to label all your drawings

• Drawings or labels identifying where the doors, windows, and electrical outlets will be

• Notes that identify any areas where additional work, such as removing a wall, adding a door, or putting in ventilation, will be necessary

Page 191 in this self-study guide includes an example of what a floor plan drawing might look like.

3. Use the Workshop Blueprint layout page to indicate where your workshop will be in reference to other parts of your facility. For example, if the workshop will be part of the pro shop, indicate where in the pro shop it will be.

4. Use the Workshop Blueprint floor plan page for a detailed drawing of just the workshop.

5. Develop a list of equipment you would want in the shop. Money is no object, but there is a limited amount of space available.

(Make photocopies of pages 191–193, complete them as directed above, and include in your Work Experience Kit.)

Work Experience Activity 13.2:

Setting Up a Club Repair Facility—Equipment List

Directions: Review the reading assignment in Golf Club Design, Fitting, Alteration & Repair for directions on setting up a club repair facility (pages 310–318).

1. Develop a list of equipment you would want in an ideal club repair shop, or in the shop you designed in Work Experience Activity 13.1. Money is no object, but there is a limited amount of space available.

2. Write your answers on the activity worksheet on the next page.

Work Experience Activity 13.2:

Equipment Checklist

List the equipment and tools you plan to have in your workshop. Remember that the amount of tools and equipment you can have is limited by the amount of space in your workshop.

Lesson 14 Work Experience Activities

Directions: This lesson has two work experience activities:

• Work Experience Activity 14.1: Promoting a club repair facility for members of a club or course

• Work Experience Activity 14.2: Advertising a club repair facility to bring in outside business

The activity worksheets appear on the following pages. Read each activity, and select the one that is most practical for you.

After making your selection:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

• If you have time to complete the remaining activity, proceed just as you did with the first one.

Work Experience Activity 14.1:

Promoting a Club Repair Facility for Members of a Club or Course

Directions:

1. In Work Experience Activity 13.1, you designed the club repairshop at your facility. The shop has been built to your specifications; now it’s time to attract customers. The first step is to promote the shop to your club’s members.

2. Review the reading assignment in Golf Club Design, Fitting, Alteration & Repair for directions on promoting a club repair facility for members of a club or course (pages 328–333).

3. Develop a plan for attracting the club’s membership to your shop. On the activity worksheets, write down all the steps you will take to promote your services.

4. Design and produce a promotional piece that will attract members to your shop. You can use the form on the next page for your piece, or produce your own.

Work Experience Activity 14.1:

Promoting a Facility

1. Develop a plan for attracting the club’s membership to your shop. Write down all the steps you will take to promote your services.

2. Design and produce a promotional notice that will attract members to your shop. You can use the form on the following page for your piece, or produce your own.

Work Experience Activity 14.1:

Promoting a Facility Notice

(Insert a photocopy of your notice here)

Work Experience Activity 14.2:

Advertising a Club Repair Facility to Bring in Outside Business

Directions:

1. In Work Experience Activity 14.1, you developed a basic promotional strategy for attracting your club’s membership to your repair facility. The next step is to develop an advertising strategy for attracting the general public.

2. Review the reading assignment in Golf Club Design, Fitting, Alteration & Repair for directions on advertising a club repair facility to bring in outside business (pages 328–333).

3. Write down all the steps you will take to advertise your services to the general public.

4. Design and produce an advertisement (to run in the local paper) that will attract non-members to your shop. You can use the form on the following page for your advertisement, or produce your own.

Work Experience Activity 14.2:

Advertising a Repair Facility

1. Develop an advertising plan for attracting the general public to your repair facility. Write down all the steps you will take to advertise your facility.

2. Design and produce an advertisement (to run in the local paper) that will attract the general public to your repair shop. You can use the form on the following page for your advertisement, or produce your own.

Work Experience Activity 14.2:

Advertising a Repair Facility

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Lesson 15 Work Experience Activities

Directions: This lesson has two work experience activities:

• Work Experience Activity 15.1: Safety in the repair shop

• Work Experience Activity 15.2: Develop a safety poster for your club repair facility

The activity worksheets appear on the following pages. Read each activity, and select the one that is most practical for you.

After making your selection:

• Photocopy the worksheet.

• Do the activity and complete the worksheet as directed.

• Put the completed worksheet in your Work Experience Kit.

• If you have time to complete the remaining activity, proceed just as you did with the first one.

Work Experience Activity 15.1:

Safety in the Repair Shop

Directions:

1. Visit a club repair facility in your area. Ask the owner or manager for permission to look around the shop and ask questions concerning safety issues.

2. Answer the worksheet questions on the following page.

Work Experience Activity 15.1:

Safety in the Repair Shop

Ask the owner or manager of the repair shop you visit the following questions:

1. What safety precautions do you follow in the shop?

2. What, if any, safety training do shop employees go through? If training is done, what do employees learn during this training?

3. Who conducts the training? How often is it done?

Work Experience Activity 15.2:

Develop a Safety Poster for Your Club Repair Facility

Directions:

Work Experience Activity 15.1 involved talking with a local club repair shop owner or manager about safety precautions and safety training.

Based on the information you obtained, or your own experience, design and produce a poster to remind workers of the safety risks they should be aware of, and the precautions they should take while working in your shop.

You can use the form on the following page for your poster, or produce your own.

Work Experience Activity 15.2:

Safety Poster

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