Email Writing Exercises - Aligarh Muslim University

Email Writing Exercises

Ahmad Faraz Khan

Unlearn the use of complicated over simple words

? New age MBAs exchange upwards of 200 emails a day (US). ? Most of them like text messages (SMS style: U, K, ASAP, LOL,...) ? In business writing conciseness is a prime virtue. ? Purpose + Context ----------Select the message

Audience:

? What they already know? ? What they need to know? ? What's the significance of this information to them?

Sending emails and letters

Salutations

? Dear Mr/ Mrs/ Ms/ Miss Sita

? Dear Sir/ Madam ? Dear Jay ? Hi Jags

Signing off

? Yours sincerely/ Yours ? Yours faithfully ? (With) Best wishes/ Kind

regards ? See you soon/ Hear from

you soon

In Business Letters/emails

? When the recipient's name is unknown to you: Dear Sir ... Yours faithfully Dear Madam ... Yours faithfully Dear Sir or Madam ... Yours faithfully

? When you know the recipient's name: Dear Mr Hanson ... Yours sincerely Dear Mrs Hanson ... Yours sincerely Dear Miss Hanson ... Yours sincerely Dear Ms Hanson ... Yours sincerely

? When addressing a good friend or colleague: Dear Jack ... Best wishes/Best regards

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