CT Region 3



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|Amateur Radio Emergency Service (ARES) |

|Connecticut Section, Region 3 |

|Member Handbook |

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| | | |Rev. 9.13.07 |

Table of Contents

Introduction: 5

Our Mission: 6

What is ARES? 7

Why Join ARES? 7

Why register? 8

What is Region 3 ARES? 9

Member Participation 10

Activities (meetings and nets) 11

Memorandum of Understanding (MOU) 12

Emergency Call-up and Activation Level Definitions 13

Non Member Participation 14

Additional Considerations 14

Repeater Etiquette and Operating Procedures 15

Net Protocol and Effective Communications 19

Net Control 19

Tactical Call Signs: 19

Break Tags: 21

Weekly and Emergency Nets: 22

NTS – National Traffic System 23

Appendix I – Region 3 Repeaters 24

Appendix II – Simplex Frequencies 26

Revision: 9.25.08Appendix III – CT ARES Training Roadmap (Source: CT Section ARES) 27

Appendix III – CT ARES Training Roadmap (Source: CT Section ARES) 29

Appendix IV – NETC (FEMA) Online Virtual Campus How-To (Source: FEMA) 33

Appendix V: ITU Phonetic Alphabet 35

Appendix VI: Weekly and Emergency Net Information: 37

Appendix VII: Net Scripts: 39

Appendix VIII: The CT ARES Leadership Council 41

Appendix IX: NTS Net Reference Information 43

Appendix X: Region 3 Maps and Geography Information 51

Appendix XI: Region 3 Leadership and Contact Information 53

Appendix XII: CT SkyWarn Weekly and Emergency Net Inforamtion 56

Creative Commons License Deed 57

Introduction:

First and foremost – Welcome!

Thank you for volunteering your skill, time and equipment to provide emergency communications.

Region 3 ARES has undergone a lot of changes, starting in the middle of 2006. This handbook incorporates these changes. If you are new to ARES, then you will find this information useful.

If you have been involved with ARES for a long time, you should replace outdated reference materials with the information you’ll find here. We have made a concerted effort to update lists of frequencies, repeaters and contacts in this manual.

Please take the time to give this manual in initial reading in order to understand how Region 3 will operate within the CT Section of the Amateur Radio Emergency Service. Please note training and membership requirements. In many instances, these requirements can be fulfilled in less than 50 hours a year and still keep you updated with all the information you need to be an effective communicator within our region.

A note on the conventions used in this handbook.

You will see frequent references to an appendix at the end of this manual. Though during the initial reading of this manual, it will require some page turning, there is a logical reason for putting the manual together in this fashion.

If you print this out and put it in a binder or plan (and we hope you do!), you should only have to check for updates to the appendix sections. When there is a change, you will most likely find out via email or during one of our regular nets. When this is the case, all you have to do is download the current version and replace the old one. It’s that easy.

As of this writing, you can expect frequent changes throughout 2007 and possibly early 2008 as we develop and improve our operations throughout the region. Please check the Region 3 ARES website at for details.

Again, thank you for taking the time to volunteer for the organization. If I can be of any assistance, feel free to contact me or any of our regional leadership – we’re more than glad to help.

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February 19, 2007

E. Jonathan Hardy

Amateur Radio Emergency Services

Connecticut Section

Region 3 District Emergency Coordinator

kb1kix@

Additional contributions by:

The Amateur Radio Relay League – NTS Public Service Communications Manual and Memorandum of Understanding Content

George Lillenstein, AB1GL – Editing and content

Amateur Radio Emergency Service, Connecticut Section – Training Roadmap, Alert levels

Our Mission:

The mission of the Region 3 Amateur Radio Emergency Service is to provide emergency and public service communications to our communities in central Connecticut.

The purpose of this plan is for all ARES members to have a resource of basic, yet vital, information available as we fulfill our mission.

These procedures are set forth in accordance to the rules and regulations in the Federal Communications Commission part 97 rules and regulations.

Of particular note, Part 97.1:

SUBPART A—GENERAL PROVISIONS

§97.1 Basis and purpose.

The rules and regulations in this Part are designed to provide an amateur radio service having a fundamental purpose as expressed in the following principles:

(a) Recognition and enhancement of the value of the amateur service to the public as a voluntary noncommercial communication service, particularly with respect to providing emergency communications.

(b) Continuation and extension of the amateur’s proven ability to contribute to the advancement of the radio art.

(c) Encouragement and improvement of the amateur service through rules which provide for advancing skills in both the communications and technical phases of the art.

(d) Expansion of the existing reservoir within the amateur radio service of trained operators, technicians, and electronics experts.

(e) Continuation and extension of the amateur’s unique ability to enhance international goodwill.

What is ARES?

The ARRL best describes ARES in their Public Service Communications Manual:

“The Amateur Radio Emergency Service (ARES) consists of licensed amateurs who have voluntarily registered their qualifications and equipment for communications duty in the public service when disaster strikes. Every licensed amateur, regardless of membership in ARRL or any other local or national organization, is eligible for membership in the ARES. The only qualification, other than possession of an Amateur Radio license, is a sincere desire to serve. Because ARES is an amateur service, only amateurs are eligible for membership. The possession of emergency-powered equipment is desirable, but is not a requirement for membership”

Why Join ARES?

If you are a volunteer interested in emergency communications and want to be "in the know" about training opportunities and want to be on the front lines of service, you will want to get involved and join CT ARES®. Joining means that you have a desire to train and to serve either at home or in the field. It's easy, so read below about the process, come aboard and have fun!

You will also want to join our CT ARES® e-mail list. Go to the website and go to “How to Join the Discussion List” and become informed!

Process and Procedures

Introduction

While we actively encourage everyone to register to make life easier for volunteers, the ARES® leadership team and our served agencies, there will be those who have not registered before a disaster occurs. Every effort will be made to accommodate them, but they will need to register, and most likely will be taken aside for training that will be offered every few hours before they are allowed to participate. Obviously, these people will be the junior people on any team.

It is especially important to note that this is not an ARES requirement, but a federal mandate. There are certain training programs (for the federal mandate – these programs are free and offered online) required by the federal government and a few programs offered by the Amateur Radio Relay League. The ARRL courses are not free, but significantly reduced for members.

For more on training, please refer to Appendix III – CT ARES Training Roadmap.

How to Join or Renew

All a potential member has to do is go to and fill out the online membership form on the membership page. A single form is now used to process both new applications and renewals.  Joining and renewing are done on-line; the data is submitted into the database and then sent to your DEC.

Membership forms need to be filled out on an annual basis. Anyone whose membership has expired needs to fill out another application form.  If in doubt, please fill out the form and submit it online.  Renewal of membership may seem like an inconvenience to many.  It is an extremely important function.  We need to know if there are any changes in your station capability, e-mail address, phone number, street address or training status.  If we don’t have accurate information about you, ARES® cannot function at full operational effectiveness.  Because of this, we consider application forms to have a life of one year.  If you do not renew, you will be placed on Reserved status for up to 6 months. After six months, Region 3 will be forced to remove your name from the roster – so please fill out the form annually.

When the time comes, you will receive a renewal email reminder if you haven’t already completed your membership application.

Why register?

ARES leadership will use the information from your application to determine what duties you can be assigned. When the state or other served agency requests amateur radio operators from ARES, only qualified names from the data base will be submitted for duty at secure locations such as EOC’s, public safety complexes, shelters, or incident command posts.

What is Region 3 ARES?

Now that you understand that ARES is a community service organization that is part of the ARRL, what is Region 3?

Connecticut is broken down into 5 regions. This is done by the state of Connecticut and our state level served agency, the Department of Emergency Management / Homeland Security (DEMHS). Since their map has the state broken down into 5 regions, following their example makes a lot of sense.

We serve the same towns in each region that the State of Connecticut does. Each region has an Emergency Operations Center (EOC).

Below is a small map of CT and you can see Region 3 in yellow in the middle of the state.

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A larger, printer friendly, full page version of this map and region information is located in Appendix IX: Region 3 Maps and Geography Information.

This appendix will also give you a top level overview of “who’s who” for this region, as well as what towns are part of which team.

Region 3 EOC and headquarters are located on the grounds of the State of Connecticut Department of Veterans’ Affairs in Rocky Hill, CT.

Member Participation

Membership in ARES carries with it a significant personal responsibility. You need to find time to participate in drills and various exercises (both for our organization and our served agencies). You also need to take time for annual training (though that requirement is very simple as referenced in our “Training Roadmap” later on in this manual).

When our members are not actively engaged in ARES activities, there is also the amount of work it takes to make sure your equipment and personal belongings are available at a moments notice. For this, you can get an idea in the various check-lists available in this handbook.

Some positions in ARES carry greater responsibility. Leadership (DEC, ADEC, EC, AEC, NCS, etc) is expected to attend most meetings as to set an example for the rest of the membership.

General membership is expected to adhere to the “Training Roadmap”, attend at least 2 of our quarterly meetings and check in to our regular, weekly nets (net information on page 6 of this handbook).

The training programs and meeting requirements are organized in such a way to make participation in ARES enjoyable and with the least impact possible to our duties to our family and careers.

We cannot overemphasize the importance of regular membership participation and its impact to the success of our organization. We are all volunteers who have freely accepted a commitment to community service. All the training and participation will make you a well-trained team player. This participation will allow us to better serve the State of Connecticut, Red Cross, Salvation Army and other served agencies.

It is also extremely important to remember “The Amateurs Code” published by the ARRL in their handbook. Specifically, please note the part on “Balanced”:

“The Amateurs Code”

The Radio Amateur is

CONSIDERATE...never knowingly operates in such a way as to lessen the pleasure of others.

LOYAL...offers loyalty, encouragement and support to other amateurs, local clubs, and the American Radio Relay League, through which Amateur Radio in the United States is represented nationally and internationally.

PROGRESSIVE...with knowledge abreast of science, a well-built and efficient station and operation above reproach.

FRIENDLY...slow and patient operating when requested; friendly advice and counsel to the beginner; kindly assistance, cooperation and consideration for the interests of others. These are the hallmarks of the amateur spirit.

BALANCED...radio is an avocation, never interfering with duties owed to family, job, school or community.

PATRIOTIC...station and skill always ready for service to country and community.

--The original Amateur's Code was written by Paul M. Segal, W9EEA, in 1928.

Activities (meetings and nets)

Meetings:

Regular membership meetings/training sessions are quarterly. These session dates, times and training topics are discussed on our weekly nets and via email.

We will make attempts to rotate meeting locations as to make travel easier for some of our membership.

Nets:

Our weekly net is held on Monday evenings at 8:00 PM on the KB1AEV Linked Repeater System.

This is a large, linked repeater system. All the repeater information for our region is listed in appendix I:

Drills and exercises

When an emergency situation arises, it is too late to begin thinking about how our organization will react. Because of this we train, plan and run routine exercises.

It is important to note that participation in public service events is also very important in this endeavor. Not only does this provide the obvious public service, but it allows us to work together as a team and test our effectiveness.

Annual SET:

Once a year, our section carries out an SET or Simulated Emergency Test. This event is usually carried out nationally, but not necessarily on the same day from section to section. This activity is used to show how members react to real situations and how effectively we, as an organization, handle such situations.

The test itself is rather straightforward. A scenario is developed (weather related, industrial accident, etc.), and as the drill progresses, new announcements and bulletins released and we as a team react accordingly. After this exercise (like any drill we are involved with) we debrief ourselves on what worked, what didn’t work, and what we can do to improve our effectiveness.

Served Agency Drills:

These happen usually 2 or 3 times a year. We may be active during a local, state or federal exercise with any of our served agencies.

These are run in much the same manner as the annual SET.

Remember, if you are a CT ARES member, it is your responsibility to be knowledgeable and available to support the organization and it’s mission!

Memorandum of Understanding (MOU)

Understanding our Memoranda of Understanding (From the ARRL)

The premier justification for continued access to our piece of the spectrum pie is, and always will be, public service. A major part of our public service activity is conducted in the context of the League's formal agreements with "heavy hitters" of the emergency management community. These include, not in order of importance, the American Red Cross, the National Weather Service, the Federal Emergency Management Agency, the Association of Public-Safety Communications Officials-International, the National Communications System, the Salvation Army, and REACT. Let's take a brief look at each of these agencies, and our "method of operation" under each of our national-level formal agreements, a.k.a. Memoranda of Understanding (MOU).

First, however, a few basics: An MOU provides a framework for cooperation and coordination with agencies to which we as radio amateurs provide communication services. At the national level, this means Headquarters-to-Headquarters contact periodically, for exchanging news, views, information, and points of contact in the field. For example, ARRL staff attends the annual Red Cross partnership meeting, along with representatives from other agencies and organizations (from the government and non-government, private and commercial sectors) that have MOUs with the congressionally-chartered organization. The idea is to get to know one another on a face-to-face basis, so that when the detritus hits the fan, you know who to call and who you can count on.

At the local level, an MOU serves two purposes. First, it's a door opener. A new ARES group is more likely to be heard and taken seriously by a local NWS office when accompanied by the agreement document signed by the head of the agency. The served agency says, in effect, we have examined this organization of radio amateurs and have found them to be trustworthy and able to render substantial and needed services for our field operations in times of emergency. The agency head is telling its field offices, "Go get 'em--they are good for us."

Secondly, once your foot is in the door, the provisions of the MOU document spell out the capabilities and organization of the servers (us), the organization and needs of the served agency (them), and the methods of operation. These are broad guidelines that lead to the establishment of a local memorandum of understanding or similar document that sets forth the detailed operational plans and policies to be subscribed to by both parties during drills, and actual events.

The most important step here is to ensure that both parties to the local agreement have a realistic assessment of the resources brought to the table by the servers, and the needs of the served. Fanciful expectations are the largest pitfalls leading to breaches of trust and a breakdown of relations, with each party going away unhappy and demoralized. Rifts develop and once in place, become recalcitrant. What's worse, is that the public, the "clientele" of both Amateur Radio and the agency, is not served. The public has the true need.

More information on ARRL MOU’s is available on their website at the following link:



The section that follows will show national MOU’s. This does not include local or regional links. This list is by no means complete. There may be more organizations not listed on the ARRL or our list here.

There are links to the following organizations in which we have an MOU on the national level:

American Red Cross

National Weather Service

Department of Homeland Security -- Citizen Corps (FEMA)

Association of Public-Safety Communications Officials-International

National Communications System

National Association of Radio and Telecommunications Engineers, Inc.

Salvation Army

Society of Broadcast Engineers

Quarter Century Wireless Association, Inc.

Radio Emergency Associated Communication Teams

Civil Air Patrol (CAP)

Emergency Call-up and Activation Level Definitions

As mentioned earlier in the membership section, it is important to renew your membership so that we have the most current updated information to contact you as needed. If you have changed phone numbers, email addresses, mailing addresses, etc., please renew your membership on the website. Good news, you have extended your renewal for another year!

Staying updated allows you to stay informed about Region 3 and CT Section events, training opportunities and public service events. This allows us to also reach people, as needed, during a real emergency.

Of course, we always monitor our regular repeater frequencies. However, when telephone and email service is still functional, we’ll try to reach you by those means as well.

Once our organization is activated, you will want to check into a resource net and alert the net control station (NCS) that you are available.

Either by email, phone, or during nets, you will be notified of what our current alert status is at that time. The alert levels are listed below.

Our Alert Levels are:

|Level 0 – Inactive: |No known event likely to occur. |

|Level 1 – Alert: |something might happen – a hurricane coming our way, etc. |

|Level 2 – Standby: |will only occur if something happens (time to load the car, |

| |make sure everything is ready) |

|Level 3 – Deploy: |will only occur if a served agency asks for help |

Your EC and DEC are your points of contact as always. In case of emergency when phone service is disrupted, the following (in priority order) are the best ways to volunteer. Please remember that anyone who self dispatches will be turned away.

There are other leaders in our section that may be actively involved during a call-up. They would be the CT ARES Leadership Council or CALC. The members of this group are listed in Appendix VIII: The CT ARES Leadership Council.

The ways to check in when phone service is disrupted are:

First Choice - Your local ARES® 2-meter or other communications links. Local repeaters and net resources in the appendix section of this handbook.

Second Choice - The linked repeater system - The CT ARES® Resource and Planning Net

Third Choice - 3.965 MHz - CT Phone Net and Statewide HF Communications

Last Choice - E-mail to CTARESHELP@.

Note that this e-mail address is only checked during emergencies and is truly a last choice. During non-emergencies please contact the appropriate ARES® leadership official using the information .

Non Member Participation

In the past, non ARES members might offer assistance during an emergency. Though the thought and consideration is appreciated, the time to actual deployment might be considerably delayed.

Since 9/11, we, as an organization, are required to have NIMS (National Incident Management System) training and compliance. This requirement was applied to all sectors of emergency service (police, fire, medical, Red Cross, Salvation Army, Tribal Nations that receive federal funding, etc.).

If you are not an ARES member that has had at least IS 100, IS 200 and IS 700 training, you will have to take a “crash course” during the event. This is why we ask for membership and NIMS training before we are actually needed.

NIMS training is free and information is available in Appendix III - “Training Roadmap”.

NETC / FEMA course registration information is available in Appendix IV – NETC (FEMA) Online Virtual Campus How-To.

Additional Considerations

Considerable effort has been devoted to our call up and activation methods. Please keep in mind that our activation will be at the request of one of our served agencies.

Members can and should anticipate a call-up either by expecting certain weather conditions or listening to notices and bulletins on local ARES repeaters.

Remember, we volunteer our communications skills and equipment as needed by our served agencies when normal means of communication have failed or when volume on standard channels of communication is unusually high or burdened.

Repeater Etiquette and Operating Procedures

Used with permission of the Mount Tom Amateur Repeater Association, Inc.

MTARA, the Mount Tom Amateur Repeater Association, Inc., is a not-for-profit corporation, formed to encourage and foster mutual interest in amateur radio communications and provide public service. MTARA provides emergency communication when required as a result of normal communication means being disrupted by natural or man made causes. 

MTARA operates radio repeater systems on VHF (146.670/146.070 MHz, 146.940/146.340 MHz, and 147.000/147.600 MHz on 2 Meters, and 223.82/222.22 MHz on upper VHF), and on UHF (443.200/448.200 MHz) to enhance the quality of communication available.  

The MTARA repeaters (W1TOM) are licensed by the Federal Communications Commission and the users of our repeaters MUST comply with ALL FCC mandated rules and regulations. Repeaters are part of amateur radio, and ham radio is a hobby and should be FUN, however, common sense requires that some basic guidelines be followed.  

Remember, repeaters are not a direct line. They are a “party line” over which your words are heard from the Vermont border to Long Island Sound, and from Pittsfield to Worcester. Other hams, governmental and local agencies, as well as TV and radio stations monitor our frequencies. Your comments are a reflection of you as a person and of ham radio in general.  

IN ADDITION to the FCC Regulations, the MTARA has established operating procedures beyond the minimum required by law, to optimize the use of the repeaters and to define a level of quality representative of the club.  

While not all-inclusive, the following procedures establish a baseline for all repeater users to follow. If you follow these few guidelines, you will be acting as a responsible member of the amateur community, and you will sound like you have been using repeaters for years!!

 

Listen Before You Talk:

When preparing to use the repeater, be sure to listen before you press the PTT. When you turn on your rig, check your volume setting to be sure you can hear any activity on the repeater. It is also good practice to ask if the repeater is in use, there may be a net in progress or someone may be waiting for another party to return to the air shortly. Simply ask, “Is the repeater in use? This is ”.  

With the proliferation of dual band/dual display radios, be sure you are set up to transmit on the desired band and/or frequency.   

 

Admit to Your Mistakes!

Accidents are bound to happen – you may inadvertently transmit into an ongoing conversation because you forgot one of the points above. The best way to handle this is to apologize for your error! Be a responsible adult- you will gain more respect through your regret, in spite of your mistake!

 

Station Identification:

All stations should identify themselves using their FCC assigned callsign upon:

Initially transmitting on the repeater (strongly suggested);

Every ten minutes thereafter (required);

When they end their conversation or “sign off” (required).

In addition, when operating in a net or “roundtable” your callsign should be announced more frequently if needed to facilitate efficient communication. If you are participating in a large group (4 people or more), identifying with every transmission may be warranted so that you do not exceed the 10-minute FCC requirement. Assume that every other individual will talk for more than 3 minutes each. By the time you get your turn again, you will be over the 10-minute limit. 

Otherwise, use the repeater identifier (W1TOM in voice or CW) as a benchmark for when you should identify, and do so on your next transmission. 

When you identify, merely state your call or state the call of the person to whom you are talking and your call: Example: “This is ”, or “ and the group, this is ” There is no need to say “for I.D.” That's like saying the Rio Grande River – redundant. 

Any transmission on the repeater which is not either indicating you are listening, or calling another station or stations before communication is established is considered “Broadcasting”. This is not allowed on Amateur Radio or on the repeater. 

When initially coming on a repeater, (which is not previously in use verified by LISTENING for a reasonable time or, if you’re not sure ask, “Is the repeater in use?” PRIOR to transmitting), it is only necessary to announce your call. If you would like to solicit a conversation, you can announce your presence on the repeater by stating, “ listening”.

 

Testing:

To test repeater access, DON’T kerchunk the repeater without identifying!  Instead, use the term “testing”. Example: " testing".  

If you want a signal report from another amateur, state that in plain English. Example: “This is , can someone give me a signal report?” 

If you hear someone testing, they are simply trying to see if they have access at a particular location or power level. It is not an invitation for a signal report or a conversation unless the person then states so.  

Do not use the repeater frequency to check antenna SWR or to do other equipment checks. Move to simplex if possible and use a dummy load.

 

Demonstrations:

From time to time, an amateur may want to demonstrate the capabilities of amateur radio to another non-amateur. The typical way to do this is to ask for a "demo" such as, " for a demonstration." Anyone who is listening to the repeater can answer them back. If you answer such a call, give the calling party your name, callsign, and location, not a lengthy conversation. Someone doing a demo may ask for stations in a particular area to show the range of amateur radio communications, such as, if the calling station is in Northampton, they may ask for any stations in Connecticut or the Hartford areas, which is more interesting than demonstrating that they can talk to someone in the same town as they are in.

 

Making a Call:

If you are trying to contact a specific station, you should announce, … " - this is - ". Your callsign is stated AFTER the station you want to call.  If you do not get an answer after a couple calls, announce “ - clear”. This lets everyone else listening know that you have released the repeater for others to use.

If the repeater is already in use, please wait for a pause between transmissions to announce your call. If you want to contact another station not in the current conversation, ask if you can make a call in plain English. DO NOT announce “Call Please”. Simply state, “ for a call”.

Make your call when the parties using the repeater turn the repeater over to you. If you contact the party you are seeking, turn the repeater back to the person who turned it over to you, thank them for letting you in, and move to another frequency to hold your conversation no matter how short you think it might take.

If you do not get a response from the party you are seeking, turn the repeater back to the person who turned it over to you, and thank them for letting you in.  

When a new station enters the roundtable, those stations using the repeater, and the next station in rotation should acknowledge the new station AND turn it over to them, or let them know what their place is in the rotation. Also indicate who they should turn it over to in order to keep the rotation intact. Remember to give your name as a matter of introduction so everyone becomes familiar with you!

 

 

Being a Courteous ‘Guest’:

Whenever you use a repeater that belongs to a group to which you are not a member, or belongs to an individual and you do not support the repeater (especially when you are traveling in an area not frequented), it is always common courtesy to thank the group for allowing you to use the system, similar to what you would do if you borrowed someone’s cell phone to make a call. Simply state, “This is clear – Thank you for the use of the repeater” when signing off. It is likely that no one will say “your welcome”, but rest assured that someone heard you, and accepted your gratitude.  

If you frequently use a repeater, it is courteous to join the organization that is responsible for maintaining the system, or in the case of a system under single party ownership, asking the owner if he accepts donations towards the upkeep of the system. Repeaters are expensive to maintain, and keeping them on the air and running efficiently takes a lot of time and capital. Even if a repeater is considered “open”, that does not make it a public utility- your support is important.  

A guest is considered to be someone who uses a system on an infrequent basis. The term guest has its limits however…. If your mother in law asked you if she could stay at your house for a while, and proceeded to stay for several months, at what point would the term ‘guest’ no longer apply? The same rationale applies to the use of a repeater! Maybe you are not able to make the club meetings, but your support of the system will be welcomed and you can avoid being labeled a parasite.

 

Emergency Calls:

ONLY USE THE TERM "BREAK" OR "BREAK BREAK" in an emergency or life-threatening situation.

All stations using the repeater should pause after the previous station drops the carrier (releases the PTT) to minimize inadvertent "doubling" (simultaneous transmission) and to allow time for new stations to identify. 

If an incoming station announces an emergency with a single or double "break", the repeater is to be given to them IMMEDIATELY for their traffic.

 

Jargon and Techno-speak:

Communication should be in plain language, as if you were communicating over the telephone. Although you may hear many others using them, "Q" codes are not required and their use should be minimized (“Q” codes were established for CW communications then extended to HF voice to facilitate quick and easy intelligibility- on VHF or UHF this is not necessary).  

"10" codes should not be used, and avoid using CB "handles" in place of your name! Many hams can trace their radio roots to CB, but if you are a current or former CB’er, please leave your CB lingo behind. Ham radio is a whole different country from CB. Using your CB ways on the repeater is the fastest way to be labeled a LID (a bad operator).  

Similarly, phonetics should be reserved for those instances when they are required or where ambiguity should be avoided (minimal signal / emergency traffic for example).

 

Interjecting a Comment:

If listening to a conversation and you want to make a “comment” you should come into the conversation between transmissions by first identifying with your call sign and then state your intention. Example: “ with a comment”. If you are not able to join in the conversation due to time or other constraints, make your comment when the participants turn it over to you, sign out, and turn the repeater back to the individual who turned it over to you or to the next person in the rotation, depending upon circumstance. Remember to thank the participants for letting you in, and remember to clear with your callsign.  

Do not sit on the sidelines and just interject your comments in every conversation on the repeater. This is considered rude- the amateur radio equivalent of a “lounge-lizard”. Would you walk around the room at the club meeting and just throw a comment into every conversation as you passed by? If you want to join in a conversation, then do so using the proper protocol! Your pertinent thoughts likely will be welcomed.

 

Extraneous Tones and Identifiers:

Except when required for control or identification purposes, extraneous audible content should NOT be transmitted before, during or at the completion of a transmission. This includes DTMF tones, your background TV or music on the car stereo.

 

Simplex vs. Repeater:

If you are close enough to the other station(s) to hear them directly AND it is only the two or a small group of you communicating, move to a simplex frequency. It is not only courteous… THE ARRL RECOMMENDS IT.  

Transmitting on the repeater OUTPUT frequency, while the repeater is operating is prohibited; it’s considered to be interference. A method for quickly checking if you’re in simplex range is to listen to the input frequency of the repeater (146.340 for the Mt. Tom 146.940, 146.070 for the Provin Mountain 146.670, 147.600 for the Soapstone 147.000, 222.220 for the Soapstone 223.820, and 448.200 for the Mt Tom 443.200). Program these into an adjacent memory slot to your respective repeater memory if you don’t have a “REV” toggle.  

Remember, 146.52 is a simplex CALLING frequency and should be kept clear. It should not be used for conversation. Program into your radio memory a few simplex frequencies such as 146.55, 146.58 etc. and pay attention to the two meter band plan for simplex operation.

 

Internet Options > Advanced Tab and scroll down to see if you have the Java (Sun) section (it should be the section after HTTP1.1 Settings). If you do not see Java (Sun), click on the following link for Sun Java J2SE v 1.3.1_12 JRE download for Windows (Windows US English).

Why doesn’t my progress bar show complete?

Student progress reports do not reflect student transcripts. IS courses will show as incomplete because test questions and online answer sheet links are not elements of the course and can’t be tracked by the Virtual Campus.

I am using XP Service Pack 2 – how do I access courses?

First, disable the built-in pop-up blocker by clicking Tools > Pop-up blocker > Turn Off Pop-up Blocker. Next, change your Sun Java version to 1.3.1. See above instructions.

Last words…

a) Only your last test effort counts, and only Pass or Fail matters. If you fail the test 100 times, the successful 101st time is the test score that counts. This is for all Virtual Campus courses.

b) If you continue to have problems after reading this document and the FAQ’s please contact us. Our contact information is as follows:

• netcwebmaster@

• trainwebmaster@

• NETC Help Desk 301-447-7211 Monday –Friday 8:00 a.m. to 5:00 p.m. Eastern Standard Time

c) Q course certificates take time to process. If you have questions about a Q course certificate please call 301-447-1035 Monday-Friday, 8:00 a.m. to 5:00 p.m. Eastern Time.

d) Please review the FAQ’s found at under Online Training (NETC Virtual Campus).

Appendix V: ITU Phonetic Alphabet

ITU Phonetic Alphabet:

Word list adopted by the International Telecommunications Union

A--Alfa

B--Bravo

C--Charlie

D--Delta

E--Echo

F--Foxtrot

G--Golf

H--Hotel

I--India

J--Juliet

K--Kilo

L--Lima

M--Mike

N--November

O--Oscar

P--Papa

Q--Quebec

R--Romeo

S--Sierra

T--Tango

U--Uniform

V--Victor

W--Whiskey

X--X-ray

Y--Yankee

Z--Zulu

Appendix VI: Weekly and Emergency Net Information:

We hold a weekly ARES Region 3 Emergency Net on Monday evenings at 8:00 PM. Our weekly net is held on the KB1AEV linked repeater system.

|KB1AEV Net |  |  |  |  |

|Local Phone |Nutmeg VHF Traffic Net |9:30 PM |Every night |146.88 – no PL |

|Net (Bristol) | | | | |

|Statewide Section |CT Phone Net |6 PM |Mon-Sat |3.973 |

|Phone Net | |10 AM |Sun |1.865 |

|Packet |Incoming CT traffic held at |24 hrs |Every day |145.09 |

| |W1AD-4 in Shelton | | | |

|Packet |Outbound NTS traffic |24 hrs |Every day |145.09 |

| |W1EDH in Glastonbury | | | |

Contact the Section NTS Traffic Manager, Larry Buck, K1HEJ to volunteer as a Net Control operator or backup.

In an Emergency the Section Manager, SEC, or DEC’s may activate these nets at other times/days. If no NTS traffic is being moved the Nets will close and reopen – usually on the hour or every two hours for the duration.

These nets are designed so our NTS operators work from their homes. They take messages from field personnel and hold them for the destination station or relay them via other nets or packet.

Emergency Operations Centers – EOC’s – should monitor these nets when opened:

• The State’s Administrative net

• The Region Administrative net

• Local shelter frequencies

• The ARES Tactical net

• The ARES Resources net

• The NTS local net at the scheduled time

• The NTS state net at the scheduled time

• Packet for bulletins and traffic held for the EOC

Smaller or less-equipped EOC’s should monitor at least the first three.

The following pages in this appendix will have general NTS operating aids as well as a blank copy of an NTS form. We advise that you either purchase the pads from the ARRL or print plenty of copies of the blank form for your plan.

Some amateurs keep a binder and logbook together just for passing traffic.

Revision: 2.25.07

Source: ARRL

|FSD-218 |Relief Emergency · Routine Messages |

| |Recommended Precedences |

Every formal radiogram message originated and handled should contain the following component parts in the order given

I. Preamble

a. Number (begin with 1 each month or year)

b. Precedence (R, W, P or EMERGENCY)

c. Handling Instructions (optional, see text)

d. Station of Origin (first amateur handler)

e. Check (number of words/groups in text only)

f. Place of Origin (not necessarily location of station of origin.)

g. Time Filed (optional with originating station)

h. Date (must agree with date of time filed)

II. Address

(as complete as possible, include zip code and telephone number)

III. Text

(limit to 25 words or less, if possible)

IV. Signature

CW: The prosign [pic] separates the parts of the address. [pic] separates the address from the text and the text from the signature. [pic] marks end of message; this is followed by B if there is another message to follow, by N if this is the only or last message. It is customary to copy the preamble, parts of the address, text and signature on separate lines.

RTTY: Same as CW procedure above, except (1) use extra space between parts of address, instead of [pic]; (2) omit cw procedure sign [pic] to separate text from address and signature, using line spaces instead; (3) add a CFM line under the signature, consisting of all names, numerals and unusual works in the message in the order transmitted.

PACKET/AMTOR BBS: Same format as shown in the cw message example above, except that the [pic] and [pic] prosigns may be omitted. Most amtor and packet BBS software in use today allows formal message traffic to be sent with the “ST” command. Always avoid the use of spectrum-wasting multiple line feeds and indentations.

PHONE: Use prowords instead of prosigns, but it is not necessary to name each part of the message as you send it. For example, the above message would be sent on phone as follows: “Number one routine HX Golf W1AW eight Newington Connecticut one eight three zero zulu july one Donald Smith Figures one six four East Sixth Avenue North River City Missouri zero zero seven eight nine Telephone seven three three four nine six eight Break Happy birthday X-ray see you soon X-ray love Break Diana End of Message Over. “End of Message” is followed by “More” if there is another message to follow, “No More” if it is the only or last message. Speak clearly using VOX (or pause frequently on push-to-talk) so that the receiving station can get fills. Spell phonetically all difficult or unusual words--do not spell out common words. Do not use cw abbreviations or Q-signals in phone traffic handling.

Precedences

The precedence will follow the message number. For example, on cw 207R or 207 EMERGENCY. On phone, “Two Zero Seven, Routine (or Emergency).”

EMERGENCY--Any message having life and death urgency to any person or group of persons, which is transmitted by Amateur Radio in the absence of regular commercial facilities. This includes official messages of welfare agencies during emergencies requesting supplies, materials or instructions vital to relief of stricken populance in emergency areas. During normal times, it will be very rare. On cw, RTTY and other digital modes this designation will always be spelled out. When in doubt, do not use it.

PRIORITY--Important messags having a specific time limit. Official messages not covered in the Emergency category. Press dispatches and other emergency-related traffic not of the utmost urgency. Notifications of death or injury in a disaster area, personal or official. Use the abbreviation P on cw.

WELFARE--A message that is either a) an inquiry as to the health and welfare of an individual in the disaster area b) an advisory or reply from the disaster area that indicates all is well should carry this precedence, which is abbreviated W on cw. These messages are handled after Emergency and Priority traffic but before Routine.

ROUTINE--Most traffic normal times will bear this designation. In disaster situations, traffic labeled Routine (R on cw) should be handled last, or not at all when circuits are busy with Emergency, Priority or Welfare traffic.

Handling Instructions (Optional)

HXA--(Followed by number) Collect landline delivery authorized by addressee within....miles. (If no number, authorization is unlimited.)

HXB--(Followed by number) Cancel message if not delivered within....hours of filing time; service originating station.

HXC--Report date and time of delivery (TOD) to originating station.

HXD--Report to originating station the identity of station from which received, plus date and time. Report identity of station to which relayed, plus date and time, or if delivered report date, time and method of delivery.

HXE--Delivering station get reply from addresses, originate message back.

HXF--(Followed by number) Hold delivery until....(date).

HXG--Delivery by mail or landline toll call not required. If toll or other expense involved, cancel message and service originating station.

For further information on traffic handling, consult the Public Service Communications Manual or the ARRL Operating Manual, both published by ARRL.

ARRL QN Signals For CW Net Use

QNA* Answer in prearranged order.

QNB* Act as relay Between _____ and _____

QNC All net stations Copy. I have a message for all net stations.

QND* Net is Directed (controlled by net control station).

QNE* Entire net stand by.

QNF Net is Free (not controlled).

QNG Take over as net control station.

QNH Your net frequency is High.

QNI Net stations report In.*.

I am reporting into the net. (Follow with a list or traffic or QRU).

QNJ Can you copy me?

Can you copy _____?

QNK* Transmit message for _____ to _____

QNL Your net frequency is Low.

QNM* You are QRMing the net. Stand by.

QNN Net control station is _____

What station has net control?

QNO Station is leaving the net.

QNP Unable to copy you. Unable to copy _____

QNQ* Move frequency to _____ and wait for _____ to finish handling traffic. Then send him traffic for _____

QNR Answer _____ and Receive traffic.

QNS* Following Stations are in the net. *(Follow with list.)

Request list of stations in the net.

QNT I request permission to leave the net for _____ minutes.

QNU* The net has traffic for you. Stand by.

QNV* Establish contact with _____ on this frequency. If successful, move to _____ and send him traffic for _____

QNW How do I route messages for _____?

QNX You are excused from the net.* Request to be excused from the net.

QNY* Shift to another frequency (or to _____ kHz) to clear traffic with _____

QNZ Zero beat your signal with mine.

* For use only by the Net Control Station.

Notes on Use of QN Signals

The QN signals listed above are special ARRL signals for use in amateur cw nets only. They are not for use in casual amateur conversation. Other meanings that may be used in other services do not apply. Do not use QN signals on phone nets. Say it with words. QN signals need not be followed by a question mark, even though the meaning may be interrogatory.

International Q Signals

A Q signal followed by a ? asks a question. A Q signal without the ? answers the question affirmatively, unless otherwise indicated.

QRA What is the name of your station?

QRG What's my exact frequency?

QRH Does my frequency vary?

QRI How is my tone? (1-3)

QRK What is my signal intelligibility? (1-5)

QRL Are you busy?

QRM Is my transmission being interfered with?

QRN Are you troubled by static?

QRO Shall I increase transmitter power?

QRP Shall I decrease transmitter power?

QRQ Shall I send faster?

QRS Shall I send slower?

QRT Shall I stop sending?

QRU Have you anything for me? (Answer in negative)

QRV Are you ready?

QRW Shall I tell _____ you're calling him?

QRX When will you call again?

QRZ Who is calling me?

QSA What is my signal strength? (1-5)

QSB Are my signals fading?

QSD Is my keying defective?

QSG Shall I send _____ messages at a time?

QSK Can you work breakin?

QSL Can you acknowledge receipt?

QSM Shall I repeat the last message sent?

QSO Can you communicate with _____ direct?

QSP Will you relay to _____?

QSV Shall I send a series of V's?

QSW Will you transmit on _____?

QSX Will you listen for _____ on _____?

QSY Shall I change frequency?

QSZ Shall I send each word/group more than once? (Answer, send twice or _____)

QTA Shall I cancel number _____?

QTB Do you agree with my word count? (Answer negative)

QTC How many messages have you to send?

QTH What is your location?

QTR What isyour time?

QTV Shall I stand guard for you _____?

QTX Will you keep your station open for further communication with me?

QUA Have you news of _____?

Abbreviations, Prosigns, Prowords

CW PHONE (meaning or purpose)

[pic] (Separation between parts of address or signature.).

AA All after (use to get fills).

AB An before (used to get fills).

ADEE Addressee (name of person to whom message addressed).

ADR Address (second part of message).

AR End of message (end of record copy).

ARL (Used with "check," indicates use of ARRL numbered message in text).

[pic] Stand by; wait.

B More (another message to follow).

BK Break; break me; break-in (interrupt transmission on cw. Quick check on phone).

[pic] Separation (break) between address and text; between text and signature.

C Correct; yes.

CFM Confirm. (Check me on this).

CK Check.

DE From; this is (preceding identification).

[pic] (Error in sending. Transmission continues with last word correctly sent.)

HX (Handling instructions. Optional part of preamble.) Initial(s). Single letter(s) to follow.

[pic] Repeat; I say again. (Difficult or unusual words or groups.)

K Go ahead; over; reply expected. (Invitation to transmit .)

N Negative, incorrect; no more. (No more messages to follow.)

NR Number. (Message follows.)

PBL Preamble (first part of message)

N/A Read back. (Repeat as received.)

R Roger; point. (Received; decimal point.)

SIG Signed; signature (last part of message.)

[pic] Out; clear (end of communications, no reply expected.)

TU Thank you.

WA Word after (used to get fills.)

WB Word before (used to get fills.)

N/A Speak slower.

N/A Speak faster.

|[pic] |THE AMERICAN RADIO RELAY LEAGUE |[pic] |

| |RADIOGRAM | |

| |VIA AMATEUR RADIO | |

|NUMBER |PRECEDENCE |HX |STATION OF ORIGIN |CHECK |PLACE OF ORIGIN |TIME FILED |DATE |

| | | | | | | | |

|TO: | |THIS RADIO MESSAGE WAS RECEIVED AT: |

| | |AMATEUR STATION: | |

| | |PHONE: | |

| | |NAME: | |

| | |STREET ADDRESS: | |

|TELEPHONE NUMBER: | | |CITY AND STATE: | |

| | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

|Rec’d |From |Date |Time |Sent |To |Date |Time |

| | | | | | | | |

| | | | | | | | |

| | | | | | | | |

|[pic] |THE AMERICAN RADIO RELAY LEAGUE |[pic] |

| |RADIOGRAM | |

| |VIA AMATEUR RADIO | |

|NUMBER |PRECEDENCE |HX |STATION OF ORIGIN |CHECK |PLACE OF ORIGIN |TIME FILED |DATE |

| | | | | | | | |

|TO: | |THIS RADIO MESSAGE WAS RECEIVED AT: |

| | |AMATEUR STATION: | |

| | |PHONE: | |

| | |NAME: | |

| | |STREET ADDRESS: | |

|TELEPHONE NUMBER: | | |CITY AND STATE: | |

| | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

| | | | | | | | | | |

|Rec’d |From |Date |Time |Sent |To |Date |Time |

| | | | | | | | |

| | | | | | | | |

| | | | | | | | |

|ICS 213 (ARES VERSION) |

|NUMBER |PRECEDENCE (CIRCLE ONE) |FROM STATION |CHECK |PLACE OF ORIGIN |TIME FILED |DATE FILED |

| | | | | | |mm/dd/yy |

| |EMERGENCY Priority H&W Routine | | | |: |/ / |

|HANDLING INSTRUCTIONS |HXB: | |(Followed by number.) Cancel message if not delivered within specified hours of filing time; reply to |

|(HX): | | |originating station if not delivered. |

|(choose one if | | | |

|required) | | | |

| |HXC | |Report date and time of delivery of the message back to the originating station. |

| |HXE | |Delivering station get reply from addressee, originate message back. |

| |

|TO: | |POSITION: | |

|FROM: | |POSITION: | |

|SUBJECT: | |

| |

|MESSAGE BODY: |

| | | | |5 |

| | | | |10 |

| | | | |15 |

| | | | |20 |

| | | | |25 |

| | | | |30 |

| | | | |35 |

| | | | |40 |

| | | | |45 |

| |

|RECEIVED FROM: | |INITIALS: | |POSITION: | |

| |

|RECEIVED BY: |(call sign) |RECEIVED TIME: |: |RECEIVED DATE: |/ / |

| | | | |mm/dd/yy | |

| |

|REPLY: |

| |FROM STATION |CHECK |PLACE OF ORIGIN |TIME FILED |DATE FILED |

| | | | | |mm/dd/yy |

| | | | |: |/ / |

| |

| | | | |5 |

| | | | |10 |

| | | | |15 |

| | | | |20 |

| | | | |25 |

| | | | |30 |

| |

|RECEIVED FROM: | |INITIALS: | |POSITION: | |

|ICS 213 Compliant Amateur Radio Message Form, CT Amateur Radio Emergency Service |Version Date: 5.08.09 |

Appendix X: Region 3 Maps and Geography Information

[pic]

Revision: 2.25.07

[pic]

Region 3 is separated by the Connecticut River. Because of this, the region has 2 primary teams, logically called the East and West Team, based on their geographical location next to the Connecticut River.

Appendix XI: Region 3 Leadership and Contact Information

|Region 3 Leadership by Town and Team |

| | | |

|E. Jonathan Hardy, KB1KIX |

|DEC Region 3 ARES |

|Kb1kix@ |

| | | |

|West Team | |East Team |

|Richard Hodge, KB1ONM | |George Lillenstein, AB1GL |

|ADEC, Region 3 West Team | |ADEC, Region 3 East Team |

|Kb1onm@ | |Ab1gl@ |

| | | |

|Region 3 North West Team | |Region 3 North East Team |

|Skip Colton, W1FTE | |Position to be assigned |

|Region 3 North West EC, Granby EC | | |

| | |Enfield |

|Granby * | |Somers |

|Suffield * | |Stafford |

|East Granby | |East Windsor |

|Windsor Locks | |Ellington |

|Windsor | |Tolland |

|Canton | |South Windsor |

|Simsbury | |Vernon |

|Bloomfield * | |East Hartford |

| | |Manchester |

|Region 3 West Central Team | |Bolton |

|Vinny Alianiello, W1VJA | | |

|Region 3 West Central Acting EC | |Region 3 South East Team |

|w1vja@ | |Don Gouin, K1CMM |

| | |Region 3 South East EC, Portland EC |

|Avon | |valueelectronics@ |

|West Hartford | | |

|Hartford | |Andover |

|Burlington | |Glastonbury |

|Farmington | |Hebron |

|Bristol | |Marlborough |

|Plainville | |Portland * |

| | |East Hampton |

|Region 3 South West Team | |East Haddam |

|Quentin Hinton III, KB1EWM | | |

|Region 3 Southwest Team Acting EC | | |

|New Britain EC | | |

|Kb1ewm@ | | |

| | | |

|New Britain | | |

|Newington | | |

|Wethersfield | | |

|Rocky Hill | | |

|Southington | | |

|Berlin | | |

|Cromwell * | | |

|Middletown | | |

| | | |

| | | |

|* = Towns with local EC | | |

| | | |

| | | |

| | | |

| | | |

| | |Revision 8.10.09 |

Appendix XII: CT SkyWarn Weekly and Emergency Net Inforamtion

|Skywarn Net |Primary/Normal |Secondary/Backup |Simplex |

|Northern CT |146.790 MHz |147.000 MHz |146.535 MHz |

|Hartford/Tolland County |(-600 kHz)(82.5) |(+600 kHz)(127.3) | |

|Thursday 9:00 PM |W1HDN Vernon |W1TOM Sommers | |

|Litchfield County |145.370 MHz | |146.535 MHz |

|Thursday 8:00 PM |(-600 kHz)(77.0) |146.850 | |

|(See Statewide |N1FNE Torrington |(-600 KHZ)(141.3) | |

|Frequencies) |KB1AEV Linked Repeater System |W1HDN Torrington | |

| | |PVRA Linked Repeater System | |

|New Haven & |147.505 MHZ |145.290 |146.535 MHz |

|Middlesex County |(Split 1 MHZ down) |(-600 KHZ)(110.9) | |

|Thursday 7:30 PM |(77.0) K 1 SOX W.Haven |W1BCG Killingworth | |

| |BU 444.500+ MHZ (77.0) |Linked to 147.505 for Middlesex County | |

| |K1SOX Woodbridge | | |

|Fairfield County | | |146.535 MHz |

|1st Monday of each month following |146.775 MHz | | |

|GNARC-ARES Net |(-600 kHz)(100.0) | | |

| |W1NLK Norwalk | | |

|New London County |147.060 MHz |146.970 MHz |146.535 MHZ |

|Wednesday 8:00 PM |(+600 kHz)(156.7) |(–600 kHz)(156.7) | |

| |W1DX Salem |W1NLC Waterford | |

|Windham County |147.225 MHz | |146.535 MHz |

|Wednesday 8:00 PM |(+600 KHZ)(156.7) | | |

| |K1MUJ E. Killingly | | |

|Statewide Frequencies |145.370,147.270 |Can also be linked Part Time as Needed to |3.965 MHz HF |

| |147.285, 147.330, |the Meriden Net and the NA1RA Net | |

| |147.345, 442.600, 444.100, 444.550, 444.650, | | |

| |447.225 | | |

| |KB1AEV Linked Repeater System of CT. | | |

|NOAA All Hazards Weather Radio |

|Call Sign |Site Name |Site Location |Frequency |Power |

|WXJ41 |Hartford |Soapstone Mtn. |162.475 |300 |

|KHB47 |New London |Pie Hill |162.550 |500 |

|WWH33 |Cornwall |Mohawk Mtn. |162.500 |500 |

|WXJ42 |Meriden |West Peak |162.400 |500 |

| | | | | |

|Nationally, there are seven frequencies available for NOAA All Hazards Weather Information. |

| |

|If these are programmed in your radios/scanners, they will work across the nation. |

|162.400 |162.425 |162.450 |162.475 |162.500 |162.525 |162.550 |

Added to handbook 6.23.08

About the “copyright”.

I feel that the work embodied in this manual should remain freely available to anyone that can use it. I know I looked high and low at other sources, but being able to use their work wasn’t possible as long as they had a “copyright” or “all rights reserved”.

To that end, I have decided to release this manual not under a copyright, but a kind of “copyleft”.

In a nutshell, as long as you don’t profit from the work, feel free to use the original content enclosed in this handbook. Some material here I did not create (ARRL and such). Where that is the case, they (content producers) do own the copyright to their respective works, and you must ask them for permission.

[pic]2007 – E. Jonathan Hardy

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