Fulfillingliveslsl.london



Guidance – Facilitating a debriefing session with your team following a death during COVID-19Following any serious incident including a death of a person we support; we recommend holding a facilitated debriefing session with the team where possible between 2-5 days following the event. If your organisation has an employee assistance programme, they may be able to offer support in several ways, including team debrief sessions or critical incident team counselling sessions. Team debriefing can be a natural part of serious incident review procedures in organisations. In addition to this we have explored a toolkit with regards to supporting a debriefing during a period of grieving. Managers and teams should consider the best option for them depending on the circumstances. Managers should also discuss with HR who can help them consider what may be appropriate for the team in the relevant situation. The following provides guidance if you were to facilitate a debrief without external support.Both styles of debriefing need consideration on the following:Environment Accessible to refreshments Comfortable in space and seatingAccommodate all those participating Quiet space - free from disturbance including phone emails and other people we support During COVID-19 this will need to include social distancing or may have to be virtual with technologyAttendance Team members that may have been part of the incident and those that have a strong relationship with the person should be invited support Please remember all team members including those working nights Enough time should be provided for team members to be able to fully understand the purpose of the debriefing session, some team members want to prepare to allow themselves to be fully present. It maybe that several sessions of a smaller group take place to accommodate the different shift patterns.Facilitators Consider who is best to do this – as a manager who was involved in the event, it may be better for your line manager to facilitate the session. Facilitate a non-judgemental space, enable everyone to have a voice and be heard and actively listen to what is being said. Be confident to sit with silence to allow someone to gather their thoughts Facilitate the creation of a space for everyone to be present Actively listening to what is being said There is no right or wrong way to grieve, balance of sharing experiences and some advice is important Modelling respect and active listening The debriefing is not a counselling session, rather your role is to facilitate the team coming together Purpose Debriefing sessions focus on the emotional response of support staff, often in the wider context of the relationship with the person we support and not simply the event itself. The session provides an opportunity to reflect on the event leading to, during as well as discuss the effects of grief that they team members are experiencing.Tool kit to facilitate the bereavement sessionWelcome and check in Provide an understanding of the session, how long and the purpose inviting anyone to ask any questions or concerns Ask team members to share how they were involved in the with the person who has diedResponses may reveal who was present at the time of death or if this is someone first experience of a death in the workplace.ReflectionsOpen the discussion to review the circumstances at the time of deathSome of this information may inform the learning review from the event and fill in parts of the journey for the team. Case ReviewAn opportunity to express how team members are feeling both personally and professionally to the death. There will be a mixed response and it is important to accept the different responses and reactions that are experienced by team members. Open-ended questions will enable group participation. For example:“What was it like taking care/ supporting the person we support?”This can elicit responses about the experience of providing care and support and the coping with emotional and spiritual grief. Inquiring about the most distressing and the most satisfying aspects of the event enables participants to review both positive and negative experiences in caring and supporting the person we support.Grieving processIt is important to create a space that allows team members to discuss physical, emotional, behavioural and spiritual responses to express their grieving process. Different response to grieving takes place and can be scary for those experiencing them, this provides an opportunity to normalise them. What have you experienced since the death?Emotion processOften the most emotional part of the process as those who have cared and supported the person who has died reflects on their memories What will you remember most about the person we support? Strategies for coping with grieving Following the sharing of memories, the focus will become more of a practical level and inquiries with regards to strategies to support the team members/ team to grieve and support others in that process. Sharing across the team how to support one another and opportunity for those with more experience to share their experience. For example:“How are you taking care of yourself so you can continue to care and support the other people we support/colleagues?”Review grief coping strategies and share the available resources Lessons learned An opportunity to capture the learning from supporting the person, the thoughts and learning on the death during COVID-19 through to working together as a team and supporting one anotherFor example “What lessons did we learn from caring for the person we support?”Conclusion Facilitator acknowledges the care and support of the team, reflects on some of the shared memories and reviews the support that is available to the team members, person we support and their families and how to access this support. You may find that team members need additional support. You may suggest referrals or access to other sources of support.Cruse Bereavement Care Freephone National Helpline (0808 808 1677) or you can email them on helpline@.uk. Free helpline is open Monday-Friday 9.30-5pm (excluding bank holidays), with extended hours on Tuesday, Wednesday and Thursday evenings, when they are open until 8pmCapturing the learningAny debriefing session following an event is an opportunity to learn. Where appropriate and reflections should be captured in the learning log available in your service folders.Facilitator support As a manager facilitating a debriefing session with a team that is grieving, it is important for you too to get the support you need. Its important you check in with your line manager following the debriefing or use your supervision to reflect on the session. ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download