FedEx Office Print Online Corporate

FedEx Office? Print Online Corporate

Quick Reference Guide ? DocStore? Catalog

Log in to FedEx Office Print Online Corporate

1. Open your browser and navigate to:

2. Input User ID and Password and click Log in.

3. Click the From DocStore? Catalog button in the Order Documents menu to start your order.

TIP: Utilize the Search field to locate documents by name or keyword. Access Advanced Search for additional options.

4. Select documents you would like to order and click Add to Cart. TIP: Double-click a document to access a preview and additional document information.

5. My Cart will display momentarily at the top right of your screen as you add documents. You may continue to add documents or Continue to Checkout.

Select Documents From DocStore Catalog

1. Select a folder to view documents.

TIP: Once you've added a document to My Cart, you must Edit Cart or Continue to Checkout to remove the document from your order or change its quantity.

My Cart

1. Adjust document quantities as needed (defaults to `1').

TIP: Click the ( ) icons in the folder list to expand and collapse folders as you browse the catalog. 2. When a folder is selected, documents within the folder are displayed on the right side of the catalog portal. 3. Use the Zoom slider to change the size of document thumbnails, or switch to List View using the buttons at right.

2. You may continue shopping or Check Out.

? 2013 FedEx

For assistance, contact FedEx Office at 1.800.GoFedEx 1.800.463.3339 or email fedexoffice.customerrelations@

Shipping and Production Details

1. Choose a FedEx Office production center from the Preferred Centers list, or click Search to access options for locating a center.

Contact and Recipient Information

1. Complete the Contact Info and Recipient forms.

2. Provide an address to see delivery options. If your order will be shipped, you may enter a FedEx Ship Account number (if enabled for your account).

3. Choose the date you would like to receive your order to see delivery options. Delivery options are calculated based on your project(s) and selected center. If you are unable to select your preferred method of delivery, you may select another center or change your order due date to see additional options.

4. Select your delivery option and click Continue.

2. If Recipient address is a home address, remove the mark in the This is a business address checkbox.

3. If Contact and Recipient info are the same, you may click Same as Contact to populate the Recipient info.

4. Click the Add button to enter any special Delivery Instructions.

5. Click Continue.

Payment and Order Submission

1. Select a Payment Method from the drop-down list and complete the fields below.

5. Select the time you would like to receive your order and click Continue.

2. Click Submit Order to complete your order. If your company has applied spending limits to your FedEx Office Print Online Corporate order site, you will receive a warning message if you exceed the limits. Adjust documents and quantities in your order so it does not exceed the limit, or click Continue to request approval.

3. You will receive an on-screen confirmation as well as an email confirmation. This confirmation is your receipt and will contain order details as well as a tracking number to allow you to track your order status.

TIP: You may track your order by clicking the Track Orders link from the Home screen or by going to tracking.

? 2013 FedEx

For assistance, contact FedEx Office at 1.800.GoFedEx 1.800.463.3339 or email fedexoffice.customerrelations@ 2

FedEx Office? Print Online Corporate

Quick Reference Guide: Ordering Customizable Documents

Select Documents From DocStore? Catalog

1. Select documents from DocStore Catalog and click Add to Cart. Customizable documents have a "wrench" icon next to them.

2. My Cart will display momentarily at the top right of your screen as you add documents. You may continue to add documents or click Continue to Checkout.

3. Image Fields may allow you to upload an image, select from a preset Image Library or both.

TIP: When uploading an image, JPG or PNG format is preferred, with a minimum resolution of 200dpi at 100%.

4. Complete all required fields and click Update Preview to preview your updated customized document at right.

TIP: If you have more than one document to customize, proceed to My Cart to customize them all.

My Cart

1. Adjust document quantities as needed (defaults to ,,1).

2. You must click Customize for all eligible documents before continuing to Check Out.

Customizing Your Document

1. Customizable fields are displayed at left, and a preview of the document appears at right.

5. After previewing, you may make additional revisions to the customizable fields, if necessary. If the customized document meets your expectations, click Continue to return to My Cart.

6. Click Check Out and proceed to order submission.

Use a Data Source to Print Multiple Versions

1. You can create multiple versions of a customizable document by uploading a data source. Note: This feature is not available if the document contains customizable images. There is a limit of 10 variations.

2. Click the Use a Data Source tab and click Select Your Data Source to upload a spreadsheet in CSV format.

3. Use the dropdown menus to match the column headers (row 1) in your data source to the available document form fields and click Continue.

4. Click Continue again to preview your customized variations.

5. Click Back to make changes or Continue to proceed to checkout.

2. Text Fields may allow text entry, selection from a dropdown menu of predefined options or both. Hover over the field for instructions.

? 2012 FedEx

For assistance, contact FedEx Office at 1.800.GoFedEx 1.800.463.3339 or email fedexoffice.customerrelations@.

FedEx Office? Print Online Corporate

Quick Reference Guide ? Upload and Print

Log in to FedEx Office Print Online Corporate

1. Open your browser and navigate to:

2. Input User ID and Password and click Log in.

3. Select an option from the Order Documents menu to begin your order.

single document, you may override the default document name, if desired. 5. Once all files have been uploaded/selected, click Set Print Options to begin configuring your document(s).

Configure Document Print/Finishing Options

1. Configure your document by selecting print and finishing options from the menus at right. Document Preview and Estimated Price will dynamically update to reflect your selections. TIP: Click on Estimated Price to reveal detailed document pricing.

Upload Files and Create Documents

1. Click Upload to navigate to the file(s) for your document. 2. Select file(s) for uploading. Maximum file size is 100MB

each. You may combine files to create single document, or upload files separately to create multiple documents.

3. If your document has a custom page size, you may convert it to a standard size or use the file as-is. To use the file as-is, enter instructions into the Keep this size field about how you would like the document produced.

2. Review your document preview by clicking and dragging pages, or by using the controls within the preview window. This is your online proof of the finished document.

3. If the options you need are not available, use the Special Instructions field to describe how you would like the document produced. NOTE: Full preview and pricing may not be available online for documents with special instructions. A FedEx Office team member will contact you within 30 minutes of order submission to discuss your order.

4. Click Add to Cart once you have finished setting up your document.

View and Reorder From Past Orders

1. Documents are available to reorder for a period of six months from last date of order. To reorder a document, use the From Past Orders button, or add a previously ordered document to your order from the My Cart page by clicking the Shop My Past Orders button.

2. Switch to the Reorder tab to view eligible documents. Mark the checkbox beside all documents you would like to reorder.

NOTE: Full preview and pricing may not be displayed for nonstandard page sizes. A FedEx Office team member will contact you within 30 minutes of order submission to discuss your order.

4. You may choose to add files to your document by adding them from My Computer or from My Online Documents (if available for your account). If combining multiple files into a

3. Click the Reorder button at the bottom of the screen to place the selected items in My Cart.

? 2013 FedEx

For assistance, contact FedEx Office at 1.800.GoFedEx 1.800.463.3339 or email fedexoffice.customerrelations@

My Cart Options

1. Adjust document quantities as needed (defaults to 1).

5. Select the time you would like to receive your order and click Continue.

2. You may continue shopping or Check Out.

Shipping and Production Details

1. Choose a FedEx Office production center from the Preferred Centers list, or click Search to access options for locating a center.

Contact and Recipient Information

1. Complete the Contact Info and Recipient form.

2. Provide an address to see delivery options. If your order will be shipped, you may enter a FedEx Ship Account number (if enabled for your account).

2. If Recipient address is a home address, remove the mark in the This is a business address checkbox.

3. Click the Add button to enter any special Delivery Instructions and click Continue.

Payment and Order Submission

1. Select a Payment Method from the drop-down list and complete the fields below.

3. Choose the date you would like to receive your order to see delivery options. Delivery options are calculated based on your project(s) and selected center. If you are unable to select your preferred method of delivery, you may select another center or change your order due date to see additional options.

4. Select your delivery option and click Continue.

2. Click Submit Order to complete your order. If your company has applied spending limits to your FedEx Office Print Online Corporate order site, you will receive a warning message if you exceed the limits. Adjust documents and quantities in your order so it does not exceed the limit, or click Continue to request approval.

NOTE: Orders requiring approval are not sent to the producing center until they are approved by your organization's approver.

3. You will receive an on-screen confirmation as well as an email confirmation. This confirmation is your receipt and will contain order details as well as a tracking number to allow you to track your order status.

? 2013 FedEx

TIP: You may track your order by clicking the Track Orders link or by going to tracking.

For assistance, contact FedEx Office at 1.800.GoFedEx 1.800.463.3339 or email fedexoffice.customerrelations@ 2

FedEx Office? Print Online Corporate

Quick Reference Guide ? My Profile

Accessing My Profile

1. You can personalize your FedEx Office? Print Online experience by setting your personal options under My Profile, accessible via the link at the top right of your screen.

2. Personal options are grouped into four menus: Profile Overview, Contact & Password, Preferred Center and Payment Information. Menu options are customized for your program, and not all options are available for all accounts. Please contact your account representative for additional information.

Profile Overview

1. The Profile Overview menu provides access to the other menus' content at a glance.

2. Click the Edit button to reveal the content for each of these menus for editing. TIP: Section headers can be expanded/collapsed by clicking the arrow to the left of the title. Most pages have additional content that is not immediately visible.

Contact & Password

1. You may personalize the Order Contact Information to expedite the order process.

2. Update your login credentials using the User ID and Password menu. NOTE: Your password must be between 8 and 32 characters and must have at least one uppercase letter, one lowercase letter and one number. It must not contain your first name, last name or email address.

3. When accessing FedEx Office Print Online Corporate for the first time, you will be prompted to Update Your Security Questions. You may change these at any time using this menu.

Preferred Center

1. By designating a Preferred Center via My Profile, it will automatically be selected for you each time you order. You will still have the option to override the preferred center when necessary. NOTE: You can also select/save a Preferred Center during the order checkout process.

2. Select from a list of centers designated for your account (if available).

3. Or use the Search tab to locate a center within our production network by ZIP code or street address.

Payment Information

1. You may associate a FedEx Office Commercial Account, National Discount Card or FedEx Shipping Account with your profile using the FedEx Accounts menu (access to these options vary by account). NOTE: You can also save an account number to My Profile during the order checkout process.

2. Enter the required information and click Save. You may also add a credit card to your account by selecting the Credit Cards menu and completing the required information (access to this option varies by account).

? 2011 FedEx

For assistance, contact FedEx Office at 1.800.GoFedEx 1.800.463.3339 or email fedexoffice.customerrelations@

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