(http://www



Please browse the available resources. If you have a question that you find an answer to, please contact us.

• We’ve recently upgraded! Click here for a summary of what’s new with online learning.

• AOL Users, click here for important information about using the online learning system.

What Everyone Should Know:

• Evaluating your Computer System

• Your Email, Username and Password

• Forwarding your Email

• List of Online Courses

• Plugins Needed for Your Course

• Forgot Your Password?

• How to access Library Online Databases from a Home Computer (WAM)

• Blackboard Accessibility Page

Resources for Faculty:

• What are the Benefits of Using Online Components?

• How do I request reusing/recycling an Online course site?

• Using the Control Panel

• Disabling Area Links in your Course

• Adding or Removing Students from Your Course

• Posting Announcements

• Posting Staff Information

• Posting Documents:

- Word | PowerPoint | Other

- Organizing Your Documents

• Online Presentations

• Discussion Board

• Collecting/Archiving Discussion Board Threads

• Collaboration:

- Virtual Classroom | Lightweight Chat

• Assignments

- Adding Assignments

- Retrieving Assignments

- Returning Corrected Assignments

• Posting Links to Other Websites

• Online Assessments:

• Online Gradebook

• Working with Groups Online

Resources for Students:

• Accessing your Online Course

• Navigating your Online Course

• Viewing, Printing and Posting Materials

• Viewing PowerPoint using Office XP

• Saving Posted Materials

• Online Presentations

• Assignments

- Accessing Assignments

- Submitting Assignments

- Reviewing Graded Assignments

• Participating in Threaded Discussion

• Collecting/Archiving Discussion Board Threads

• Collaboration:

- Virtual Classroom | Lightweight Chat

• Tips for Taking Online Assessments

Contacting Online Learning

Vision Statement

Engage, challenge and nurture faculty in appropriate uses of existing and emerging

instructional technologies so that they can engage, challenge and nurture learners

in preparation for leadership in an information society.

While we strive to make this web site as helpful as possible, there are occasions when what you need can only be found out by contacting us directly. You may have reached this page by clicking on a link that requires this. And we're happy to hear from you. Here's how you can contact our office:

Stopping by:

You are welcome to stop by the Online Learning office located on the lower level of the library weekdays 8:30 AM to 4:30 PM.

Calling us:

If you would like to speak to a staff member, please dial 206.281.2212.

Emailing us:

If you would like to email us, please do so at onlinelearning@spu.edu.

What's New with Online Course Components

We upgraded our online learning system August 2003, and there are some significant changes to the following features:

Integration of Username and Password:

The most significant change that accompanied the upgrade is the integration of the Online Learning System username and password with the SPU Email username and password. The good news is that your Online Learning System username and password will now always be the same as your S.P.U., email account. Click here for more information.

Synchronous Discussion Tools:

The Virtual Classroom and Chat Sessions allow for real-time discussion. See this link for more detailed information on how to use these features.

Assignments:

The Assignments feature is a replacement for the sometimes confusing Digital Dropbox. Click here for instructions on how to use this feature.

Questions? Please contact us

Using America Online (AOL)

to Access Online Course Components

There are three known technical limitations with AOL that require special attention. These are important if you are an America Online user. (Instructors: please note Issue No. 2).

Issue No. 1

America Online uses its own web browser to view web pages. Unfortunately, this web browser is incompatible with many features in the Online Learning System. If you use AOL, you must also have the latest version of Microsoft Internet Explorer installed on your computer (available for free; see the system requirements for more details).

To access an online course through AOL, launch AOL, minimize your AOL window (press [pic]in the upper right of your AOL window), open Internet Explorer and access your course.

Issue No. 2

AOL users should note that they may not be able to send email to or receive email from other AOL users if they use the Send Email function of their course site. This glitch only occurs when both the sender and the recipient are AOL email users.

Issue No. 3

If you have problems with AOL timing out on you while you are using Internet Explorer try the following:

1. Sign onto AOL

2. Locate the "keyword" button to the immediate top right, click on it

3. Type in "smile4u" in the search field, click on "GO"(submit)

4. A yellow smiley face should appear; minimize your AOL browser

5. Double click on the Internet Explorer [IE] icon on your desktop (open up IE)

For these reasons, the emails sent from the Online Learning System will only go to your S.P.U. email account, which is free to students and faculty, for online courses. See here for more information.

Evaluating Your Computer System

Below are the standards that need to be met in order to take

fully online courses from S.P.U.

What is the recommended hardware?

What software do I need?

What Plugins do I need?

Why do I need to meet these specs?

What if I'm not sure if my system is adequate?

Recommended Hardware

PC

▪ Pentium II or compatible processor at 233 MHz or faster

▪ 128 MB RAM recommended

▪ True color (24/32 Bit) at 1024 x 768 resolution

▪ Windows 98 SE, Windows NT4.0/sp4 or higher, Windows 2000, or Windows XP

▪ 402MB of available disc space

▪ Sound card

▪ Speakers

▪ 56K modem or faster Internet access

▪ Internet Service Provider with web and email access

Macintosh

▪ PowerPC G3/233 MHz or faster

▪ 128 MB RAM recommended

▪ Millions of colors (24/32 Bit) at 1024 x 768 resolution

▪ Mac OS 9.1 and higher, or OS X 10.1 and higher

▪ 402MB of available disc space

▪ Speakers (Optional if built-in speakers are adequate for listening to audio)

▪ 56K modem or faster Internet access

▪ Internet Service Provider with web and email access

Recommended Software

▪ Free Downloadable software:

- Microsoft Internet Explorer 5 or 5.5

▪ Microsoft Office, available to designated S.P.U. students for a minimal charge. See link for details

▪ Anti-Virus Software

Plugins

Some courses use specific plugins in order to enable course content to be displayed.

▪ View a list of courses that use plugins.

▪ Download free plugins.

Why do I need to meet these specs?

Online courses at S.P.U. utilize progressive technology to enhance course delivery, instruction and learning. Therefore, it is recommended that all participants in an online course have consistent access to both hardware and software capable of supporting learning. By ensuring that your computer system meets the following recommendations, you will be able to focus on the subject matter of the course rather than the technology. Due to the rapid changes in technology, we recommend that, if you are considering upgrading your computer system, you weigh the costs and benefits of purchasing a new system.

What if I'm not sure if my system is adequate?

If you have any questions as to the viability of your current computer configuration for fully online courses, please contact us.

Your Email, Username and Password

Obtaining your personal email account

Email Security

Finding your new account and password

Changing password

WebMail

Outlook 2000/xp

Changing username

Obtaining your personal email account

A personal email account (you@spu.edu) is automatically generated for all registered degree-seeking (matriculated) students, as well as employees. Information about these resources is posted in Banner, in the Computer Resources Menu (MARS). This page provides information to help you access account information and get your email resource up-and-running.

Non-matriculated students

S.P.U. email accounts are not automatically generated for non-degree-seeking students, but you are still eligible for an S.P.U. email account following class registration. To request creation of an S.P.U. account, log in to Banner, click Computer Resources Menu (MARS), then Request a Resource. Choose "Basic Suite of N T Account/Email/Network Storage" from the drop down list, and click Continue. Your S.P.U. email account will be automatically generated and accessible via the Manage Computer Resources menu within 24 hours.

Email is a primary means of communication and the only thing that keeps your email confidential and unique to you is your password. At S.P.U., your email account is managed through the "Accounts" domain, which is a Windows-operating system based network. For this reason, we refer to your "email" account and password as those of the Accounts domain.

All email communication from within the Online Learning System, as well as from the University itself, goes only to your S.P.U. email account. If you do not plan on using your S.P.U. email account, you should forward it to another email address (such as hotmail or yahoo). For instructions on forwarding, click here.

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Security and Confidentiality

Confidentiality is important both for your own privacy as well as for the security of our network and everyone using it. Because of the seriousness of this issue, we ask that as a first-step in becoming acquainted to this new resource you school-up on a few basic issues regarding network security.

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New account and password

Below are instructions on how to find your new Accounts domain username and temporary password. Please, please, please note: this is a TEMPORARY password. After accessing this information it is imperative that you follow the directions below to change the temporary password to something that only you will know!

Follow these steps to obtain your email username and password information:

1. Follow this link to log in to Banner

2. Enter your S.P.U. Student/Staff I D number.

3. Enter your Banner PIN. Typically, your PIN is your birth date in the form M M D D Y Y. If this doesn’t work, try using the last 6 digits of your Student I D. If you’ve tried both of these, please contact sasinfo@spu.edu to reset your PIN. You will receive an email within 24 hours with another temporary PIN. Follow the directions below to change the temporary password to something that only you will know.

4. From Banner's Main menu, click Computer Resources Menu (MARS) to view your computer account and email address information.

5. If you haven’t done so already, click the first link (Computer Resources and Network Access Policies) and take a few moments to become familiar with S.P.U.'s policies and guidelines for acceptable computer and network use.

6. Once you've reviewed the acceptable-use guidelines, click the "Manage Your Computer Resources..." menu to obtain information about your account username and temporary password.

7. The Manage Computer Resources screen provides details on all of your S.P.U. network/ computer accounts. This screen shows you all of the accounts you have on campus. The first highlighted section will be your email/ACCOUNTS information.

The Resource name is your email/ACCOUNTS username (your S.P.U. email address).

Just below the Resource name, there should be a line or two that says what your temporary password is, something like "woy39nal." Remember this password. It will be used to logon to the Online Learning System.

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Change password

If this is the first time through the system, please take a moment right now to reset your email account password. Please click here for instructions on how to reset your password to one that is confidential.

After you have made note of your email address and reset your password you are ready to begin using your shiny-brand-new S.P.U. email account!

WebMail

The easiest way to access email is through "WebMail" using Outlook Web Access. This can be done from any computer that has Internet access and a web browser (e.g., Internet Explorer, Netscape). Click the link provided above to log in to email using web access. (Note, this link is also accessed via the S.P.U. home page:

Outlook 2000/X P

The most feature-filled way to use email is via Outlook 2000/X P. This is the recommended method for S.P.U. faculty and staff, and it requires installation and configuration of the Microsoft Outlook program on your computer. Outlook software is available to most students, faculty and staff free-of-charge and Outlook is part of the standard office configuration for university-owned computers. Please check out our Email Help Page for details on this option.

Change Your Username

As part of the MARS process your new email/username was generated based upon a combination of last and first name. If you have a problem with the resulting username, now is the best time to change it... before you've begun to actively communicate with it! (There are a number of ramifications to changing your S.P.U. email username, particularly if you are an established user.) That being said, Follow these steps to change your email username (also referred to as a resource name):

1) Log into the Banner Information System.

2) From the “Main Menu” click “Computer Resources Menu (MARS)”

3) From the “Computer Resource Menu” click “Change Your Resource Name”

4) Under “Change all resources named:” select your current resource name

5) Under “To the following name:” select “A new name:” and then type in the new name you would like in the text box. **Please note: Resource names must be between two and eight characters long, contain only letters and numbers, and start with a letter.

6) If the name you request is already in use, you will receive an error message.  Continue trying until you find a name that you like and is available.

7) The system will search through existing names to ensure that the one you've chosen is available. If it is, your primary email address and your user name will be changed accordingly. If not, the system will prompt you to make another selection.

Once initiated, the process will take roughly an hour to propagate all of the changes throughout the affected systems.

If you have any questions regarding this procedure, please contact the Computer and Information Systems Help Desk at (206) 281-2982 or via email at help@spu.edu.

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Need To Forward Your Email?

Each degree-seeking S.P.U. student (undergraduate and graduate) is now automatically assigned an S.P.U. email address. We will be using S.P.U. email addresses in our system. If you want to use an email address other than your S.P.U. address, you will need to use the following procedure to forward your S.P.U. email to the other address. It is your responsibility to keep this information up to date. Online Learning email will always use your S.P.U. address.

Procedure for Forwarding Email

1. Go to spu.edu

2. Click Banner Info System.

3. Click on the link Click Here to Enter the Banner Information System.

4. Enter your user identification number (ID) and personal identification number (pin). Click Login.

5. Click on the link Computer Resources Menu.

6. Click on the link Forward Your Email and follow the instructions on the screen.

List of Online Courses

The table below lists all the online courses offered at Seattle Pacific University.

Click on the link to find out more information.

|School of Business |

| | |

|BUS3614 |- Organizational Behavior for Managers |

|BUS4900 |- International Marketing |

| | |

|Center for Professional Development |

| | |

|BUS5017 |- Human Resources Professional Development: Learning System |

|BUS5021 |- Human Performance Improvement |

|BUS5022 |- Evaluating Performance Improvement Interventions |

|BUS5023 |- Analyzing Human Performance Improvement |

|BUS5025 |- Selecting and Designing Performance Improvement |

|BUS5026 |- Transitioning to Human Performance Improvement |

| | |

|School of Education |

| | |

|EDCO6676 |- Students at Risk: Assessment/Intervention |

|EDRD6507 |- Language Development & Literacy |

|EDRD6529 |- Teaching Reading: Strategies of Instruction |

|EDRD6533 |- Teaching Writing: Process to Product |

|EDSP6644 |- Exceptional Students & Inclusion |

|EDTC6431 |- Learning with Technology |

|EDTC6433 |- Teaching with Technology |

|EDTC6434 |- Networking & Telecommunication for Educators |

|EDTC6535 |- Issues & Advances in Educational Technology |

|EDU6085 |- Values and Ethics in Education |

|EDU6120 |- Foundations: Issues/Ideas in American Education |

|EDU6524 |- School Curriculum |

|EDU6525 |- The School: A Multi-cultural Approach |

|EDU6526 |- Models of Teaching |

|EDU6613 |- Educational Measurement & Evaluation |

|EDU6655 |- Advanced Educational Psychology |

|EDU6970 |- Educational Statistics |

|EDU6971 |- Introduction to Graduate Research |

|EDU6972 |- Research & Evaluation |

| | |

|School of Education - Continuing Education |

| | |

|EDAD5048 |- Key Work of School Districts: A System Approach to Improving Student Learning |

|EDAD5071 |- School Board - Superintendent Relations |

|EDCN5325 |- Data Driven Decision Making |

|EDCO5183 |- Strategies for Teaching Abused or Traumatized Students |

|EDLR5043 |- Social, Ethical & Legal Issues in Library Media |

|EDSE5040 |- Working with Special Needs Students in the Regular Classroom |

|EDSE5041 |- Families, Professionals and Exceptional Children |

|EDSE5075 |- Rends in Early Childhood Special Education |

|EDSE5112 |- Inclusion: The Next Step |

|EDSP5787 |- Inclusion: Strategies for Effective Teaching |

|EDU5299 |- Introduction to Linguistics |

|EDU5750 |- Teaching & Evaluation |

|EDU5751 |- Teaching Spoken Language |

|EDU5774 |- History & Methods of Teaching ESL/Bilingual Education |

|EDU5775 |- English Structure |

|EDU5832 |- ESL Materials Selection & Development |

|EDU5964 |- Principles of language Teaching & Learning |

|EDU5635 |- Methods of Teaching Reading & Writing to the ESL Student |

|EDUC5186 |- History & Theory of Bilingual Education |

|EDUC5633 |- Issues Across Cultures |

| | |

|School of Heath Sciences |

| | |

|NUR4970 |- Research |

|NUR4971 |- Nursing Research |

|NUR6961 |- Nurse Educator Internship |

| | |

|Teaching English to Speakers of Other Languages |

| | |

|TESL6581 |- Teaching ESL Writing |

What Plugins are Needed for My Course?

The table below indicates the browser and plugin necessary for each course.

Click on a column heading to go to a page

where the browser and/or plugins can be downloaded:

|School of Business |Internet Explorer |Real Player |Macromedia FlashPlayer |Macromedia Authorware |Adobe Acrobat Reader |

| | | | |Player | |

| | | | | | |

|BUS3614 |X | |X |X |X |

|BUS4900 |X |X | | |X |

| | | | | | |

|Center for Professional Development |Internet Explorer |Real Player |Macromedia FlashPlayer |Macromedia |Adobe Acrobat Reader |

| | | | |Authorware Player | |

| | | | | | |

|BUS5017 |X |X | | |X |

|BUS5021 |X |X | | |X |

|BUS5022 |X |X | | | |

|BUS5023 |X |X |X |X |X |

|BUS5025 |X | | | | |

|BUS5026 |X | | | |X |

| | | | | | |

|School of Education |Internet Explorer |Real Player |Macromedia FlashPlayer |Macromedia |Adobe Acrobat Reader |

| | | | |Authorware Player | |

| | | | | | |

|EDCO6677 |X |X | | |X |

|EDRD6507 |X |X | | | |

|EDRD6529 |X |X | | | |

|EDRD6533 |X | | | | |

|EDSP6644 |X |X | | |X |

|EDTC6431 |X | | | |X |

|EDTC6433 |X | | | |X |

|EDTC6434 |X |X | | | |

|EDTC6535 |X | | | | |

|EDU6085 |X | | | | |

|EDU6120 |X |X | | |X |

|EDU6524 |X |X | | |X |

|EDU6525 |X |X | | | |

|EDU6526 |X | | | |X |

|EDU6613 |X |X | | |X |

|EDU6655 |X | | | | |

|EDU6970 |X |X |X |X |X |

|EDU6971 |X | | | | |

|EDU6972 |X |X | | |X |

| | | | | | |

|School of Education - Continuing |Internet Explorer |Real Player |Macromedia FlashPlayer |Macromedia |Adobe Acrobat Reader |

|Education | | | |Authorware Player | |

| | | | | | |

|EDAD5048 |X |X | | |X |

|EDAD5071 |X |X | | |X |

|EDCN5325 |X |X | | |X |

|EDCO5183 |X | | | | |

|EDLR5043 |X |X | | | |

|EDSE5040 |X | | |X |X |

|EDSE5041 |X | | |X |X |

|EDSE5075 |X | | | | |

|EDSE5112 |X |X | | |X |

|EDSP5787 |X |X | | |X |

|EDU5299 |X |X | | |X |

|EDU5750 |X | | | | |

|EDU5751 |X | | |X |X |

|EDU5774 |X |X | | |X |

|EDU5775 |X |X | | |X |

|EDU5832 |X |X | | |X |

|EDU5964 |X |X | | |X |

|EDU5635 |X |X | | |X |

|EDUC5186 |X |X | | | |

|EDUC5633 |X | | | | |

| | | | | | |

|School of Heath Sciences |Internet Explorer |Real Player |Macromedia FlashPlayer |Macromedia |Adobe Acrobat Reader |

| | | | |Authorware Player | |

| | | | | | |

|NUR4970 |X | | | | |

|NUR4971 |X | | | | |

|NUR6961 |X | | | | |

| | | | | | |

|Teaching English to Speakers of Other |Internet Explorer |Real Player |Macromedia FlashPlayer |Macromedia |Adobe Acrobat Reader |

|Languages | | | |Authorware Player | |

| | | | | | |

|TESL6581 |X | | | | |

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Forgot your password?

Or is your password not working? Do you want to change your current one? Your password can be changed in Banner. Before changing your password, or retrieving a new one, a few things should be considered. For security purposes, the following policies have been put into effect:

1. Passwords must be a minimum of eight and a maximum of 14 characters

2. You may not use the previous three (3) passwords.

3. If five (5) invalid passwords are attempted successively, the account will be “locked-out” for thirty minutes, or until CIS is contacted.

In addition, it is recommended you manually change your password anytime you feel it may have been compromised. When creating a new password, please remember to use good-password techniques: numbers and letters, upper and lower case, and avoid dictionary words, names and items that someone could guess!

Below are the steps you'll need to take to change your Accounts domain (email, NetStore) password.

Note: If you cannot remember your email password, you must:

• Log in to your Banner account

• Go to the Computer Resources

• Click on the Manage Computer Resources menu

• Choose the Reset password option from within the email account resource listing. A temporary password will be generated for you and displayed in the Resources menu.

• With your temporary password, you should then log in to email and then change this password to a more confidential one of your own creation using with one of the methods listed below.

The following steps detail how to change from a known (old or temporary) password to a new password of your own choosing.

For people who are logging on to university-owned computers, such as those in the computer labs located in the Library, the recommended process is as follows:

1. Log on to the computer and press .

2. Click Change Password.

3. Enter your current password.

4. Enter your new password.

5. Re-enter your new password and click OK.

If you're not on campus or are a student in the residence halls, change your password through SPU's WebMail system.

1. Logon to WebMail (go to SPU's main page, click on the WebMail link).

2. Click the Options icon in the gray column to the left of your screen.

3. In the window that pops up, under the "Out-of-Office" section, click the Change Password button.

4. In the Account blank, type just your email username.

5. In the Old password blank, type in your old password.

6. In the New password section and the Confirm new password section enter in your new password.

7. Click OK.

What are the Benefits of Using Online Course Components?

Here is a list of possible uses for an online component in a face-to-face course.

• Document Repository - Documents typically distributed in class may also be placed on line.

• Lecture Notes – In class presentations can be placed online before or after class.

• Online quizzes – Checks for understanding can be assigned to be completed prior to class discussions

• Gradebook – Students can check their grades without asking instructor. A student will see his/her individual grades along with a class mean for each assessment.

• Communication – Instructors can email entire class or individual students within a course.

• Discussion – Instructors can facilitate synchronous (real-time) and asynchronous discussions with students. Possible uses include:

o Assignment clarification

o Content reflection

o Share papers or projects

o Knowledge construction

o Frequently asked questions (reduce individual email)

o Introductions

o Socialization

• Digital submission of assignments

• Anonymous surveys

• Self-Assessments

Recycling an Online Course

If a course you taught in a previous term used online components, we will need to recycle your course web site before it can be used in a new term. Recycling means that we will remove old users and delete other online data per your request. We will not recycle a course unless you instruct us to do so. Here is a list of possible items to recycle: Course Information, Course Documents, Staff Information, Web Sites, Announcements, Users, Groups, Discussion Board, Assessment, Gradebook and Statistics.

We will upload students using course rosters from Banner and will send students appropriate access information between 8 and 5 PM on the date you specified. Any students who register for the course after the roster from Banner has been entered, you will have to manually add to your course. Please see here for detailed instructions on how to add students to your course.

NOTE: You no longer need to verify student email addresses. Each S.P.U. student (undergraduate and graduate) is now automatically assigned an S.P.U. email address. We will be using S.P.U. email addresses in our system. If a student wants to use an email address other than his/her S.P.U. address, s/he will need to use the following procedure to forward S.P.U. email to the other address. Make sure that students know that it is their responsibility to keep this information up to date. You will always use their S.P.U. address. You can direct students to for the same procedure.

Fully Online or Blended?

A fully online course is one that meets 3 or fewer times face-to-face during a term. A blended course is a face-to-face course that utilizes online course components. If you have questions, please contact us.

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Using the Control Panel

Navigating | Overview of Contents | Adding Course Content

The Control Panel provides access to all the course-building tools. You can enter this area by clicking the Control Panel button on your course site. The following instructions will give you an overview of the features contained in the Control Panel

Navigating within the Control Panel

Entering the Control Panel

|Within any of the main course pages, click the Control Panel button at |[pic] |

|the bottom of the navigation area on the left-hand side of the screen. | |

|The Control Panel button can only be seen by instructors of the course.| |

|You can use the other buttons to view content on your course site the | |

|same way your students do | |

|Click here for information about other buttons in the navigation area | |

|  | |

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[pic]

Breadcrumbs: Finding your place

In the upper left of the screen, there is a series of links called "Breadcrumbs" This series of links describes where you are in your course site, and looks like this:

[pic]

You can use these breadcrumbs to return to the main control panel page or to your main course site page by clicking on these links. (In the above example, "ONLINE STUDENT DEMO" is the name of the Course)

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[pic]

Overview of the Control Panel

The Control Panel is comprised of six categories, described below. Click on the links for more specific information about features.

Content Areas:

This area provides the access and tools necessary to add text, files, and information to your course, including adding announcements. Click here for a description of the different content sections of the course and their most common uses.

Course Tools:

This area contains the communication tools for instructors to set up online threaded discussions and send e-mail.

Course Options:

Course availability and customization options are located in this area for advanced management of course components.

User Management:

This area provides tools for the instructor to manage student groups.

Assessment:

This area provides a tool for creating assessments such as quizzes and surveys.  This area also contains the online gradebook and course statistics.

Support:

Technical support and online documentation are available in the assistance area to help you during the course development process.

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[pic]

Working with Page Editors/Adding Course Content

The purpose of online components is to provide students with online access to course materials.  There are several methods you can use to add content to course components.  These include:

• Typing material directly into a text field

• Copying material from a word processing program or HTML editor, or

• Attaching or uploading an existing file for students to download, view or print

Related Links:

• Posting Announcements

• Posting Documents:

Word | PowerPoint | Other

• Posting Links to other Web Sites

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Disabling Area Links from Your Course

If you do not plan to use all the navigation links listed in your online course (i.e. Assignments, Groups, Web Sites, etc.), it is recommended that you disable, but not remove, these links so that students have fewer areas to search. To enable or disable a link, please do the following:

1. Enter the Control Panel.

2. Under Course Options, click Manage Course Menu.

3. Locate the link you wish to disable and click the Modify button to the right.

*Please note: Do Not Remove Links. To do so may cause problems in your course.

4. To disable a link, remove the check from the box “Make available for Student/Participant users”. To enable a link, replace the check in the same box.

[pic]

5. Click the Submit button at the lower right of the page.

6. Repeat steps 3-5 for each area link you want to enable to disable.

Adding or Removing Students

from Your Course Site

Adding Students to Your Course Site | Removing Students from Your Course Site

After students are initially added to your course site at the start of the quarter, there may be students who add or drop the course. Unfortunately the Online Learning system is not automatically updated by the Banner Information System. In the past we asked instructors to notify onlinelearning@spu.edu of any adds or drops. This has become a cumbersome process and often delays students from accessing important course information. As a result, we have enabled a feature that allows instructors to add or remove students from their own course sites.

Adding Students to Your Course Site

1. Log into the Online Learning System.

2. Click on the link to the course for which you need to add a student.

3. Click the Control Panel button.

4. Under User Management, click Enroll User.

5. Enter the student’s last name or enter the first part of the student’s email address (i.e., jsmith – no @spu.edu). If you choose to search by the student’s email address (also referred to as their username), be sure to click User Name.

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6. Click Search.

7. A list of students will appear who match your search. Click the box next to the student you need to add.

8. Click Submit. The student now has access to your course site.

Note: Some students may have more than one username in the system because they have changed their S.P.U. email address or were recently assigned an S.P.U. email address. Choose the student’s current username (S.P.U. email address) when adding a student.

Note: There may be multiple pages of names in the case of common names like Smith or Jones. If you do not see the student listed that you need to give access to, email onlinelearning@spu.edu so that we may add the student to the system and your course site.

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Removing Students from Your Course Site

1. Log into the Online Learning System.

2. Click on the link to the course for which you need to add a student.

3. Click the Control Panel.

4. Under User Management, click Remove Users from the Course.

5. Enter the student’s last name or user name. [pic]

6. Click Search.

7. A list of students will appear who match your search. Click the box next to the student you need to remove.

8. Type the word “Yes” in the box to the lower right of the page. Be sure to capitalize the word “Yes”.

9. Click the Submit button. You will be cautioned that this action cannot be undone. If you want to continue, click OK. The student no longer has access to your course site. Click OK to return to the Control Panel.

Note: Removing a student from your course, you also remove student information such as grades and course statistics. There is no way to re-add that student information.

Posting Announcements

Adding | Modifying | Removing

The announcement feature is the first thing your students will see when they log onto the online course. As such, this is the ideal place to post time-sensitive material

Adding an Announcement

1. Enter the Control Panel. Click on Announcements under Content Areas.

2. Click the Add Announcement button.

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3. Type the subject and message.

4. Under the message field, you will see three options:

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In most cases, Smart Text is best option, although HTML may be selected if you use HTML code in your message (for links, formatting, etc.).

5. Under the Options section, you may select when you want this announcement to appear. By default, students will just see announcements that have been posted within the past seven days but are able to access all announcements that have ever been posted in the course.

6. You can choose to attach a link to other areas of the Online Learning system to the announcement by clicking the browse button and selecting the appropriate area.

7. When you have finished selecting options, click the Submit button at the lower right of the page.

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Modifying an Announcement

1. Enter the Control Panel. Click on Announcements under Content Areas.

2. If the announcement was originally posted over 7 days ago, click the View All tab at the top of the page. Find the announcement you wish to change and click on the modify button located to the right of the message text.[pic]

3. You can now edit the subject and message text and set the options just as you would if you were adding an announcement.

4. When you have finished making changes, click the Submit button at the lower right of the page.

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Removing an Announcement

*The only time an Announcement should be deleted is when the information presented in it is incorrect. In that case, inform your students that the original announcement has been deleted and replaced. If your announcement only has a small typo, follow the steps for Modifying an Announcement above.

1. Enter the Control Panel. Click on Announcements under Content Areas.

2. If your announcement was originally posted over 7 days ago, click the View All tab at the top of the page. Locate the announcement you want to remove, and click the remove button located to the right of the message text.

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3. A dialog box will appear asking if you are sure you want to remove the announcement. (Once you remove an announcement, it cannot be restored unless you enter it again manually.) Click OK.

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Posting Staff Information

Staff Information is a specialized content area of your online course site that allows you to display contact information, your picture, and any other information about yourself that you think students would like to know. To post information in this area;

1. Click the Control Panel button. Under the Course Tools section of the control panel, click Staff Information

2. Click the Add Profile button

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3. Enter your personal information. You can fill in as many or as few fields as you choose.

4. Scroll down to the Options section. Here you can upload an image file of yourself by clicking the Browse button, or enter a web page address for yourself. Your image file should be about 150 by 150 pixels. If you don't have an image file or aren't sure if what you have works, contact us for more information. We can scan an existing photo, take your picture digitally or resize an existing image file

5. Scroll down and click the Submit button at the lower right of the page. You can see how your information will be displayed by clicking the Staff Information link in the navigation area of your course

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Posting Documents

Word | PowerPoint | Other | Organizing Documents

The Course Information section and Course Documents section are the most commonly used content areas for posting prepared course materials. The following conventions are recommended for posting documents in these two areas.

|Item |Location |

|Syllabus |Course Information |

|Course Schedules or Calendars |Course Information |

|Lecture Notes |Course Documents |

|Handouts |Course Documents |

|Homework Assignments |Course Documents * |

|Supplemental Readings |Course Documents |

|Worksheets |Course Documents |

|Tests, Quizzes, and Essay Questions |Course Documents |

*There is also an Assignments section that some instructors use. The most important thing to keep in mind is to be consistent in how you use these content areas.

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Posting Word Documents

Because of a software agreement with Microsoft, all current students enrolled in an undergraduate or graduate degree program, as well as faculty, can obtain Microsoft software for a minimal charge. Students enrolled in the Continuing Education program, taking 5000-level courses, do not qualify for this offer at this time.

Accordingly, you can post Word Documents directly to your course site. If your Word Document contains only normal text, it is possible to save it as a faster-loading HTML document (a web page). If your Word Document has unusual fonts or special characters, you may want to have us post it as an Acrobat PDF file. To post a Word document to your course site, please do the following:

1. Enter the Control Panel.

2. Under Content Areas of the control panel, click on the content area in which you want to place the document (i.e. Course Documents).

3. If you want to post your document to a specific folder, click on that folder. Click here for a guide on organizing your documents using folders.

4. Click on the Add Item button.

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5. Enter a title for the document you want to post. In most cases, you will want to specify your own title rather than use one of the prepared names. To do this, simply type the name you want in the box next to "or specify your own name:"

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6. You can also add a short description or message to accompany your document in the "Text" field

7. Next, scroll down to the "Content Attachments" section, and click the Browse button. Locate the file you want to post in the window that appears and click Open

8. In the "Name of Link to File" field, enter the type of file you are posting, which in this case is "Word Document"

9. Scroll down to the Options section. Choose the Yes option for "Do you want to track number of views?" Leave the remaining options at the default setting.

10. When you're finished, click the Submit button at the bottom right of the page

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Posting PowerPoint Files

Because of a software agreement with Microsoft, all current degree-seeking students, as well as faculty, can obtain Microsoft software for a minimal charge. Accordingly, you can post PowerPoint files directly to your course site. If you want your students to be able to print out note-taking sheets from the PowerPoint presentation only, you may want to have us post it as an Acrobat PDF file. To post a PowerPoint file to your course site, please do the following:

1. Enter the Control Panel. Under the Content Areas section of the control panel, click on the name of the area in which you want to place the document (i.e. Course Documents)

2. If you want to put your document into a specific folder, click on that folder. Click here for a guide on organizing your documents using folders

3. Click on the Add Item button

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4. Enter a title for the document you want to post. In most cases, it is better to specify your own title rather than use one of the prepared names. To do this, simply type the name you want in the box next to "or specify your own name:"

[pic]

5. You can also add a short description or message to accompany your document in the "Text" field

6. Next, scroll down to the Content Attachments section, and click the Browse button. Locate the file you want to post in the window that appears and click Open

7. In the "Name of Link to File" field, enter the type of file you are posting, which in this case is "PowerPoint Presentation"

8. Scroll down to the Options section. Choose the Yes option for "Do you want to track number of views?" Leave the remaining options at the default setting.

9. When you're finished, click the Submit button at the bottom right of the page

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Posting Other Files

Microsoft Office Documents

Because of a software agreement with Microsoft, all current degree-seeking students, as well as faculty, can obtain Microsoft software for a minimal charge. Accordingly, you can post any Microsoft office-generated files directly to your course site. If you're not sure about whether you should post a file directly to your site, contact us.

Journal Articles and other Printed Materials

We can scan and publish printed media such as journal articles as Acrobat PDF files. Before we do this, however, we need to make sure we are following fair use copyright regulations. We'll do our best to help you sort through the issues and post your materials. If you are interested in posting a journal article or other printed media in your online course site, please contact us.

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Images

Images can be displayed on your course web site. You must have your image in a web-compatible format (JPEG or GIF), and it should be a reasonable size as well. If you aren't sure if your image is the right format, contact us. In addition, we can scan photos or slides and save them as image files. Once you have an image, follow the same directions for posting a word document.

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Other Documents or Files

Please contact us if you need something posted online that hasn't been covered in this document.

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Organizing Posted Documents

Re-ordering Posted Documents | Using Folders

Documents posted in an online course need to be organized so that students can quickly find what they are looking for. The simplest way of organizing your posted documents is to rearrange the order in which they appear on the page. Using folders to group your documents is also beneficial, especially if you post many documents

Re-ordering Posted Documents

By default, documents appear in the order that you post them, with the most recent postings added to the bottom of the document listing. To change the order of documents;

1. Go to the content area in which you want to rearrange your posted files. Click on the pull-down menu located to the left of the title of the posted file, and select the number indicating where you want the document to be listed. For example, if you wanted the document to appear at the top, you would select 1.

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2. The page will refresh, with the document moved to the place you selected. It will displace other documents down one number

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Using Folder to Organize your Documents

The online course system uses a folder system for organizing documents. You can create folders within folders (these are called "nested folders"). Each of the content areas--Course Documents, Course Information, External Links--can be considered master folders. You should add folders within these areas as you deem appropriate for good organization. It is often appropriate to group documents by type of content (i.e. Lecture Notes), course chronology (i.e. Week 1 Documents), or subject matter (i.e. Resources about Plato)

To add a folder;

1. Go to the Control Panel, and click on the content area in which you want to work.

2. Click the Add Folder button

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3. Type a title for the folder. In many cases you will use your own title rather than one of the prepared names. To enter your own title, select "Other – Add Text Below" from the title pull-down menu and type the name you want in the box next to "or specify your own name"

4. You can enter a short description of the folder contents in the "Text" field if you wish

5. Scroll down and click Submit

To add items to a folder;

1. Go to the Control Panel, and click on the content area in which you want to work. (i.e. Course Documents)

2. Click on the name of the folder in which you want to post documents or add another organizational folder

3. Post the documents as you normally would.

To move items to another folder:

Here you have the option of moving a document from one folder to another. You can also move the document from one course to another. To do so, follow these steps:

1. Go to the Control Panel and click on the content area in which the document is located

2. When you have located the document, click the Copy button to the right.

3. In the Destination section, choose the course in which you want to document posted.

4. Click the Browse button to locate the folder in which you want to post the document. In the dialog box, click the button next to the area you want the document to be posted and click Submit.

5. Click the Submit button at the lower right of the page and then OK.

6. Next, go to the new area where the document has been posted. Make sure everything has copied correctly. When you have verified that all is correct, you may remove the document from the original location.

7. Return to the original location and click the Remove button to the right.

8. When prompted, click OK.

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Online Presentations

Using Plugins

Using the Scrollbar

Navigating the Presentation

Controlling Audio Playback

Plugins

A plugin is a small piece of software that is added to a program to expand its functionality. For instance, normally one would not be able to view video over the web using Internet Explorer or Netscape Navigator, but a plugin would enable these types of media to be viewed through the web browser.

Plugins vary in size and some require a while to download. Please take the time to download them so that you can receive the fullest Online Learning experience possible.

Click here to download the corresponding plugin(s) for your course from the list of courses.

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Using the Scrollbar

The scrollbar on the Table of Contents page is used differently depending on the computer you are using.

- PC users should click the light gray area of the scrollbar to scroll the Table of Contents to that point in the list of pages.

- Mac users should use the scrollbar in the same way they use scrollbars in most applications.

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Navigating the Presentation

Use the button bar at the bottom right of the presentation window to navigate from slide to slide and back to the Table of Contents. The button functions are, in order from left to right,

- first slide

- previous slide

- Table of Contents

- next slide

- last slide

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Controlling the Audio

You can control the audio playback on the current page by using the RealOne controller. To jump to a previous place in the audio, simply drag the marker (the small gray rectangle in the scrollbar) to the position you with the audio to play. You can also click on the speaker icon to control the volume.

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Using the Discussion Board

Setting up Discussion Forums | Starting Threads | Participating in Discussions

The Discussion Board feature of the online learning system allows asynchronous discussion (participants may contribute whenever they want without the need for a common meeting time). Unlike email, online discussions are organized in threads--a response to a posted message is indented below that message, while new topics are not indented.

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You must set up discussion forums in order for your students to participate in them.

For instructions on how to use the Group Discussion Board, see Working with Groups in Online Learning.

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Setting up Discussion Forums

Threaded discussions take place within a forum. We recommend creating a new forum for each new discussion topic. To create a forum:

1. Go to the discussion board by clicking its link in the navigation panel on the left or by clicking the Discussion Board link in the Control Panel.

2. Click the Add Forum button [pic]

3. Next, give a title and description for your discussion. For example, you might give a title of "Week 1 Readings" and a description "Questions and observations about chapters 1 & 2." If you have a statement or question you want your students to respond directly to, you'll post this as a thread within the forum

4. In the Forum Settings section, remove all checks in the boxes except in the “Allow author to edit messages after posting” option. We recommend that the other options be used only in certain circumstances. See Forum Settings below.

5. You can also set permissions for this forum if you want to restrict access or give administrative privileges to students (if you wanted them to "run" the discussion). In most cases, you can leave this section as is.

6. Scroll down and click the Submit button at the lower right of the page.

7. Before your students can participate, you must set up a discussion thread within the forum you just created

Forum Settings:

As mentioned above, we recommend that, in general, you only allow students to edit their messages after posting. However, the other options may be used if your course requires it. Here is some information that will help you determine the need to use the other options in the Forum Settings.

Allow Anonymous Posts: This option allows students to post messages without revealing their identity. It should be used only when you are looking for everyone in your course to post anonymously, such as a mid-term discussion on how your students feel the course is going. However, it is not the most efficient way to gather anonymous messages. This feature requires that the students check a button to make the post anonymous. If they forget, the message will be posted with their name attached. If you need to gather information, such as course feedback, it is a good idea to create a survey instead of allowing anonymous posts.

Allow Author to Edit Message after Posting: This option allows a student to post a message and then, if he or she discovers a typo, to go back and correct that error without removing the message entirely. This is the one option we recommend should be used in each forum consistently.

Allow Author to Remove Own Posted Messages: This option allows students to post a message and then remove it without any evidence of the initial posting. We STRONGLY recommend that this option not be used. If a student removes his or her message, it also removes any other messages in that thread. If posting messages is part of the requirements for the course, other students’ work will be affected. Please DO NOT use this option.

Allow File Attachments: This option allows students to attach a document or file to a message. This option should be turned off for all discussions when asking students for only a text response. It may be allowed when asking students to submit projects or papers for other students to review. If you ask students to submit papers or projects for your review, we suggest using the Assignments feature. You may also choose this option when you are asking students to post resources that may not be available on the internet.

Allow New Threads: This option allows students to create new threads, which is the equivalent of changing the subject in a conversation. This option should be disabled if you are asking students to make a single post, such as a reflection after a unit. However, in forums such as Questions about the Course, you will want to enable this feature. Otherwise, students will not be able to post their own messages; they will only be able to respond. Please note that if you choose to disable this function, you will have to set up the initial thread to which your students will respond. Otherwise, no messages will be posted.

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Setting up Discussion Threads

Threads of discussion are postings within a forum. For ease of organization and navigation for yourself and your students, we recommend posting only a couple threads per forum. Having only one thread is ideal since your students can post as many responses as they wish. To create a discussion thread;

1. Go to the discussion board by clicking on the link in the navigation panel on the left

2. Click on the name of the forum in which you want to start a new thread.

3. Click the Add New Thread button.

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4. Type the subject and message text. The subject should give some indication of the content of the message, similar to composing an email. It's generally a good idea to use things like open-ended questions to help generate substantive responses. If you're concerned about spelling, you can type your message in Word, run a spell check, and then copy and paste your message text into the message field.

5. You may also choose to attach a document to a thread by clicking the browse button and locating the appropriate file.

6. You may have a preview of what your message will look like after it’s posted by clicking

7. When you're finished, click the Submit button at the lower right of the page.

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Participating in Discussions

Explanation

Accessing

Reading/Replying

Adding Attachments

Group Discussion Boards

Explanation

Your online course provides a discussion board as a communication tool. This feature is designed for asynchronous use, meaning users do not have to be available at the same time to have a conversation. An additional advantage of the discussion board is that conversations are logged and organized by forums that contain threads and all related replies.

Faculty participates in discussions just like students do: reading and responding to posted messages. Our experience has been that students are better discussion participants when the instructor limits his or her postings. Rather than responding to every student, we recommend using your postings to redirect students toward relevant topics, challenging them to think about or investigate the subject more deeply, or to back up their opinions with examples or evidence.

Accessing the Discussion Board

To access the discussion board, click Discussion Board to the left of the page. Some courses may have the Discussion Board inside the Communication link.

Reading & Replying to Messages

All threaded discussions take place in forums. To enter a forum, click the name of the one you want to enter.

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You will see "threads" of discussion. To see all of the responses within a thread, you may need to click Expand All. To view a thread, click on the message subject. (Clicking on the name of the person will let you send an email, but only to that person--it won't be posted to the discussion board).

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You can easily advance through all the messages in a discussion board by clicking "Next Message." To reply to a message, click the "reply" button on the bottom right of the message being displayed

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A page will appear in which you can type your reply. The message you are replying to is displayed at the bottom. Type your reply and click the Submit button at the lower right of the page.

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Adding Attachments

As the instructor, you can choose to allow students to add attachments to the messages you post to the discussion board. You will always be able to add attachments to your messages, even if students can not. To add an attachment, follow these steps:

1. Enter the discussion board and choose the forum to which you want to post a message.

2. Click the Add New Thread button [pic]

3. Type the subject and message in the text boxes provided.

4. Click the Browse button to locate the file you want to attach.

5. Click the Submit button to the lower right of the page.

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Collecting/Archiving Discussion Board Threads for Viewing

1. Login to the Online Learning System, using your S.P.U. username and password.

2. Choose the course in which you are participating.

3. Go to the Discussion Board.

4. Highlight and copy this page. Paste it to a new Word Processing Document.

5. The first forum that contains new messages, copy and paste it individually to the same Word Processing Document. [pic]

6. Enter the forum. Select “Show Options” in the top, right corner of the page.

7. Select messages by choosing the “select all” button on the task bar.

8. When the messages have been selected, click the “collect” button on the task bar. [pic]

9. Highlight and copy the next page to the same Word Processing document.

10. Click “OK” twice, going back to the Discussion Board main page.

11. Repeat steps 5-12 with each forum that has new messages.

12. Save your Word Processing document and print.

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Collaboration Tools

Setting Up a Session | Participating in a Session

The Collaboration Tools allow the Instructor and Students to participate in real time lessons and discussions and also view archives of previous Collaboration sessions. The Collaboration Tools can be used to hold real-time, online classroom discussions, TA sessions, and office hour type question/answer forums. Guest speakers and subject matter experts can also communicate with the class using the Collaboration Tools.

Unlike the Discussion Boards, which are asynchronous, this discussion happens when students are online at the same time. Many students taking online courses are not in the same time zone, making real-time conversation difficult. It is a good idea to make the Collaboration Tool sessions optional or limit the required participation to a few times per quarter. One suggestion is to use the Collaboration Tool sessions in place of face-to-face office hours. This allows students to participate if they have questions.

Setting Up a Session:

1. From anywhere in your course, enter the Control Panel.

2. Under Course Tools, click Collaboration.

3. Click Create Collaboration Session at the top of the page. [pic]

4. Give your session a name. It is a good idea to name the session with relation to the topic in which you intend to discuss.

5. Under Collaboration Tool, you may choose either Virtual Classroom or Lightweight Chat.

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- The Virtual Classroom is a Collaboration Tool that allows Instructors and Students to participate in real time lessons and discussions and also view archives of previous Collaboration sessions. The main area of the Virtual Classroom includes all of the functions available to users. From this area Instructors can manage the session through the system controls, interact with participants, and use the Whiteboard to post content, open Web pages, and draw. The Instructor has the ability to control access and functionality for other participants in the session.

- The Lightweight Chat allows participants to interact with each other and the Instructor through a text-based chat region. This is part of the Virtual Classroom, but can also be accessed separately without the rest of the tools that make up the Virtual Classroom.

6. When you’ve chosen the correct tool for your session, click the Submit button to the lower right of the page.

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Participating in a Session

The steps for entering the Virtual Classroom and Lightweight Chat sessions are the same. Once you enter the dialog box, the features are a bit different between the Virtual Classroom and the Lightweight Chat. To enter a session,

1. Logon to Online Learning using your username and password.

2. Once into the Online Learning system, choose the course you want and click the Chat link to the left of your screen.

3. Locate the session that you are scheduled to participate in. The title will be under Session Name. To enter, click Join to the right of the page.

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*Please note that Java Plug-in is required for the Chat feature to run properly. If you do not have Java Plug-in, it should begin downloading and installing automatically, prompting you to accept the installation. Download time will vary by connection speed, possibly taking up to 15 minutes or more. There is a link to download Java Plug-in on the next screen if the download does not occur automatically.

4. Once you click Join, the session screen should within a few moments. If you have a pop-up blocker, it might interfere with the dialog screen. Please disable your pop-up blocker until the session is complete.

Virtual Classroom Features:

1. In the top left corner, you will see the following Classroom Tools:

- Course Map: Enables participants to browse the Course Contents while they are in a Virtual Classroom

- Whiteboard: Enables the Instructor and participants to present information during a Virtual Classroom session as they would on a blackboard in a classroom. Using the Tools palette in the Whiteboard, an Instructor can draw images, type text, and present equations. The Whiteboard Tool bar enables users to manipulate items on the Whiteboard and to take a picture of the Whiteboard for the archive.

- Group Browser: Enables participants to collaboratively browse the Web during a Virtual Classroom session. The Instructor uses this tool to open a URL in a new browser window for all participants. URLs viewed in the session will be recorded in the archive if one is created.

- Ask Question: Enables participants to ask questions during a Virtual Classroom session. As participants submit questions during the session the Instructor can view and respond to them through the Question Inbox.

- Question Inbox: Questions from participants to the Instructor are sent to the Question Inbox during the Virtual Classroom session. The Instructor uses the Question Inbox to manage questions and respond to them during a Collaboration Session.

2. At the bottom left of the session box, you will see 3 columns: Participants, Role, and [pic]. In the Participants column, you will see a list of all of the participants in the chat. Next to each name, you will see an icon in the Role column. The Globe indicates the group moderator, who is generally the instructor. A face indicates a participant or student.

3. The third column, [pic], is a participation management tool. It allows you as the instructor to moderate how students participate in the discussion. If you wish for a student to request permission to contribute to the conversation, double click on in the third column. This disables the student’s ability to type messages. The student must click the hand icon at the bottom of their session screen. A hand appears in the third column on your screen. This will show you that the student has “raised his hand”. To “call on” the student, double click the hand in the third column. This enables the student’s ability to type messages. This is useful in managing how many students contribute at one time.

4. The Private Message option allows you to send a message to one or more specific participants. To do this, click on the name of the person you want to send a private message to. To select more than one person, hold the shift key down while clicking the names. The User Info option allows you to see the Name and User ID of participants.

5. You have 2 options for composing messages. First, you will see a pencil icon. If you press this, a box will appear for you to compose your message. Click Send when you are ready to submit your message. You will also see a text box in which you can type your message. When you press enter, it will submit your message.

6. The View option, at the upper left, allows you to divide up your conversation. It enables you to see all the private messages in a separate pane from the general conversation.

7. The Controls option allows you to select who may participate (active or passive users) and end a session.

8. The Clear option allows you to clear the conversation from the Discussion box. You can either clear conversation from your screen only, or from the screens of all participants. It is a good idea to inform participants before you clear conversations from their screen.

9. The End option allows you to end the session and close the session box for all users. It is a good idea to inform students ahead of performing this function. To use this function, press the End button and, when prompted, click OK.

10. In the upper right corner of your session box, you’ll see 4 icons: [pic] . These are the tools for archiving the discussion. The first is the Start button. This enables the archiving to begin. Only the discussion that occurs after this button is pushed will be recorded. The next button is the Pause button. It temporarily pauses recording the conversation. To resume recording, push the Pause button again. The next button is the Stop button. This stops recording the discussion.

11. The last button is the Bookmark button. This function can only be used while the discussion is being archived. By pushing this button, you have the option of inserting a tag of your choice. It is generally used for reference purposes.

12. To make the Session discussion archive available for students to view:

A. Enter the Control Panel and choose Collaboration under Course Tools.

B. Choose the Archive button of the chat you want to access.

C. Choose the Manage button of the session you want to make accessible.

D. In section #2, choose Yes. This will allow student to access the archive in one step rather than copying and pasting to a Word document.

Lightweight Chat:

The Lightweight Chat sessions have the same features as the Virtual Classroom sessions, with the exception of the Classroom Tools box. In addition, unlike the Virtual Classroom, if you try to navigate through the Online Learning System while you are in a Chat session, the session box will close down.

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Assignments

Adding Assignments | Retrieving Assignments | Returning Corrected Assignments

Adding Assignments:

To create an assignment for your students, follow these instructions:

17 Enter the Control Panel.

18 Enter the content area in which you want to add the assignment. Typically, this will be the Course Documents section.

19 To the right of the page, you will see a drop-down menu. Select Assignment from the menu and click GO.

[pic]

21 In the Content Information section, give the assignment a name that is easily recognizable. Give the assignment a point value. Finally, give detailed instructions for the assignment, including the due date.

22 In the Availability section, make the assignment visible by clicking Yes, and track the number of views by clicking Yes. This will allow you to see who has accessed the assignment and who has not. Please leave the remaining options at the default setting.

[pic]

24 In the Assignment Attachments section, click the Browse button. This allows you to attach all of the assignment documentation and create the link for your students to access. Each document must be attached separately.

[pic]

26 Click the Submit button to the lower right of the page and then OK to return to the content area.

27 To attach additional assignment documentation, click the Modify button to the right of the assignment. Proceed as you would from step 6 and 7 until all necessary documents have been attached.

[pic]

29 Repeat Steps 3 through 8 for each assignment.

*It is a good idea to post an announcement informing students of the availability and location of the assignment. For example, your announcement could read, “This week’s assignment, (assignment name), is now available in the Course Documents section”. This tells students what assignment is available and where to locate it.

Retrieving Assignments:

Once a student has completed an assignment, you will be able to access that assignment in order to review and correct it. To do so, follow these steps:

Enter the Control Panel.

Under Assessments, click Gradebook.

Locate the assignment you want to correct and click the exclamation point in the row for that student.

To view the student’s work, click the View button to the right of the page to download the document(s).

When you’ve finished correcting the assignment and adding your comments, save it to your computer as studentlastname_studentfirstname_documentname_corrected and close the document. If you have more than one document, save it in the same manner as above, as _documentname2_corrected.

Returning Corrected Assignments:

Once you have reviewed and corrected the assignment, you can return it to the student for their review. To do this, follow these steps:

Enter the Control Panel.

Under Assessments, click Gradebook.

Locate the assignment you want to return and click the exclamation point in the row for that student.

Click the View button to the right of the page.

Under Feedback to Students, assign the grade, make any comments you want to send to the student, and attach the corrected file. The file will be sent back to the student for review.

If you choose, you can also make personal comments about the student’s work that only you will be able to view. You can do this using the Instructor Comments section. This is useful when making notes about a student’s performance on a particular assignment. You may also attach a file for your reference.

When you are finished with the feedback, click the Submit button to the lower right, and then click OK.

Click the Submit button to the lower right to completely update the grade. Then click OK to be taken back to the Gradebook.

Repeat this process for each student.

Posting Links to Other Web Sites

You can post links to other web sites within your online course. We recommend that if you want to post a whole web page full of links that you create the page in Word and save the document as a web page which can then be posted to your course. To learn more about converting Word documents to web pages, click here.

Posting a Link to Another Web Site

1. Access your online course site, and go to the Control Panel.

2. Click the Web Sites button.

3. Click the Add URL button. [pic]

4. Enter the information for the URL (web site address).

The "Name" field should contain the title of the site or page.

The "URL" field should contain the web address. You can copy a web address from your web browser by going to that web page, right-clicking in the Address Bar, and clicking Copy. To paste the URL, right-click in the URL field and select Paste. (Mac Users use Control-Click instead of right-click)

[pic]

5. In most cases, check the Smart Text radio button. Use the HTML radio button if you wish to include HTML code in your description. Use the Plain Text radio button if you want the HTML text to appear as is instead of the converted text.

6. Scroll down and select Yes for "Launch Item in External Window." This will help your students distinguish between their online course component site and the external web site to which you are giving them a link. Also, click Yes for “Do you want to track number of views?” This will help you know who has viewed this portion of your course.

[pic]

7. Leave the remaining options at the default setting

8. Scroll down and click the Submit button at the lower right of the page.

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Online Assessments

Creating Tests | Creating Surveys | Making Assessments Available

Grading Tests | Resetting Assessment Attempts | Viewing Responses

Online Assessments fall into two categories: tests and surveys. The major differences between them are that surveys cannot give feedback to the user, they cannot be graded, there are no points associated with a survey, nor will a name be associated with a submitted survey. The online gradebook will reflect that the survey has been taken and submitted by issuing a check mark next to the student's name.

Instructions for Grading Quizzes, Resetting Assessment Attempts and Viewing Responses are located on the second page of this tutorial.

Creating Tests

You have no control over the test-taking environment in an online test; there is no mechanism for preventing students from sharing answers or consulting outside resources. For this reason, tests are best used as self-assessments or for asking open-book, free-response questions.

1. In the Control Panel under the Assessment area, click on Test Manager.

2. Click the Add Test button [pic]

3. Type a name for your test and a description. This is the name and description your students will see in the announcement telling them about this test. Click the Submit button at the lower right of the page.

4. In the next screen, you will be able to adjust the settings for the assessment by clicking the Creation Settings button.

[pic]

The following settings can be determined before you begin adding questions:

• Provide Feedback for Individual answers: this option allows you to respond to incorrect answers given by students, thereby informing them where they went wrong. For example, if a student answers that Salem is the capital city of Washington State, you can indicate that the answer is incorrect but also explain that Salem is the capital city of Oregon.

• Add images, files and URLs to questions: this option allows you to add an image for students to identify.

• Add images and files to answers: this option allows you to add images for students to choose an answer from

• Add categories or keywords to questions: this option allows you to create categories and add questions to them. This is helpful if you want to search for a question relating to a specific keyword or category in a pool of questions (this option is rarely used)

• Specify default point values for questions: this option allows you to enter the point value for all questions, provided that each question is worth the same amount

5. When you’ve determined your settings, click the Submit button at the lower right of the page.

6. You are now ready to start adding questions to your quiz. There are 10 question types, outlined below:

• Multiple Choice: Users choose up to 20 answer choices, indicating one correct answer.

• True/False: Users indicate whether they think a statement is true or false. If appropriate, an image may be included with the statement.

• Multiple Answer: Users choose which answers are correct—more than one answer to a question may be indicated.

• Ordering: Users put answers in the correct order.

• Matching: Matching questions provide two columns for users to match appropriately.

• Fill in the Blank: Answers are evaluated based on an exact text match. Accordingly, it is important to keep the answers simple and limited to as few words as possible. The instructor enters all possible correct answers, including:

- answers that allow for common spelling errors (example: convenient and conveneint)

- answers that allow for abbreviations or partial answers (example: Ben Franklin, Benjamin Franklin, Mr. B. Franklin, Franklin.)

The instructor should also craft the question carefully:

- Create the question that indicates to students the best way to answer the question (example: “______, is pictured on the one hundred dollar bill”. Avoid using nicknames or abbreviations in your answer.)

- Blanks should require only a single answer to avoid mismatched answers due to extra spaces or order of answer terms. (Avoid: “________ were the two men who built the first airplane”.)

• Essay: Users are given the opportunity to type (or cut and paste) a paragraph answer into a text field. Sample answers can be added for users (after the exam) or for graders to use as reference in the answers section. (Note: if correct answers are provided for an essay, users will see the answer upon submitting the assessment). Keep in mind that Short Answer/Essay questions always must be graded manually.

• Random Block: Questions are randomly chosen from a pool of established questions. Criterion can be set by the instructor to retrieve certain types of questions.

• From a Pool or Assessment: Allows you to choose questions from a pool of established questions.

• Upload Questions: Allows you to upload established questions from your computer, provided they follow the format required. See here for details.

7. Select the type of question you wish to add, and click GO.

[pic]

Note: The "From Question Pool or Assessment" option allows you to take questions from a previous assessment or out of a question pool created using the Pool Manager in the Control Panel.

8. Fill in the information for the question and answer possibilities. Make sure you specify a correct answer.

9. If you have not specified the default point value in the Creation Setting section, you must do that as well.

10. When you are done filling out the information for the question and answers, scroll down and click the Submit button at the lower right of the page.

11. Repeat steps 7-10 until all questions have been added. When the last question has been added, click OK.

12. On the next page, you must make the assessment available if you want students to take it. Click here for a guide on making assessments available.

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Creating Surveys

Surveys are like quizzes except they do not give feedback to the user, they cannot be graded, there are no points associated with a survey, nor will a name be associated with a submitted survey. To create a survey,

1. In the Control Panel under the Assessment area, click on Survey Manager.

2. Click the Add Survey button [pic]

3. You will now set up your survey just as you do a test, with the exception that you won't specify "right" answers or feedback. Click here for instructions on how to set up a test.

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Making Assessments Available

Once you have created a test or survey, you can make them available to students. To make an assessment available:

1. In the Control Panel, enter the content area in which you want the quiz available.

2. Click the Add Test button to add a test.

3. To make a survey available, use the drop-down menu to the upper right of the page and click GO.

[pic]

4. Find the test or survey you wish to make available, and click on the Submit button at the lower right of the page.

IMPORTANT: Once you make an assessment available, you can only make minor changes to it without erasing all the grades and/or responses recorded for that quiz. For this reason, it is important that you make sure your assessment is proofread before you make it available.

5. Click OK. At this point, your assessment is still not available to students.

6. Click Modify the Test Options.

7. More options will appear. You may choose to launch the item in an external window. In the Test Availability section, choose to make the link visible. Because it is impossible to control the test-taking environment, you may also choose to allow students to take the exam more than once. It is not recommended that you choose the Force Completion option or set a time limit for the same reason.

[pic]

8. Select how you would like feedback displayed.

[pic]

9. In the next option, you can specify how you want each question presented. You can choose to have the displayed one at a time or all together. You may also choose to randomize the questions so that each student sees them in a different order.

10. When you are finished, click the Submit button at the lower right of the page and OK twice to go back to the content area.

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Online Assessments (continued)

Grading Quizzes | Resetting Assessment Attempts | Viewing Responses

Creating Quizzes | Creating Surveys | Making Assessments Available

There are a number of functions associated with online assessments that actually must be done through the online gradebook, including grading quizzes, resetting assessment attempts, and viewing responses of surveys and quizzes.

Grading Quizzes

The online assessment tool grades quizzes automatically, except for short answer/essay questions. For quizzes that have short answer/essay questions, users will see [pic] in the online gradebook until points are assigned for those questions. In addition to assigning points for short answer/essay questions, it is also possible to change grades that have been automatically scored. To assign or change points:

1. Access the online Gradebook.

2. Click on the grade you wish to change or if there are short answer/essay questions, click on the exclamation point for that item, then click View.

[pic]

If you see [pic] in place of a score, there was an error in grading, and you should reset that student's attempt.

3. For each quiz question, there will be a box that allows you to specify the points given for that question. It is possible to give more points that the stated maximum.

[pic]

4. When you are finished, scroll down and click the Submit button at the lower right of the page.

5. Click OK, then Submit, and then OK again to return to the gradebook.

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Resetting Assessment Attempts

When making an assessment available, you specify whether students can take the assessment multiple times. When you only allow one attempt, it is occasionally necessary to reset that students attempt because they did not click the Submit button after entering their responses, or their was a grading error by the server. In these cases, their gradebook score will look like [pic]or [pic]. To reset an assessment attempt:

1. Click on the score entry that corresponds to the student and assessment. This can be a score number, or an icon. ([pic], [pic], [pic], [pic])

2. In the upper-right corner, you will see the option to reset that student's attempt for that assessment:

[pic]

3. Click the "Clear Attempt" button.

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Viewing Responses

You can view the results of test responses by clicking on the score, as if you were grading that test. To view the results of survey responses:

1. Access the online Gradebook.

2. Click on the survey for which you want to see the results.

[pic]

3. Under the "Item Options" section, click on Assessment Attempt Details. This page shows you the percentage totals for each question.

4. Because surveys are anonymous, you will not be able to see the names of the respondents, nor individual responses.

Using the Online Gradebook

Adding Gradebook Items | Entering Grades | Weighting Gradebook Items

Exporting | Importing

Overview

You can use the online gradebook to post grades for your students, allowing them to track their progress throughout the quarter. Online Assessments and Assignments (when created using the Assignments feature) automatically appear in your online gradebook, and you can add other items and enter grades for them in your online gradebook. This gradebook is separate from the Banner system and is only for communicating with your students.

To access the online gradebook, go to the Control Panel, and click on Gradebook under the Assessment section.

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Adding Gradebook Items

A "Gradebook Item" is any assignment, test, project, or other part of your grading criteria that you want your students to see. (Online Assessments and Assignments automatically appear in your online gradebook). To add your own gradebook items, please do the following:

1. Access your online gradebook.

2. Click the Add Item button.

[pic]

3. Now enter the name, category, and short description of the item. In the gradebook, you can display gradebook items by type

4. Enter the item’s due date.

5. Enter the points possible. This does not have to reflect the relative weight of this entry in the total grade, since the gradebook allows you to weight items. (See Weighting Gradebook Items for more information and examples).

6. Determine how you would like the grade displayed. You can choose letter, percentage, score or text.

7. Leave the remaining options at the default setting.

8. Scroll down and click the Submit button at the lower right of the page.

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Entering/Changing Grades

You can enter all the grades for a gradebook item at one time.

1. Access your online gradebook.

2. Click the item for which you want to enter grades.

3. Click on Item Grade List.

4. You will see the Grade column which includes boxes for entering the scores for each student. You may award more points than the maximum point value.

You can also enter all the grades for a single student.

1. Access your online gradebook

2. Click the name of the student for whom you want to enter grades.

3. Click on User Grade List

4. You will see the Grade column which includes boxes for enter the scores for each assignment. You may award more points than the maximum point value.

[pic]or [pic]symbols appear occasionally for online assessments. Click here for more info.

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Weighting Gradebook Items

The online gradebook includes a weighting function intended to allow instructors to specify how much each gradebook item affects the total grade. To use this option:

1. Access your online gradebook.

2. Click the Weight Grades button at the top of the page. [pic]

3. Choose either Weight by Category or Weight by Item. Weight by category allows all items in a category to have the same weight. For example, all Assignments will have the same weight and all Tests will have the same weight. Weight by Item allows each item to carry a different weight. For example, a weekly test will have a different weight than the Mid-term Test even though they are both tests.

4. Click the Submit button at the lower right of the page and OK to return to the gradebook.

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Exporting the Gradebook

You can export your online gradebook to open it in Excel, Word or other program. This will allow you to perform more complicated spreadsheet operations or format for printing. To export your gradebook,

1. Access your online gradebook.

2. Click the Download Grades button.

[pic]

3. Read the directions on the screen, which will explain how to open the exported file in Excel.

4. Click the Download button.

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Importing the Gradebook

You can import your gradebook from Excel to the Online Learning System. To import your gradebook:

1. Access your online gradebook.

2. Click the Upload Grades button. [pic]

3. Click the Browse button to locate your Excel gradebook.

4. Click the Submit button at the lower right of the page.

5. Select which item should be imported and the destination for the item.

6. Select the students for whom grades should be uploaded.

7. Click the submit button at the lower right of the page and OK to return to the gradebook.

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Working with Groups

SECTION 1: Creating a New Group | SECTION 2: Adding Users to a Group

SECTION 3: Managing Group Functions

SECTION 1: Creating a new Group

1. Login to the Online Learning Blackboard, using your S.P.U. username and password.

2. Click on Control Panel.

3. Under User Management, click on Manage Groups.

[pic]

4. Click on Add Group. [pic]

5. Enter a group name and description. It's good to include individual names in description so students can quickly identify which group they are in.

6. You have 4 options for each group. Depending on the requirements established in your syllabus, you may check Group Discussion Board, Virtual Classroom, File Exchange or Email. These functions operate the same way as they do in the general course site, except that only students in that group are able to access it. Also, click Yes to make the group visible. Please note that if you select the Group Discussion Board Function, you need to create at least one forum in each group. See Section 3 for more detailed instructions.

[pic]

7. Click Submit once all settings have been made on the Add Group page.

8. Click OK on the page that indicates the action was successful. Be certain to continue with the steps in Section 2: Adding Users to a Group, otherwise your Group functions will not work properly.

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SECTION 2: Adding Users to a Group

1. Click on the Modify button associated with the group.

2. Click on the Add Users to Group link.

[pic]

3. Click the Search button to see a roster of your class.

4. Check the box of each student you want in the group.

5. Click the Submit button at the lower right of the page.

6. Click OK on the page that indicates the action was successful.

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SECTION 3: Managing Group Functions

Discussion Boards | Virtual Classroom | File Exchange | Email

Group Discussion Boards:

If you have chosen to use the Group Discussion Board, you must create at least one discussion forum in each group. To do this:

1. From anywhere in your course, enter the Groups page.

2. Select the Group to which you want to add the forum.

3. Enter the Group Discussion Board.

4. Click the Add Forum button toward the top of the page.

5. Next, give a title and description for your discussion. If you have a statement or question you want your students to respond directly to, you'll post this as a thread within the forum.

6. In the Forum Settings section, remove all checks in the boxes except in the “Allow author to edit messages after posting” and the “Allow New Threads” option.

7. You can also set permissions for this forum if you want to restrict access or give administrative privileges to students (if you wanted them to "run" the discussion). In most cases, you can leave this section as is.

8. Scroll down and click the Submit button at the lower right of the page.

Virtual Classroom:

This feature operates the same way as the Collaboration Tool for the general classroom, with the exception that only participants in the group can use it. You can choose to either use the Virtual Classroom or the Chat Session function. To do this:

1. From anywhere in your course, enter the Groups page.

2. Select the group to which you want to add the session.

3. Select Collaboration.

4. Click Create Collaboration Session at the top of the page. [pic]

5. Name your session. When choosing a name, be sure it is clear and related to the topic that will be discussed.

6. Under the Collaboration Tool section, you may choose either Lightweight Chat or Virtual Classroom. [pic]

7. Click the Submit button to the lower right of the page.

File Exchange:

To share files with group members only, follow these steps:

1. From anywhere in your course, enter the Groups page.

2. Select the group with which you want to share a file.

3. Select File Exchange.

4. Click the Add File button at the top of the page.

5. Title your file and click Browse to locate the file you want to share.

6. Click the Submit and OK.

7. Repeat steps 3 through 6 until all the files have been added.

E-mail:

To send an e-mail to group members only, follow these steps:

1. From anywhere in your course, enter the Groups page.

2. Select the group to which you want to send an e-mail.

3. Select Send E-mail.

4. Choose the group members to whom you want to send the email by placing a check in the box next to their name.

5. Enter a subject and type your message.

6. You may choose to send a copy of the message to yourself by placing a check in the box next to “Send Copy of Message to Self”.

7. You may add an attachment by clicking the Add button under Add Attachments and selecting to file you want to send.

8. Click the Submit button to the lower right of the page. Then click OK to confirm the e-mail was sent.

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