JOB DESCRIPTION
JOB DESCRIPTION
|Department: Learner Services |
|Job Title: Learner Financial Support Co-ordinator |
|Responsible to: Client Services and Enrichment Manager |Date: September 2015 |
|Responsible for: Learner Services Assistant (Financial Support) |
|Purpose of job: |
|To supervise student financial support services and Reception service across sites. |
|To maintain records and produce reports relating to student financial support |
|To participate in recruitment and promotional initiatives. |
|To support the overall client services delivery |
|Responsibilities |
| |
|A Student Financial Support |
|To devise, implement, monitor and review the policies, procedures and guidance in operation within student financial support services, in line with |
|government directions, in liaison with the Client Services and Enrichment Manager. |
|To organise and supervise the student financial support function across the College. |
|To ensure that financial support information is delivered during the induction programme across all sites and via all College promotional media. |
|To co-ordinate and supervise the administration of the government learner financial support schemes to ensure that funds are awarded fairly and within the |
|agreed criteria. |
| |
|B Supervisory responsibilities |
|To supervise and monitor the performance of the Learner Services Assistant (Financial Support). |
|To appraise and provide training and support to Learner Services Assistant (Financial Support) |
|To supervise the wider client services team in the absence of the manager and supervisor, including training and support |
| |
|C Reception and Enrolment |
|To assist with Reception service as part of the annual enrolment process as directed by the Client Services Manager. |
|To participate as instructed by the Client Services Manager in learner retention initiatives. |
| |
|D Recording and Reporting |
|To manage and administrate the Learner Support Funds to an auditable standard in line with government guidance, and to monitor and report on the usage of the|
|fund. |
|To produce reports and statistics on the financial support funds as required. |
|To maintain up to date and accurate records and produce reports for tutors and management as required. |
|To develop and implement systems to support the administration of learner financial support, in conjunction with the MIS and ICT team. |
|To support the Guidance Manager to maintain accurate records for all awards in conjunction with Looked After Children |
| |
|E General |
|To safeguard children and vulnerable adults from harm and to report concerns in accordance with the College’s internal referral arrangements. |
|To foster good relationships and advance equality of opportunity between different groups and eliminate discrimination, harassment and victimisation. |
|To ensure the implementation of Health, Safety and Welfare policies across the College |
|To deal professionally with colleagues and external partners as required. |
|To ensure the confidentiality and security of all the College’s documentation and information. |
|To attend training/refresher courses and meetings as required by the Line Manager |
|To co-operate and take part in the College’s appraisal scheme. |
|To carry out other such appropriate duties that maybe reasonably required to successfully carry out the role. |
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PERSON SPECIFICATION FORM
POST TITLE: Learner Financial Support Co-ordinator DATE: September 2015
| |Requirement |Essential |Desirable |Proposed |
| | | | |Selection |
| | | | |Method* |
|Experience |
| |Supervisory experience | |( |A/I |
| |Previous experience of working in a customer service, financial or education|( | |A/I |
| |environment | | | |
| |Experience of working effectively with data and finance |( | |A/I |
| |Experience of administering government learner financial support schemes | | | |
| | | |( |A/I |
|Education/Training/Qualifications |
| |Educated to level 3 |( | |A/I |
| |GCSE Maths and English grade C or above |( | |A/I |
| |Financial / Accounting qualifications | |( |A/I |
|Specialist Knowledge |
| |Excellent knowledge and experience in the use of Microsoft Office |( | |A/I/T |
| |applications, particularly Excel and Access | | | |
| |Use of specialist FE Management Information Systems including Tribal (EBS) | | | |
| | | |( |A/I |
|Skills |
| |Excellent organisational skills |( | |A/T |
| |Excellent communication skills, written and oral |( | |A/I |
|Qualities |
| |Organised and methodical |( | |A/I |
| |Work under pressure |( | |A/I |
| |Use own initiative |( | |A/I |
| |Suitable to work with children, young people and vulnerable adults |( | |A/I |
| |Team Player | | | |
| | |( | |A/I |
|Working arrangements and availability |
| |Willingness to travel between sites |( | |A/I |
| |Some flexibility is required in working hours |( | |A/I |
| |Car driver |( | |A/I |
* A=Application Form I=Interview T=Test
COMPLETED BY: Lesley Hawkins Signature
APPROVED BY: Derek Branton Signature
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