FAQ



FAQQuestionWhat kinds of questions should I use during FANS conversation? AnswerThe FANS questions are a conversationSupport# 1 Caregiver’s collaboration** NA If only one parent/caregiverDuring time with both caregivers, is one parent more vocal than the other?Ask about house rules and how consequences are decidedWho takes the lead for doctor visits, therapy, and school?Do they discuss and make a plan? Use MI skills to draw out the “quite” parentAsk non child focused questions Focus on listening for agreementMirror back where caregiver are in agreement# 2 Family CommunicationHow everyone in the family keeps informed and in the loop about what is important to each other?Ask about social / cultural norms around communication How do they share information that might be uncomfortable to talk aboutDo they have a family ritual of sharingDinner, calendar, tell parent for them to share with rest of family?# 3 Caregiver family & Social resourcesDo you have enough of what you need to take care of your family’s needs? Do you have family, friends, community members who can help you when you need it?Ask parents if they are active or members of any community organizations?Ask parents who their friends are today and who they used to be friends with?Ask if they still see or talk to them? When was the last time?Ask parent when the last time they saw or talked to their familyYou are NOT a social or natural support, if you are paid to provide a service# 4 Family safety** in their homeduring the visit with parents, listen for areas that could be concerns to themPoliceFire settingRunawaySelf-harming behaviors# 5 Caregiver Optimism (hopefulness)How do you think about the future? Do you generally have positive outlook? Do you expect good things to happen, or do you only expect bad or increased challenges to happen?Are they grateful / thankful for anythingStart a gratitude journalDoes the parent laugh easily?Does the parent cry easily?Can the parent relate a recent happy timeAs a parent it might seem almost impossible to envision a better tomorrow, especially if challenges have been piling up daily# 6 Spiritual**Rate as a 3 if there is no spiritual belief but do not create planDo they have a spiritual belief that supports them during challenges and or stress?Is the family currently connected to faith-based communityAsk if they were in the pastWhat happened?Would they like to be again?# 7 Caregivers Organization skillsDo you experience any difficulty getting things done, getting to appointments, managing appointments, managing your schedule? Do you feel the need or want help learning to manage some aspects of your home? THIS QUESTION IS NOT ABOUT HOW NEAT, CLEAN OR ORDERLY THEIR HOUSE IS!# 8 Caregiver self-care What are your interests? What are the things you do particularly well? What are some of the things you like doing whether you do them well or not?Share why having outside talents and interests are important for good overall healthWe stop being an individual, and loose ourselves in the illness / challengeWe, as parents, are not defined by our child/youths disability nor should our family be!!!What do you do for FUN? How do you RELAX? When was the last time you did something special for YOURSELF? What was that?We stop taking care of ourselves as challenges become greater. Our role is to help parents understand that to face the challenges they must first be healthy, & stay healthy!And to do that,Life MUST be more than the disability!# 9 CAREGIVER’S StressorsParenting is a hard role, but parenting a child or children with challenges that seem to multiply upon themselves many times a day can cause overwhelming stress. How does the caregiver manage the stress of LIFE!Ask on a scale of 0 to 4 how the day, week month stress level is. Ask if sometimes they find themselves finding ways to avoid being fully engaged.Ask about their physical health Ask when last time they had a physicalEducation# 10 CAREGIVER’S SELF-EFFICACYThis question asks the caregiver to look at how they perceive and USE their strengths, ability and competency to continually manage the many challenges of parenting all children in the home. Does the parent have a vision for their future? Can they share a time or situation where they gathered strength from someone or something?Ask is they feel courageous or have ever felt courageous Look for ability to take risks, talk about how comfortable they are in stepping out of comfort zone The degree of which caregiver is fully engaged, functioning and involved Do I believe I can manage all the appointments, behaviors, school etc?Do the challenges overcome my feeling that I have the abilities and belief that I can succeed The bottom line for this question ~DO I, Can I, BELIEVE in myself!# 11 Knowledge of Family & Child NeedsDo you feel comfortable with what you know about your child’s and family’s needs?Have Professionals told you things about your child and you were confused or didn’t completely understand what they meant?Are there areas of knowledge that feel you need more information about?A NEED is a specific SERVICE deliverable, NOT a whole PROGRAMWe only know what we know at the time we know it!# 12 Knowledge of Children’s system of care (CSOC)Ask what parent/caregiver knows about wraparound modelHave they ever heard of wraparoundAsk them to share their understandingabout the different components of the modelHave they been involved with wraparound in the pastIf they have: ask what worked, what could have been better, and explore barriers and their perception of the model# 13 Caregiver knowledge of community resourcesUnderstanding what resources are available in their community, what resources are needed, or would be helpful, and how to access resources are skills that not all parents find easy or are able to do when life is challenging.Not all resources need to be clinicalNot all resources cost $$$being able to see beyond everyday solutions, not giving up when problems get complicated, and learning from mistakes along the wayBeing resourceful means developing the ability to look at multiple solutions to a single problem.Creativity / Determination / Love & Caring / Curiosity / Passion / Resolve? Promote independence and collaboration. - While independence and collaboration may seem like opposites, both are necessary to become resourceful.Resources come and go. Resourcefulness is always available because it’s in us. The only question is how far we have to dig to get at it.# 14 Knowledge of Rights & ResponsibilitiesDo you know and understand your legal rights as a caregiver?Do you know where to learn more about your rights and responsibility as a caregiver?Do you know who to call to learn more?Are there certain or specific areas where you feel you might need to learn more about your rights and responsibilitiesAdvocacy# 15 Caregivers communicateAsk the parent about the last time they spoke with the school, counselor, Doctor, CSE, their friends, or family. How did the conversation go?Did the parent feel they were heard? Understood? Respected? Did the parent relate good and bad information?Did the parent feel they were heard? Understood? Respected? Did the parent relate good and bad information?Ask if the parent took notesAsk if the parent felt like part of a teamAsk if they felt talked down to Ask the parent if they got upset, or if others got upset?Ask Is the parent shy?Is there a language barrier# 16 ability to advocateHow do you feeling being involved in services for your child? Do you feel comfortable speaking up on behalf of your child? Would you like to learn more skill to better be able to be the informed driver, when making decisions about your child’s services? Things to think about:Is the parent shy? Does the parent believe that only professionals know what is best?Does the parent have challenges themselves?# 17 ability to participate in planning & supportUnderstand the degree to which the parent / caregiver wants or IS involved in the planning, implementing, supporting care and treatment as a partner with providers in services.Identify the level of involvement the caregiver has in planning and support for all services. Ask them what “involvement” means to themHelp them understand voice, access, ownership as a parent / caregiverLook for barriersConcrete and perceivedSometimes, parents say (in words or actions) “I can’t do this any moreExplore this further, ask “what does that statement mean to them?” As it could be a simple “right now,”“A few hours”, “even a few days” Or it could mean that the parent believes they have tried everything they could and don’t have anything left to giveCaregivers participation is MORE than a signatureClick Insert LinkSelect: Module: File ManageMenu: StaffTarget: New WindowNew window apprears:Select FAQs:Choose your document ................
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