PDF Book of Business Quotations - The Economist
Book of Business Quotations
Edited by Bill Ridgers
THE ECONOMIST IN ASSOCIATION WITH PROFILE BOOKS LTD
Published by Profile Books Ltd 3a Exmouth House, Pine Street, London ec1r 0jh
Copyright ? The Economist Newspaper Ltd, 2012
All rights reserved. Without limiting the rights under copyright reserved above, no part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise), without the prior written permission of both the copyright owner and the publisher of this book. The greatest care has been taken in compiling this book. However, no responsibility can be accepted by the publishers or compilers for the accuracy of the information presented.
Where opinion is expressed it is that of the author and does not necessarily coincide with the editorial views of The Economist Newspaper.
While every effort has been made to contact copyright-holders of material produced or cited in this book, in the case of those it has not been possible to contact successfully, the author and publishers will be glad to make amendments in further editions.
Designed by sue@lambledesign.demon.co.uk Typeset in EcoType by MacGuru Ltd info@.uk Printed in Great Britain by Clays, Bungay, Suffolk
A CIP catalogue record for this book is available from the British Library
Hardback ISBN: 978 1 84668 593 4 Ebook ISBN: 978 1 84765 817 3
SGS-COC-2061
The paper this book is printed on is certified by the ? 1996 Forest Stewardship Council A.C. (FSC). It is ancient-forest friendly. The printer holds FSC chain of custody SGS-COC-2061
Contents
About this book / xii Introduction / xiii
A Accountants and accountancy / 1 Advertising / 3 Advice / 6 Agriculture business / 9 The airline industry / 9 Ambition / 10 America / 12 Appraisals / 14 The arts / 15
B Banks and bankers / 18 Bills / 20 The board / 21 The boss / 22 Branding / 23 Bureaucracy / 24 Business education / 26 Business entertaining / 27 Business travel / 28
vi Contents
C Capitalism / 29 The car industry / 32 Change / 33 Civility / 36 Joking aside: five quotes from comedians / 37 Committees / 38 Communication / 38 Communism and socialism / 39 Competition / 40 Complacency / 43 Conferences / 43 Conflict and the arms industry / 44 Consultants and consulting / 45 Consumerism / 46 Corporations / 49 Costs / 50 Creativity / 51 Credit / 54 Crime / 55 Culture / 55 Customers and customer service / 56 Cynicism / 60
D Data, information and statistics / 61 Debt / 63 Decision-making / 64 Delegation / 66 Design / 66 Development / 67 Discipline / 68
Contents
vii
Dishonesty / 68 Diversity / 69 Downturns and economic turmoil / 70 The drugs industry / 70
E Economics / 72 In brief: five epigrams / 74 Education / 76 Egotism / 76 Emerging markets / 77 Entrepreneurs and entrepreneurialism / 77 The environment / 80 Envy and jealousy / 81 Ethics / 82 Europe / 85 Experience / 86 Expertise / 87
F Failure / 89 Showing character: five quotes from film and TV / 91 Family business / 92 The film industry / 93 Financial crises / 93 Following the herd / 94 Foot-in-mouth and blunt honesty / 95 Friendship / 96 Fulfilment / 97 Fun / 97
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