Georgia Tech's Survey of Technologies Used by MARTA Riders

Georgia Tech's Survey of Technologies Used by MARTA Riders

Welcome to Georgia Tech's Survey of Technologies Used by MARTA Riders

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Please read this before continuing. You are being asked to volunteer in a study by researchers at Georgia Tech. All you have to do to participate in the study is fill out this short, online survey. As compensation for completing the survey, you will receive a $5 Starbucks gift card. Instructions to receive the gift card are on the last page of the survey. You must be at least 18 years old to be in the study. The purpose of this study is to examine how transit riders use new technologies when riding MARTA (Metropolitan Atlanta Rapid Transit Authority). The survey takes about 510 minutes to complete, and the questions include: 1. Your use of the MARTA bus and rail system, 2. Your use of smartphone apps related to MARTA, 3. Information about you, for example, your age and ethnicity, and 4. Your Breeze Card number (a 16digit number on the back of your Breeze Card). In order to receive the $5 Starbucks gift card, you must complete the entire survey, including providing your 16digit Breeze Card number. We (Georgia Tech) cannot gain access to your Breeze Card account. Your Breeze Card number will only be shared with MARTA, in order to determine how many trips you have recently made on MARTA buses and trains. The survey data collected in this research study will be kept strictly confidential. Study records will be kept confidential to the extent allowed by law. The risks involved are no greater than those involved in daily activities. Your participation in this study is voluntary. You do not have to be in this study if you don't want to be. You have the right to change your mind and leave the study at any time without giving any reason and without penalty. If you have any questions about the study, you may contact Candace Brakewood at candace.brakewood@gatech.edu or Kari Watkins at kari.watkins@ce.gatech.edu. If you have any questions about your rights as a volunteer for this research study, you may contact Melanie Clark at Georgia Institute of Technology at (404)8946942. Please feel free to print this page for later reference. By checking the box below and clicking the `Accept' button, you indicate your consent to participate in this research study. Thank you for your participation!

*1. By checking below, you indicate your consent to participate in this research study.

nmlkj Check to consent and continue.

Ticketing Information

Please tell us how you usually pay for MARTA bus/train trips.

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Georgia Tech's Survey of Technologies Used by MARTA Riders

*2. Do you have a plastic Breeze Card that you use to pay for MARTA buses and/or

trains?

nmlkj Yes, I have 1 plastic Breeze Card that I use when I ride MARTA nmlkj Yes, I have 2 or more plastic Breeze Cards that I use when I ride MARTA nmlkj No, I use a paper Breeze Ticket nmlkj No, I pay directly with cash (by putting cash in bus fareboxes) nmlkj I'm not sure

Sorry.

Yes,

I'm sorry, but you are not eligible to participate in this study because you do not use a plastic Breeze Card. Thank you for your understanding.

Ticketing Information (continued)

Please tell us more about your Breeze Card and how you use it.

In order to participate in the study, please share your 16 digit Breeze Card number. It is located on the back side of the Breeze Card in the bottom right corner (see photo).

I

We (Georgia Tech) cannot gain access to your Breeze Card account. Your Breeze Card number will only be shared with MARTA, and it will only be used to determine how many trips you have recently made on MARTA buses and trains.

*3. What is your 16digit Breeze Card number?

Please do not enter spaces or dashes.

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Georgia Tech's Survey of Technologies Used by MARTA Riders

*4. When did you get your Breeze Card?

nmlkj Within the last year (i.e. within the last 12 months) nmlkj One year or more ago (i.e. 12 months or more ago) nmlkj I'm not sure

*5. Do you share your Breeze Card with others?

nmlkj Yes, I often share my Breeze Card with family/friends/coworkers nmlkj Yes, I occasionally share my Breeze Card with family/friends/coworkers

Other

nmlkj Yes, I have shared my Breeze Card once or twice in the past nmlkj No, I never share my Breeze Card nmlkj I'm not sure nmlkj Other (please specify)

*6. In addition to your Breeze Card, do you pay for rides on MARTA in other ways?

gfedc Yes, I sometimes pay directly with cash (by putting cash in bus fareboxes) gfedc Yes, I sometimes use a paper Breeze Ticket

Other

gfedc No, I always use my Breeze Card gfedc I'm not sure gfedc Other (please specify)

Ticketing Information (continued)

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Georgia Tech's Survey of Technologies Used by MARTA Riders

Please tell us more about your Breeze Card(s). In order to participate in the study, please share the 16 digit Breeze Card number of the card that you use most frequently. This number is located on the back side of the Breeze COathredr in the bottom right corner (see photo). We (Georgia Tech) cannot gain access to your Breeze Card account. Your Breeze Card number will only be shared with MARTA, and it will only be used to determine how many trips you have recently made on MARTA buses and trains.

*7. What is the 16 digit Breeze Card number of the card you use most frequently?

Please do not enter any spaces or dashes.

*8. When did you get your Breeze Card (the one that you use most frequently)?

nmlkj Within the last year (i.e. within the last 12 months) nmlkj One year or more ago (i.e. 12 months or more ago) nmlkj I'm not sure

*9. Do you share your Breeze Card (the one that you use most frequently) with others?

nmlkj Yes, I often share my Breeze Card with family/friends/coworkers nmlkj Yes, I occasionally share my Breeze Card with family/friends/coworkers nmlkj Yes, I have shared my Breeze Card once or twice in the past nmlkj No, I never share my Breeze Card nmlkj I'm not sure nmlkj Other (please specify)

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Georgia Tech's Survey of Technologies Used by MARTA Riders

*10. In addition to your Breeze Card(s), do you pay for rides on MARTA in other ways?

gfedc Yes, I sometimes pay directly with cash (by putting cash in bus fareboxes) gfedc Yes, I sometimes use a paper Breeze Ticket gfedc No, I always use a Breeze Card gfedc I'm not sure gfedc Other (please specify)

*11. Please tell us why you have more than one Breeze Card.

gfedc I have extra Breeze Cards to share with family/friends/coworkers gfedc I have an extra Breeze Card for visitors gfedc I forgot I already had one and purchased another one gfedc I lost/misplaced one and purchased another one gfedc Other (please specify)

Riding MARTA trains

Please tell us how often and where you ride MARTA trains.

*12. How many trips did you make on MARTA TRAINS in the last week?

Begin counting yesterday and go back 7 days. Count going to and returning from a destination as 2 trips. If your trip(s) involved a transfer between train lines, please count that as just 1 trip.

nmlkj No trips

n m l k j 4 trips

nmlkj 8 trips

nmlkj 1 trip

n m l k j 5 trips

nmlkj 9 trips

nmlkj 2 trips

n m l k j 6 trips

nmlkj 10 trips

nmlkj 3 trips

n m l k j 7 trips

nmlkj 11 or more trips

*13. In the last week, which MARTA TRAIN line did you ride most frequently?

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