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QUESTIONSANSWERSHow many guests can be accommodated?Up to 11 guests can be accommodated comfortably.Where is the villa?The villa is in the gated community of Windsor at Westside, Kissimmee. It is between SR 192 and US 27. Directions and maps can be found on the website.What facilities are available on site?The villa has its own private south facing pool and spa which can be heated at additional cost, if required. Wi-Fi is available throughout the property and there is cable TV in both lounges and every bedroom. The villa is fully air-conditioned. Windsor at Westside has lots of community facilities including: pool, spa, lazy river, children’s splash area, tikki bar, gym, sports courts, gaming arcade and children’s play area. Organised activities are available during the day.Is the manager local?Yes, the manager is located at Champions Gate which is a short drive away. Contact details are available in the villa information book.How far is it to the theme parks?Approximate distances from the villa to the main theme parks and attractions are as follows:Disneyworld: 8 milesUniversal, Volcano Bay, Sea World & Aquatica: 11 milesLegoland: 26 milesKennedy Space Center: 70 milesBusch Gardens: 64 milesMore information is available in the villa information file.How far are shops and restaurants?There are numerous shops and restaurants available along the SR 192 within minutes drive of the villa including supermarkets and pharmacies. There is also a 24-hour Wal-Mart superstore 5 miles away at Cagan Crossing on the US 27.Retail outlets can also be found along SR 192. Shopping malls are a short drive away:Pointe Orlando, International Drive: 19 milesPremium Outlets Vineland Avenue: 14 milesPremium Outlets, I-Drive: 20 milesMall at Millenia: 24 milesFlorida Mall: 24 milesAre there golf courses close by?Yes, there is an abundance of golf courses nearby for all abilities. You might want to consider using GolfNow for late tee times & hot deals. Is there a medical centre or hospital close by?There is an information file in the villa providing details for all emergencies.Is there a beach close by?There are numerous beaches along both the Atlantic and Gulf coasts of Florida. The closest is around 1 hour drive from the villa. There is further information in the villa information file.Are pets allowed?Sorry no pets are allowed.Is smoking allowed?There is no smoking allowed in the villa. Why do we need to pay a security deposit?We require a security deposit to cover any damages that occur during your stay. It also covers excess cleaning, should it be needed, following your stay. Once we receive confirmation from our manager that everything is OK, we will refund your security deposit to you.What if I have any further questions?We are happy to assist you with any questions you may have; please feel free to email us. For contact information during your stay, please refer to the villa information file. ................
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