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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

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Schedule for - Multiple Award Schedule

Federal Supply Group: Professional Services Class:

For more information on ordering from Federal Supply Schedules

go to the GSA Schedules page at

Contract Number: 47QRAA19D0036

Contract Period: January 16, 2019 – January 15, 2024

Contractor: E-PAGA, Inc.

9201 Corporate Boulevard, Suite 430

Rockville, MD 20850-6523

Business Size: Small Business

Telephone: 888-283-7242

FAX Number: 888-703-8001

Web Site: e-

E-mail: wyu@e-

Contract Administration: Wai-Lun W Yu

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

|SIN |SIN Description |

|541611 |Management and Financial Consulting, Acquisition and Grants Management Support, and |

| |Business Program and Project Management Services |

|611430 |Professional and Management Development Training |

|611512 |Flight Training |

|OLM |Order-Level Materials (OLM) |

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. Not Applicable, Services

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See page 3

2. Maximum Order: SINs 541611, 611430, 611512: $1,000,000.00 SIN OLM: $250,000.00

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic Only

5. Point(s) of production (city, county, and state or foreign country): Same as company address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: Additional 2% discount for individual orders over $200,000.00

8. Prompt payment terms: Additional 1.5% -10 days, net 30 days Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions."

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): Specified on the Task Order

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor

10c. Overnight and 2-day delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to effect a faster delivery: Contact Contractor

11. F.O.B. Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address

14. Warranty provision.: Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): None

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): [Identify as applicable] N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: . N/A

23. Data Universal Numbering System (DUNS) number: 624889189

24. Notification regarding registration in System for Award Management (SAM) database: Contractor registered and active in

Awarded GSA Pricing

|Item |Labor Category |Year 1 |Year 2 |Year 3 |Year 4 |Year 5 |

|2 |Project Manager |$126.69 |$129.30 |$131.97 |$134.68 |$137.46 |

|3 |Project Control Specialist |$95.00 |$96.96 |$98.95 |$100.99 |$103.07 |

|4 |Business Management Analyst 1|$131.79 |$134.50 |$137.27 |$140.10 |$142.99 |

|5 |Business Management Analyst 2|$159.62 |$162.91 |$166.27 |$169.69 |$173.19 |

|6 |Business Management Analyst 3|$206.33 |$210.58 |$214.92 |$219.34 |$223.86 |

|7 |Quality Manager |$124.41 |$126.98 |$129.59 |$132.26 |$134.99 |

|8 |Quality Control Specialist 1 |$75.37 |$76.92 |$78.51 |$80.12 |$81.77 |

|9 |Quality Control Specialist 2 |$114.26 |$116.61 |$119.01 |$121.46 |$123.97 |

|10 |Technical Writer/Editor |$75.37 |$76.92 |$78.51 |$80.12 |$81.77 |

|11 |Section 508 Specialist |$87.55 |$89.35 |$91.19 |$93.07 |$94.99 |

|12 |Creative Director |$113.30 |$115.63 |$118.02 |$120.45 |$122.93 |

|13 |Multimedia Specialist - Video|$124.41 |$126.98 |$129.59 |$132.26 |$134.99 |

|14 |Multimedia Specialist - Audio|$124.41 |$126.98 |$129.59 |$132.26 |$134.99 |

|15 |Graphic Designer |$85.49 |$87.26 |$89.05 |$90.89 |$92.76 |

|16 |Motion Graphics Artist |$124.41 |$126.98 |$129.59 |$132.26 |$134.99 |

|17 |3d Modeler/Animator |$111.24 |$113.53 |$115.87 |$118.25 |$120.69 |

|18 |UI/UX Engineer/Developer |$124.41 |$126.98 |$129.59 |$132.26 |$134.99 |

|19 |Software Engineer 1 |$114.03 |$116.38 |$118.78 |$121.22 |$123.72 |

|20 |Software Engineer 2 |$135.19 |$137.98 |$140.82 |$143.72 |$146.68 |

|21 |Database Administrator 1 |$90.22 |$92.08 |$93.97 |$95.91 |$97.89 |

|22 |Database Administrator 2 |$116.41 |$118.80 |$121.25 |$123.75 |$126.30 |

|23 |Web Applications Developer 1 |$90.22 |$92.08 |$93.97 |$95.91 |$97.89 |

|24 |Web Applications Developer 2 |$116.41 |$118.80 |$121.25 |$123.75 |$126.30 |

|25 |Data Scientist |$125.73 |$128.32 |$130.96 |$133.66 |$136.41 |

|26 |Instructional Systems |$101.79 |$103.89 |$106.03 |$108.21 |$110.44 |

| |Designer 1 | | | | | |

|27 |Instructional Systems |$107.11 |$109.32 |$111.57 |$113.87 |$116.22 |

| |Designer 2 | | | | | |

|28 |Instructional Systems |$138.96 |$141.82 |$144.74 |$147.72 |$150.77 |

| |Designer 3 | | | | | |

|29 |Instructional Technologist 1 |$159.62 |$162.91 |$166.27 |$169.69 |$173.19 |

|30 |Instructional Technologist 2 |$194.79 |$198.80 |$202.89 |$207.07 |$211.34 |

|31 |Subject Matter Expert 1 |$154.99 |$158.19 |$161.44 |$164.77 |$168.16 |

|32 |Subject Matter Expert 2 |$194.79 |$198.80 |$202.89 |$207.07 |$211.34 |

|33 |Facilitator 1 |$92.03 |$93.92 |$95.86 |$97.83 |$99.85 |

|34 |Facilitator 2 |$124.93 |$127.50 |$130.13 |$132.81 |$135.54 |

The following are the labor category descriptions for each labor category:

|Labor Category |Program Manager |

|Brief Description of |The Program Manager is the senior contract supervisor who provides daily operational management of contract |

|Responsibilities |personnel. This person is responsible for: monitoring the productivity and success of the project; providing |

| |briefings and status reports; and managing personnel as needed. The Program Manager is the company official |

| |primarily responsible for managing the day-to-day activities of the company. The focus of the Program Manager|

| |is operations management, which means he or she is responsible for the development, design, operation, and |

| |improvement of the systems that create and deliver products/services. The Program Manager is responsible for |

| |ensuring that business operations are efficient and effective and that proper management of resources, |

| |distribution of products and services to customers, and analysis of future operational requirements is |

| |completed. The Program Manager shall be an expert in the development of products and services, contracting |

| |procedures, and possess an understanding of modern management theories, including quality improvement/process|

| |improvement techniques. |

|Education Required |Bachelor’s Degree in business or program management and at least 10 years in a technical, consulting and/or |

| |management discipline. |

|Experience (years) |10 years of related experience |

|Labor Category |Project Manager |

|Brief Description of |Project Manager applies their broad management skills and specialized functional and technical expertise to |

|Responsibilities |guide project teams in delivering client solutions or to manage the day-to-day operations. Provides |

| |leadership and overall direction within a single organization or serves as the project manager of a single |

| |large program containing multiple task elements. Coordinates personnel, services and products from a variety |

| |of functional areas. Applies industry as well as training, change management, functional, technical, and |

| |project management expertise. Requires PMP Certification. |

|Education Required |Bachelor’s Degree and Project Management Institute (PMI) Project Management Professional (PMP) Certification.|

|Experience (years) |5 years of related experience |

|Labor Category |Project Control Specialist |

|Brief Description of |Under the guidance of the Program/Project Manager, is responsible for process and technique development that |

|Responsibilities |facilitates financial management and control of the project. Demonstrates competent writing and oral |

| |communication skills. Ensures quality products and services are delivered. Leads estimating, planning, |

| |scheduling and cost control/engineering tasks. Leads production control; develops and implements project |

| |controls systems; identifies potential schedule slips and cost overruns; provides senior management reports |

| |that accurately project contractor status; and develops project recovery plans. |

|Education Required |Bachelor’s Degree in business and at least 3 years in a technical, consulting and/or management discipline. |

|Experience (years) |3 years of related experience |

|Labor Category |Business Management Analyst 1 |

|Brief Description of |The Business Management Analyst 1 has advanced training and/or experience in specific disciplines, |

|Responsibilities |methodologies, or specialties required for the client engagement. They can work independently to troubleshoot|

| |issues across the organization, review technical work completed by others, and provide guidance to other team|

| |members. |

|Education Required |Bachelor’s Degree in business and at least 3 years in a technical, consulting and/or management discipline. |

|Experience (years) |3 years of related experience |

|Labor Category |Business Management Analyst 2 |

|Brief Description of |The Business Management Analyst 2 can work independently or with other team members to complete assignments |

|Responsibilities |and to provide support to the project team by executing tasks, problem solving, data gathering, and |

| |developing draft solution alternatives. |

|Education Required |Bachelor’s Degree in business and at least 5 years in a technical, consulting and/or management discipline. |

|Experience (years) |5 years of related experience |

|Labor Category |Business Management Analyst 3 |

|Brief Description of |The Business Analyst 3 has advanced training and/or experience in specific disciplines, methodologies, or |

|Responsibilities |specialties required for the client engagement. They can work independently to troubleshoot issues across the|

| |organization, review technical work completed by others, and provide guidance to other team members. |

|Education Required |Master's Degree in business and at least 7 years in a technical, consulting and/or management discipline.. |

|Experience (years) |7 years of related experience |

|Labor Category |Quality Manager |

|Brief Description of |Directs, managers and performs a wide variety of tasks to facilitate the management and implementation of |

|Responsibilities |effective quality assurance programs, including development of QA programs and procedures, implementation and|

| |coordination of QA programs, and independent verification of compliance and effectiveness with applicable QA |

| |documents. Has extensive assurance experience and applies judgment toward solving complex issues. |

|Education Required |Bachelor’s Degree in business |

|Experience (years) |5 years of related experience |

|Labor Category |Quality Control Specialist 1 |

|Brief Description of |The Quality Control Specialist helps establish and maintains processes and associated documentation in |

|Responsibilities |support of professionals/software program. The QCS determines the resources required for quality control and |

| |maintains the level of quality throughout the project cycle. The QCS conducts formal and informal reviews at |

| |pre-determined points throughout the development cycle. |

|Education Required |Bachelor’s Degree in business |

|Experience (years) |2 years of related experience |

|Labor Category |Quality Control Specialist 2 |

|Brief Description of |The Quality Control Specialist helps establish and maintains processes and associated documentation in |

|Responsibilities |support of professionals/software program. The QCS determines the resources required for quality control and |

| |maintains the level of quality throughout the project cycle. The QCS conducts formal and informal reviews at |

| |pre-determined points throughout the development cycle. |

|Education Required |Bachelor’s Degree in business |

|Experience (years) |4 years of related experience |

|Labor Category |Technical Writer/Editor |

|Brief Description of |Prepares brochures, operating instructions, training materials and reports of a technical nature working |

|Responsibilities |under general direction and subject to deadlines and heavy workload. Edits documents on complex information |

| |systems hardware, software, and systems subjects that have been prepared by technical specialists, to ensure |

| |that organization, vocabulary, and development is clear, logical, and meaningful to those with less subject |

| |matter knowledge than the authors. Combines reports and papers from several authors, determining the |

| |relationships of each component part to the whole to produce final products that are clear, logically |

| |organized, and presented in a uniform style. Reviews complex and lengthy technical material and prepares |

| |written or oral summaries that are easily understood by non-technical audiences. |

|Education Required |Bachelor’s Degree in English and at least 2 years professional experience working as an editor. |

|Experience (years) |2 years of related experience |

|Labor Category |Section 508 Specialist |

|Brief Description of |The 508 Specialist is responsible for overseeing and implementing the Rehabilitation Act of 1973, Section 508|

|Responsibilities |requirements for design and editing of documents and presentation slides. Typically, these professionals |

| |shall have: A. Knowledge of 2D graphical Design; B. Knowledge of 508 Document and presentation slide |

| |requirements; C. Demonstrated ability to convert documents and slide presentation into 508 compliant |

| |Microsoft Word documents, Portable Document Format (PDF) and Microsoft Power Point presentation products; D. |

| |Experience working with content experts and project managers, and producers in the design and development of |

| |508 compliant products.  Ensures that that the WIA‐ARIA ,  WC3, and VHA 508 standards are applied and adhered|

| |to faithfully. Direct a team that includes the usability specialist.    |

|Education Required |Bachelor’s Degree in English and DHS Trusted Tester certification |

|Experience (years) |3 years of related experience |

|Labor Category |Creative Director |

|Brief Description of |Serves as a marketing and design consultant for originating concepts and initial designs · Helps communicate |

|Responsibilities |design approaches to clients · Collaborates with Art Director, Designers, Strategists, and Developers to |

| |integrate all efforts and client feedback into an effective and cohesive marketing communications solution · |

| |Provides creative insight throughout project · Assumes the conceptual or design lead on especially |

| |challenging work · Assists in the supervision and coordination of all Creative Department personnel to assure|

| |they are performing their jobs effectively, controlling their costs, achieving quality standards, maximizing |

| |weekly billings, controlling schedule and overtime, and job related costs and materials · Assures a |

| |consistently high-level of work performed by the company. |

|Education Required |Bachelor’s Degree in fine arts, or communication arts and design, or illustration, graphic design, and at |

| |least 10 years professional experience working as an integral part of a multimedia development team |

|Experience (years) |10 years of related experience |

|Labor Category |Multimedia Specialist - Video |

|Brief Description of |Plan and conduct meetings with clients to discuss briefs/requirements and/or project progress and make |

|Responsibilities |technical recommendations. Create multimedia designs in liaison with animators, programmers, writers, video |

| |producers, sound engineers and artists. Develop and use skills and expertise in appropriate design packages. |

| |Keep up-to-date with technological and software developments. Test products for errors and making amendments.|

| |Advise clients on what is technically possible and produce a proposal. Author files into a single program. |

| |Produce finished design work and presenting final designs to clients. |

|Education Required |Bachelor's Degree in video production, or communication arts and design, and at least 4 years professional |

| |experience in motion graphics development. |

|Experience (years) |4 years of related experience |

|Labor Category |Multimedia Specialist - Audio |

|Brief Description of |Plans and produces audio material for communication and learning. Develops production ideas based on |

|Responsibilities |assignment or generates own ideas based on objectives of project. Conducts research or uses knowledge and |

| |training to determine format, approach, content, level, and medium which will be most effective, meet |

| |objectives, and remain within budget. Works with project producer/director to complete audio portion of |

| |project. |

|Education Required |Bachelor's Degree in music, or engineering, or communication arts and design, and at least 2 years |

| |professional experience in multimedia production. |

|Experience (years) |2 years of related experience |

|Labor Category |Graphic Designer |

|Brief Description of |Demonstrates excellent knowledge of layout principles and general design aesthetics. Determines size and |

|Responsibilities |arrangement of illustrative material and copy, selects style and size of type, and creates sample layouts. |

| |Designs sales, advertising, and public relations materials including logos, marketing collateral, educational|

| |materials, and web sites. Develops art and copy layouts using a variety of media to meet specific |

| |promotional needs. Possesses the ability to design across multiple media, including print, the Web, and |

| |multimedia. Shows expertise in graphic design software such as Adobe Photoshop, Adobe Illustrator, and Quark|

| |Xpress. Owns a strong foundation in interface design, computer animation, multimedia development and web |

| |page design; expert-level experience with HTML, Flash, and 3D applications. Designs and develops |

| |deliverables per client needs and expectations and presents concepts. Interacts and confers with internal |

| |team and client regarding specific work efforts, including seeking regular feedback and input from client on |

| |deliverables. Produces high quality design deliverables while working within budget and meeting deadlines |

|Education Required |Bachelor's Degree in graphic design, or fine arts, or communication arts and design, or illustration, and at |

| |least 2 years professional experience in graphics development. |

|Experience (years) |2 years of related experience |

|Labor Category |Motions Graphics Artist |

|Brief Description of |Using computer programs, motion graphic artists create animated 2- and 3-dimensional images. Artists use |

|Responsibilities |video and animation to give the impression of action through changing images. Work is produced for media, |

| |such as the Internet, television, and film. |

|Education Required |Bachelor's degree in animation, or graphic design, or fine arts, or communication arts and design, or |

| |illustration, or video, and at least 4 years professional experience in motion graphics development. |

|Experience (years) |4 years of related experience |

|Labor Category |3D Modeler/Animator |

|Brief Description of |The 3D animator is responsible for creating 3 dimensional animations in software such as 3DS Max. The 3D |

|Responsibilities |animation understands the 12 principles of animation and will apply it to character animation or motion |

| |graphic animation. 3 years of professional experience preferred, but a professional demo reel demonstrating |

| |2D animation skills can qualify. |

|Education Required |Bachelor's Degree in 3D modeling, or graphic design, or communication arts and design, or video, or |

| |engineering, and at least 4 years professional experience in modeling and animation. |

|Experience (years) |4 years of related experience |

|Labor Category |UI/UX Engineer/Developer |

|Brief Description of |Support, through software design and development experience, DI’s mission of providing engineering services |

|Responsibilities |and consulting in human-system integration (HSI), usability engineering, training systems design and |

| |evaluation, and next generation HSI research. · Responsible for translating project requirements into UI |

| |designs that incorporate interface usability and user experience best practices. · Translate user needs into |

| |detailed design specifications; provide prototype and end-user applications and enhancements based on |

| |specifications. · Develop rapid prototypes of potential new products, features, or widgets either as proof of|

| |concept or to assist in requirements. · Participate in all stages of software development while providing UI |

| |technical expertise: including refining UI vision, gathering user feedback, UI design, coding, testing, |

| |release, and support · Serve as the company expert in all areas of usability, graphic design and product |

| |branding. · Utilize experience when leveraging internal groups to brainstorm completely new graphical |

| |interfaces based on existing strategy or innovating within existing products. · Provide detailed, reusable |

| |product documentation. · Manage risk by identifying, quantifying and monitoring potential threats to the |

| |project or development lifecycle. · Contribute to early identification of project issues and opportunities |

| |for product improvement. |

|Education Required |Bachelor's Degree in computer science, MIS, math, engineering, or business. |

|Experience (years) |4 years of related experience |

|Labor Category |Software Engineer 1 |

|Brief Description of |Software Engineer 1 shall have experience with design and development of software products and applications. |

|Responsibilities |Good working knowledge and hands-on experience with key software platform architectures, web servers, |

| |application servers, and relational databases. Performs work involved in one or more of the phases of |

| |developing software used in products or services provided to external customers. May develop applications or |

| |work with operating system software. |

|Education Required |Bachelor's Degree in computer science, MIS, math, engineering, or business. |

|Experience (years) |3 years of related experience |

|Labor Category |Software Engineer 2 |

|Brief Description of |Software Engineer 2 shall have experience with design and development of software products and applications. |

|Responsibilities |Good working knowledge and hands-on experience with key software platform architectures, web servers, |

| |application servers, and relational databases. Performs work involved in one or more of the phases of |

| |developing software used in products or services provided to external customers. May develop applications or |

| |work with operating system software. |

|Education Required |Bachelor's Degree in computer science, MIS, math, engineering, or business. |

|Experience (years) |6 years of related experience |

|Labor Category |Database Administrator 1 |

|Brief Description of |Serves as interface with engineering client on day-today project issues and assists project manager with |

|Responsibilities |development of solutions to address client problems with project goals and strategies; provides expertise in |

| |doing specific project tasks and reviewing task products for adherence to client requirements, directs |

| |completion of specific tasks within scheduling and budgetary parameters; makes presentations and leads |

| |meetings with client on specific subtasks. Provide guidance and direction of tasks and sub-tasks including |

| |sub-tasks associated with project organization, design and multiple sub-task completion. |

|Education Required |Bachelor’s Degree in computer science, MIS, math, engineering, or business, and 2 years professional |

| |experience developing databases in a team environment. |

|Experience (years) |2 years of related experience |

|Labor Category |Database Administrator 2 |

|Brief Description of |Serves as interface with engineering client on day-today project issues and assists project manager with |

|Responsibilities |development of solutions to address client problems with project goals and strategies; provides expertise in |

| |doing specific project tasks and reviewing task products for adherence to client requirements, directs |

| |completion of specific tasks within scheduling and budgetary parameters; makes presentations and leads |

| |meetings with client on specific subtasks. Provide guidance and direction of tasks and sub-tasks including |

| |sub-tasks associated with project organization, design and multiple sub-task completion. |

|Education Required |Bachelor’s Degree in computer science, MIS, math, engineering, or business. |

|Experience (years) |5 years of related experience |

|Labor Category |Web Application Developer 1 |

|Brief Description of |Will perform a variety of moderately complex tasks related to designing, developing, troubleshooting, |

|Responsibilities |debugging, and implementing software code for Web sites. Individuals apply comprehensive knowledge gained |

| |through previous technical assignments and software development tasks. |

|Education Required |Bachelor’s Degree in computer science, MIS, math, engineering, or business, and 2 years professional |

| |experience developing web applications in a team environment. |

|Experience (years) |2 years of related experience |

|Labor Category |Web Application Developer 2 |

|Brief Description of |Will perform a variety of moderately complex tasks related to designing, developing, troubleshooting, |

|Responsibilities |debugging, and implementing software code for Web sites. Individuals apply comprehensive knowledge gained |

| |through previous technical assignments and software development tasks. |

|Education Required |Bachelor’s Degree in computer science, MIS, math, engineering, or business. |

|Experience (years) |4 years of related experience |

|Labor Category |Data Scientist |

|Brief Description of |Works to makes value out of data. Analyze data through detailed methods and utilizing highly advanced |

|Responsibilities |software to provide recommendations to clients based on analytics. |

|Education Required |Bachelor’s Degree in computer science, MIS, math, engineering, or business. |

|Experience (years) |4 years of related experience |

|Labor Category |Instructional Systems Designer 1 |

|Brief Description of |Conducts training analysis, designs and develops training curricula, designs and develop multimedia/web |

|Responsibilities |storyboards and training, and measures and evaluates effectiveness of training. Works with a design team to |

| |perform analysis, design and development for instructional and/or performance support solutions. Conducts |

| |task, needs, and audience analyses, and workflow observations. Working knowledge of the instructional design |

| |process (ISD/ADDIE/SAT). Works to develop and document instructor-led, paper-based, and technology delivered |

| |curriculum and/or performance support solutions. Possesses excellent writing skills and demonstrates the |

| |ability to work effectively with subject matter experts to conduct research and resolve issues. |

|Education Required |Bachelor’s Degree in instructional systems design, education, social sciences, business, or academics. |

|Experience (years) |2 years of related experience |

|Labor Category |Instructional Systems Designer 2 |

|Brief Description of |Conducts training analysis, designs and develops training curricula, designs and develop multimedia/web |

|Responsibilities |storyboards and training, and measures and evaluates effectiveness of training. Works with a design team to |

| |perform analysis, design and development for instructional and/or performance support solutions. Conducts |

| |task, needs, and audience analyses, and workflow observations. Working knowledge of the instructional design |

| |process (ISD/ADDIE/SAT). Works to develop and document instructor-led, paper-based, and technology delivered |

| |curriculum and/or performance support solutions. Possesses excellent writing skills and demonstrates the |

| |ability to work effectively with subject matter experts to conduct research and resolve issues. |

|Education Required |Bachelor’s Degree in instructional systems design, education, social sciences, business, or academics. |

|Experience (years) |4 years of related experience |

|Labor Category |Instructional Systems Designer 3 |

|Brief Description of |Conducts training analysis, designs and develops training curricula, designs and develop multimedia/web |

|Responsibilities |storyboards and training, and measures and evaluates effectiveness of training. Works with a design team to |

| |perform analysis, design and development for instructional and/or performance support solutions. Conducts |

| |task, needs, and audience analyses, and workflow observations. Working knowledge of the instructional design |

| |process (ISD/ADDIE/SAT). Works to develop and document instructor-led, paper-based, and technology delivered |

| |curriculum and/or performance support solutions. Possesses excellent writing skills and demonstrates the |

| |ability to work effectively with subject matter experts to conduct research and resolve issues. |

|Education Required |Master’s Degree in instructional systems design, education, social sciences, business, or academics. |

|Experience (years) |6 years of related experience |

|Labor Category |Instructional Technologist 1 |

|Brief Description of |Serve as instructor in delivering training and/or developing programs. Formulates and provides overall |

|Responsibilities |direction for the training activities within the task. Works with training specialists, vendors, and clients |

| |to ensure that scope of training activities is current and appropriate to meet client requirements. |

| |Responsible for adopting new communication technology and the creation of new communications materials, such |

| |as a training curriculum, training courses, pamphlets, brochures, booklets, speeches, presentations or |

| |magazines. Reviews training programs and identifies training required by law and/or agency policies. Develop |

| |technology-based delivery methods of learning activities (Web-based, etc.). |

|Education Required |Bachelor’s Degree in instructional technologies. |

|Experience (years) |3 years of related experience |

|Labor Category |Instructional Technologist 2 |

|Brief Description of |Serve as instructor in delivering training and/or developing programs. Formulates and provides overall |

|Responsibilities |direction for the training activities within the task. Works with training specialists, vendors, and clients |

| |to ensure that scope of training activities is current and appropriate to meet client requirements. |

| |Responsible for adopting new communication technology and the creation of new communications materials, such |

| |as a training curriculum, training courses, pamphlets, brochures, booklets, speeches, presentations or |

| |magazines. Reviews training programs and identifies training required by law and/or agency policies. Develop |

| |technology-based delivery methods of learning activities (Web-based, etc.). |

|Education Required |Master’s Degree in instructional technologies. |

|Experience (years) |5 years of related experience |

|Labor Category |Subject Matter Expert 1 |

|Brief Description of |The Subject Matter Expert provides unique and specialized expertise on a specific business, technical or |

|Responsibilities |management subject. The SME may serve as a senior advisor / analyst to customer’s executive management team |

| |for functional expertise. The SME must have strong writing and communications skills and the ability to |

| |interface with senior and executive management. |

|Education Required |Master’s Degree in business and at least 7 years in a technical, consulting and/or management discipline. |

|Experience (years) |7 years of related experience |

|Labor Category |Subject Matter Expert 2 |

|Brief Description of |The Subject Matter Expert provides unique and specialized expertise on a specific business, technical or |

|Responsibilities |management subject. The SME may serve as a senior advisor / analyst to customer’s executive management team |

| |for functional expertise. The SME must have strong writing and communications skills and the ability to |

| |interface with senior and executive management. |

|Education Required |Master’s Degree in business and at least 10 years in a technical, consulting and/or management discipline. |

|Experience (years) |10 years of related experience |

|Labor Category |Facilitator 1 |

|Brief Description of |Conducts information collection and coordination as part of a project team. Also, facilitates subcommittees, |

|Responsibilities |breakout sessions at workshops, intra-organizational meetings, and small multi-party stakeholder meetings and|

| |workshops. In addition, organizes conferences, large meetings, report production, and web-site development |

| |and maintenance. Conducts convening interviews, drafts meeting summaries and reports, coordinates internal |

| |team, and oversees meeting logistics work of support staff. |

|Education Required |Bachelor’s Degree in business and at least 4 years in a technical, consulting and/or management discipline. |

|Experience (years) |4 years of related experience |

|Labor Category |Facilitator 2 |

|Brief Description of |Conducts information collection and coordination as part of a project team. Also, facilitates subcommittees, |

|Responsibilities |breakout sessions at workshops, intra-organizational meetings, and small multi-party stakeholder meetings and|

| |workshops. In addition, organizes conferences, large meetings, report production, and web-site development |

| |and maintenance. Conducts convening interviews, drafts meeting summaries and reports, coordinates internal |

| |team, and oversees meeting logistics work of support staff. |

|Education Required |Master’s Degree in business and at least 6 years in a technical, consulting and/or management discipline. |

|Experience (years) |6 years of related experience |

Service Contract Labor Standards:  The Service Contract Labor Standards (SCLS), formerly known as the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule (MAS) and all services provided.  While no specific labor categories have been identified as being subject to SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories.  If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number.  Failure to do so may result in cancellation of the contract.

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