Policy List with Guidelines - League InfoSight

CU PolicyPro

Policy Guidance

March 2018

CU PolicyPro Operations Manual: Policy Guidance

KEY

MP = Mandatory Policy ? credit union must have a policy covering the subject matter contained in the CU PolicyPro Policy.

MO = Mandatory if service/product offered ? if the credit union offers the service or product addressed in the policy, it must have a written policy regarding the service/product.

CM = Compliance Mandatory ? the credit union need not have a specific policy but must comply with the subject matter of the policy (e.g., the policy reiterates the provisions of a regulation).

CMO = Compliance Mandatory if offered ? the credit union need not have a specific policy but must comply with the subject matter of the policy if service/product is offered.

R = Recommended policy ? credit union need not have a policy covering the subject matter and the contents do not reflect compulsory actions but we recommend both the adoption of the policy and compliance with its contents.

O = Optional ? whether to have the policy or to conform to the policy is entirely up to the business judgment of the credit union.

* = See special notes pertaining to lending in Section 7000.

If a policy is required by regulation the regulatory citation will be listed in parenthesis beside the policy name. For information on policies required by state legislation contact your League.

Disclaimer:

League InfoSight is neither providing legal advice nor assures that adoption of any or all of the policies contained in the CU PolicyPro Manual constitutes full compliance with all laws, regulations, and/or legal obligations of the purchaser/user. The contents of this guide and CU PolicyPro are intended as guidance only and not as legal advice or assurance of legal compliance. Regulations and policy requirements are subject to change. This guide addresses requirements applicable to federally insured state chartered credit unions. Users are strongly advised to consult with counsel and/or auditors and examiners regarding the sufficiency and completeness of the user credit union's entire set of policies and the applicability of the policies contained in this manual.

CU PolicyPro Policy Guidance

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December, 2014

Section 1000 1100 1110 1120 1130 1140 1150 1160 1170 1200 1205 1210 1220 1230 1235 1240 1300 1400 1500 1505 1510 1520 1530 1531

1540

1541 1600 1610 1615 1616 1620 1640 1645 1650 1680 1685

CU PolicyPro Operations Manual: Policy Guidance

Policy Title ADMINISTRATIVE Leadership Mission Statement Vision Statement Credit Union Values Credit Union History Field of Membership Strategic Planning Equal Opportunity Statement (12 CFR 1002) Organization Board of Directors Duties Compensation, Reimbursement and Indemnification Bond and Insurance Coverage Regulatory Compliance Education & Volunteer Training Guidelines Enterprise-Wide Risk Management Audits Legal Counsel Staffing Whistleblowing Protection Policy Nepotism Succession Planning (NCUA Examiners Guide) Employee Use of Social Media (FFIEC Social Media Guidance) Credit Union Use of Social Media (FFIEC Social Media Guidance)

Complaint Policy for Federally Chartered Credit Unions

Complaint Policy for State Chartered Credit Unions Code of Ethics and Diversity (NCUA 701 Appendix A, Article VI) Confidential Information (12 CFR 1016) Privacy (12 CFR 1016) Anti-Phishing Conflict of Interest (NCUA 701 Appendix A, Article VI) Credit Union Assets Fraud Gifts, Bribes, or Kickbacks Political Contributions Software Licensing

KEY

O O O O O R R CM R R R R CM R R R O O R O CM MP MP R for FCUs R for SCUs CM MP MP R CM R CM R O MO

CU PolicyPro Policy Guidance

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CU PolicyPro Operations Manual: Policy Guidance

Section 2000 2100 2110 2112 2113 2120 2125 2130 2140 2145 2150 2185

2190 2191 2192

2193

2195 2200 2205 2210 2211 2212 2213 2214 2215 2216 2217 2218 2220 2221 2222 2223 2225 2226 2227 2232 2235

Policy Title OPERATIONS General Operations Policies Bank Secrecy Act/Anti-Money Laundering (NCUA 748.2) BSA - Marijuana-Related Business Accounts (FIN-2014-G001) BSA ? Not Servicing Marijuana-Related Business Accounts Cash (NCUA Examiners Guide) Teller Over/Short (NCUA Examiners Guide) Dual Control (NCUA Examiners Guide) Purchasing Office of Foreign Asset Control Signing Authority Third Party Due Diligence & Oversight (NCUA Letter 07-CU-13) Disaster Contingency Planning (NCUA Letter to Credit Unions 08CU-01, 01-CU-21 and 06-CU-06) Chain Of Command (NCUA Letter to Credit Unions 08-CU-01) Emergency Powers (NCUA Letter to Credit Unions 08-CU-01) Statement Of Decision Criteria (NCUA Letter to Credit Unions 08CU-01) Pandemic Influenza Preparedness & Response (NCUA Letter to Credit Unions 08-CU-01, 01-CU-21 and 06-CU-06) Member Services Unlawful Internet Gambling (NCUA Regulatory Alert 10-RA-08) Accounts Business Accounts Individual Retirement Arrangements Trust Accounts Health Savings Accounts Account Ownership Deceased Depositor Issues & Estate Accounts Negative Account Balances Dormant Accounts E-Commerce (Letter to Credit Union 02-CU-17) Web Site Electronic Communications/Acceptable Use Children's Online Privacy Protection (16 CFR 312) Remote Banking E-Statements Electronic Signatures Member Expulsion Member Abuse

KEY

O MP MO R MP MP MP MP MP MP MP

MP MP MP

MP

MP R MP MO MO MO R R R R R R MO R MO CMO MO CMO MO R R

CU PolicyPro Policy Guidance

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CU PolicyPro Operations Manual: Policy Guidance

Section 2000 2240 2245 2270 2271 2280

Policy Title OPERATIONS (continued) Member in Good Standing Protecting the Elderly and Vulnerable from Fraud Safe Deposit Boxes Biometric Safe Deposit Boxes Share Insurance

KEY

R R MO MO R

2290

Wire Transfers

MO

2300 Share Draft Accounts

MO

2310

Share Draft Telephone Inquiries

R

2400

Funds Availability

CM

2401

Collection of Checks Procedure

O

2500

Truth-in-Savings (NCUA 707 ? Dividend Policy)

MP

2600

Electronic Fund Transfers (12 CFR 1005)

CM

2605

International Remittance Transfers (12 CFR 1005.33)

CM/R**

2610 ACH Operations (NACHA Rules)

MO

2611 ACH Management (NACHA Rules)

MO

2612

ACH Audit (NACHA Rules)

MO

2615 ATM/Debit Cards

MO

2620

Remote Deposit Capture (NCUA Letter to Federally Insured Credit

Unions 09-CU-01)

MO

2700

Garnishment of Federal Benefit Payments

R

2705 IRS Levies

R

** Policy 2605 - International Remittance Transfers is mandatory if your credit union handles 100 or more IRTs in a year. It is recommended if you process less than 100 a year in the event that your activity increased and you had to implement in the middle of the year.

Section 3000 3105 3110 3115 3125 3130 3135 3145

3155 3160 3165 3170

Policy Title ACCOUNTING Accounts Payable Operating Charge Offs Credit Union Owned Credit Cards Financial Institution Reconciliations Fixed Assets Interest Income Payroll

Travel Reimbursement (Letter to Federal Credit Unions 05-FCU-02) Unclaimed Property Loan Workouts and Nonaccrual Standards (NCUA 741 Appendix C) Troubled Debt Restructure (NCUA 741 Appendix C)

KEY MP MP MP MO MP MP MP R R MP for FCUs MP MP MO

CU PolicyPro Policy Guidance

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