CLASSIC CAR INSURANCE POLICY WORDING - Hagerty UK

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Hagerty classic car

Policy wording 17 February 2021

CLASSIC CAR INSURANCE POLICY WORDING

Underwritten by Markel International Insurance Company Limited

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Hagerty classic car

Policy wording 17 February 2021

Claims 24-hour helpline (UK only)

0333 323 1129

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For all motor related claims enquires

Claims 24-hour helpline (when calling from abroad) +44 1282 757 260 For all motor related claims enquiries

Hagerty customer services 0333 323 1181 (UK) +44 1327 810 600 (when calling from abroad) For general enquiries and complaints

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Hagerty classic car

Policy wording 17 February 2021

Guide to sections

Section 1: Introduction

Section 2: Complaints procedure

and compensation arrangements

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Section 3: General terms

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Definitions

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Section 4: General conditions

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Section 5: What to do when a loss occurs

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A motor vehicle claim

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A motor legal expenses claim

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Section 6: General exclusions

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Section 7: Physical damage cover

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Section 8: Additional cover and benefits

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Audio and electrical equipment

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Car jacking and road rage

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Child car seats

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Disablement

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Driving other cars

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Emergency transportation/accommodation

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Emergency treatment

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Foreign use

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Glass cover

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Lock replacement

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Medical expenses

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Personal accident cover

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Personal effects

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Personal registration plate cover

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Trailers

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Section 9: Third party liability cover

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Section 10: Motor legal expenses cover

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? This wording is fully protected by the laws of copyright. No unauthorised use or reproduction is permitted. Hagerty Classic Car Policy 17 February 2021

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Hagerty classic car

Policy wording 17 February 2021

Section 1: Introduction

We are very grateful for your business and are also delighted that you have chosen the Hagerty classic car policy, underwritten by Markel International Insurance Company Limited. We continue to provide the very best possible service to our clients and this policy represents one of the most comprehensive available to the classic car market today. However, should you feel that this policy does not reflect the cover you require, or should you feel that we have not provided exceptional service, please make contact with us as soon as possible.

We hope to see you at a classic car show in the near future.

Robin Harman Operations Director, Hagerty International Limited

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Compensation arrangements

Hagerty classic car Policy wording 17 February 2021

Section 2: Complaints procedure and compensation arrangements

The following procedure applies to all sections of the policy other than section 10. We are proud of our reputation for a quality service. If you feel that our service at any time falls below the standard you would expect, please contact us. Our contact details are: Hagerty International Limited, The Arch Barn, Pury Hill Business Park, Alderton, Northamptonshire, NN12 7TB. Telephone: +44 (0)333 323 1138 (calls to this number within the United Kingdom are free on mobile phones and landlines); or +44 (0)1327 810 600. Email: enquiries@hagertyinsurance.co.uk.

The following procedure applies to the pages detailing the Motor legal expenses cover: It is our intention to give you the best possible service but if you do have any questions or concerns about this insurance or the handling of a claim you should contact the Managing Director of Lawshield. The contact details are:

The Managing Director, Lawshield UK Ltd, 1210 Centre Park Square, Lakeside Drive, Centre Park, Warrington, WA1 1RU. Tel: 0800 731 3942 Fax: 01925 428357 Email: customerrelations@lawshield-

Please ensure your policy number is quoted in all correspondence to assist a quick and efficient response. If it is not possible to reach an agreement, you have the right to make an appeal to the Financial Ombudsman Service. This also applies if you are insured in a business capacity with a turnover of less than ?6.5 million (or its equivalent in any other currency) and which either:

a) Employs fewer than 50 persons, or

b) Has a balance sheet total of less than ?5 million (or its equivalent in any other currency).

You may contact the Financial Ombudsman Service at:

The Financial Ombudsman Service, Exchange Tower, London E14 9SR. Tel: 0300 123 9 123 or 0800 023 4567 Overseas: +44 20 7964 0500 Email: @financial-.uk

The Financial Ombudsman Service is an independent service in the United Kingdom for settling disputes between consumers and businesses providing financial services. You can find more information on the Financial Ombudsman Service at .uk.

The above complaints procedure is in addition to your statutory rights as a consumer. For further information about your statutory rights contact your local authority Trading Standards Service or Citizens Advice Bureau.

Hagerty, Markel and AmTrust Europe Limited are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim without any upper limit. For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit. Further information about compensation scheme arrangements is available from the FSCS on 0800 678 1100 or at .uk.

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