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OBJECTIVE: TO WORK AS A SPANISH TRANSLATOR
WORK EXPERIENCE
|April 2012 to Present |Work in a call center assisting primarily Spanish customers for International flights |
|Southwest Airlines |Make reservations over the phone for both Spanish and English customers. |
|International Desk Agent Bilingual | |
|Atlanta, GA | |
|March 2012 to Present |Interpret from English into Spanish and from Spanish into English for Limited English proficient |
|LATN, Inc |patients in doctors’ offices, hospitals, social workers, etc. |
|Spanish Interpreter – Independent Contractor |Handle very difficult situations in highly professional way in order to convey accurate interpretations |
|Atlanta, GA |to providers and patients. |
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|Feb. 2012 to Present |Provided outstanding and quick checkout service to customers at the registers. |
|Sears |Processed rapid credit check for possible Credit Card approval. |
|Part time Cashier |Maintained a safe and organized area to ensure the highest quality customer service experience. |
|Morrow, GA |Enrolled Spanish speaking customers in the Shop your way rewards program and Sears MasterCard. |
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|Oct. 2010 to Oct. 2011 |Researched and planned business strategies. |
|Jake & Gianella’s Food Mart |Achieved the goal of increasing the store sales by 300% in a year. |
|Owner, Manager |Performed duties as an accountant and tax collector. |
|(Personal Achievement) |Trained and supervised new employees. |
|Williamson, GA |Supervised all grocery, cigarette, beer and lottery orders. |
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|July 2009 to Jun 2010 |Interpreted from English into Spanish and from Spanish into English for Limited English proficient |
|Language Services Associates, Inc |patients in doctors’ offices, hospitals, social workers, etc. |
|Face to Face Spanish Interpreter – Independent Contractor |Handled very difficult situations in highly professional way and following interpreter standards in |
|Horsham, PA |order to convey accurate interpretations to providers and patients |
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|Mar. 2009 to Feb. 2011 |Interpreted from English into Spanish and from Spanish into English for Limited English proficient |
|Pacific Interpreters, Inc. |patients over the phone. |
|Over the Phone Interpreter |Handled very difficult situations in highly professional way in order to convey accurate interpretations|
|Portland, OR |to providers and patients. |
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|Jun. 2008 to Dec. 2010 |Entered doctor's orders into computer. |
|Southern Regional Medical Center |Handled incoming phone calls, patients call lights as well as greet family and visitors. |
|Unit Secretary |Assisted personnel with Interpretations for Spanish. |
|Riverdale, GA |Operated equipment like Computer, Copier, Fax, Multi-Line Phone, and Scanner. |
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|Nov. 2003 to Jun. 2005 |Interpreted from English into Spanish and from Spanish into English for Limited English proficient |
|Washington Hospital Center |patients in the Hospital. |
|Medical Spanish Interpreter /Medical Office Assistant |Performed translations of some documents. |
|Washington, DC |Performed scheduling of appointments or special procedures for patients. |
| |Handled phone calls in a multi-line phone as well as fax, computer, and scanner. |
| |Worked at the NBC4 Your Health & Fitness Expo performing glaucoma screening tests focusing more on |
| |Limited English proficient patients. |
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|Sep. 2001 to Jun. 2003 |Provided outstanding and quick checkout service to customers. |
|Home Depot |Maintained a safe and organized area to ensure the highest quality customer service experience. |
|Cashier |Performed credit card transactions. |
|Methuen, MA | |
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|Jul. 1994 to Jul. 2000 |Worked 7 contracts for an Italian Cruise Line. |
|Costa Cruise Lines |Maintained and organized the cleanliness of cabins |
|Cabin Stewardess |Provided VIP customer service to passengers. |
|On Board |Provided information on tours and ports of call to passengers. |
EDUCATION
2006, Gordon College, Barnesville, GA
General Studies, GPA 3.72
2003, Clark University, Woburn, MA
Master Certificate in Medical Billing and Coding, GPA 4
CERTIFICATIONS AND WORKSHOPS
Certificate of Medical Interpreter Training – Bridging the Gap at Wellstar - March 2012
Certificate of Program Completion for Spanish/English Legal Interpreter at The University of Georgia - 2008
Certificate in Medical Billing and Coding at Clark University Computer Career Institute.
Certificate of Attendance – Interpreting for Mental Health Workshop– Continuing Education event with four CEUs organized by the Atlanta Association of Interpreters and Translators (AAIT) - 2008
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