Cfcdn.proz.com



OBJECTIVE: TO WORK AS A SPANISH TRANSLATOR

WORK EXPERIENCE

|April 2012 to Present |Work in a call center assisting primarily Spanish customers for International flights |

|Southwest Airlines |Make reservations over the phone for both Spanish and English customers. |

|International Desk Agent Bilingual | |

|Atlanta, GA | |

|March 2012 to Present |Interpret from English into Spanish and from Spanish into English for Limited English proficient |

|LATN, Inc |patients in doctors’ offices, hospitals, social workers, etc. |

|Spanish Interpreter – Independent Contractor |Handle very difficult situations in highly professional way in order to convey accurate interpretations |

|Atlanta, GA |to providers and patients. |

| | |

|Feb. 2012 to Present |Provided outstanding and quick checkout service to customers at the registers. |

|Sears |Processed rapid credit check for possible Credit Card approval. |

|Part time Cashier |Maintained a safe and organized area to ensure the highest quality customer service experience. |

|Morrow, GA |Enrolled Spanish speaking customers in the Shop your way rewards program and Sears MasterCard. |

| | |

|Oct. 2010 to Oct. 2011 |Researched and planned business strategies. |

|Jake & Gianella’s Food Mart |Achieved the goal of increasing the store sales by 300% in a year. |

|Owner, Manager |Performed duties as an accountant and tax collector. |

|(Personal Achievement) |Trained and supervised new employees. |

|Williamson, GA |Supervised all grocery, cigarette, beer and lottery orders. |

| | |

|July 2009 to Jun 2010 |Interpreted from English into Spanish and from Spanish into English for Limited English proficient |

|Language Services Associates, Inc |patients in doctors’ offices, hospitals, social workers, etc. |

|Face to Face Spanish Interpreter – Independent Contractor |Handled very difficult situations in highly professional way and following interpreter standards in |

|Horsham, PA |order to convey accurate interpretations to providers and patients |

| | |

|Mar. 2009 to Feb. 2011 |Interpreted from English into Spanish and from Spanish into English for Limited English proficient |

|Pacific Interpreters, Inc. |patients over the phone. |

|Over the Phone Interpreter |Handled very difficult situations in highly professional way in order to convey accurate interpretations|

|Portland, OR |to providers and patients. |

| | |

|Jun. 2008 to Dec. 2010 |Entered doctor's orders into computer. |

|Southern Regional Medical Center |Handled incoming phone calls, patients call lights as well as greet family and visitors. |

|Unit Secretary |Assisted personnel with Interpretations for Spanish. |

|Riverdale, GA |Operated equipment like Computer, Copier, Fax, Multi-Line Phone, and Scanner. |

| | |

| | |

| | |

| | |

| | |

| | |

| | |

| | |

|Nov. 2003 to Jun. 2005 |Interpreted from English into Spanish and from Spanish into English for Limited English proficient |

|Washington Hospital Center |patients in the Hospital. |

|Medical Spanish Interpreter /Medical Office Assistant |Performed translations of some documents. |

|Washington, DC |Performed scheduling of appointments or special procedures for patients. |

| |Handled phone calls in a multi-line phone as well as fax, computer, and scanner. |

| |Worked at the NBC4 Your Health & Fitness Expo performing glaucoma screening tests focusing more on |

| |Limited English proficient patients. |

| | |

| | |

|Sep. 2001 to Jun. 2003 |Provided outstanding and quick checkout service to customers. |

|Home Depot |Maintained a safe and organized area to ensure the highest quality customer service experience. |

|Cashier |Performed credit card transactions. |

|Methuen, MA | |

| | |

| | |

|Jul. 1994 to Jul. 2000 |Worked 7 contracts for an Italian Cruise Line. |

|Costa Cruise Lines |Maintained and organized the cleanliness of cabins |

|Cabin Stewardess |Provided VIP customer service to passengers. |

|On Board |Provided information on tours and ports of call to passengers. |

EDUCATION

2006, Gordon College, Barnesville, GA

General Studies, GPA 3.72

2003, Clark University, Woburn, MA

Master Certificate in Medical Billing and Coding, GPA 4

CERTIFICATIONS AND WORKSHOPS

Certificate of Medical Interpreter Training – Bridging the Gap at Wellstar - March 2012

Certificate of Program Completion for Spanish/English Legal Interpreter at The University of Georgia - 2008

Certificate in Medical Billing and Coding at Clark University Computer Career Institute.

Certificate of Attendance – Interpreting for Mental Health Workshop– Continuing Education event with four CEUs organized by the Atlanta Association of Interpreters and Translators (AAIT) - 2008

................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download