Barbduffy.com



BARBARA LYNN DUFFY

barbaraduffy@, ,

(386) 717-5577

OBJECTIVE

Seeking to share my desire and experience to improve the design and delivery of quality health care, align evidence-based practice into process, implement solutions found in data, and combine synergies within systems to positively influence patient and population outcome, satisfaction, and the bottom line while promoting a passion for integrating safe patient care with performance improvement, operational excellence, risk management, quality, regulatory, education, and compassion for and about others.

PROFESSIONAL SUMMARY

Doctorate degreed Registered Nurse with 30+ years experience in healthcare. Certified Professional in Healthcare Quality, Licensed Health Care Risk Manager, project manager, director, educator, and published author. Lifelong learner with strong work ethic who gets excited by innovation, solving problems, and improving processes to benefit patients, students, co-workers, and clients. Experience settings include Acute Care / Hospital systems, Home Health Care, Managed Care, Consulting, and providing college instruction (online and traditional classroom). Directed multiple successful accreditation surveys. Authored publications in Journal for Healthcare Quality, Agency for Healthcare Research and Quality. (2008). Advances in Patient Safety: New Directions and Alternate Approaches, Patient Safety and Healthcare Quality, Home Healthcare Nurse, among others.

LICENSES & CERTIFICATES

Registered Professional Nurse, State of Florida, No. 79613-2

Health Care Risk Manager, State of Florida, No. 732164

Certified Professional in Healthcare Quality (CPHQ), No. 13689

Healthcare Accreditation Certified Professional No. 1080585

PROFESSIONAL EXPERIENCE

College/ University Instructor - Walden University (2013 - current), Baker College (2012 – current), Keiser University (2013 – current), Daytona State College (2010 – current), Excelsior College (2007 – 2009), Kaplan University (2009 – 2010). Guest lecturer at University of Central Florida. Created and instruct online, classroom, college credit, and continuing education programs for healthcare professionals.

Teaching online college-credit classes part-time in Health Administration / Management, Health Studies, Public Health, and Health Science. College credit classes taught include: Health Studies and Healthcare Management Capstone, Public Health, Environmental Health, Health Care Law and Regulation, Healthcare Leadership, Healthcare Research, Patient Safety, Health Issues and Reform, Ethics in Healthcare, Healthcare Communications, Healthcare Education, Healthcare Risk Management, etc. Continuing Education and presentation topics include: Patient Safety, Applying Adult Learning Principles to Patient Safety, Regulatory Insights and Issues, Preparing for Healthcare Survey, Performance Improvement, Quality Measures, Human Factors in Healthcare, etc.

Barb Duffy Consulting, LLC – President. Providing educational, speaking, and online learning opportunities to improve patient outcomes, regulatory compliance, patient safety, and performance improvement in acute care settings. 2013 - current. Created - a knowledge repository for Healthcare Professionals promoting and aligning clinical and operational excellence in areas such as Regulatory, Risk Management, Infection Prevention, Patient Safety, Quality, Performance Improvement, Policy & Procedure, Staff Education, etc. The goal is to focus vision, channel collective wisdom, and align efforts to improve the delivery of healthcare for all.

Corporate Manager Regulatory Department and Corporate Administration – Orlando Health. Healthcare system of approximately 15,000 employees. Guide response and compliance with multiple regulatory bodies and clinical safety / quality concerns of an entire diverse healthcare system. Conduct on site surveys and compile database reports to identify trends and opportunities to improve, educate staff and physicians, and serve as a resource for research of multiple regulatory issues. Direct a team of doctorate prepared Pharmacist, doctorate Registered Nurse Educator, a Master Black Belt, Legal RN, IS Clinical Specialist, and Surgical RN Specialist. Manage and restructure system-wide policy process; work with Six Sigma & Lean concepts on process improvement, patient care policy, and staff education. 2011 – 2013.

Performance Improvement Manager - Florida Hospital Memorial Medical Center, Florida Hospital Oceanside, physician practices, home health care, hospice.

← Awarded HealthGrades America’s 50 Best Hospitals 2010. Responsible for integrating quality measures into routine practice and process, improving patient outcomes, implementing patient safety initiatives, successful Joint Commission, ACoS, etc. surveys. 2003 - 2010.

← Patient Safety Officer. Oversaw Core Measures data collection and improvement, and Peer Review. Worked directly with Medical Staff, Risk Management, Infection Prevention, and Staff Education. Lead multiple quality /performance improvement projects including best practices for CABG patients, transfusions, VTE prevention, etc. Worked with Chief of Staff to publish articles of our results. Chaired Performance Improvement and Patient Safety Committees. Headed project to standardize order sets in preparation for CPOE.

Clinical Advisory Board and Consultant - MDI Jacksonville, Florida

• Brainstorming business strategy / development and integrating HEDIS and Accountable Care Organization quality measures into data warehouse and operations. Advisory Board capacity (Part time). 2010 - 2012.

Regulatory Compliance - Florida Hospital DeLand

• Hired following a mock preparation survey by a consultant group. Role was to quickly correct deficiencies and prepare for upcoming triennial survey by The Joint Commission. Attained score of 99%.

• Duties included: quickly assessing, planning, implementing, and evaluating improvements in process, structure, and outcomes to positively impact patient care, satisfaction, revenue, and regulatory compliance. 2002 - 2003.

Productivity Consultant - Cardinal Health Consulting Services

• Lead health facilities and systems across the country to improve organization, performance, productivity, implement, and evaluate methods to work more efficiently while reducing costs. 2000 - 2002.

Director of Health Care Services - Interim HealthCare (Home Health Care)

← Received Corporate Professional Achievement Award for innovative development of Senior Services Program – received Joint Commission commendation.

← Directed 200+ home health care employees covering four counties. Test site for OASIS.

← Meet and exceed regulatory compliance. Provide quality care in a cost effective manner. Near perfect Joint Commission accreditation survey. 1992-2000.

Previous employment includes Intensive Care Nursing (RN) in two acute care hospitals

ACCOMPLISHMENTS / MEMBERSHIPS / COMMUNITY (PARTIAL LISTING)

← Honorary Presenter webinar Operational Readiness for Healthcare Survey sponsored by Power DMS. April 16, 2014.

← Speaker Florida Association for Healthcare Quality (FAHQ) State conference four hour Workshop April 2014. First Protect the Patient From Harm: Applying Adult Learning Principles to Patient Safety.

← Speaker Southern Association of Colleges and Schools (SACS) Atlanta – Participative Assessment in the Online Environment. December 2013.

← Speaker FAHQ Orlando - Effective Educational Concepts & Patient Safety. May 2013.

← President Florida Association for Healthcare Quality Area VI. Current.

← Speaker – Clarity Patient Safety Organization (PSO) Chicago, December 2011. Patient Safety.

← Speaker – multiple conference, summit, symposium. Topics include: Beyond Illegibility – Promoting Patient Safety with Preprinted Physician Orders, Improving Blood Glucose Levels in Acute Care Patient, Applying Adult Learning Principles to Patient Safety, Training Online for Today’s Workforce.

← Editorial Board of Home Heath Care Nurse Journal - 1992 - 2000.

← Manuscript reviewer - Journal for Healthcare Quality. 2005-2014 ongoing.

← Golden Pen recipient from National Association for Healthcare Quality (NAHQ) for article The Art and Science of Preprinted Physician Orders – speaker NAHQ annual conference 2008.

← Member (current or former) – Florida Association of Healthcare Quality, National Association of Healthcare Quality, Central Florida Health Educators, One Voice for Volusia, ISPI. President Orlando chapter of Florida Association of Healthcare Quality.

← Volunteer – Healthcare mission trips to Ecuador in 2007 and 2010 working in hospital and community outreach. HOSA - Future Health Professionals judge at National Convention 2012.

← Attendee and Member-at-large for the Nova Southeastern University Doctor of Health Science Colloquium 2012 - 2013.

EDUCATION

Nova Southeastern University - Doctorate of Health Science. Studies include: health policy, leadership, healthcare reform, evidence-based medicine, ethics, statistics, and medical error.

American Public University - Masters Public Health – Health Policy and

Administration.

University of Central Florida - Bachelor of Science, Education – Health Care.

Daytona Beach Community College - Associate Degree of Science, Nursing.

Institute for Healthcare Improvement (IHI) Program - Healthcare Improvement and Patient Safety – August 2011.

Published Articles – Health Care Related - Author Barbara Duffy

First, Protect the Patient From Harm – Applying Adult Learning Principles to Patient Safety. (July / August 2010). Patient Safety and Healthcare Quality.

ISMP develops guidelines for standard order sets. March 11, 2010. Referenced.

Institute for Safe Medication Practices.

Room for Improvement. (June 2009). Advance for Nurses – Florida. Online.

Taming an Intangible – Change. (November / December 2008). Journal for Healthcare Quality. Guest Commentary.

Promoting Best Practice and Safety Through Pre-Printed Physician Orders. (August 2008). Agency for Healthcare Research and Quality (AHRQ) for Patient Safety publication (Advances in Patient Safety: New Directions and Alternative Approaches). Co-author with George Ehringer, MD.

The Art and Science of Pre-printed Physician Orders. (November 2007). Journal for Healthcare Quality, Golden Pen Award at NAHQ National conference September 2008 in Phoenix, Arizona.

Quality Toolbox: Quick Tools for Problem Solving. (Summer 2005). Newsletter of the National Association for Healthcare Quality.

Making It All Better. (May 16, 2005). Advance for Nurses.

Patient at the Organization’s Center. (March 2002). Home Healthcare Nurse.

National Core Curriculum. (December 2001). Home Health Nurse Association, Chapter 33 Legal Issues.

Top Secret – For New Nurse Managers Only! (October 2001). Home Healthcare Nurse.

Management and Lessons from Life. (September 2001). Home Healthcare Nurse.

Customer Service and the Home Health Office. (November / December 2000). Home Healthcare Nurse Manager.

A Manager’s Wish List for 2000. (January / February 2000). Home Healthcare Nurse Manager.

A Home Healthcare Nurse’s Wish List for 2000. (January 2000). Home Healthcare Nurse.

Organizing Thoughts about Time Management. (November / December 1999). Home Healthcare Nurse Manager.

Home Care Survival Guide - Book Review. (August 1999). Home Healthcare Nurse.

When Disaster Plans Go Up in Smoke - 10 Lessons Learned from the Florida Fires. (January

/ February 1999). Home Healthcare Nurse Manager.

Downsizing: Surviving and Maybe Thriving. (December 1998). Home Healthcare Nurse.

Get Ready - Get Set - Go Teach! Analyzing Patients as Learners. (September 1998). Home Healthcare Nurse.

Reward + Recognition = Retention. (March / April 1998). Home Care Manager.

Personalities at Work - Who is out There? (January / February 1998). Home Care Manager.

Leadership on the Battlefield. (January / February 1998). Home Care Manager.

Customer Service and the Home Health Office. (September / October 1997). Home Care Manager.

What is the Cost of Home Care? (April 1997). Home Healthcare Nurse.

Using a Creative Teaching Process with Adult Patients. (February 1997). Home Healthcare Nurse.

A Day in the Life of a Home Health Director. (October 1996). Home Healthcare Nurse.

What to do About Harry? (June 1996). Home Healthcare Nurse.

Multiple other local publications pertaining to health care and life in general in addition to authoring one unpublished novel.

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