Using Healthy People 2020 in Performance Improvement at ...

7/22/2014

Healthy People 2020-National

Association of County and City

Health Officials Partnership

Using Healthy People 2020 in

Performance Improvement at Local

Health Departments

Accreditation Preparation

? Health department must

provide documentation of

a collaborative process

? Examples of tools and

processes that may be

adapted for the community

assessment include MAPP

and Healthy People 2020

Healthy People 2020-NACCHO Partnership, National Association of County and City Health Officials, (2014)

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PHAB Standards and Measures Version 1.5

PHAB Standards and Measures Version 1.5

2

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PHAB Standards and Measures Version 1.5

PHAB Standards and Measures Version 1.5

Performance Improvement Initiatives

? Accreditation

? Strategic Planning

? Community Health

Assessment and

Improvement

Planning

? Quality Improvement

? Performance

Management

Healthy People 2020-NACCHO Partnership, National Association of County and City Health Officials, (2014)

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The Seven Steps of Performance Improvement Initiatives

IMPROVE

TRACK

ACT

PLAN

PREPARE

Assess your current

state

Prepare

information,

people, and

resources

Set goals for your

process

SET GOAL

Set goals for your

process

Implement the plan

All performance improvement initiatives

involve these seven steps.

The focus of each type of performance

improvement, however, differs.

Prepare

information,

people, and

resources

PREPARE

Track how well

you¡¯re achieving

your goal

Plan how you are

going to achieve

your goal given

your current state

ASSESS

SET GOAL

Improve work to

better meet goals

ASSESS

PLAN

Assess your current

state

Plan how you are

going to achieve

your goal given

your current state

ACT

TRACK

IMPROVE

Implement the plan

Track how well

you¡¯re achieving

your goal

Improve work to

better meet goals

Apply for

Accreditation

Monitor Standards

& Measures;

Annual Reporting;

QI

CQI &

Reaccreditation

Implement

Performance

Monitoring &

Reporting

Performance

Improvement

Implement

Evaluate

Action Cycle

Do

Study

Act

Implement

Performance

Management

System

Performance

Measurement

Performance

Improvement

Accreditation

Prepare

Address Unmet

Standards &

Measures; Collect

Documentation

Set Accreditation

Timeline

Self-Assessment/

Gap Analysis

Vision and Mission

Environmental

Scan, Situational

Awareness, SWOT

Analysis,

Performance

Measurement

Strategic Planning

Prepare

Develop Strategic

Directions,

Objectives,

Indicators, &

Activities

Community Health Assessment & Improvement Planning

Organize for

Success

Visioning

Assessments of the

Community

Prepare

AIM Statement

Current Knowledge

Identify Strategic

Issues, Formulate

Goals & Strategies,

Action Planning

Quality Improvement

Plan

Performance Management

Prepare

Big Picture Visual

Determine Needs

and Requirements

Plan Performance

Management

System

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Healthy People 2020 and Performance

Improvement

?

?

Healthy People 2020 is an easyto-use tool for a variety of

Performance Improvement

Activities, from accreditation to

quality improvement to strategic

planning to community health

assessment and improvement

planning.

Healthy People can provide

material for each of the seven

steps of performance

improvement.

Healthy People 2020-NACCHO Partnership, National Association of County and City Health Officials, (2014)

Step One: Prepare

Healthy People 2020-NACCHO Partnership, National Association of County and City Health Officials, (2014)

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