Job Description - STAR Center

[Pages:2]Star Center 1119 Old Humboldt Road

Jackson, TN 38305 731-668-3888 ? star-

POSITION TITLE: Director of Home Care Services DATE: February 2016

SALARY RANGE: as set by Letter of Employment THIS IS A: Exempt X Non-Exempt __

Full?Time X Part-Time __

IMMEDIATE SUPERVISOR: : Hourly __ Salaried X

GENERAL FUNCTION: The Director of Home Care Services is responsible to direct all aspects of the Home Care Program. Will keep the President apprised of all activities, specifically incidents that reflect negatively on both the Program and the STAR Center.

SUPERVISORY RESPONSIBILITY: RN Administrator, Clinical Coordinators and Administrative Assistant to Home Care Services.

DUTIES AND RESPONSIBILITIES: 1) The Director of Home Care Services shall manage the Medicaid Waivers and other Personal Support Services to ensure that the programs are in full compliance, with no audit findings, with its policies and procedures with all state and federal agencies (DIDD, Choices, DOH, etc.). 2) Continue to develop a department team that will provide high quality, caring direct support services. 3) Develop, implement, and continuously refine as needed, in collaboration with the Executive Director and the department staff, a long-range strategic plan for the Home Care Programs. 4) Consistently market and promote Home Care services to ensure a 10% growth annually. 5) Regularly speak to groups about services (i.e. churches, civic organizations, social workers, etc.) 6) Develop, monitor and maintain the budget of the Home Care Programs with variance to remain within 7.5%. 7) Continue to mentor departmental staff to ensure their growth (PDP for each team member). 8) Approves (assists with implementation) all monthly billing and payroll for the Home Care Program. 9) Facilities bi-monthly staff meetings to review referrals, incident reports and other issues and to report all major concerns to the Executive Director of the STAR Center. Inform Executive Director of dates/times of meetings. 10) Completes corrective action reports for DIDD, Choices, Department of Health and CMS/TennCare. 11) Completes performance evaluations for staff directly supervising. Reviews performance evaluations of direct service staff. 12) Attend monthly provider meetings. 13) Approves program documentation and procedures; and incorporates them into the STAR Center's online policy and procedure manual. 14) Approves ordering of supplies and equipment for the Home Care Department. 15) Performs second interviews with candidates for direct service positions. 16) Keep current with the governmental requirements of the programs by reading the Waiver operation manual and the informational memorandums, and communicate any changes to the employees in the department. 17) Must be aware of the Individual Rights and Responsibility Act. 18) Completes disciplinary action forms.

KNOWLEDGE AND REQUIRED TRAINING: The Director of Home Care services requires a Bachelor's Degree with at least 5 years of experience in Home Care Services or related field. Exceptional communication skills (written and verbal). Must possess the skills to deal with conflict resolution/grievances for families and clients. Required to demonstrate an ability to work with individuals with disabilities. Technology knowledge requirements include desktop/laptop computer proficiency. Use of analytical software, Microsoft Office and Outlook software (internet and email).

The Star Center's mission is to help any person with any disability to realize their potential.

PERSONAL RELATIONSHIPS: The person selected for this position must establish and maintain effective communication with staff and community partners. This person must have an empathetic understanding of client population and be able to relate to them in a positive and supportive fashion. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of duties to be performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

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