Care@Home

Care@HomeTM

CMS User Guide

ESUG05074 Version 1.6 July 2015

Legal Notice

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Essence SmartCare Ltd.

12 Abba Eban Avenue,

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essence-

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Table of Contents

Table of Contents

1. Overview.................................................................................................................................................7 1.1. The Control Panel Parameter File............................................................................................... 8 1.2. Minimum System Requirements ................................................................................................ 9

2. CMS Implementation Process............................................................................................................... 10 2.1. CMS Installation ........................................................................................................................10 2.1.1 Running the Installation Wizard ..................................................................................10 2.2. Administrator Privileges.............................................................................................................11 2.3. Identify the Communications Port............................................................................................ 13 2.4. CMS Connect to the CP.............................................................................................................14 2.5. The Connect Window................................................................................................................ 14 2.6. Local Connection ...................................................................................................................... 16 2.6.1 Local Connection to the CP......................................................................................... 17 2.6.2 Configuration File........................................................................................................ 18 2.7. Remote Connection................................................................................................................. 20 2.8. Initial Control Panel Connectivity............................................................................................. 24 2.8.1 Upload Control Panel Settings Procedure ................................................................... 25 2.8.2 The Panel Info Window................................................................................................25 2.8.3 Control Panel Re-Connect ..........................................................................................28

3. Getting Started ......................................................................................................................................31 3.1. Care@HomeTM CMS Home Page ............................................................................................... 31 3.2. Main Action Icons ..................................................................................................................... 32 3.3. File Menu Functions .................................................................................................................. 33 3.3.1 Open Function ............................................................................................................34 3.3.2 Quit Function ..............................................................................................................34 3.3.3 Print... Function...........................................................................................................36 3.3.4 Print Log... Function ....................................................................................................36 3.3.5 Print Setup Function....................................................................................................36 3.4. The Main Navigator Menu......................................................................................................... 37

4. The Control Panel Module .................................................................................................................... 39 4.1. Control Panel Module Specifications ....................................................................................... 40 4.1.1 Enabling Care@HomeTM Analytics Functionality ......................................................... 40 4.1.2 Parameters from Account Number to Remote Call-In ................................................ 41 4.1.3 Parameters from Password to Mains Failure................................................................43

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Table of Contents

4.1.4 The Control Panel Communications Module ............................................................. 44 4.1.5 Parameters from DTMF Password to Temperature .................................................... 47 4.1.6 Parameters from Emergency Pendant to Sound ........................................................ 48 4.1.7 More Options............................................................................................................. 49 4.1.8 The Control Panel Module Buttons ............................................................................. 55 5. The Dialer Module ................................................................................................................................ 56 5.1. Destination Definition............................................................................................................... 57 5.1.1 Defining Communications Attributes ......................................................................... 57 5.1.2 Defining Communications Channel Attributes ...........................................................59 5.2. Managing the Destination List ................................................................................................. 60 5.3. The Dialing Sequence ...............................................................................................................62 6. The Activity Sensors Module................................................................................................................. 67 6.1. Defining Sensor Device Attributes ........................................................................................... 68 6.2. Managing the Activity Sensors List .......................................................................................... 70 6.2.1 Add an Activity Sensor ............................................................................................... 70 6.2.2 Update an Activity Sensor ........................................................................................... 72 6.2.3 Delete an Activity Sensor ............................................................................................ 73 6.3. Zone Status .............................................................................................................................. 74 7. The Safety & SOS Module...................................................................................................................... 75 7.1. Defining Attributes for Safety & SOS Devices............................................................................76 7.2. Specific Safety and Emergency Attributes ................................................................................ 77 7.3. Managing the Safety & SOS Devices......................................................................................... 80 7.3.1 Add a Safety or SOS Device ......................................................................................... 81 7.3.2 Update a Safety or SOS Device ....................................................................................82 7.3.3 Delete a Safety or SOS Device .....................................................................................83 7.4. Radio Frequency Input Status .................................................................................................. 84 8. Control Panel Internal Clock ................................................................................................................. 85 8.1. Importance of the Internal Clock..............................................................................................85 8.2. Automatic Internal Clock Update .............................................................................................85 8.2.1 GSM Automatic Update...............................................................................................85 8.3. Manual Update Using the Panel Date Time Module................................................................. 86 9. Voice Announcements Module ............................................................................................................88 9.1. General Configuration Parameters ........................................................................................... 91 9.2. Reminder Schedule Types.........................................................................................................92 9.2.1 One-Time Schedule Type............................................................................................93 9.2.2 Weekly Schedule Type ............................................................................................... 94

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9.2.3 Day of the Month Schedule Type ................................................................................95 9.2.4 Day of Week Schedule Type ....................................................................................... 96 9.3. Medication Reminders..............................................................................................................97 9.4. Appointment Reminders.......................................................................................................... 99 9.5. Ride Reminders ...................................................................................................................... 100 9.6. Alarm Reminders..................................................................................................................... 102 9.7. EP Test Reminder .................................................................................................................... 103 10. Mobile Operators ............................................................................................................................... 105 10.1. APN Information .....................................................................................................................106 10.2. Managing the Mobile Operator List........................................................................................ 107 10.2.1 Add a Mobile Operator ............................................................................................. 107 10.2.2 Update a Mobile Operator ........................................................................................108 10.2.3 Delete a Mobile Operator .........................................................................................109 10.3. Load APN Information............................................................................................................. 110 11. The Custom Labels Module ................................................................................................................. 112 11.1. Defining Custom Labels ........................................................................................................... 113 12. The Log Events Module ....................................................................................................................... 114 12.1. Log Events Module Actions ..................................................................................................... 115 12.2. Number of Events .................................................................................................................... 115 12.3. Read Log .................................................................................................................................. 115 12.4. Reset Log .................................................................................................................................116 12.5. Save Log ...................................................................................................................................116 12.6. Open Log ................................................................................................................................. 117 12.7. Print Log...................................................................................................................................118 13. Care@HomeTM CMS Implementation.................................................................................................... 119 13.1. Load the Factory Settings ....................................................................................................... 120 13.1.1 Upload the Factory Settings ...................................................................................... 120 13.2. Verify the Factory Settings...................................................................................................... 120 13.2.1 Account Number........................................................................................................ 121 13.2.2 APN Settings.............................................................................................................. 122 13.2.3 Customize CP Configuration ......................................................................................123 13.3. Additional Configuration ........................................................................................................ 124 13.3.1 Dialer Module............................................................................................................ 124 13.3.2 Activity Sensors Module............................................................................................ 128 13.3.3 Safety and SOS Module ..............................................................................................132 13.3.4 Log Events Module.....................................................................................................133

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