RINGCENTRAL APP: SENDING TEXT MESSAGES

RINGCENTRAL APP: SENDING TEXT MESSAGES

The RingCentral app lets you send individual and group text messages to anyone, so you can communicate with people who don't have the RingCentral app installed.

VIEWING TEXT MESSAGES

Select the Phone tab. You can find the list of your sent or received text messages under the TEXT section.

Click any of the contacts to view the message thread. Type your message in the message field. Press Enter/Return to send the message.

? 1999 ? 2021 RingCentral. All rights reserved.

RingCentral App | Sending Text Messages

SENDING A TEXT MESSAGE

There are two ways you can send a text message in the RingCentral app:

? Send a text message via the Send new text button in the Phone menu. ? Send a text message via the New actions button at the top right. One way you can send a text message is via the Send new text quick creation button found in the Phone menu. To send a new text message using this method, follow these steps: 1. Click Send new text.

2. If there are several SMS-enabled phone numbers assigned to your extension, choose the appropriate one in the Text from field.

3. Type the name or phone numbers of your preferred message recipients in the To field. Note: You can just type their names, if they are part of your organization.

4. Tick the Create group text option to send a group text message. Note: Uncheck this option to send the text message to each contact individually. You can send a group text to a maximum of 10 people.

5. Click Next. 6. Type your message in the message field. 7. Press Enter/Return to send the message.

? 1999 - 2021 RingCentral, Inc. All rights reserved.

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RingCentral App | Sending Text Messages

Another way of sending a text message is via the New Actions button. To do this, follow these steps: 1. Click the New Actions plus button at the top right. 2. Select Send new text from the drop-down menu.

Note: Repeat the same steps detailed above to complete this process.

? 1999 - 2021 RingCentral, Inc. All rights reserved.

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