Spiceworks



Perform a Partial Clean from the Pre Boot Menu.

(Note: All customer settings and configurations will be lost. There is no way to recover these setting due to the fact that the device cannot boot to a READY state.)

1. Turn the product on.

2. Touch the HP Logo to access the Pre Boot Menu:

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3. Press the down arrow button to highlight Administrator, and then press the OK button.

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4. Press the down arrow button to highlight Partial Clean, and then press the OK button.

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5. Press the OK button again.

6. Press the Back button once to highlight the Continue, and then press the OK button.

The printer will continue to boot to Ready. This may take some time as the device will need to reload the entire firmware image from the back up repository.

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