PDF Renew Hand & Body Wash FAQ s t the hand soap refill equal the ...

[Pages:2]Renew Hand & Body Wash FAQ's

Q: Why doesn't the hand soap refill equal the amount of the soap container? A: The Renew Hand Wash Refill bottle has 18 fl. oz. of hand wash which is the equivalent of 2.25 refills of the Renew Hand Wash. This gives customers a great value and a convenient way to refill the hand wash as they use it. The hand soap is specifically designed to foam which enhances the washing experience. Because of the foaming nature of the product it is necessary to allow enough room in the top of the bottle so that the foaming soap does not overflow when filling the bottle.

Q: Why is it a foaming pump instead of a regular pump? A: Foaming soap gives the consumer a superior feel and experience when washing. The foam is easier to lather in your hands and gives the skin a more complete covering.

Q: Can Renew Body Wash be used on children/ babies? How young/ old? A: Renew Body Wash is gentle and effective for all ages, including children/ babies. It is formulated specifically to help anyone who suffers from extremely dry skin.

Q: How much body wash should a person use? Quarter size, handful, etc. A: We do not make a specific recommendation, but enough to thoroughly cover and wash your body. It is a foaming product and is applied to a wash cloth of sponge it will foam to help with coverage of the area being washed. The directions say to dispense a small amount onto a body sponge or cloth.

Q: Do you recommend Renew Body Wash for all skin types (normal-to-oily, normal-to-dry)? A: Renew Body Wash is formulated to help fight chronic dry skin by using the power of Renew Lotion's moisturizers to help skin heal itself and retain more moisture. It is recommended for anyone who suffers with chronic dry skin.

Q: Can you over-use Renew Body Wash and in a way "over-moisturize" your skin? A: Renew Body Wash is designed to help maintain the health of your skin by helping it retain moisture which helps the skin barrier function of your skin. You cannot "over-moisturize" your skin and the ingredients in Renew Body Wash and Renew Hand Wash are specifically designed for frequent, daily use.

Q: What are the key ingredients in Renew Hand Wash? A: Renew Hand Wash uses some of the same moisturizers as Renew Lotion, mainly deionized water and glycerin.

Q: What are the key ingredients in Renew Body Wash? A: Renew Body Wash uses some of the same moisturizers as Renew Lotion, mainly deionized water and glycerin.

Q: Why didn't you do any clinical studies on Renew Body Wash? A: We made the decision to have clinical studies done on Renew Hand Wash to ensure it was a superior product. We chose the hand wash because your hands receive the most insults during the day and if Renew Hand Wash performed well in the clinical studies we were confident that Renew Body Wash would be effective as well. It is very expensive to conduct these types of third party clinical studies and we wanted to keep the cost of delivering these products to our consumers as low as possible. Renew Hand Wash and Renew Body Wash are very similar in formulation and are designed to have the same moisturizing effect on your skin.

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