Supportinc.org



center-20002500708 S. Chestnut Street Gastonia, NC 28054 ? (704) 865-3525 P ? (704) 865-3520 F ? Gaston ? Lincoln ?Cleveland? IredellWelcome to Support, Inc.!We appreciate you choosing Support, Inc. for medication management services. Here are a few things that you should know. We have found that discussing these things up front allows us to provide the best possible service to you.Listed below are our policies in regards to medication management services:Disability: Our primary focus is treating patients and helping them to regain their abilities, not to document a disability. In order to have a well-informed, honest opinion that someone is disabled, we must have treated the person for a minimum of six months and be convinced the patient has actively worked to improve.Benzodiazepines: We do not, as a rule, prescribe benzodiazepines. This includes Xanax (alprazolam), Ativan (lorazepam), Klonopin (clonazepam), and numerous others. If you are currently taking a benzodiazepine, we will help you wean off of it and we will prescribe, if needed, appropriate non-addictive treatment. Appointments: We are a very busy clinic treating many patients; therefore, if you are 10 minutes or more late for your appointment, we will have to reschedule you in our next open slot. Prescription refills: Please keep track of your prescriptions. If you realize that you will need more medication before your next appointment, please call the office at least SEVEN BUSINESS DAYS before you run out. If you request a refill with less than 7 days of medication left, we cannot guarantee it will be ready in time.No show appointments: You will not receive medication refills if you do not show up for a medication management appointment. A no show appointment is when you do not call at least 24 hours ahead of time and let us know that you will be unable to come to your medication management appointment. If you do not show up for an appointment and need medication, you will be required to come in to see a doctor to receive refills. You will be asked to come in to the office on the next business day at 1pm and wait for a doctor to work you into his or her schedule.Rescheduled appointments: If you call ahead and request to reschedule an appointment, you may receive enough refills to last a few days, but you must come in to see a doctor within a week of the rescheduled appointment.Therapy compliance: Therapy is the most important tool and medication management is an adjunct service to other therapeutic services being received. As a result, all patients receiving medication management are required to participate in at least one other service with Support, Inc., or another outside agency as approved by the doctor. If you miss two therapy appointments in 30 days or are inactive from therapy for 60 days, your upcoming medication appointments will be canceled and refills will not be authorized until you attend 2 consecutive therapy appointments. If you believe that you do not need any other services besides medication management, we will assist with linking you to another psychiatric provider.Thank you for your attention to these details. We look forward to establishing a helpful working relationship with you.I have read and understand Support Incorporated’s policies in regards to medication management services, which describes the policies Support, Inc. follows when treating patients.__________________________________Print name of consumer being treated_________________________________________Signature of Consumer or Guardian Date ................
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