EVV MOBILE APPLICATION: How to download and register - …
EVV MOBILE APPLICATION: How to download and register
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Contents
Downloading the CellTrak mobile application for IOS/iPhone ................................... 2 Downloading the CellTrak mobile application for Android........................................ 6 How to register ......................................................................................... 11
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EVV MOBILE APPLICATION: How to download
NOTE: The first step to using the Electronic Visit Verification system is to register with the ACES$ OnlineTM portal. If you already are registered on the portal, you can move directly to downloading and registering for the EVV mobile application. If you are not registered for the ACES$ OnlineTM portal, please do so before continuing with this step. (Please see EVV Mobile Application: How to Register for ACES$ OnlineTM portal user guide.)
Downloading the CellTrak mobile application for IOS/iPhone
STEPS
STEP 1. SETTING UP AN ITUNES ACCOUNT STEP 2. SEARCHING FOR AND INSTALLING THE CELLTRAK APP STEP 3. CREATING A SHORTCUT STEP 4. ENABLING GPS
11551 Nuckols Road Suite R
Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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Step 1. Setting up an iTunes account
Each device needs an iTunes account. If you already have an iTunes account, proceed to step 2. Otherwise, complete the following:
Open the iTunes app Go to the menu at the top of" the iTunes screen,
select "Account", then select "Sign In" In the Sign in dialog box, select "Create New Apple
ID" On the Create Apple ID screen, enter your email
address and a password to use with your new Apple ID account.
11551 Nuckols Road Suite R
Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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Step 2. Searching for and Installing CellTrak
Select App Store Search for CellTrak Select CellTrak
* Do not select CellTrak 1.7 Install/Download the CellTrak app Open the CellTrak App Tap "Allow" so CellTrak can send you notifications
11551 Nuckols Road Suite R
Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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Step 3. Creating a shortcut To make things easier for you, we recommend you move the CellTrak Icon to
your home screen Locate the CellTrak icon Press and hold the icon until it wiggles Drag/move the icon to the home screen Tap the home button to save
Step 4. Enabling GPS
*GPS must be enabled ? After the user has registered with
CellTrak, the iOS device asks for permission to use the Location Services ? Tap "Allow"
11551 Nuckols Road Suite R
Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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Downloading the CellTrak mobile application for Android
STEPS
STEP 1. SETTING UP A GMAIL ACCOUNT STEP 2. SETTING THE DEVICE FOR AUTO-UPDATE STEP 3. SEARCHING AND INSTALLING THE CELLTRAK APP STEP 4. CREATING A SHORTCUT STEP 5. ENABLING GPS
Step 1. Setting up a Gmail account
? Each device needs a Gmail account to access the Google Play Store. ? Go to "Settings" ? Go to "Accounts & Sync" ? Add "Google" Account
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Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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Step 2. Setting the device for auto-update
Tap on the Play Store Tap on the Menu Locate "Settings" Locate "Auto-update apps" Select "Auto-update apps at any time" Use the Back arrow to return to the main screen
11551 Nuckols Road Suite R
Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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Step 3. Searching for and installing the CellTrak app
Search for "CellTrak" and "Install" Do not select `CellTrak 1.7' or `CellTrak 1.7 Demo' Accept permissions CellTrak will be in the application list, as well as the notification bar
11551 Nuckols Road Suite R
Glen Allen, VA 23059
1-833-955-4545
SupportVA@
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