Instructors’name



SYLLABUSHUMAN RESOURCE MANAGEMENTCourse title: Human Resource Management Course code: QTRE403Department: Faculty of Business AdministrationCredit hours: 3 creditsPrerequite(s): QTRE3031. INSTRUCTOR INFORMATION:NoInstructors’nameEmailPhone number1.Ng? Qu? Nh?mquynham@09040638352.D??ng Th? Hoài Nhungnhungdth@ftu.edu.vn09858674884Hoang Anh Duyduyha@ftu.edu.vn09159220025V? Th? H??ng Gianggiangvth@ftu.edu.vn2. COURSE DESCRIPTION:This course is designed to provide an introduction to and an overview of human resource management. Issues related to various related sub-disciplines will also be discussed. Major topic areas include: labor market conditions, the legal environment, employee recruitment and selection, training, development, compensation and benefits, and labor relations.3. EXPECTED LEARNING OUTCOMES 3.1. KnowledgeUnderstand and explain concepts, roles and functions of human resource management, the requirents for human resource professionals. Understand and explain the process and tools to analysis and design the jobs Understand and explain the process of HR planning and the key content of human resource strategy Understand and explain the recruitment model, selection methods and process of recruitment. Understand and explain the overall and each step in training process, training methods in organization Understand and explain purpose and process and methods of performance management. Understand and explain pay structure and component of compensation in organization and the different ways and plans of recognizing and rewarding employees.3.2. SkillsAbility to apply diferent tools and techniques in human resource management including:Analyse and design the job; Evaluate and critique employee recruitment strategies used by organizations; Suggest effective methods of training and development for employees and address issues surrounding employee training; Recommend appropriate and effective performance management Develop a basic employee compensation systemEvaluate pay-for-performance systems and their value in motivating employees.Build and enhance problem-solving and decision-making ability in management situations in general, and in human resource management in particular. Improve human skills such as team working, communication and presentation.Build self-learning and self-study skills3.3. Attitude Be cooperative and proactive in teamwork 4. READING MATERIALS Textbook1. Noe, R.A, Hollenbeck, J.R., Gerhart, B., & Wright, P.M. (2010). Fundamentals of Human Resource Managemen. 4th Edition. Boston, MA: McGraw –Hill 5. COURSE CONTENT AND SCHEDULE5.1. Course contentNo.ContentTime AllocationHour(s) on the classEsays, exercise, AssignmentsSelf-study with teacher’s tutorialsLecturePractice, Seminar 1Chapter 1: Introduction to Human Resource Management and Trends in HRM30062Chapter 2: Job Analysis and Design30063Seminar: Case Study 1034.54.54Chapter 3: Human Resources planning30066Chapter 4: Recruitment and Selection30067Seminar: Case Study 2034.54.58Chapter 5: HR Training and Development30069Seminar: Case Study 3034.54.510Chapter 6: Managing Employees’Performance 300611Chapter 6: Managing Employees’Performance (continue)300612Seminar: Case Study 4034.54.513Chapter 7: Establishing a pay structure300614Chapter 8: Recognizing Employee Contributions with Pay300615Seminar: Case Study 534.54.5Total301522.567.5(*) Group presentations may be held individually or in combination with theoretical lessons from the 9th session.5.2. Schedule of lecturesLecture 1: Chapter 1: Introduction to Human resource Management and trends in HRMTeaching Activities Hour(s)ContentStudents’ preparationLecture31.1. What is human resource?1.2. Values of human resource1.3. Human resource management1.4. Human resource management practices1.5 Roles of HR Department1.6. Skills of HRM professionalsReading: chapter 1 (Material 4.1)Seminar0Essays, exercise, assignments0Self-study with the teacher’s tutorials4.5- What is human resource management?- What is the Roles of HRM?- What responsibilites and roles do HR Departments perform- What competencies do HR professtionals need?Assessment (….)- Define human resource management and explain how HRM contributes to an organization’s performance.- Identify the responsibilities of human resource departments.- Summarize the types of skills needed for human resourcemanagement.- Explain the role of supervisors in human resourcemanagement.- Discuss ethical issues in human resource management.- Describe typical careers in human resource managementLecture 2: Chapter 2: Job Analysis and DesignTeaching Activities Hour(s)ContentStudents’ preparationLecture32.1. Work-Flow Analysis and Organization structure2.2 Job analysis2.3 Job DesignReading: chapter 4 (Material 4.1)Seminar0Essays, exercise, assignments0Self-study with the teacher’s tutorials4.5- What is Job analysis and Job design?- Process of Job analysis- Content of Job description and job specificationsAssessment (….)- Summarize the elements of work flow analysis - Describe how work flow is related to an organization’ structure.- Define the elements of a job analysis, and Discuss their significance in human resource management.- Tell how to obtain information for a job analysis.- Summarize recent trends in job analysis - Describe methods for designing a job so that itcan be done efficiently - Identify approaches to designing a job to makeit motivating.- Explain how organizations apply ergonomics to design safe jobs- Discuss how organizations can plan for the mental demands of a job.Lecture 3: Seminar: Case study 1Teaching Activities Hour(s)ContentStudents’ preparationSeminar3Case study: Developing Job DescriptionReading: chapter 4 (material 4.1)Assignment4.5Writing report for the assigned case studyReading assigned case studySelf-study with the teacher’s tutorials1.5Summarize chapter Assessment (….)Students can developing job description for 1 job title in company.Lecture 4: Chapter 3: Human resource planningTeaching Activities Hour(s)ContentStudents’ preparationLecture33.1 What is strategic management3.2. What is Human resource strategy?3.3 Human resource planning processReading: chapter 5 (Material 4.1)Self-study with the teacher’s tutorials4.5- What is Human resource strategy?- What is human resource planning processAssessment (….)- Discuss Strategic HRM and the linkage between organizational strategy and HRM activities.- Discuss how to plan for human resources needed to carry out the organization’s strategy.- Determine the labour demand for workers in various job categories.- Summarize the advantages and disadvantages of ways to eliminate a labour surplus and avoid a labour shortage.Lecture 5: Seminar: Case study 2Teaching Activities Hour(s)ContentStudents’ preparationSeminar3Case study 2: HR planningReading case study in advanceAssignment4.5Writing report for the assigned case studyReading assigned case studySelf-study with the teacher’s tutorials1.5Summarize chapter Assessment (….)Lecture 6: Chapter 4: Recruitment and selectionTeaching Activities Hour(s)ContentStudents’ preparationLecture34.1. The human resource recruitment process4.2. Selection method standards4.3.Types of selection methodsReading: chapter 6 (material 4.1)Self-study with the teacher’s tutorials4.5- What is human resource recruitment- Descripting each step of HR recruitment process- What types of Selection methodsAssessment (….)- Identify the elements of the selection process.- Define ways to measure the success of theselection method- Summarize the government’s requirementsfor employee selection.- Compare the common methods used forselecting human resources.- Describe major types of employment tests.- Discuss how to conduct effective interviews.- Explain how employers carry out the processof making a selection decision.Lecture 7: Seminar: Case study 3Teaching Activities Hour(s)ContentStudents’ preparationSeminar3Case study: Recruitment and selection at FSBMReading: chapter 6 (material 4.1)Assignment4.5Writing report for the assigned case studyReading assigned case studySelf-study with the teacher’s tutorials1.5Summarize chapter Assessment (….)- Understanding the complexities involved in effective recruitment and selectionLecture 8: Chapter 5: Training Employees and MidtermTeaching Activities Hour(s)ContentStudents’ preparationLecture35.1. Introduction5.2. Designing effective training activities5.3. Advice for choosing a training methodsReading: chapter 7 (material 4.1)Seminar0Essays, exercise, assignments0Self-study with the teacher’s tutorials4.5- Concept training employees- Designing effective training activities- What is training methods?Assessment (….)Discuss how to link training programs to organizational needs.Explain how to assess the need for training.Explain how to assess employees’ readiness for training Describe how to plan an effective training pare widely used training methods.Summarize how to implement a successful training program.Evaluate the success of a training programLecture 9: Seminar: Case study 4Teaching Activities Hour(s)ContentStudents’ preparationLecture0Seminar3Case study: The world is IBM’ Class roomReading: chapter 7 (material 4.1)Reading case study in advanceAssignment4.5Writing report for the assigned case studyReading assigned case studySelf-study with the teacher’s tutorials1.5Summarize chapter Assessment (….)Lecture 10: Chapter 6: Managing employee’ performanceTeaching Activities Hour(s)ContentStudents’ preparationLecture36.1. Introduction6.2. Performance management process6.3. Purposes of Performance management6.4. Methods of measuring performance (part 1)Reading: chapter 8 (material 4.1)Seminar0Essays, exercise, assignments0Self-study with the teacher’s tutorials4.5- Concept of performant Management- Purposes of Performance management- Methods of measuring performanceAssessment (….)Identify the activities involved in performance management.Discuss the purposes of performance management systems.Define five criteria for measuring the effectiveness of a performance management system.Lecture 11: Chapter 6: Managing employee’ performance (cont)Teaching Activities Hour(s)ContentStudents’ preparationLecture36.4. Methods of measuring performance (part 3)6.5. Giving performance feedback6.6. Improving performanceReading: chapter 8 (material 4.1)Seminar0Essays, exercise, assignments0Self-study with the teacher’s tutorials4.5- Methods of measuring performance- Giving performance feedback- Improving performanceAssessment (….)Compare the major methods for measuring performance Applying on giving performance feedback effectively and improving performanceLecture 12: Seminar: Case study 5Teaching Activities Hour(s)ContentStudents’ preparationLecture0Seminar3Case study: Revising the Performance Appraisal System at Victoria HospitalReading: chapter 8 (material 4.1)Reading case study in advanceAssignment4.5Writing report for the assigned case studyReading assigned case studySelf-study with the teacher’s tutorials1.5Summarize chapter Assessment (….)Lecture 13: Chapter 7: Establishing a pay structure Teaching Activities Hour(s)ContentStudents’ preparationLecture37.1. Introduction7.2. Legal requirement for pay7.3. Economic Influences on Pay7.4. Employee Judgments About Pay Fairness 7.5 Developing pay levels7.6. Current issues in payReading: chapter 11 (material 4.1)Self-study with the teacher’s tutorials4.5- What are the kinds of decisions involved in establishing a pay structure?- How do to developing pay levels- What are issues in payAssessment (….)Identify the kinds of decisions involved in establishing a pay structure.Describe how employees evaluate the fairness of a pay structure.Explain how organizations design pay structures related to jobs.Describe alternatives to job‐based pay.Summarize how to ensure that pay is actually in line with the job structure. Discuss issues related to paying employees serving in the military and paying executives.Lecture 14: Chapter 8: Recognizing employee contribution with pay Teaching Activities Hour(s)ContentStudents’ preparationLecture38.1. Incentive pay8.2. Inventive pay plan8.3. Pay for individual performance8.4. Pay for group performance8.5. Pay for organizational performance8.6. Managerial and executive payReading: chapter 12 (material 4.1)Self-study with the teacher’s tutorials4.5- The connection between incentive pay and employee performance- How organizations recognize individual performance and group performance- How organizations link pay to their overall performance.Assessment (….)Discuss the connection between incentive pay andemployee performance.Describe how organizations recognize individualperformance.Identify ways to recognize group performance.Explain how organizations link pay to their overall performance.Lecture 15: Seminar 5: Case studyTeaching Activities Hour(s)ContentStudents’ preparationSeminar3Presenting group assignment in the classPreparing power point for making presentation Assignment4.5Writing report for the assigned case studyReading assigned case studySelf-study with the teacher’s tutorials1.5Summarize chapter Assessment (….)Understanding conceptDemonstrate teamwork skillsDemonstrate analysing, problem solving skills 5.3 Contribution to Course Learning Outcomes TopicContentCLOKnowledgeSkillsAttitude1234567891011121Chapter 1: Introduction to Human Resource Management and Trends in HRM112Chapter 2: Job Analysis and Design113Seminar: Case Study 11111114Chapter 3: Human Resources planning16Chapter 4: Recruitment and Selection117Seminar: Case Study 21111118Chapter 5: HR Training and Development119Seminar: Case Study 311111110Chapter 6: Managing Employees’Performance 111Chapter 6: Managing Employees’Performance (continue)112Seminar: Case Study 411111113Chapter 7: Establishing a pay structure114Chapter 8: Recognizing Employee Contributions with Pay1115Seminar: Case Study 511111116. COURSE POLICIES6.1 Requirements for Final Examination Students are allowed to take the final exam only if the following conditions are satisfied: Students must attend at least 70% class periods (11/15 sessions)Attendance is also required for all examination/ assignment periods. Students are expected to pass at least 50% of those examinations. For courses those only requires one examination, students are expected to earn at least 5 points out of 10. For an absence to be excused, the absence must be accompanied by a written excuse from a doctor or other competent. If a student is absent for more than an allowed number of sessions for the university’s mission, the instructor then can consider and decide, but must ensure that no more than 60% of the sessions are taken and additional instruction is required under the supervision of the instructor.6.2 Incentive PolicyStudents who contribute in class discussions and are recognized by the teacher (reward cards) will be credited to the mid-term and/or final scores. Students can propose and get the consent of the lecturer to an essay. If the essay is of good quality, it will be considered bonus points for mid-term or final exams.6.3 Assignment policy All assignments must be the result of the students own work and effort. If 40% similarity is detected; the assignment’s score will be deducted.If more than 40% similarity is detected; the assignment will be zero-scored.Late submission will result in 10% deducted from assignment score for each day late. Missed work or more than 3 days late submission will be zero-scored. 7. COURSE ASSESSMENT7.1. Type of assessment*Formative assessment (10%)* Summative assessment (90%)Two options are given, depending on the content and the size of group.Option 1Option 2ComponentGroup assignment20%30%Mid-term exam 10%Final exam 60%60%7.2. Assessment Criteria General rules for all written documentationsAll works are presented on A4 sized paper, size: 12, font: Times New Roman or VnTime; margin settings as follows: top 2.5 cm, bottom 2.5 cm, left 3.5 cm, right 2 cm; spacing 1.5. Group workContent: Students will form groups around 5 to 6 people. Each group will discuss and write a report for the assigned case study.A presentation covering the following points should be prepared:1. Provide a brief introduction to the organization2. Describe the selected topic3. The issues/problem should then be considered and analyzed in terms of materials drawn from topics studied as part of this subject4. Design an intervention (a change program or set of activities and procedures utilizing some aspects of your analysis. The intervention should be intended to solve or improve the situationCriteria:+ Clear and feasible topics 2 points+ Logical analysis, straight to the point, practical refection 5 points+ Use of variety of references, vivid examples 1 point+ Coherent writing, precise citation2 points Total:10 pointsFinal Examination: Form: Written testContent: all materials covered in the course schedule.The test is composed of two parts:Multiple choice questions (40-50 questions)?: true-false, multiple-choice (account for 60% of final score)Essays: 2-3 questions (account for 40%)Criteria:+ Giving precise multiple-choice answers: 6 points+ Clear, well-structured, informative essays: 4 pointsTotal:10 pointsHead of DepartmentDeanNg? Qu? Nh?m ................
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