Arrun Wolff
[Pages:2]Arrun Wolff
Las Vegas, NV wolffarryn10@ (725)300-4818
Qualified and experienced with 4+ years in fast-paced customer service environments. Personable and professional. I am well trained under pressure and skilled in sales, customer service as well as computer systems. Flexible and hard working in deadline driven environments. I am a dedicated team player who can be relied upon to help your company achieve goals; whether on my own or working as a group.I am seeking the opportunity to become a successful hard working employee .
Work Experience
Medical Scheduler
Hytek Medical April 2019 to Present
Scheduling and rescheduling assigned patients for medical service. Maintain and update physician and patient data Daily data entry/collecting payment scanned and stored all patient insurance documentation and medical records with confidentiality. Provide policies to patients and families Assist with filling out forms, relevant documentation and case histories.
Sales Agent
Telus International October 2018 to April 2019
Responsible for taking Inbound/outbound sales calls and emails from customers interested in purchasing a traeger grill. Helping existing customers that may have technical issues with their product. Explaining products and warranty in depth with customer. Troubleshooting by using probing techniques in order to better understand the customers issue/ scenario so i can properly assist and resolve issue. Up selling and sending replacement parts.
Customer Service Representative
Sutherland Global Service December 2016 to July 2018
Handling inbound calls for Metlife Insurance regarding customers FMLA/ Disability Claims. Answering an average of 50+ calls. Going over payments, coverage and status of claim with customer. Updating medical condition on claims and submitting to assigned case worker
Education
High school or equivalent
Western High School
Skills
? Scheduling ? Billing ? Word ? MS Office ? Filing ? Time Management ? Google Docs ? Excel ? Multi-line Phone Systems ? Sales Experience ? Salesforce ? Medical Records ? High volume calls
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