Windows 11 Frequently Asked Questions

Microsoft Windows 11 Frequently Asked Questions

Updated: November 2023

Windows 11 Frequently Asked Questions

(FAQs)

Sections ? Windows 11 ? Microsoft Copilot ? Bing Chat Enterprise

Windows 11

Q What's the difference between Windows 10 and Windows 11? A. Windows 11 was built for hybrid working with greater productivity and collaboration features and the most secure Windows. Windows 11 and new devices can support the hybrid workforce by protecting data and access from wherever they work and making collaboration easier.

Q. What are the minimum hardware requirements for Windows 11? A. The minimum hardware requirements are available here

Q. How do I know if my current Windows 10 PC meets the hardware requirements for Windows 11? A. To see if your current PC meets the minimum requirements, you can refer to our knowledge base for a list of tested systems.

Q. What if my PC doesn't meet the minimum hardware specifications? Can I stay on Windows 10? A. Yes. Microsoft has committed to supporting Windows 10 until October 14, 2025.

Q. How much does it cost to upgrade from Windows 10 to Windows 11? A. It's free. But only Windows 10 PCs that are running Windows 10 20H1 or later and meet the minimum hardware specifications will be able to upgrade. Here is the link to the minimum system requirements to install Windows 11.

Q. Can I keep using Windows 10? A. Yes. You do not have to upgrade to Windows 11. Microsoft will continue to support Windows 10 until October 14, 2025.

Q. Does Windows 11 take up more space on my PC than Windows 10? A. No. Windows 10 and Windows 11 require approximately the same amount of disk space. During the upgrade process, however, extra space is required. Windows will clean up this extra disk space about ten days after the upgrade is complete.

Q. If I upgrade to Windows 11 what will happen to my files? A. By default, all your files and data will transfer. However, we recommend backing up your files before installation. Learn more about OneDrive PC folder Backup here

? 2023 Dell Inc. or its subsidiaries. All Rights Reserved.

Microsoft Windows 11 Frequently Asked Questions

Updated: November 2023

Q. Can I go back to Windows 10 after I upgrade if I don't like Windows 11? A. After you have installed the Windows 11 upgrade there is a 10-day period where you can move back to Windows 10 while keeping files and data that you brought along with you. After the 10 days, you will need to back up your data and do a "clean install" to move back to Windows 10. New PCs preinstalled with Windows 11 cannot use the rollback function.

Q. How long does it take to install Windows 11? A. Downloading and installing Windows 11 will most likely take longer than a typical Windows 10 feature update. You canuse your PC while you're downloading it and then you have the option to schedule the install to happen at a specific timewhen you aren't planning on using your PC.

Q. Can I upgrade my Windows 10 PC to Windows 11 if I'm running S mode? A. If your PC meets the minimum hardware specifications, the Windows 10 Home edition in S mode can upgrade to the Windows 11 Home edition in S mode. If your Windows 10 PC is running the Pro edition in S mode, you will need to switch out of S mode to upgrade to Windows 11 Pro. Windows 11 Pro edition is not available in S mode.

Q. Can a really old PC run Windows 11? A. You can refer to our knowledge base for a list of tested systems to determine if your device is eligible to upgrade to Windows 11. Many PCs that are less than four years old will be able to upgrade to Windows 11. They must be running 20H1 or later version of Windows 10 and meet the minimum hardware requirements to receive the Windows 11 upgrade.

Q. How long can I purchase Microsoft Windows 10 Pro with a Windows 11 license? A. A Windows 10 Pro preinstalled device with a Windows 11 Pro license included is available for purchase until January 2024.

Microsoft Copilot in Windows

What is Copilot in Windows? A: Copilot in Windows is an artificial intelligence assistant that's integrated in Windows 11 to enhance productivity and creativity. Copilot works together with Bing Chat and ChatGPT plugins to keep you focused without the need to switch between apps. Copilot can help perform tasks, find information and create.

Q: How much does Copilot in Windows cost? A: There is no additional cost to use Copilot in Windows 11.

Q: What are the minimum hardware requirements to install and run Copilot in Windows? A: To install Windows Copilot, users must have Windows 11(version 22H2) installed on the device.

? 2023 Dell Inc. or its subsidiaries. All Rights Reserved.

Microsoft Windows 11 Frequently Asked Questions

Updated: November 2023

Q: What if I have a device with Windows 10, can I upgrade to Windows 11 so that I may install Windows Copilot? A: Yes, most PCs that have shipped in the last 5 years can run Trusted Platform Module version 2.0 (TPM 2.0). TPM 2.0 is required to run Windows 11. To see if your current PC meets the minimum requirements, you can refer to our knowledge base for a list of tested systems. Copilot in Windows will gradually roll out over the coming months. Copilot in Windows will be available in global markets, including the UK. Copilot is NOT available to market in European Economic Area (EEA) and China.

Q: How do I know if I have TPM 2.0 enabled on my device? A: See Dell knowledge base article

Q: If I have Windows 11 on my device, when can I upgrade to Windows Copilot? A: Copilot will begin to release in its early form as part of the free update to Windows 11 starting September 26th in selected markets. Copilot in Windows will be available in global markets, including the UK. Copilot is NOT available to market in European Economic Area (EEA) and China.

Q: How is Windows Copilot powered? A: Copilot experiences are powered by the cloud and are uniquely integrated in Windows 11.

Q: What benefit does Copilot have by running in the cloud? A: Access from any device, multi-user collaboration, instant updates, no configuration required.

Q: When will new Dell devices ship with Copilot in Windows? A: Dell will begin shipping Copilot in Windows version 23H2, due to release December 2023. Copilot in Windows will be available in global markets, including the UK. Copilot is NOT available to market in European Economic Area (EEA) and China.

Q: How will I access Copilot once it's installed? A: Copilot can be accessed from the taskbar or with the (Win+C) keyboard shortcut.

Q: Why don't I see Copilot on my Windows 11 PC? A: Copilot in Windows is available in the latest version of Windows 11 (Windows 11 2023 Update). You can also opt in to get the latest updates as soon as they're available through Windows Update in Settings (Settings > Windows Update) by selecting "Get the latest updates as soon as they are available" and setting the toggle to On. Copilot will not be available to all users at the same time, as features roll out gradually. Copilot in Windows will be available in global markets, including the UK. Copilot is NOT available to market in European Economic Area (EEA) and China.

Q: How do I turn off Copilot in Windows? A: Users can turn off Copilot in Windows, please refer to this page for details.

Q: How is my data used to formulate responses in Copilot? A: Copilot in Windows uses your data to help it formulate relevant responses to your requests

? 2023 Dell Inc. or its subsidiaries. All Rights Reserved.

Microsoft Windows 11 Frequently Asked Questions

Updated: November 2023

Q. What are the different Microsoft Copilots and when will they be available? A. Windows Copilot ? The first centralized AI assistance on a platform. Included with Windows 11 Home and Pro. Available on new Dell devices from December 2025. (subject to market restrictions) Microsoft 365 Copilot ? Microsoft 365 Copilot is an AI-powered digital assistant designed to help users with a range of tasks and activities on their devices. It can create content, make suggestions, insert, working alongside PowerPoint, Word, Excel and Outlook. Available from November for commercial customers based on license subscription model.

Q. What are the differences between Bing Chat Enterprise and Microsoft 365 Copilot? A. Bing Chat Enterprise is a gen AI service grounded in data from the public web in the Bing search index only. It doesn't have access to organizational resources or content within Microsoft 365, such as documents in OneDrive, emails, or other data in the Microsoft 365 Graph. Microsoft 365 Copilot adds three things:

? Access to data within the Microsoft 365 Graph in your tenant. ? Prompts and responses are processed entirely within your Microsoft 365 tenant boundary, along with other

Microsoft 365-specific security, compliance, and privacy features. ? Access to this generative AI capability from Microsoft 365 applications like Teams, Outlook, and Word.

Q. How do I get Microsoft Copilot on Windows 10? A. Copilot in Windows is not available on Windows 10. Devices will need to be upgraded to Windows 11. Check the device meets the minimum hardware requirements to receive the Windows 11 upgrade.

Bing Chat Enterprise

Q. What is Bing Chat Enterprise? A. Bing Chat Enterprise gives your organizations AI-powered web chat with commercial data protection. There are security controls in place with corporate data, so company data remains the company's data and Microsoft does not have access to the data. The data is not used to train the LLM and the data does not enrich the foundation AI models used by others.

Q. Which Microsoft 365 customers are eligible to start using Bing Chat Enterprise now? A. Customers licensed for Microsoft 365 E3, E5, Business Standard, and Business Premium are eligible for Bing Chat Enterprise at no additional cost.

Q. When and how can eligible Microsoft 365 customers start using Bing Chat Enterprise? A. Bing Chat Enterprise will start rolling out in preview on July 18, 2023 to eligible customers. More information on how IT administrators can turn Bing Chat Enterprise on or off is available here Bing Chat Enterprise is accessible via chat and the sidebar in Microsoft Edge. It will also come to Windows Copilot in the future. Note: Copilot in Windows is not available on Windows 10.

Q. I want to enable access to Bing Chat Enterprise for my employees but also block access to the consumer Bing Chat experience. How can I do this? A. There currently isn't a control to block access to the consumer Bing Chat experience without impacting access to Bing Chat Enterprise.

? 2023 Dell Inc. or its subsidiaries. All Rights Reserved.

Microsoft Windows 11 Frequently Asked Questions

Updated: November 2023

Q. What are the differences between Bing Chat Enterprise and Microsoft 365 Copilot? A. Bing Chat Enterprise is a generative AI service grounded in data from the public web in the Bing search index only. It doesn't have access to organizational resources or content within Microsoft 365, such as documents in OneDrive, emails, or other data in the Microsoft 365 Graph. Microsoft 365 Copilot adds three things:

? Access to data within the Microsoft 365 Graph in your tenant. ? Prompts and responses are processed entirely within your Microsoft 365 tenant boundary, along with other

Microsoft 365-specific security, compliance, and privacy features. ? Access to this generative AI capability from Microsoft 365 applications like Teams, Outlook, and Word.

Q. Which Microsoft 365 licenses are eligible for Bing Chat Enterprise at no additional cost? A. Customers licensed for Microsoft 365 E3 or E5, A3 or A5 for faculty, Business Standard, or Business Premium are eligible for Bing Chat Enterprise at no extra cost. It will continue to be included at no extra cost for those licenses when Bing Chat Enterprise becomes generally available.

Q. How will my employees know they are using Bing Chat Enterprise instead of Bing Chat? A. Employees using Bing Chat Enterprise must sign in to chat using their work account. Bing Chat Enterprise has a unique design that distinguishes it from the consumer version. Above the chat input box and on top of every chat answer, users see a message confirming 'Your personal and company data are protected in this chat.'

Additional Bing Chat Enterprise information can be found at

? 2023 Dell Inc. or its subsidiaries. All Rights Reserved.

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