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Sumit ShawCurriculum Vitae168, Purbachal Kalitala Road, Kolkata – 700078.Mob: +91 8013526149/ +91-9073366773Email: saw.sumit@Objective? To work in a challenging atmosphere where I could get an opportunity to learn and develop my technical skills. PROFESSIONAL QUALIFICATION? Jetking Infotrain Ltd. Certified Hardware & Networking Engineer.? Diploma in Information Technology Application(DITA) From YOUTH COMPUTER TRAINING CENTER.IT- SKILL? Hardware Troubleshooting: - Motherboard, RAM, SMPS? N+: - Network Topologies, Wireless Technology.? Windows Server: - DHCP, DNS.? CCNA: - Networking Devices, Routing Protocol.? Packages: - MS-Word, MS-Excel, MS-PowerPoint.? Outlook: 2003, 2007, 2010, 2013, 2016 and Outlook Express Configuring and troubleshooting.? Browser: - Mozilla Firefox, Internet Explorer, and Google chrome.? OS Platforms Used: - Windows 8, 7, Vista, XP, Server 2003, 2008, Linux Red Hat, Ubuntu and bit ofKnowledge of Mac.? Others: - Software Installation, Driver Installation, Nero.Currently WorkingBengal Unitech Universal Infrastructure Pvt. Ltd. May – 2016 Till DateExecutive – IT (System & Network Engineer)Role: System Administrator of Eastern India? OS installation: - Windows XP, Windows Server 2003, 2008, Vista, 7, 8, 8.1 and 10.? Assembling, hardware up gradation troubleshooting,? Windows maintenance, dual booting, upgrade & update the windows? MS outlook configuration, Outlook backup & restore and troubleshooting? Disk Management, partitions? Printer installation and troubleshooting? Antivirus Server maintenance and client system update & virus protection? Scanner configuration & troubleshooting.? Troubleshooting of hardware and O/S? Basic Networking, Map drive, Data sharing? TCP/IP Configuration, Internet Maintenance? Data Cards configure and troubleshooting? Remote desktop and Remote assistance? Wireless Networking, Networking in Domain environment? Basic Firewall configuration.? User Profiles Backup and Restore.? Sharing folder, sharing device & Printer.Work Experience? Celerity Infosolutions Pvt. Ltd. 21st October 2014 to April 2016Desktop Support Engineer? Remote support all internal staff with their needs? Accessing Email, Desktop support, Program Software support/access.? Remotely support two software applications by responding to service tickets from agents.? Respond to service tickets primarily through email with the occasional phone conversation as well.? Provide support to remote users like Teamviewer, AmmyAdmin and ShowMyPC? Install and upgrade hardware and software components? Help maintain documented processes to resolve common issues.? Installing new devices and software components.? Installing new Hardware (servers, Printers, computer workstation etc)? Setting up User Accounts Permissions and Passwords? Overseeing security of all system, especially the Internet, and Installing antivirus protection.? Fixing Network faults? Network maintenances? Technical Support for people using the network? Day to day admin and monitoring of network use? Maintaining Server user accounts Active Directory data base and Group Policy Management? Vectoroide Technologies Pvt. Ltd. 1st March 2102 to 30th September 2013System EngineerJob Responsibilities? Server OS Installation & basic configuration 2003 and 2003 R2? Users Create, account permission and Active Directory Database? Install and upgrade hardware and software components? Develop and document technical processes? Provide technical solutions and troubleshooting services on need basis? Provide support to remote users like Teamviewer, AmmyAdmin and ShowMyPC? MS Outlook configuration and installation,? Desktop related issues.? Win 7/Vista troubleshooting.? Network troubleshooting.?Internet access for the LAN through Proxy setting.? Global Teksol. 1st July 2010 to 29th February 2012System EngineerJob Responsibilities? Provide Software, Hardware and Network Support, as well as Operating System? Troubleshooting virus related problem and installing Antivirus.? Installing and troubleshooting operating system (Win XP, Win Vista, Win 7, Win 8/8.1 and Win 10).? Provide Support in Resolving Networks Problem and troubleshooting of LAN Connectivity issues.? Internet access for the LAN through Proxy setting.? Configuring Microsoft outlook for user and troubleshooting Mail Problem.? Installation and Troubleshooting Network printer and Normal printer Such as like, Sharp, Canon & hpLaserJet 2200, 2300, 2420,4250 & 5000.Education? Graduation (B.A) Completed from Sam Higginbottom UniversityOf Agriculture, Technology and Sciences SHUATS? Passed XIIth from The Assembly of God church School, Kolkata NIOS? Passed Xth from The Assembly of God church School, Kolkata NIOSPersonal ProfileFather’s Name : Mr. Rajendra ShawPermanent Address : 168, Purbachal Kalitala Road, Kolkata – 700 078.Date of Birth : 05th November 1988Sex : Male Marital Status : Unmarried Religion: Hinduism Nationality : IndianLinguistic Fluency : English, Hindi, and Bengali.PLACE: KolkataSUMIT SHAWDATE -: 03 / 02 /2020 ---------------------- Signature ................
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