Adobe Marketing Cloud Lyris Data Connector for Adobe Analytics

[Pages:10]Adobe? Marketing Cloud

Lyris Data Connector for Adobe Analytics

Contents

Lyris Data Connector for Adobe Analytics......................................................................3

Key Benefits and Features...............................................................................................................................................3 Integration Prerequisites.................................................................................................................................................3

Configure Adobe Analytics variables for Lyris...............................................................5

Deploying the Integration...............................................................................................6

Completing the Integration Wizard............................................................................................................................6 Configuration within the Lyris EmailLabs.................................................................................................................8 Verifying the Integration.................................................................................................................................................9 Query String Param Plug-In Code................................................................................................................................9

Last updated 10/15/2013

Lyris Data Connector for Adobe Analytics

Lyris Data Connector for Adobe Analytics

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Lyris Data Connector for Adobe Analytics

Describes the marketing efficiencies achieved through the integration. The Adobe? Data ConnectorsTM email integration combines behavioral information from Adobe Analytics with Lyris email marketing to redefine success measurement and target audiences with more relevant messaging.

Delivering relevant email messages to these market segments can result in entirely new revenue opportunities, driving increased conversion and revenue among new and existing email campaigns. For example, delivering relevant email messages based on products that were viewed during a visit or products that were left in an abandoned shopping cart has been proven to have dramatic impact on revenue, with minimal impact on cost because this is simply leveraging visitors your site is already getting.

This increase in marketing efficiency is one of the key benefits of integrating Adobe Analytics with Lyris. Additionally, this integration will automatically synchronize email metrics with Adobe Analytics data as frequently as hourly for closed-loop reporting.

Key Benefits and Features

Describes the main benefits of integrating Lyris and Adobe Marketing Reports and Analytics.

The integration of Lyris and Adobe Analytics provides the following key benefits:

? Consolidate email marketing and analytics data into one reporting interface ? Optimize email campaigns by conversion and contribution to revenue and site success ? Re-market to key visitors and market segments based on dynamic marketing segments

Dynamic Marketing Segments

The email integration supports dynamic marketing segments to help you drive your business. This integration features the following marketing segments, out of the box:

? Cart Abandonment Profile: Help visitors convert to customers through fine-tuned campaigns specifically designed for those who are hesitant to complete carts

? Purchase Profiles: Increase repeat orders and average order value through campaigns targeted by visitor purchase patterns ? Product/Content View Behavioral Profile: Reach prospective customers through marketing segments based on product views

and content access profiling ? Customers can also create and schedule custom re-marketing segments specific to the needs of their users.

Integration Prerequisites

Describes the prerequisites for a successful integration. Before you activate this integration, review the following items against your deployments of Adobe Analytics and your email software.

This ensures that the appropriate best practices and pre-requisites are in place prior to activation, which will result in an optimal and successful integration.

Prerequisites for Adobe Analytics ? Report-Suite specific: Be advised that this integration is report-suite specific. Ensure that you have selected the desired report

suite prior to activating the integration ? Available and configured Analytics variables: This integration requires custom events and custom eVars, and optionally

additional events and additional eVars.

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See Configure Adobe Analytics variables for Lyris

? Authorized Representative: Be advised that the enablement of this integration might cause your company to incur fees in accordance with your service agreement with Adobe, Inc. or your service agreement with one of Adobe's trusted partners, as applicable. By activating this integration, you hereby represent that you are an authorized representative of your company; and as such, your company agrees to pay the fees, if any, set forth in the service agreement described above.

? Adobe Analytics data warehouse: This integration requires Adobe Analytics data warehouse to be enabled in order to generate re-marketing segments. If you have not enabled data warehouse, contact Adobe for details.

? Recipient ID: The integration requires that we capture and store a "Visitor ID" within an Analytics variable (eVar). The Visitor ID (often referred to as the "Recipient ID") is an encoded or numeric representation of an email address from the Lyris system. This "Recipient ID" is associated with downstream visitor behavior on the site (cart abandons, purchases, etc.) that is pulled back into the Lyris system and can be leveraged for re-marketing purposes. As part of the setup process, you must identify an eVar for this purpose when prompted by the Wizard.

? External Tracking: If you are not currently following the best practice of enabling external tracking for each email campaign you send, you must do so to ensure a successful integration. See the Lyris section below for details

? Privacy Compliance: You should understand that by enabling Recipient or Visitor ID tracking, this feature may track personally identifiable information of your site visitors. This has privacy implications, requiring the implementation of appropriate procedures by your organization, such as providing notice to, and consent of, your site visitors.

Prerequisites for Lyris EmailLabs

? Valid Lyris Account: In order to use this Data Connector integration, you must have a valid Lyris account. ? Account Information: You will require the following information about your Lyris account during this integration setup:

? Lyris API Key: Used for data population ? Query String Parameters: These are appended in the landing page URL for Message ID and Recipient ID (Visitor ID). ? Lyris Server/URL: The server value that you use in the Lyris system ? Lyris Site ID: Also known as "Customer ID", this is the unique value for your instance of Lyris HQ. This can be located under

"Customer Info" in the "Account Home" section of EmailLabs.

Configure Adobe Analytics variables for Lyris

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Configure Adobe Analytics variables for Lyris

Describes the eVars and Events to be reserved for each report suite implementation.

This integration requires at least 2 eVars to be reserved for each report suite implementation. Apart from these eVars, a few events may be reserved depending on which Lyris data you would like to see in Analytics. These eVars and events are described in the table below:

Variable Type eVar

Variable Name Message ID

How the Variable is used

Settings

To capture the individual email message campaign identification

Status: Enabled Allocation: Most Recent

Expire After: "Business Decision"

eVar

Email Recipient ID

To capture the anonymous identification for your customer who clicked the email

Status: Enabled

campaign

Allocation: Most Recent

Expire After: "Business Decision"

Event

Lyris - Emails Sent

To store no. of emails sent from Lyris

Type: Numeric Participation: Enabled

Event

Lyris - Emails Opened

To store no. of emails that were opened Type: Numeric Participation: Enabled

Event

Lyris - Unique Emails Opened To store no. of unique emails that were opened

Type: Numeric Participation: Enabled

Event

Lyris - Email Click-throughs To store no. of times any email was clicked Type: Numeric Participation: Enabled

Event

Lyris - Email Bounces

To store the no. of emails that were bounced

Type: Numeric Participation: Enabled

Event

Lyris - Email Unsubscribes

To store the no. of email subscriptions that Type: Numeric

were disabled

Participation: Enabled

Deploying the Integration

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Deploying the Integration

Describes the three-step deployment process. Deploying this integration is a simple process that requires the following actions:

Completing the Integration Wizard

Steps to use the integration wizard. To activate the integration, you must complete the Lyris integration wizard within the Data Connectors interface. 1. Navigate to the Data Connectors (formerly Genesis) area within the Adobe Marketing Cloud.

2. Under Add Integration, drag and drop the Lyris plugin into the Adobe Marketing Cloud. This opens up the Lyris Data Connector Integration.

Deploying the Integration

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3. Under General Settings, choose the desired Report Suite and provide a name for the integration. 4. Fill in all your Lyris account-related information under Custom Values.

5. Choose the appropriate reserved eVars and events from the drop-down menus.

6. You may choose your own segments under Your Segments - apart from the 3 automated Partner segments. 7. This integration may require downloading a few data point to your Lyris account. You may choose to give access for this

under Access Request.

Deploying the Integration

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8. Under Data Collection, you can choose to have an automated or a manual solution (JavaScript Plug-in) to collect query string parameters from the landing page URL. If you choose to have an automated solution, enter your query string parameter for Message ID and Recipient ID. For a JavaScript Plug-in, contact your Adobe Consultant.

9. You may choose to have the Lyris Dashboard and bookmarks automatically generated for you.

10. Review the integration summary and click Activate.

Configuration within the Lyris EmailLabs

Steps describing what to configure within Lyris following the completion of the wizard. 1. After completing the integration wizard, you must work with the Lyris Professional team to complete the integration to your

Lyris HQ account and facilitate testing. 2. Add URL Query String Parameters: Verify that the URL append string is properly input into the Organization settings areas

of the user interface. This should contain the campaign level ID (hq_m) and recipient level ID (hq_v). An example of a string ID is: hq_lid=149&hq_m=96843&hq_l=23&hq_v=7703a51905

Note: If you are applying Lyris's native analytics tool, Click Tracks tags all of the required variables that are added.

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