JOB DESCRIPTION FOR JOB TITLE:



|Program Manager- Advanced Practice Providers |

|Job Code: 02580 |FLSA Status: Exempt |

|Mgt. Approval: Date: |HR Approval: Date: September 2015 |

|JOB SUMMARY |

|The Advanced Practice Provider (APP) Program Manager provides support and expertise in planning, execution and monitoring of programs, processes and systems for |

|Advanced Practice Providers working in all clinical locations, departments and managing entities across the UW Health system. This includes the assessment, development,|

|implementation and evaluation of programs and systems related to new employee orientation, clinical competencies and mentorship program, as well as other initiatives to|

|enhance the APP program. Collaborates with organizational leadership and staff to develop, analyze and assist with implementation of innovative care models utilizing |

|APPs in a fiscally, operationally and professionally responsible manner. |

| |

|This role works dynamically and collaboratively with the Director of APPs and leadership from administration, clinical operations, finance, human resources, quality, |

|academic departments, APPs and physicians, to evaluate, create, implement and monitor programs related to Advanced Practice Providers. This position uses critical |

|thinking skills to address opportunities for programmatic development and improvement while promoting engagement of stakeholders across multiple disciplines and |

|departments. |

|MAJOR RESPONSIBILITIES |

|Works collaboratively with UW Health leaders and APP Director to assess, design, implement, monitor and evaluate programs for Advanced Practice Providers (APPs) across |

|the UW Health enterprise. |

|Identifies and coordinates programming in a consistent, efficient and resource-conscious way across the hospital, ambulatory practices, academic departments and School |

|of Nursing and PA program. Identify program deliverables and timelines. |

|Collaborates in review of operational and financial analytics related to workforce planning, utilization, recruitment and retention of APPs with Human Resources, APP |

|Director, operational leaders and hiring departments. |

|Collaborates with APP Director, finance, operations and clinical department leadership to develop a system of ongoing review and monitoring of APP financials including |

|cost, productivity, and utilization. |

|Manages the assessment, development, implementation and evaluation of programs and systems related to new employee orientation, clinical competencies and mentorship |

|program. |

|Assists with assessment, development, implementation and evaluation of a common balanced scorecard for APPs across the system utilizing analytics, stakeholder |

|engagement, professional scope of practice and performance management objectives. |

|Collaborates with APP Director, medical, nursing, operations and departmental personnel to develop, analyze and assist with implementation of innovative care models |

|utilizing APPs in a fiscally, operationally and professionally responsible manner. |

|Works with APP Director, professional councils and APPs to develop, implement and evaluate multifaceted programming to facilitate/support peer networking, professional |

|development and learning opportunities for APPs across the UW Health enterprise. |

|Collaborates with APP Director, UW School of Nursing and UW PA Program to design, implement, evaluate and monitor a program to support APP student learners and |

|preceptors including, but not limited to: centralized system for identifying and tracking learners and preceptors within UW Health, educational modules and evaluation |

|tools for students and preceptors, and academic outreach opportunities for APPs to fulfill the UW Health academic mission. |

|Oversees and maintains portfolio of initiatives developed, implemented, evaluated and directed by Office of Advanced Practice Providers. |

|Establishes and maintains effective communications with all stakeholders using communication plans, status reports and media sources tailored to audience. |

|Utilizes project management tools and principles to define and manage project scope, document and monitor timelines and deliverables, resolve risks and barriers. |

|Effectively plans and facilitates meetings of varied participants and topics using standard meeting management tools and techniques (agendas, meeting roles, ground |

|rules, minutes, action items tracking, parking lot, etc). |

|Develops and maintains databases, spreadsheets, charts and data narratives pertinent to programs. |

|Develops succinct and clear written and verbal presentations to multiple audiences including, but not limited to: senior administrators, clinicians, and department and |

|clinic managers. |

|Maintains and contributes current knowledge of latest trends, financial, operational and quality analytics/practices related to APPs. |

|Maintains current knowledge of organizational policies, procedures, governance structures, regulatory requirements and applicable technologies. |

|Develops and maintains professional relationships with stakeholders and continuously seeks to build new relationships. |

|Continuously seeks opportunities for professional growth and development related to position. |

|Actively surveys and facilitates opportunities for participation in grants, research, poster sessions or other scholarly work benefiting UW Health system and APPs. |

|Collaborates with other national academic medical centers, professional databases and quality improvement resources to enhance current APP practice, programs and |

|analytics at UW Health. |

|Appropriately and effectively communicates and delegates tasks/work projects to appropriate staff and supervises their accomplishment. |

|May be asked to attend meetings and serve as designee of Director of APPs in his/her absence, as needed. |

|Adhere and uphold the mission of UW Health and UW Health Service and Performance Standards. |

|Other duties and projects, as assigned |

| |

|ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE UW HEALTH PERFORMANCE STANDARDS. |

|JOB REQUIREMENTS |

|Education |Minimum |Bachelors’ degree in healthcare administration, organizational development, industrial engineering or related |

| | |field required |

| |Preferred |Master’s degree preferred |

| | |Master’s or Doctorate in Nursing or Master’s in Physician Assistant Studies with significant experience in |

| | |program development and management will be considered |

|Work Experience |Minimum |3-5 years’ experience in program planning, development, implementation and evaluation, and project management |

| | |is required |

| |Preferred |3-5 years’ progressive experience in health care industry, academic medical center or large group |

| | |practice/hospital system preferred |

| | |2-3 years of experience in planning, developing, presenting and evaluating program curriculum, content and |

| | |design is required; 5 years preferred |

|Licenses & Certifications |Minimum | |

| |Preferred | |

|Required Skills, Knowledge, and Abilities |Ability to collaborate and interact effectively at all levels with a variety of organizational entities and |

| |personnel across disciplines, clinical departments, inpatient and outpatient settings |

| |Proven ability in managing multiple programs and projects with the ability to use data to make continuous |

| |program improvements and drive decision-making |

| |Ability to translate strategies and goals into the design and implementation of systems and processes |

| |Displays strong analytical skills with the ability to understand, interpret and summarize complex processes, |

| |program and systems |

| |Ability to effectively generate professional, clear, written and verbal presentations appropriate for intended|

| |audience |

| |Displays strong analytical skills with the ability to understand, interpret and summarize complex processes, |

| |program and systems |

| |Ability to effectively generate professional, clear, written and verbal presentations appropriate for intended|

| |audience |

| |Proven customer service skills with ability to work within all levels of the organization and maneuver across |

| |different organizational entities and political environments |

| |Demonstrated ability for self-direction and initiation required |

| |Proficient in MS Office applications required |

| |Ability to travel to attend meetings and conferences. |

| |A valid driver’s license and a reliable, personal vehicle are required |

|AGE SPECIFIC COMPETENCY (Clinical jobs only) |

|Identify age-specific competencies for direct and indirect patient care providers who regularly assess, manage and treat patients. |

|Instructions: Indicate the age groups of patients served either by direct or indirect patient care by checking the appropriate boxes below. Next, |

| |Infants (Birth – 11 months) |X |Adolescent (13 – 19 years) |

| |Toddlers (1 – 3 years) |X |Young Adult (20 – 40 years) |

| |Preschool (4 – 5 years) |X |Middle Adult (41 – 65 years) |

| |School Age (6 – 12 years) |X |Older Adult (Over 65 years) |

|JOB FUNCTION |

|Review the employee’s job description and identify each essential function that is performed differently based on the age group of the patient. |

| |

|PHYSICAL REQUIREMENTS |

|Indicate the appropriate physical requirements of this job in the course of a shift. Note: reasonable accommodations may be made available for individuals with |

|disabilities to perform the essential functions of this position. |

|Physical Demand Level |Occasional |Frequent |Constant |

| |Up to 33% of the time |34%-66% of the time |67%-100% of the time |

|X |Sedentary: Ability to lift up to 10 pounds maximum and occasionally |Up to 10# |Negligible |Negligible |

| |lifting and/or carrying such articles as dockets, ledgers and small | | | |

| |tools. Although a sedentary job is defined as one, which involves | | | |

| |sitting, a certain amount of walking and standing is often necessary | | | |

| |in carrying out job duties. Jobs are sedentary if walking and | | | |

| |standing are required only occasionally and other sedentary criteria | | | |

| |are met. | | | |

| |Light: Ability to lift up to 20 pounds maximum with frequent lifting |Up to 20# |Up to 10# or requires |Negligible or constant |

| |and/or carrying of objects weighing up to 10 pounds. Even though the | |significant walking or |push/pull of items of |

| |weight lifted may only be a negligible amount, a job is in this | |standing, or requires |negligible weight |

| |category when it requires walking or standing to a significant degree.| |pushing/pulling of arm/leg | |

| | | |controls | |

| |Medium: Ability to lift up to 50 pounds maximum with frequent |20-50# |10-25# |Negligible-10# |

| |lifting/and or carrying objects weighing up to 25 pounds. | | | |

| |Heavy: Ability to lift up to 100 pounds maximum with frequent lifting |50-100# |25-50# |10-20# |

| |and/or carrying objects weighing up to 50 pounds. | | | |

| |Very Heavy: Ability to lift over 100 pounds with frequent lifting |Over 100# |Over 50# |Over 20# |

| |and/or carrying objects weighing over 50 pounds. | | | |

|List any other physical requirements or bona fide occupational qualifications:| |

Work/Environmental: Moderate noise level consistent with an office environment

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