E-HAILING INSPECTION GUIDELINES

E-HAILING INSPECTION GUIDELINES

TABLE OF CONTENT

NO

ITEM

PAGE NUMBER

1

INTRODUCTION

4

2

ABBREVIATION

5

3

DOCUMENTATION

4

INSPECTION FEES

7

5

INSPECTION PROCEDURES

8

6

IDENTIFICATION CHECK

7

ABOVE-CARRIAGE INSPECTION

8 - 10

10

i.

Body Work

10 - 11

ii.

Doors & Windows

11 - 14

iii.

Tyres / Rim / Axle

14 ¨C 15

iv.

Steering System

15

v.

Brake System

16 ¨C 19

vi.

Cooling System

19 ¨C 20

vii.

Engine / Exhaust / Transmission

20 ¨C 23

viii.

Lamp

24

Public Service Vehicle Equipment

25

ix.

8

6¨C7

UNDER-CARRIAGE INSPECTION

i.

Axle

25

25

2

E-HAILING INSPECTION GUIDELINES

ii.

Steering System

25 - 26

iii.

Suspension

26 - 29

iv.

Engine / Exhaust / Transmission

30

9

PUBLIC SERVICE VEHICLE EQUIPMENT

31 - 32

10

TINTED GLASS INSPECTION

33

11

INSPECTION STANDARD

33

i.

Smoke Emission Test (Diesel engine)

33

ii.

Gas Analyser (Petrol engine)

33

iii.

Side Slip Test

33

iv.

Suspension Test

33

v.

Brake Test

34

12

FREQUENTLY ASKED QUESTIONS

34 - 36

13

CHANNEL OF CUSTOMER FEEDBACK

36

14

WHISTLEBLOWER POLICY

37

15

TERMS & CONDITIONS

37

16

REFERENCE

38

3

E-HAILING INSPECTION GUIDELINES

INTRODUCTION

PUSPAKOM is Malaysia¡¯s vehicle inspection specialist. Our inspections protect motorists, passengers, road users and increase road

safety.

Puspakom Sdn Bhd (PUSPAKOM) is Malaysia's first and only comprehensive national vehicle inspection company appointed by the

Malaysian Government to undertake all mandatory inspections for both commercial and private vehicles. Incorporated in 1994,

we are a wholly-owned subsidiary of DRB-HICOM Berhad.

Our main roles are to conduct inspection on vehicles as to assist vehicle owners in ensuring the safety and roadworthiness of their

vehicles as well as to ensure vehicle owners are in compliance with the regulations on preserving the environment via the emission

test. This will be done through our strict and thorough inspection on vehicles to ensure they conform to the Government's safety

and emission regulations.

Every year, PUSPAKOM performs more than 3 million vehicle inspections. PUSPAKOM has established a nationwide network of 56

full-fledged and well-equipped inspection centres, complemented by more than 25 inspection visiting sites that provide vehicle

inspection services in Malaysia¡¯s less populated and rural areas.

PUSPAKOM¡¯s Mobile Inspection Services which comprise of Mobile Truck, Mobile Van and Light Mobile, also provide convenient

and hassle-free door-to-door vehicle inspection services to our individual and corporate customers. We pride ourselves in delivering

fast, efficient and accurate vehicle inspection that are of professional standard.

This guideline is meant to provide a better understanding of the vehicle inspection at our branches. This includes the types of

inspections, fees, documentation, inspection standard and other useful guidance. All information in this guideline intended to

provide guidance for customers in preparing their vehicles for inspection.

4

E-HAILING INSPECTION GUIDELINES

ABBREVIATION

JPJ

JPJ KA

APAD

LPKP

JAS

JPJK2

VOC

VR1

A16

PG11A

PG1

E-Hailing

- Jabatan Pengangkutan Jalan / Road Transport Department

- Jabatan Pengangkutan Jalan (Kejuruteraan Automotif) / Road Transport Department (Automotive

Engineering)

- Agensi Pengangkutan Awam Darat / Land Public Transport Agency

- Lembaga Pelesenan Kenderaan Perdagangan / Commercial Vehicle Licensing Board

- Jabatan Alam Sekitar / Department of Environment

- Kad Pendaftaran Kenderaan / Vehicle Registration Card

- Vehicle of Certificate

- Laporan Pemeriksaan Kenderaan / Vehicle Inspection Report

- Laporan Kegagalan Pemeriksaan Awalan / Initial Failure Inspection Report

- Laporan Pemeriksaan Awalan / Initial Inspection Report

- Notis Larangan Penggunaan Sesebuah Kereta Motor / Notice of Prohibition of Use of a Motor

- Intermediation business (e-hailing) is a service provided to book public transport services through electronic

applications. These services include e-hailing vehicles and taxis. E-hailing vehicle is a private vehicle used to

provide public transport services to passengers who book through electronic applications.

5

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