Gov't wants a new 911-like number just for suicide hotline
Gov't wants a new 911-like number just for
suicide hotline
August 15 2019, by Tali Arbel
In this Sunday, Aug. 11, 2019, photo, a man uses a cell phone in New Orleans.
With suicides on the rise, the government wants to make the national crisis
hotline easier to reach. Once implemented, people will just need to dial 988 to
seek help. Currently, National Suicide Prevention Lifeline uses a 10-digit
number, 800-273-TALK (8255). Callers are routed to one of 163 crisis centers,
where counselors answered 2.2 million calls last year. (AP Photo/Jenny Kane)
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With suicides on the rise , the U.S. government wants to make the
national crisis hotline easier to reach.
Once implemented, people will just need to dial 988 to seek help.
Currently, the National Suicide Prevention Lifeline uses a 10-digit
number, 800-273-TALK (8255). Callers are routed to one of 163 crisis
centers, where counselors answered 2.2 million calls last year.
A law passed last year required the Federal Communications
Commission to study assigning a three-digit number for suicide
prevention, like 911 for emergencies or 311 for city services. The FCC
said in a Wednesday report that there is "overwhelming support" for a
three-digit number because it would be easier for distressed people to get
help.
FCC Chairman Ajit Pai said he intends to start the months-long process
to make that happen.
Anything that makes it easier for people having suicidal thoughts¡ªand
their loved ones¡ªto reach out for assistance is good, said Dr. Lynn
Bufka, an associate executive director at the American Psychological
Association. "There's no way most of them are going to remember the
800 numbers. 988 makes it much easier to remember."
The government's action comes as suicide rates have increased across the
U.S. over the past two decades, and dramatically so¡ªby more than
30%¡ªin half of U.S. states, according to the Centers for Disease
Control and Prevention. There were 45,000 deaths in 2016.
The new, shorter number would likely lead to more calls, which in turn
would mean more expenses for crisis centers already struggling to keep
up . If the number of calls to the hotline doubled, centers would need an
extra $50 million a year to handle the increase, the FCC said, citing the
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federal agency that funds the hotline, the Substance Abuse and Mental
Health Services Administration.
"These kinds of hotlines need to be well supported and well-funded,"
Bufka said. "Let's make sure we've got the resources in place to really be
able to respond."
She cautioned that if someone in a moment of crisis called and couldn't
get through to a counselor, that could add to the despair.
? 2019 The Associated Press. All rights reserved.
Citation: Gov't wants a new 911-like number just for suicide hotline (2019, August 15) retrieved
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