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Position Title Case Manager – AOD Treatment CourtReporting ToAODTC Clinical ManagerDirect ReportsNilInternal RelationshipsOdyssey staff, AOD Peer Support WorkerExternal RelationshipsAODTC Participants and their families; AOD Clinicians, Judges, Police, Defence Counsel, Community Probation Service, AOD Treatment Court Coordinators, Judicial Officers, Criminal Court Registry staff, Community treatment and ancillary service providers Our mission We are leaders in changing lives – we provide the best possible therapeutic care to the maximum possible number of clients.Our SpiritThrough our skills, our knowledge and our enthusiasm, we connect to help people meet challenges of addiction - encouraging them to become all they can be.Our VisionAll the members of the community share the responsibilities of encouraging positive change, promoting self-development, and supporting everyone else.Our PurposeSince we started in 1980, Odyssey has helped thousands of New Zealanders to overcome alcohol, drug and gambling addiction problems. We are a not-for-profit organisation and our focus is helping people to turn their lives around. We work closely with local communities, schools and health organisations. With more than 140 professional staff, we run seven treatment centres and a variety of community programmes in the Auckland?region and Whangarei. The breadth of knowledge and experience of our team allows us to offer a wide range of programmes and services that are tuned to the needs of the people we help.The Alcohol and Other Drug Treatment Court (AODTC) The Alcohol and Other Drug Treatment Court is a therapeutic court, and an exciting joint initiative between the justice and health sectors. Its aim is to reduce reoffending by supporting people to address their substance use and related issues.The aim of the programme is to:Reduce reoffendingReduce drug and alcohol consumption and dependencyReduce the use of imprisonmentPositively impact health and well-beingBe cost-effectiveThe purpose of the Case Manager role is to:Be the link between the justice system and addiction treatment in order to achieve the best possible outcomes for the participants of the Alcohol and Other Drug Treatment Court (AODTC)Provide case management and support for participants in the AODTCEstablish meaningful, productive and professional therapeutic relationships with participants and their families through the delivery of evidence based interventions and activitiesKey Responsibility Area ResponsibilitiesKey OutcomesCase ManagementEngagementEstablish and maintain professional, therapeutic relationships with participantsAssessment and PlanningManage the referral of participants through the assessment process post acceptance into the AODTCDevelop individualised treatment and management plans to support the participants in their recoveryComplete clinical risk assessmentsLinkingLink participants to appropriate services and natural supports; and support them through the process Monitoring and ReviewMeasure and record progress against the treatment plan; drug testing and SCRAM reports and any other issues relevant to the AODTC Report to the AODTC on the participant’s progressRegularly meet with participants to support their ongoing progress through the courtAdvocacyEnsure participants have access to responsive, effective, and efficient services and to any support for which they are eligible, challenging stigma and discrimination where needed Report service gaps and participate in AODTC Team efforts to advocate for service gaps to be addressedAct in the best interest of the participant and the communityDischarge planningEnsure participants have a comprehensive, collaborative discharge / continuing care plan prior to graduation from the AODTCTherapeutic alliance developed between participant and case managerRegularly meet with participants on caseloadParticipants receive support, guidance and information to assist them in achieving their goalsReferrals are made to appropriate services in a timely mannerService documentation standards are metParticipant is encouraged to engage with identified recovery support services Accurate reports are sent to court on timeAODTC monitoring and reporting requirements are met for each participantGaps in service provision are reported to Clinical Manager All participants have a comprehensive, collaborative discharge / continuing care plan prior to graduation from AODTCRelationship Management Regularly meet and liaise with key stakeholdersEducate the AODTC team on clinical perspectivesManage communications in line with relevant policies and guidelines as agreed for the AODTCDevelop and maintain appropriate relationships with business, health and justice sector, community and support groups as well as internal stakeholders; promoting consultation and partnership.Identify gaps in service provision, and work with stakeholders to addressEngage families, in accordance with confidentiality and information sharing policies, in order to maximise participant successRegular multi-disciplinary meetings are scheduledLists of potential service providers are maintained;Evidence of alerting clinical manager to gaps in service/pilotFeedback from participants and their families reflect an inclusive processTreaty of WaitangiObtain/maintain an understanding of the implications of the Treaty of Waitangi and apply the principles to practice with participants and the AODTCDemonstrates in-practice, knowledge and understanding of culturally appropriate and effective practice in all aspects of service delivery.Relevant training is attended and knowledge is regularly updated.Culturally safe practices are evident in work with participantsReferral to culturally specific support servicesRelationships developed with Maori service providersContinuous Quality Improvement ProcessesContribute to the achievement of Odyssey and AODTC service goalsProvide feedback to improve systems and procedures of both Odyssey and AODTC via internal processesPractice a continuous improvement approach by reviewing work methods Contributions to continuous quality improvement are proactively made Participation in team meetingsProfessional DevelopmentMaintain responsibility for self-performance and development, and identify and plan for future development requirements.Engage in regular clinical supervision as per policy requirements.Maintain dapaanz membership (or equivalent)Participate in regular yearly evaluation of own performance with the AODTC Clinical Manager.Participate in relevant training programmes as required, or as approved, to enable the provision of best practice.Identify and present training opportunities to the AODTC Clinical Manager.Contribute to performance review processes.Positive performance reviews are received by supervisorsSupervision sessions are attended as per policydapaanz registration (or equivalent) is maintainedPersonal learning and development needs are identified and metHealth and SafetyPractice safe work methods, make proper use of safety equipment and help management to eliminate workplace hazardsAbide by organisation’s health and safety policies and reporting processesBe aware of, and identify, hazards to which employees and clients may be exposed and take action accordingly.Holds knowledge of, and is able to apply, emergency procedures, locate safety equipment and materials.Obtain/maintain an awareness of, and complies with, responsibilities under the Health and Safety in Employment Act (1992) and subsequent amendmentsWorkplace hazards and incidents are identified and reported in a timely mannerCan identify health and safety representative for the areasHealth and safety policies are read and understoodUnderstanding of up-to-date health and safety procedures is consistently maintainedAttend all mandatory trainingAdditional TasksComplete other duties relating to the role, as requested and approved by line managerMaintain ‘can-do’ attitude Person SpecificationQualificationsDegree in a relevant social science, health or related disciplineRegistration as a Competent Drug and Alcohol Practitioner under dapaanz (Addiction practitioners association of Aotearoa New Zealand)ExperienceExperience in, and knowledge of, AOD Treatment and models of practice.Experience in stakeholder liaisonExperience of working in a multi-disciplinary teamSkills/AbilitiesStrong engagement skillsStrong verbal, written and professional communication skillsDetail orientedMotivational interviewing skills and the ability to apply theseExcellent problem solving skillsEnthusiasm for working with whanau and familiesA strengths based, recovery focussed approachBasic Microsoft skillsDemonstrated time management skillsSound judgement and decision making in difficult or complex situationsAbility to recognise when assistance is needed and communicate this to peers and line managerAbility to work with limited supervisionAbility to prioritise and manage workload effectivelyAbility to use initiative and adapt to changing surroundingsAble to legally drive in New Zealand without restrictionOtherLegal entitlement to work in New ZealandA general understanding of cultural norms, practices and traditions especially with regard to Maori and Pacific people.Seven Real Skills (Te Pou)Demonstrate the Seven Real Skills at Practitioner Level or commitment to achieving theseWorking with service usersWorking with Māori Working with families/ whānau Working within communitiesChallenging stigma and discriminationLaw, policy and practice Professional and personal development The Odyssey PillarsLoveYou have a genuinely collaborative nature and enjoy working with close knit team, clients and their familiesConcernYou are empathic and interested in the wellbeing of othersHonesty?Your transparency and openness underpin all your actionsResponsibilityYou’ll consistently achieve and surpass goals setTrustYou are reliable with great integrity ................
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