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Welcome! We are very pleased that you chose to make your home with Weiler Management. Our commitment to you is another way of saying “Thank You” for choosing to experience the “Weiler” lifestyle. Your comfort and happiness are very important to us and we show it through the care and expertise we offer in providing prompt, courteous and reliable customer service. We are committed to setting new standards for quality, comfort and value in your housing needs.

This directory is your guide to the resident services available to you, as well as an explanation of the policies and guidelines that help make the lifestyle at this community comfortable, friendly and welcoming for all.

We hope you’ll find this directory a valuable resource; however, if you have questions or need additional information, please don’t hesitate to contact the Property Manager—you’ll find our management staff knowledgeable, responsive and eager to assist you.

ENJOY YOUR NEW HOME!

TABLE OF CONTENTS

Weiler Management’s Commitment to Fair Housing

Fair Housing.............................................................03

Occupancy Guidelines .............................................03

Customer Service Information

Robert Weiler Company’s Philosophy……..……........04

Resident Service Center Information.......................04

Accommodation for the Disabled........................... 05

Deliveries and Parcels .............................................05

Key Policy ................................................................06

Mailbox ...................................................................06

Insurance.................................................................06 Solicitors .................................................................07

Community Features, Amenities and Recreation

Rental Office……………………......................................07

Laundry Facilities.....................................................07

General Recreation .................................................08

Community Standards and Policies

Community Standards ............................................08

Patios and Balconies ...............................................08 Landscaping and Grounds .......................................09

Pets..........................................................................10

Quiet Enjoyment......................................................10

Satellite Dishes ........................................................11

Trash Removal ........................................................11

Recycling…………………………………………………………………12

Waterbeds ..............................................................13

Windows .................................................................13 Weapons, Firearms and Threats............................. 13

Mold Notification and Prevention Measures……...14

Apartment Maintenance

Move-in Inspection Checklist Form ........................17

Service Requests .....................................................17

Preventative Maintenance ......................................18

Emergencies ............................................................18

Pest Control.............................................................19

Lighting ...................................................................19

Care and Operation of Appliances and Safety Equipment

Dishwasher .............................................................19

Refrigerator..............................................................20

Disposal..... ..............................................................20

Range/Oven ............................................................20

A/C or Heating Unit .................................................21

Smoke Detector ......................................................21

Fire Extinguisher .....................................................21

Parking, Garage and Towing Guidelines

Parking Regulations ................................................22

Parking Permits........................................................23

Parking Violations and Towing ................................23

Towed Vehicles .......................................................24

Bicycles and Motorcycles ........................................24

Rent Payment and Lease Information

Rent Payment Guidelines ........................................25

Lease Renewal ........................................................26

Apartment Transfers ...............................................26

Roommates .............................................................26

Move-out Procedures .............................................27

Community Safety and Security Suggestions

Inside Your Apartment ............................................29

Away from your apartment……………..…………………..30

Contact Us…………………………………………………………….32

Fair Housing

Weiler Management is committed to the fair and ethical treatment of everyone at all our

Communities and strictly adheres to all

Federal and State Fair Housing Laws.

We will not discriminate in the leasing

and management of our community on

the basis of race, color, ancestry, religion,

age, gender, national origin, familial status, marital status, sexual orientation or physical or mental disability.

It is our commitment that we will apply the principles of Fair Housing, as well as community policies and procedures uniformly for all residents. We will extend the same service, courtesy and fair treatment to all persons and will ensure that all residents have equal and full enjoyment and use of their dwelling and the community facilities.

Occupancy Guidelines

The Fair Housing Act permits reasonable occupancy guidelines to be determined and applied by apartment size, provided the guidelines are non-discriminatory and applied uniformly to all individuals. To assure a quality lifestyle for all our residents, we have established occupancy guidelines for the maximum number of persons that can occupy each apartment type. We applied these guidelines at the time you decided to rent your apartment at this community. If you experience a change in family size that puts your family outside the guidelines for your community, please contact the Property Manager so they can assist you with future housing plans. We will assist you in renting a larger apartment consistent with the community’s occupancy policy if needed.

Weiler Management’s Philosophy

It’s what we’re all about! Weiler Management is deeply committed to superior service and

unwavering quality in all our endeavors.

Weiler Management promises company-

wide dedication to the pursuit of excellence and guarantees every resident will receive the finest quality product and extraordinary service delivered in a caring manner.

Quite simply, we at Weiler Management value superior service, which exceeds our customer’s expectations, so:

υ If you aren’t happy with your new home, please let us know. We want to make it right.

υ If you need maintenance service, we’ll respond quickly. It’s our job to take care of problems.

υ If you have a suggestion, we’ll listen. We value ideas and suggestions offered by our residents.

Resident Service Information

Our associates are here to assist you with any questions or concerns you may have. Please feel free to call at any time. If you are unable to personally meet with us during regular business hours, we’ll be happy to arrange an appointment time that will meet your needs.

Accommodation for the Disabled

Everyone needs to be able to fully enjoy their apartment home and we want to make every effort to reasonably accommodate disabled residents and guests. If you need to modify some aspect of your apartment or need special accommodation here at the community, please contact the Property Manager. Our associates have guidelines and forms available to request reasonable modification for such things as widening doorways, changing bathroom fixtures, installing levered door handles, installing a ramp, etc. Forms are also available to request modification to policies or procedures to accommodate the disabled, as well as policies and rules of conduct for service animals (including companion animals) for the disabled.

Deliveries and Parcels

To prevent any liabilities or lost parcels, Weiler Management does NOT accept any packages or deliveries for anyone. If you are not going to be home at the time of delivery, please ask a neighbor to accept the package for you or make other pick up or delivery arrangements with the company handling your parcel.

Key Policy

If you find yourself locked out of your apartment, we are happy to help. Just provide us with proper identification and we will give you a key or open the door for you (no charge during office hours). If you’re locked out after office hours, you will need to contact after hours emergency maintenance to assist you in gaining entry to your home ($50.00 charge applies). 614-917-9057

Mailbox

The United States Postal Service requests that your mailbox be used for mail purposes only. Do not place anything other than mail into the mailbox. If you receive a newspaper delivery,

please make sure that the newspaper

in not placed inside the mailbox. For

greater security of your outgoing mail,

we suggest that you deposit it off-site

into an official U.S. Postal Service mailbox or Post Office. Each move in folder will consist of a mailbox label, please place inside your mailbox.

Insurance

Please note, the property owner’s insurance covers only the buildings, property and those items belonging to the owner—it has no provision to cover any of your possessions. Therefore, we require that you purchase your own renter’s insurance policy. In case of fire, water damage, vandalism, acts of God and other injurious acts or crime, renter’s insurance protects YOUR personal property. It can also pay for any damage or loss to apartment property or your person, for any losses for which you might be held responsible. A renter’s insurance premium is a small cost to pay for this valuable “peace-of-mind.”

Solicitors

For your peace of mind, door-to-door solicitation is not allowed at our properties. Please call the Property Manager about any questionable person or activity on the property. Your mother probably told you this, and we think it bears repeating…"for safety’s sake, don’t open the door to a person unknown to you."

Rental Office (if applicable)

You will find the hours of our Rental Office posted at the entrance. For reasons of safety and hygiene, we ask that you not enter the office or business areas barefooted or without proper attire. Any children need to be adequately supervised by you while in the Rental Office to prevent disruptive or loud behavior. We welcome furry friends on property, however, we ask that all pets remain outside while you’re inside the rental office.

Laundry Facilities

At many properties, coin/card-operated laundry facilities are available for the exclusive use of the residents. Please observe the laundry room hours and guidelines posted. If your home has private washer/dryer connections, you are responsible for supplying and maintaining your own machines.

General Recreation

We hate to spoil the fun, but there are certain activities that create safety hazards. Be sure that your property is kept clean and free of any debris and safety hazards.

Community Standards

We hope it shows! We take pride in maintaining a consistently clean and attractive property. Maintaining this consistency requires everyone’s cooperation—and we count on your assistance. This means that the community does not allow the installation of screen doors, radio or television antennas, satellite dishes, wires, aerials, clothes drying or other lines on any part of the building, railing or premises. If you are feeling creative and contemplating any interior or exterior renovations or additions, you need to first contact the Property Manager. The Manager will let you know what is permissible and discuss any specifications or special requirements you must follow. If you are a disabled resident, the Manager will be happy to talk with you about alterations or modifications needed to the apartment, so you can fully enjoy your new home.

Patios and Balconies

To comply with local fire ordinances, you may not park or store motorcycles or other motor vehicles inside the home, on patios or balconies or under stairways—they are a fire hazard. Insurance regulations require that you not place plants, flowerpots or other objects on patio or balcony

ledges—they could fall and cause a serious injury to someone below. Walkways, landings and stairs are to be kept clear of chairs, BBQ’s, bicycles, hibachis, and other items or personal belongings. A standard doormat with a well-maintained potted plant gracing your front entry would be a welcome addition, however! When you look good, we look good. A good-looking community can’t exist without your cooperation, especially when it comes to maintaining neat, clean, attractive patios and balconies. We ask that you keep patios, balconies, walls and railings free of hanging towels, rugs, clothing, or other objects. Attaching sunscreens, bamboo shades, netting, wire or other material is another no-no. Patios and balconies shouldn’t be used as storage areas…so please, no appliances, household furniture, storage boxes, exercise equipment or debris on your patio or balcony. Well-maintained plants, patio furniture and other patio related items are always welcome.

Landscaping and Grounds

We work hard to keep the grounds and public areas clean, neat and attractive for everyone to enjoy. Not everyone has a green thumb, but here are a few basic guidelines that you should follow to help us maintain a beautiful living environment:

υ Please show respect for landscaped areas, shrubbery and trees—they live here, too. As a community, we are asking you to clean up after yourself and dispose of trash and litter properly—especially cigarette butts, cans and bottles.

υ Park bicycles in designated areas

only and don’t park or chain them in landscaped areas, on walkways, or to stairs or railings. Yes, you might have to walk a few extra yards, but think of it as a little more exercise!

υ Take care to keep cleaning equipment, trash bags and personal belongings from outside your front door. We’ll appreciate such items as mops, brooms, trash cans, shoes and toys being kept inside and out of public view—and we know your neighbors will appreciate this courtesy, too.

Pets

Before giving into temptation and bringing that adorable critter home, please be aware that none of our communities accept pets without prior approval. An exception is generally permitted for fish aquariums up to fourteen (14) gallons, or for caged pets, such as birds, mice, hamsters and non-poisonous snakes; however any of our associates can provide specific

details. The maximum allowable weight for

caged pets, when fully grown, is three (3)

pounds with no more than two caged pets

permitted per apartment. There are no restrictions or deposits required for registered service animals. And, while little “Tweety Bird” is OK, there are certain types of pets that are not permitted—these include any wild, exotic, endangered or poisonous animals or reptiles and any vicious breed dogs. Such as; Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow, Presa Canario, Boxer, Dalmation

Quiet Enjoyment

Some folks might love to put on some Beyoncé or some Kendrick Lamar and sing along while they vacuum. Someone else might prefer to curl up and enjoy some peace and quiet with a good book. We ask all our residents to be considerate of their neighbors and take responsibility for guests. Noise can be a nuisance. When entertaining, using your TV or stereo, playing a musical instrument or using appliances, sound should not carry beyond your own apartment. That might mean turning down the volume and/or closing doors or windows. If you reside upstairs that also means avoiding running, jumping, gaming system exercise or slamming doors. We want you to be able to enjoy your home, while being considerate of your neighbors’ rights and party comforts. If you have a noisy neighbor who seems to have forgotten this part of our community policies, please call the Property Manager or local Police Department. Loudness and rowdiness are not permitted. All residents are responsible for their guests. We’ll take care of it, please do NOT take matters into your own hands.

Satellite Dishes

At this time, we do NOT allow any satellite dishes at any of our properties. If you wish to purchase television or internet, you must do so through your local cable television provider.

Trash Removal

We’ve made sure trash enclosures are conveniently located throughout the community for the sanitary containment of household trash and garbage. Multiple trash pick-ups are scheduled each week; however, if the trash receptacle nearest your apartment is full, please take your trash to another one. Garbage bags left on the ground are a genuine health hazard and can attract unwanted pests. If you regularly have trouble finding an empty receptacle, report the problem to the Property Manager so we can resolve the problem. Trash pick-up is scheduled for every Tuesday.

Here are a few other guidelines relating to trash:

υ We don’t want you to have to hold your nose when you walk outside! Please keep the lids closed on the trash receptacles—it helps control odors and insects.

υ Trash removal vendors only dispose of the contents of the bins or dumpsters. We ask that you not leave furniture, mattresses, or other similar items, in or near the trash enclosures. Cardboard boxes must be broken down, flattened and placed inside the bin. For safety’s sake, put no hazardous waste or flammable materials in the trash receptacles.

υ If you are not tall enough to open the gates, raise the lid and put garbage bags inside the trash bins, please… let us know so that we can make accommodations.

υ Put trash, garbage and other household rubbish only in the bins in the trash enclosures. Please do not put it in the trash receptacles or cigarette urns at the common areas including: entrance, common hallways, laundry rooms or elsewhere throughout our community.

Recycling

Pick-up is scheduled every other Thursday. For your convenience recycling is located at the following addresses: 29 W. 9th Ave, 71 W. 9th Avenue, 1466 Michigan and McMillen Avenue.

Waterbeds

Water, water everywhere!…. leaks or ruptures can create major problems! Before you place a waterbed in your apartment, you will need to contact the Property Manager to provide verification that you have a waterbed insurance policy in effect. Waterbed insurance must be kept current if the waterbed is present in your home. We suggest you routinely inspect waterbeds for leakage, as you are held responsible for damage they might cause. Renter’s insurance is highly recommended!

Windows

A clean, uncluttered look is a key element in maintaining the appearance of this community. Mini-blinds are provided for consistency. If these mini-blinds are damaged and it is found that the damaged was more than normal wear and tear, you will be charged to replace them. Please refrain from placing foil, decorative stickers, colored drapes, colored window blinds or other colorful or unusual window treatments in the window areas that are visible from the exterior of your home. Please refrain from displaying political flyers throughout your windows.

Weapons, Firearms and Threats

Carrying, displaying or discharging fireworks, guns, slingshots or any type of firearm or behaving in a manner that is physically threatening to the safety of others is strictly prohibited. We have no tolerance whatsoever for the illegal use of weapons or threatening behaviors. Violation of this policy by any resident or guest will result in immediate termination of the lease agreement. We accept no excuses and make no exceptions—it’s that serious.

Mold Notification and Prevention Measures

It is our goal to maintain the highest quality living environment for our residents. Please know that our maintenance associates have inspected your apartment home prior to it being leased to you and we know of no damp or wet building materials or mold or mildew contamination.

Mold can, however, grow if your apartment is not properly maintained or ventilated. If moisture can accumulate in your apartment, it can cause mildew and mold growth. It is important that you regularly allow air to circulate in the apartment. It is also important that you keep the interior of the apartment clean and that you promptly notify the Property Manager of any leaks, moisture problems and/or mold growth.

Since this is such an important issue, we want to spell things out clearly so you’ll understand your role in mold prevention. It is your responsibility to comply with the following list of responsibilities that will help to prevent the occurrence of mold or mildew in the premises. This “Directory to Resident Services, General Policies and Community Guidelines” is incorporated by reference as part of the Lease Agreement you have signed. As such you, as Resident, agree to:

1) Keep the apartment free of moisture, dirt and debris that can harbor mold.

2) Immediately report to the Property Manager any water intrusion, such as plumbing leaks, drips or “sweating” walls or pipes; follow-up to insure your request is completed as quickly as possible. We’ll keep you informed but, please, feel free to contact the Property Manager to check on the status of your service request at any time.

3) Notify the office of any overflow from bathroom, kitchen or laundry facilities, especially when the overflow may have permeated walls or cabinets.

4) Report to the office any significant mold growth on surfaces inside the premises.

5) Allow maintenance associates to enter the apartment to inspect for mold and make necessary repairs.

6) Use bathroom fans or open window while showering or bathing and report any non-working fan to the Property Manager or submit a Maintenance Request.

7) Use exhaust fans whenever cooking, dishwashing or cleaning.

8) Use all reasonable care to close all windows and doors when there is rain or elevated moisture outside your apartment.

9) Clean and dry any visible moisture on windows, walls and other surfaces, including your personal property, as soon as reasonably possible. (Note: mold can grow on damp surfaces within 24 to 48 hours.)

10) Notify the office of any problems with the air-conditioning or heating systems.

11) Indemnify and hold harmless the owner/agent of the apartment community from any actions, claims, losses, damages and expenses, including but not limited to attorneys’ fees that may be sustained or incurred as a result of your negligence or the negligence of any guest or other person living or using the premises.

Move-in Inspection Checklist Form

We want you to be happy with your new home right from the start! Once you’ve signed the paperwork and received your keys, you must complete your apartment inspection form within 24 hours to ensure that everything is in good order and that you are completely satisfied. We try our best to do things right the first time. If something has been overlooked, we’ll not only be red-faced—we’ll be taking immediate action to get the problem fixed… fast!

Service Requests

It’s our job to take care of your maintenance service requests as quickly as possible. Report the problem to the Manager or on our website, and our Maintenance Service Associates will do everything they can to solve the problem within 24 hours—sooner, if possible. Sometimes a special part or outside service is required. In that case, we will take care of those arrangements and follow-up to insure your request is completed as quickly as possible. We’ll keep you informed but, please, feel free to contact the Property Manager to check on the status of your service request at any time.

Preventive Maintenance

Weiler Management will complete regularly scheduled maintenance service in your apartment, by your community maintenance associates. They will periodically replace your air-conditioning and heating filter, check your home for plumbing leaks and excess moisture and test your smoke detectors. You will receive notice of any preventive maintenance that is scheduled for your home.

Maintenance Emergencies

If you have a true emergency, such as a fire or medical emergency, dial 911 immediately! Clearly give your apartment number and directions to your home. We are here to assist you as quickly as possible with other emergencies; we have classified the following as emergencies:

υ Complete power failure

υ Plumbing backups, leaks, clogs or overflows

υ No Heat (if outside temperature is below 40 degrees)

υ Lockout (a $50.00 travel charge applies)

υ Non-working refrigerator

υ Property damage (broken windows, doors, fire, etc)

υ A/C (if the outside temperature is above 90 degrees and the A/C unit is supplied by owner)

υ Toilet backup or not working, (if only 1 in unit)

After office hours, you should still report maintenance type emergencies. Please do so on our website or by calling 614-917-9057, leave a detailed message if you are prompted to do so on a voicemail system.

Pest Control

An approved pest control operator treats the community on case by case basis. If you need additional pest control assistance, contact the Manager. We will arrange to help get rid of any pests or insects that are “bugging” you. (Charges may apply).

Lighting

When you move into your new home, all the permanent light fixtures will be fully equipped with light bulbs. After that, you’re responsible for the replacement of regular light bulbs, however, we will continue to provide replacement tubes for fluorescent fixtures. Please call the office when those need to be replaced. Give the office a call if you spot an exterior light fixture that is not working, so we can replace the bulb or take care of the repair and get the light working again quickly.

Dishwasher

Please use only dishwasher detergent in the machine. For optimum performance, we recommend that you rinse dishes before loading and load dishes so as not to interfere with the action of the rinsing arm. It’s always safest to wash delicate or treasured items by hand, as the jet action of spraying water could cause breakage of fine glassware and china.

Refrigerator

A mild solution of baking soda and warm water is recommended for cleaning the interior and exterior of the refrigerator. Abrasive cleansers, gritty soaps or harsh cleaning solvents can scratch the finish or leave sticky residue.

Disposal

Always use cold water when running the disposal. Your garbage disposal is designed to handle only soft foods. Such things as celery, cornhusks, artichokes, rice, melon seeds, string, rubber bands or hard items such as bones, glass or rocks will jam the unit or damage the blades. A good way to deodorize your disposal is to run cold water and insert lemon, lime or orange peels. Please do not use drain-cleaning chemicals, as they can cause severe damage to the plumbing. If the disposal does not operate when turned on, try depressing the red reset button on the underside of the disposal unit. If the disposal still does not work, contact the Property Manager.

Range/Oven

If your oven is self-cleaning, follow the cleaning instructions on the oven door. If it is

not self-cleaning, you can clean the

interior with a ‘spray on wipe off’

oven cleaner available at most

grocery stores. Use a non-abrasive soft scrub product or warm soapy water to clean the stovetop, oven

exterior, drip pans and oven racks.

A/C or Heating Unit

The heating and cooling systems are on a central unit which supplies both A/C and heat to the entire building. You control the actual temperature in your apartment. Thermostats may be located at different areas in the apartment, but are generally in either the living room or bedroom. Some communities may have wall A/C units, these units are controlled individually. Not all our apartments have central A/C, please consult with the office to determine if your unit supplies a/c in your home.

Smoke Detector

Prior to your move-in, our maintenance associates inspect the smoke detectors to ensure that they are in working order. You need to test your alarm monthly and replace the batteries twice a year. A great time to change the batteries is when daylight savings time changes. Smoke detectors may be sensitive to smoke from the kitchen or steam from the bathroom, however, do not disable the smoke alarm. It is unlawful to tamper with, disable or remove your smoke detector. Instead, turning on the exhaust fans in the kitchen and bathroom should take care of the problem. Please call the Property Manager immediately, if you think your smoke detector is not working properly.

Fire Extinguisher

If there is a fire extinguisher located in or close to your apartment, it is a type that will work for all fires. Do not pour water on a grease or electrical fire! Use the fire extinguisher. They are regularly inspected to ensure that they are in working order. Should you ever need one, please pick up a doormat to use as a shield when breaking the glass. Of course, should a fire ever break out, notify the fire department first and then the Property Manager.

Parking Regulations

Finally got your dream car, or just glad old reliable is still running? Whether it’s a Lamborghini or a ’92 VW, we want to ensure adequate parking for all residents. All parking is on a "first come first served" basis (unless otherwise notated).

Sadly, we must tell you that we cannot

guarantee the safety of any vehicle

parking in our lots. As we assume no

responsibility for loss or damage to

vehicles or contents of vehicles parking

at the apartment community, we suggest you take reasonable precautions, such as always locking your car and keeping valuables out of view.

We know you have boxes to unpack and other things to do; but, please, take a moment to read through the following to familiarize yourself with the guidelines and regulations enforced here:

υ To make sure there is adequate parking for residents, please inform your guests that they must either park on the street or purchase a temporary parking permit from the Property Manager.

υ The Lamborghini and ’62 VW are fine, as is your sedan, SUV, coupe, roadster, pick-up truck or woodie, provided they are operable and have current registrations. However, the following vehicles may not be parked in the community parking lots:

υ Boats, boat trailers or travel trailers, unless there is a lot designated specifically for recreational vehicles

υ Vehicles more than 20 feet long

υ Any vehicle that leaks oil or other fluids

υ Stored vehicles (unmoved for more than 5 days)

υ Due to hazardous substance ordinances and local water restrictions, we cannot allow residents or their guests to work on or wash their vehicles in the parking areas.

υ You, or your guests, cannot park in the “Future Resident Parking” spaces outside the Property Manager, after business hours. This is a tow zone after 5pm.

Parking Permits

If a parking permit is issued, attach the permit inside on the front windshield window. If the permit is a hanging tag, attach the tag to the rear-view mirror. If you sell your vehicle, please return the old parking permit to the Manager and the staff will happily issue a new permit for any newly acquired vehicle

Parking Violations and Towing

All vehicles parked in community parking areas must be in working condition and have current registration tags and inspection stickers. Vehicles in violation of the parking regulations will be towed without notice at the resident’s expense. Parking violations include:

υ Vehicles not permitted in community parking lots

υ Abandoned or disabled vehicles, including those with flat tires

υ Vehicles with expired license or registration tags

υ Vehicles parked in fire lanes

υ Vehicles without a parking permit displayed

υ Vehicles illegally parked in handicap zones or blocking trash receptacles

υ Vehicles parked in someone else’s assigned space or blocking legally parked vehicles

υ Vehicles displaying invalid, expired, or duplicated parking permits or tags.

Towed Vehicles

We contract with a local towing service. You will find their name and telephone number posted in the parking area. The towing company is required to advise local law enforcement of vehicles towed. If you believe your car, or a guest’s car has been towed, you can obtain this

information by calling local law enforcement, or you can also call

the towing company. During business

hours, Manager can provide you with

towing and contact information. It is your responsibility to contact the towing company and pay the towing charges. We do not assume responsibility for towed vehicles or process any type of refunds for towing charges.

Bicycles and Motorcycles

Park bicycles in designated areas only. Your Manager will be happy to tell you of any bicycle enclosures or parking areas available at your community. Bicycles may not be parked, chained, or stored in landscaped areas, on walkways, stairs,

railings or under stairwells. They may be stored in your apartment or in your storage unit provided it is completely enclosed. Fire regulations prohibit the storage of motorcycles or any other motor-driven type of vehicle inside your apartment home, patio, balcony or on the sidewalks, stairwells, or in the breezeways. It’s just too dangerous! They must only be parked in carports, garages or parking areas.

Rent Payment Guidelines

Rental payments can be made online by visiting , this method is FREE if using a checking account. If you choose not to use the online system, please make your rent payments by personal check, cashier’s check or money order. Partial payments cannot be accepted. For the safety of all,

we prefer not to accept cash payments.

We keep no cash on hand and, therefore,

are unable to make change.

υ Remember to clearly write your apartment number on your check or money order.

υ Rent is due on the 1st of each month. A late fee will be charged if your rent has not been paid by midnight on the 5th of the month. Delinquent rent payments are subject to late charges, as well as legal fees and court costs. The amount of the late fee is specified in your lease agreement.

υ Checks returned by the bank will not be re-deposited. The resident is charged a returned check fee, in addition to a late fee, on all returned checks. The returned check fee amount is specified in your lease agreement.

υ Checks returned by the bank must be redeemed within 48 hours with a cashier’s check or money order. Two returned checks will necessitate that future rent payments be made in full only by cashier’s check or money order.

Lease Renewal

We hope we’ve exceeded your expectations and that you will want to renew the lease on your apartment home. You will be contacted by the Manager in advance of your lease expiration date and your renewal options will be explained, along with any changes to rental rates or lease terms offered. For those residents not in compliance with the terms and conditions of their lease contract or the community guidelines, a lease renewal may not be offered. Weiler Management reserves the right to not offer a renewal to any resident.

Apartment Transfers

We want you to stay with us for a long time, so if you find your home no longer meets your needs, consider transferring to another apartment home within the community or to another Weiler Management managed community. Our associates will be happy to assist you in finding a new apartment that meets your requirements.

For apartment transfers, you will need to pay a security deposit on the new apartment. The deposit on your former apartment will be processed and returned to you once you vacate and return the keys.

Roommates

Roommates are jointly responsible for all rental payments and lease terms. As a result, a notice to move out from one roommate is considered as a notice from all roommates residing in the apartment. Just want to get a new roommate and keep the apartment? Then you and the new roommate will need to reapply and meet the same rental criteria as all other new residents. Upon move-out any security deposit refund checks issued will be made out in the names of all residents who paid security deposits at move in and mailed to the forwarding address provided. It is the roommates’ responsibility to decide when and how to appropriately divide any refunded security deposit.

Move-out Procedures

Get a new job? Graduating school? Whatever the reason, we are sorry to see you go. The following guidelines were prepared to help make your move as painless as possible.

1) Notice requirements:

υ We ask that you let the Manager know your plans by November 30th, so the necessary paperwork can be prepared.

2) Move-out inspections:

υ Contact the Property Manager up to two weeks before you move-out, if you would like a pre-inspection prior to vacating. This

gives you the opportunity to correct problems and avoid deductions from your security deposit.

υ Make an appointment for the move-out inspection once you have removed everything from the apartment and have completed any cleaning and/or repairs.

3) Security deposit refunds:

υ Leave the apartment in the same condition it was in on the day you moved in, reasonable wear and tear accepted. Refer to your copy of the Move-In Inspection that was conducted when you took possession. Can’t recall where you put it? Just contact our Office—they will happily provide one for you.

υ Return all keys to the Manager on the day you vacate. It pays to turn them in promptly because you will be charged rent until the keys are turned in.

υ Provide a forwarding address. Your security deposit will be processed and any refund due will be mailed to your forwarding or last known address.

υ Because security deposits are not considered a part of your rental account; they cannot be applied to the last month’s rent.

υ Provide the post office with a change of address to ensure that your mail makes the move along with you. Please allow up to 30 days for processing.

Remember the old adage, “Better safe than sorry”? That’s certainly true when it comes to the safety and security of you and your loved ones. There is no system or device that can guarantee your personal security. Safety devices such as alarm systems, courtesy patrols, patrol services and access gates are not guarantees against crime. The following are some prevention tips to help you develop the awareness you need to protect yourself and enhance the safety of your new home. Taking common sense precautions can help protect you, your family, guests and your personal property. Here are some guidelines we encourage you to follow:

Inside Your Apartment

υ Always use safety devices. Keep your doors and windows locked whenever possible while in your apartment—and be sure to lock them before leaving. Always use additional provided safety devices, including deadbolt or night latches, and notify the Resident Manager of any defective lights, faulty locks, lost keys or other problems.

υ Always identify your visitor before opening the door. Use the peephole or window to confirm who is on the other side. Demand credentials from all deliverymen, salesmen and repairmen before admitting them into your home. Check references given by applicants for household jobs.

υ Do not admit anyone to your apartment because they claim to work for this apartment community, unless they have the proper credentials or are personally known to you.

υ Be cautious. Never give your telephone number or address to an unknown caller. Never mention that you are alone. Use a generic listing on your mailbox or doorbell—for example, use “M.” Jones, rather than Mary Jones.

υ Keep window treatments closed. To prevent intruders from viewing the contents of your apartment, close curtains, blinds or window shades at night and when you leave.

υ Exercise Caution! Keep window-covering cords and chains permanently out of the reach of children. The Consumer Product Safety Commission advises that strangulation deaths can occur if children get tangled in the window cord loops while sleeping or playing. The cords on window shades, blinds and draperies are separated to prevent this from occurring, so please do not knot or tie the cords together.

υ Consider keeping your most valuable papers, jewelry and other precious items in a bank safe deposit box. If you choose to keep these items at home, obtain devices to safeguard and conceal them, and purchase renter’s insurance.

υ Be sure you have obtained adequate renter’s insurance to cover your personal possessions. It’s inexpensive and will cover the loss of most of your items if they’re stolen or damaged due to fire or water. Remember, the apartment owner’s insurance does not cover any of your personal property. It’s also a good idea to inventory your personal belongs, noting the serial numbers of such items as televisions and stereos. The police even recommend engraving your driver’s license number, or some other identifying mark, on the back of these items.

Away From Your Apartment

υ Lock all doors whenever you leave your apartment. It’s a good idea to keep the doors locked when you are home, too. Statistics show that thousands of thieves simply walk through open doors or windows. Lock up, even when you leave for just a brief time!

υ Do not hide keys outside. Intruders may observe you hiding your apartment key outside or they could discover it by accident.

υ Leave a light on in the apartment when you are out. Lights should give the appearance that more than one room is lighted. Inexpensive timers are available that can be set to automatically operate lights and/or radios at appropriate times.

υ Keep entry codes confidential. If you have an entry code, don’t give it to anyone.

υ Temporarily halt delivery of newspapers and mail delivery or ask a friend to collect them when you are away for an extended period of time.

υ Be vigilant and aware of your surroundings. Walk and park in well-lit areas. When in the parking area, be aware of anything unusual. Report loiterers and suspicious activity to the police.

υ Focus on car safety. Never leave your keys in the car and never leave your car running —not even for a moment! Don’t leave valuables in your car where they can be easily seen. Approach your car with keys in hand to avoid fumbling through pockets and bags for keys. Check the back seat before you get into the car.

Notes: ________________________________________________________________________________________________________________________________________________________________________________________________

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How to Contact Our Management Staff

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WELCOME HOME!

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Weiler Management’s Commitment to Fair Housing

Customer Service Information

Community Features, Amenities and Recreation

Community Standards and Policies

Apartment Maintenance

Care and Operation of Appliances and Safety Equipment

Parking & Towing Guidelines

Rent Payment and Lease Information

Community Safety and Security Suggestions

1) Visit us at:

Weiler Management

10 N. High St. Ste #401

Columbus, Ohio 43215

(614) 221-4286 Office

(614) 388-0158 Fax

2) Visit our website:



3) Contact our Property Manager:

Jim Spiegel

Jim@

(614) 221-4286

4) Emergency Maintenance:

Maintenance@

(614) 917-9057

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