LEADING FROM WITHIN: Building Organizational Leadership ...
LEADING FROM WITHIN:
Building Organizational Leadership Capacity
Authored by:
David R. Kolzow, PhD
2014
David Kolzow
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7EADING FROM WITHIN:
BUILDING ORGANIZATIONAL LEADERSHIP CAPACITY
Table of Contents
Page #
Chapter 1: Introduction
Chapter 2: What Does It Mean to be a ¡°Leader?¡±
Leadership Defined
Leadership in Transition
Chapter 3: Understanding the Foundations of Leadership
Leadership Models
Leadership Trait Theory
Leadership Behavior Theory
Contingency Theory and Situational Leadership Theory
Chapter 4: What¡¯s Your Leadership Style?
Authoritarian vs. Democratic Leadership
Power and Leadership
The Charismatic Leader
Transactional Leadership
Transformational Leadership
The Servant Leader
Situational Leadership
Conclusions About Leadership Styles
Chapter 5: Demonstrating Effective Leadership
Leadership Character
Leadership Behavior
Being trustworthy
Integrity
Self-reflection
Self-confidence
Self-directed
Action- and results-oriented
Communication
Respecting and caring for others
Willingness to take risks and be innovative
Transparency
Righting wrongs
Staying focused
Responding quickly with agility
A positive attitude
Clarity
Chapter 6: Critical Leadership Competencies - What Makes
a Successful Leader?
Introduction
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Possess clarity of direction
Has the ability to inspire others to high performance
Communicates well and listens intensively
Demonstrates a collaborative orientation
Works to develop people
Has the ability to think creatively
Possesses intelligence and learning agility
Is capable of creating a culture of excellence
Practices consistent discipline
Delivers results
Clarifies expectations
Practices accountability
Exercises good judgment
Conclusions
Chapter 7: Learning Leadership Skills
Hard vs. Soft Skills
Interpersonal Skills
Communicate Effectively
Conflict Resolution
Negotiation
Problem-Solving and Critical Thinking
Decision-Making
Facilitation
Chapter 8: Leadership and Dealing with Change
The Reality of Change
Leader¡¯s Role in Change Management
Organizational Change
Change Leadership vs. Change Management
Facilitating Change
The Board and Change
Chapter 9: The Visionary Leader
Envisioning
Strategic Thinking
Chapter 10: The Leader as Enabler
Empowerment
Coaching
Collaboration
Chapter 11: Building Leadership Capacity in the Organization
Levels of Leadership in the Organization
Who Are the Organization¡¯s Potential Leaders?
Building Volunteer Leaders in the Organization
How Do We Train New Leaders?
Chapter 12: The Economic Development Professional as Leader
and Manager
Leader vs. Manager
Leadership and Accountability
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Facilitator and Consensus-Builder
The Practitioner as Educator
The Economic Developer as Community Leader
Chapter 12: Conclusions
Bibliography
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Chapter 1
INTRODUCTION
So why another book on leadership? Literally, hundreds of books on this
topic grace the shelves of bookstores and libraries. Communities across the
nation offer annual training programs to improve civic leadership. Various
state and local governments send their staff through leadership classes.
Corporate training programs focus on leadership development.
Leadership courses abound in adult education. And so on.
The premise of this book is that despite all the attention to leadership
development, nonprofit community and economic development
organizations and government agencies could benefit from a more directed
and structured program to develop effective leaders within and
throughout their organization and thereby improve the quality of their
operation. Studies have consistently demonstrated that organizations that
prioritize leadership development are much more effective in meeting the
expectations of their constituents, stakeholders, and customers. It has been
said that the better the leadership, the better the organization is able
collectively to ride the challenges of difficult times.1
According to Bersin & Associates study entitled ¡°High-Impact Leadership
Development¡± (2008), an organizational focus on leadership development
results in:
? Becoming 84 percent more effective at raising the quality of the
leadership ¡°pipeline;¡±
? A 73 percent increase in employee retention;
? A 67 percent increase in the ability of the organization¡¯s members to
work collaboratively; and,
? A 66 percent improvement in the organization¡¯s results.
According to the 2008 IBM Global Human Capital Study, over 75 percent of
the respondents identified building leadership talent as their current and
1
Ken Sundheim, ¡°Defining , Improving and Teaching Leadership With Those Who Know It Best,
, 10/28/2013.
David Kolzow
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