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MEETING NOTES - GREATER TAMPA BAY ACP2/28/2018A. Presentation – John Burkholder, Risk and Insurance Director, Tampa International AirportNOTE: John Burkholder’s presentation is available on the GTB ACP website (resources). John’s presentation centered on Tampa International Airport’s best practices for performing a risk assessment, including determining vulnerabilities, measuring impact, prioritization of risks and how the data is used to create mitigation strategies. John also outlined challenges with three other airports under the Hillsborough County Aviation Authority and the challenges at each location.Increased passenger traffic, especially during high traffic seasons, such as spring break, poses challenges. The various transportation network companies (cabs, Uber, Lyft, buses, limos, etc.) as well rental cars also be problematic. Sky Train Connect, the newest addition to the airport, links the terminal, the rental car facility and the economy parking facility. Should it go down, the airport faces the challenge of how to move people. Airport Operations takes over the airport during an event. One of their main focuses will be how to get people in/out of the airport quickly. John defined Business Continuity as identifying “normal” processes – what is critical and essential to the operation of the airport.The airport has specific plans in the case of an event. Both internal and external factors come into play. Tampa International Airport is unique in that bottlenecks related to flow of people are kept to a minimum. Airsides each have their own TSA screening points as opposed to a central TSA screening area (as in Atlanta and Orlando airports). This allows the airport to isolate any issues that may arise. TIA’s design is based on avoiding issues that might be round at other airports and single points of failure. The airport has its own law enforcement and fire departments as parts of the airport’s safety management system (SMS). The disaster recovery team focuses on the criticality by time of functions (example – payroll, both internal and external impact) – not high criticality. Ground transportation (Uber, Lyft, cab companies, bus company, car rental, normal airport traffic) – high criticality. Other challenges the airport faces are with potentially high traffic events – welcome homes, new arrivals, spring break) plus added routes. TIA’s goal is to make the TIA experience so good that travelers want to use TIA. Hazards and Vulnerabilities – Risk AssessmentHandouts were provided that show inputs and outputs related to Risk Assessment. These are available on the GTBACP website (resources).These handouts allow companies to score various events and development impact scores, taking into consideration various factors. These handouts provide a useful tool for evaluating the overall risk to a company’s operation and aid in the development of plans specific to various company functions, prior to development of an in-depth plan. Additional hazard analysis information is available at: part of a company’s risk assessment, each location and geography should be considered individually, including international locations. Various parties and functional areas within a company should be surveyed to gain insight into each group’s priorities in case of an emergency. A high-level exercise should be conducted at first to gauge interest of management and vulnerabilities within the major departments. Companies may be able to leverage their insurers to either perform or assist with the assessment. This should be re-visited yearly. ................
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