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Banking 2.0: Developing a Reference Architecture

for Financial Services in The Cloud

Master Thesis

Ana Bucur

Banking 2.0: Developing a Reference Architecture for Financial Services in The Cloud

THESIS submitted in partial fulfillment of the

requirements for the degree of MASTER OF SCIENCE

in

COMPUTER SCIENCE

by

Ana Bucur born in Bucharest, Romania

Web Information Systems Department of Software Technology Faculty of Electrical Engineering, Mathematics and Computer Science Delft University of Technology Delft, The Netherlands wis.ewi.tudelft.nl

Department of Technology Development Integration Capgemini Papendorpsweg 100 Utrecht, The Netherlands nl.

? 2011 Ana Bucur.

Banking 2.0: Developing a Reference Architecture for Financial Services in The Cloud

Author: Ana Bucur

Student id: 4046897

Email:

ana.bucur7@

Abstract

Information technology is the common denominator for all the industries in the 21st century, therefore any important change in this area is prone to have an impact on small and large businesses alike. The latest shock wave storming through IT is Cloud computing. Due to the importance and sensitive nature of applications used by financial institutions, the main goal of this research is to investigate how Cloud computing could change the way services are provided to customers and what is the emerging role of IT consultancy companies for this specific market segment. In order to do so, a proposed reference architecture has been created based on existing models and services in combination with the opinion of various experts from Capgemini and financial institutions. The impact of the proposed model, "Capgemini Immediate for Financial Institutions", has been expressed from a business and an IT perspective. Also, its functionality has been showcased in a scenario meant to underline the impact of the proposed changes on the boundaries of the system and the interaction of the financial institution with other entities. This process has been evaluated and supervised by experts from Capgemini in order to meet the standards used in the industry.

Keywords: Cloud Computing, Software as a Service, Financial Services, Reference architecture

Thesis Committee:

Chair: University supervisor: Company supervisor: Committee Member:

Prof. dr. ir. G.J.P.M. Houben, Faculty EEMCS, TUDelft Dr. ir. A.J.H. Hidders, Faculty EEMCS, TUDelft Ir. R. Zubcevic, Infrastructure Services, Capgemini Dr.ir. J.van den Berg, Faculty TPM, TUDelft

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