List of managemnt electives by category



CLASSES IN THE

WISCONSIN CERTIFIED PUBLIC MANAGER® PROGRAM

REQUIRED CORE CLASSES

030 Management Assessment for Personal Planning and Development Through the use of self-assessment tools, explore your personal styles to help build on your strengths and address potential limitations in the workplace.

Instructor: Avrie Schott

100 The Public Management Profession and Environment Learn current and relevant information on public management as a profession, including how the field is changing, how your position is affected by trends outside the organization, and issues you will want to monitor in the coming year.

Instructor: Susan Paddock

110 Presenting for Influence in the Public Sector Move audiences from where they are to where you want them to be. Learn how to establish credibility using four types of “influence power” and how to style your slides to hold your audience’s attention.

Instructor: Kyle Henderson

120 Strategic Thinking and Planning in the Public Sector Discover how to use planning as a reliable management tool by learning how to develop measurable, obtainable goals; how to motivate others to understand these goals; and how to adapt your strategic plan to the future.

Instructor: Jeff Russell

130 Productivity and Quality Improvement for Public Managers Explore all aspects of public sector quality improvement, including the manager’s role in PQI, ways to establish and measure your product, and success stories in other public agencies.

Instructor: Tim Garczynski

140 Problem Analysis and Problem Solving for Public Managers Learn the systematic process of recognition and analysis necessary in problem solving, including communication processes to improve creativity ; roles for groups and teams in problem solving; how to define problems in different ways; and the limitations of your present problem solving style.

Instructor: Jeff Russell

160 Ethics, Values, and the Public Manager Learn how to promote ethical conduct, how to manage ethically, and the potential problems in enforcing rules governing ethical behavior.

Instructor: Mark Mueller

170 Leadership for Public Managers Understand how the definition of leadership has evolved over time and how knowledge, skills, and values contribute to leadership style. Explore the difference between leadership and management. You will also have an opportunity to create your own Individual Leadership Development Plan.

Instructor: Lindsay Bessick

227 Effective Workplace Writing for Public Managers Master the writing skills necessary to communicate effectively with internal and external audiences in today’s professional environment. Learn techniques of document structure, grammar, and style proven to enhance credibility, connection, and influence.

Instructor: Kyle Henderson

QUANTITATIVE METHODS ELECTIVES

200 Exploring and Reporting Your Data for Public Managers Gain a better understanding of common data types, their purpose, and their limitations. You will have opportunities to analyze the data your organization has available, identify data gaps, and assess the strength of your information. You will also discover strategies for reporting data for different audiences.

Instructor: Patrick Jackson

202 Organizational Performance Measurement for Public Managers Learn to develop clear objectives and to analyze your organization's effectiveness in achieving objectives. Learn the most efficient ways of achieving success at every level of management. (Also listed as Class 269)

Instructor: Tim Garczynski

203 Systems Thinking for Public Managers Learn to use the language of systems, including when and how to apply systems methods to projects and the monitoring of project progress.

Instructor: Jeff Russell

204 Project Management Fundamentals for Public Managers Gain foundational knowledge and explore contemporary best practices in project management to build the personal knowledge, skill, and confidence you need to effectively lead projects. (Also listed as Class 268)

Instructor: Sagar Awate

205 Productivity Tools for Public Managers Learn to use a variety of tools and techniques to improve the productivity and quality of your agency’s services, including those necessary for collecting and analyzing information, managing groups, making data-based decisions, and monitoring the delivery of services. (Also listed as Class 268A)

Instructor: Tim Garczynski

209 Measuring Customer Satisfaction in the Public Sector Explore why customer assessment is essential to government success and the various approaches for measuring customer satisfaction.

Instructor: Jeff Russell

PUBLIC POLICY ELECTIVES

220 Policy Analysis for Non-Analysts in the Public Sector Learn established methods to evaluate policy decisions, predict outcomes, solve problems, make decisions, and compare results.

Instructor: Bryan Gadow

223 Developing Public-Private Partnerships Learn the differences between the public and private sectors, the nature of the various relationships between them, and their strengths and weaknesses.

Instructor: Jeff Russell

224 Data Visualization and Infographics for Public Managers Learn to use data visualization and infographics that will help you tell your story with greater clarity, credibility, and effectiveness. Examine types, tools, and methods for displaying data in visual form.

Instructor: Kyle Henderson

226 Working with Councils, Boards and Commissions Learn to manage the tension between democracy and professionalism, how to describe your job and goals to elected or politically-appointed bodies, respond to policy-makers' questions and demands, build consensus on the board, and develop leadership among elected officials. (Also listed as Class 247A)

Instructor: Philip Freeburg or Lauren Kuhl

232 Customer Service as a Strategic Issue in the Public Sector Learn to motivate and orient the organization to the possibilities, challenges and rewards of improved customer service and to apply marketing concepts. (Also listed as Class 246)

Instructor: Jeff Russell

234 Navigating the Legislative Environment Learn how to find bills, navigate the committee structure, and interact with elected officials and their staffs. Gain a basic understanding of where to look for policy information and how you can be involved in the decision-making process.

Instructor: John Reinemann

238 Improving Public Participation Discover the importance of including the public in government decision making, policy formulation, and service delivery. Learn specific methods for public participation and the strengths and weaknesses of each.

Instructor: Jeff Russell

ORGANIZATIONAL MANAGEMENT ELECTIVES

240 Managing Organizational Change for Public Managers Learn to be an innovator and manager of change. Learn how people react to change and how you as a manager can help others to understand and accept change.

Instructor: Jeff Russell

241 Leading Through Challenge and Conflict for Public Managers Learn to quickly identify the root causes of a conflict, employ strategies to effectively manage it, and explore strategies to keep conflict from escalating. Work through a conversation model to help you lead a constructive discussion to find a resolution and chart a path forward when conflict occurs.

Instructor: Allison Cooley

242 Teambuilding for Public Managers Learn proven techniques for effective team development and management that can help you strengthen participative management in your organization and promote long-term enthusiasm for team projects.

Instructor: Kay Lawrence

243 Leading and Managing from the Middle for Public Managers Learn to use personal power and influence to increase effectiveness. Learn techniques to influence your boss, manage organizational politics in support of your goals, and influence other agencies and the policy-making process.

Instructor: Guy VanRensselaer

246 Customer Service as a Strategic Issue in the Public Sector See Class 232.

247 Facilitating Effective Meetings for Public Managers Learn the basics of meeting management, including: developing the agenda; the roles of the leader/facilitator and participants; strategies for keeping the meeting on track; ideas for dealing with disagreement and discord; and suggestions for documenting meeting discussions and decisions.

Instructor: Jeff Russell

247A Working with Councils, Boards and Commissions See Class 226.

248 Intergenerational Communication for Public Managers Discover how generational differences can affect the workplace, including difference in preferred balance between work and leisure, how one prefers to receive feedback, and how different generations generally prefer to be managed. Learn the value of these differences and to resolve conflicts that may arise.

Instructor: Michael Leitz

251 The Art of Delegation for Public Managers Explore the basics of delegation: identifying the “starting” conditions that ensure success, detailing the role that leaders play throughout the process, and exploring common obstacles to effective delegation. Find out how to enable your employees to willingly take more responsibility and use their expanded authority well.

Instructor: Jeff Russell

253 Appreciative Inquiry for Public Managers Explore the organizational development process based on building on what works, rather than trying to fix what doesn't. Learn to ask questions and envision a future that fosters positive relationships and builds on what’s right, enhancing the capacity for collaboration and change.

Instructor: Mary Hoddy

256. Racial Equity Leadership in the Public Sector Explore leadership principles through a racial equity lens, and discover ways you as a public manager can develop and encourage equitable, anti-racist practices in your agency or organization.

Instructor: TBD

256B Encouraging a Culture of Civility and Respect in the Public Sector Learn strategies organizational leaders and teams can employ to build and maintain a culture of civil and respectful behavior, and to address disrespectful or inappropriate behavior when they see it

Instructor: Allison Cooley

RESOURCE MANAGEMENT ELECTIVES

263 Budgeting for Public Managers Explore the integral role of a budget as a policy document, management tool, resource allocation plan, and financial plan. Learn the roles, responsibilities, and opportunities that administrators, elected officials, and citizens face when developing, adopting, executing, and monitoring a public budget.

Instructor: Bryan Gadow

265 Records Management for Public Managers Discover what records are, what are not records, how to conduct a records inventory and set up a records management program for your agency. Other topics include electronic records, retention scheduling and records law.

Instructor: Abbie Norderhaug

267 Time and Stress Management Skills for Public Managers. Identify behaviors and attitudes that can help you manage your time and stress in order to increase your effectiveness and satisfaction in your job.

Instructor: Kay Lawrence

268 Project Management Fundamentals for Public Managers See Class 204.

268A Productivity Tools for Public Managers See Class 205.

269 Organizational Performance Measurement for Public Managers See Class 202.

273 Preparing RFPs and Bids for Public Managers Learn the processes and procedures required to prepare “Requests for Proposals” which will generate proposals that address your programmatic needs, and bids which will accurately respond to RFPs.

Instructor: Cheryl Oliva

275 More than Grants: Finding Funding and Writing Proposals for Public Managers Learn all the steps to locate and develop funding for your organization. Get expert advice on finding and approaching public and private sources of funding, and learn the craft of stating clear goals and objectives in your grant proposals.

Instructor: TBD

PERSONNEL MANAGEMENT ELECTIVES

284 Conducting Fearless Performance Reviews for Public Managers Learn how to establish clear performance expectations early in the process and facilitate a collaborative conversation between supervisors and employees. Gain tools to define what great performance is for each employee, develop SMART expectations for every position, identify the right coaching goals, and create a transformative approach for conducting effective and inspiring face-to-face performance reviews.

Instructor: Jeff Russell

289 Teambuilding for Public Managers See Class 242

290 The Art of Delegation for Public Managers See Class 251

291 Succession Planning for Diversity and Equity in the Public Sector Learn the critical elements of mentoring and succession-planning programs with an equity lens, assess your organization's readiness to develop anti-racist leaders, and examine effective, DEI-centered succession programs in other agencies.

Instructor: TBD

294 Encouraging a Culture of Civility and Respect in the Public Sector See Class 256B

297 Fearless Coaching for Public Managers Learn the core foundations of becoming a fearless coach for your direct reports, and explore the critical differences between coaching for compliance and coaching with compassion.

Instructor: Jeff Russell

Other classes may be offered by special arrangement or request. I:…ClassLists/class descriptions eff 8-19

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*** UPDATED 3/16/21 ***

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