MANAGEMENT 15E - Pearson

MANAGEMENT 15E

Stephen P. Robbins

San Diego State University

Mary Coulter

Missouri State University

With contributions by

Amy Randel

San Diego State University

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Library of Congress Cataloging-in-Publication Data

Names: Robbins, Stephen P., author. | Coulter, Mary K., author.

Title: Management / Stephen P. Robbins, Mary Coulter.

Description: 15 Edition. | Hoboken, NJ : Pearson, [2020] | Revised edition

of the authors¡¯ Management, [2018]

Identifiers: LCCN 2019020717 (print) | LCCN 2019980991 (ebook) |

ISBN 9780135581858 | ISBN 9780135581872 (ebook other)

Subjects: LCSH: Management.

Classification: LCC HD31 .R5647 2020 (print) | LCC HD31 (ebook) |

DDC 658¡ªdc23

LC record available at

LC ebook record available at

ScoutAutomatedPrintCode

ISBN 10:????0-13-558185-0

ISBN 13: 978-0-13-558185-8

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To my wife, Laura

Steve

To my husband, Ron

Mary

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Brief Contents

Preface

xxiii

Acknowledgments

xxxi

Part 1 Introduction to Management

Chapter 1: Managers and You in the Workplace

Management History Module

22

Chapter 2: Making Decisions

36

2

2

Part 1 Management Practice 58

Part 2 Basics of Managing in Today¡¯s Workplace 62

Chapter 3: Influence of the External Environment and the Organization¡¯s Culture

Chapter 4: Managing in a Global Environment

Chapter 5: Managing Diversity

62

84

108

Chapter 6: Managing Social Responsibility and Ethics

Chapter 7: Managing Change and Disruptive Innovation

136

162

Part 2 Management Practice 194

Part 3 Planning 200

Chapter 8: Foundations of Planning

Chapter 9: Managing Strategy

200

220

Chapter 10: Entrepreneurial Ventures 244

Part 3 Management Practice 270

Part 4 Organizing 274

Chapter 11: Designing Organizational Structure 274

Chapter 12: Managing Human Resources

300

Chapter 13: Managing Groups and Teams

332

Part 4 Management Practice 356

Part 5 Leading 360

Chapter 14: Managing Communication

360

Chapter 15: Understanding and Managing Individual Behavior

Chapter 16: Motivating Employees

382

416

Chapter 17: Being an Effective Leader 448

Part 5 Management Practice 480

Part 6 Controlling

484

Chapter 18: Monitoring and Controlling

484

Planning and Control Techniques Module

Managing Operations Module

514

530

Part 6 Management Practice 542

Glossary 546 ? Name Index 557 ? Organization Index 571 ? Subject Index 575

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