Boogaerts



FREELANCER PROFILE ofDipl. Ing. Daniel BoogaertsSenior IT ManagerStand: 23.04.2020BASE INFORMATION / SHORT OVERVIEWCore competenceSenior ProjectleaderRequirements managementIT/Business ConsultingPragmatic architect with hands-on menthalityContactdaniel.boogaerts@web.de+49-160-94601023CertificationPRINCE2 : 2009 FoundationiPass - Global Company, Internet and Security AccessNCP Server Administration und Client KonfigurationPlace of livingLübeckAge49Availability01.07.2020Hourly-/Daily rateOn requestPrefered working areaZIP-Code (Germany):1,2,0Countries:AT,CH,UKRemark:Currently only projects in the Hamburg area (North Germany)Linguistic ProficiencyGerman, mother tongueEnglish, business fluentDutsch, advancedRussia, basic knowledgePROJECT HISTORY04/18 - 06/20Senior Projectleader and IT/Business ConsultantSIGNAL IDUNA Gruppe in Hamburg (Germany)05/17 - 04/18Senior Projectlead, IT-/Business ConsultantDeutsche Post in Bonn (Germany)08/16 - 04/17IT-Operations Manager / DevOps Online MarketingOtto (GmbH & Co KG) in Hamburg (Germany)08/14 - 08/16Project Lead W2K3 MigrationABB in Mannheim (Germany)12/13 - 07/14Workstream Lead Services, ProjectmanagementFresenius Netcare in Bad Homburg (Germany)03/13 - 09/13Programm Manager at Workplace@MANVolkswagen AG in Wolfsburg and Munich (Germany)11/12 - 02/13IT Requirements Engineer BFS, ProjectmanagementDaimler AG in Stuttgart (Germany) and London, Milton Keynes (Great Britain)10/11 - 01/13Senior Manager Datacenter, IT-Operations, Dynamic Cloud Server1&1 Internet AG in Karlsruhe (Germany)04/11 - 10/11Functional and Technical Concepts, Projectmanagement at Mercedes Benz CarsDaimler AG in Stuttgart (Germany)10/10 - 03/11Functional and Technical Concepts, Projectmanagement, Data Migration at Mercedes Benz CarsDaimler AG in Stuttgart (Germany)01/10 - 09/10Enterprise Architect, coordinator, project manager1&1 Internet AG in Karlsruhe (Germany)10/09 - 12/09Projectmanager, ProcessmodellingDFS Deutsche Flugsicherung GmbH in Langen/M?rfelden (Germany)01/08 - 06/09Functional and Technical Concepts, ProjectmanagementDaimler AG in W?rth (Germany)05/07 - 12/07International Technical Key Account ManagerDeutsche B?rse Systems AG in Frankfurt am Main (Germany) and London (United Kingdom)07/04 - 04/07Technical Account ManagerDeutsche Telekom AG in Darmstadt (Germany)09/99 - 06/04Head of Internet Technology and ProjectsIT-Choice Software AG in Karlsruhe (Germany)INDUSTRY EXPERIENCEIndustryExperienceAutomotive and vehicle manufacturing3,50 yearsBanking and financial services0,67 yearsCivil service, associations and institutions0,25 yearsConsumer goods and trade0,75 yearsEnergy, water and environment2,8 yearsInsurance2,25 yearsInternet and IT4,83 yearsMedical services0,67 yearsTelecommunication4,92 yearsTransport and logistics1,0 yearsREFERENCES / EXPERIENCECustomer NameExperience1&1 Internet AG2,8 yearsABB2,8 yearsDaimler AG2,92 yearsDeutsche B?rse Systems AG0,67 yearsDeutsche Post1,0 yearsDeutsche Telekom AG2,83 yearsDFS Deutsche Flugsicherung GmbH0,25 yearsFresenius Netcare0,67 yearsIT-Choice Software AG4,83 yearsOtto (GmbH & Co KG)0,75 yearsSIGNAL IDUNA Gruppe2,25 yearsVolkswagen AG0,58 yearsMAIN COMPETENCEMain CompetenceExperienceLevelRequirements Management20,58 years★★★★★Consulting20,58 years★★★★★Consulting in Projectmanagement Methodology20,58 years★★★★★Operations Management12,92 years★★★★★DevOps10,25 years★★★★★Requirements Workshops8,42 years★★★★★Enterprise Architektur10,25 years★★★★Evergreenprocess implementation3,25 years★★★★★Business Support20,58 years★★★★★Businessconcept Writing20,58 years★★★★★Business Process Analysis20,58 years★★★★★Hands-On Mentality20,58 years★★★★★Interim Management12,92 years★★★★★Interim Manager12,92 years★★★★★Internationalization10,25 years★★★★★As-Is Analysis20,58 years★★★★★IT/Business Consulting20,58 years★★★★★IT Service Management7,8 years★★★ITSM7,8 years★★★Concepts Writing20,58 years★★★★★Microsoft Office Expert5,67 years★★★★★Microsoft Office Grouppolicy Analysis and Implementation5,67 years★★★★★Migration Strategy20,58 years★★★★★Mulit Projectmanagement20,58 years★★★★★Office 365 ProPlus7,25 years★★★★★Organizational Operations Management20,58 years★★★★★Pragmatic Architect20,58 years★★★★★Product Management5,67 years★★★★★Program Management20,58 years★★★★★Project Coordination20,58 years★★★★★Projectleading20,58 years★★★★★Projectmanagement20,58 years★★★★★Projectportfolio Management20,58 years★★★★★Project Portfolio Management20,58 years★★★★★Process Optimization20,58 years★★★★★Datacenter Move12,92 years★★★★★Requirements Management20,58 years★★★★★Risc Management20,58 years★★★★★Rollout Strategy20,58 years★★★★★Software Project Management20,58 years★★★★★To-Be Analysis20,58 years★★★★★Technical Key Account Management20,58 years★★★★★Change Management20,58 years★★★★★V-Model20,58 years★★★★★Waterfall20,58 years★★★★★TOOLS KNOWLEDGEToolErperienceLevelCMDB10,25 years★★★★★Eclipse10,25 years★★★★★JIRA Confluence5,25 years★★★★★JIRA Software5,25 years★★★★★Microsoft Office Expert5,67 years★★★★★Microsoft Office Grouppolicy Analysis and Implementation5,67 years★★★★★MS Access20,58 years★★★★★MS Excel20,58 years★★★★★MS PowerPoint20,58 years★★★★★MS Word20,58 years★★★★★MS Visio20,58 years★★★★★MS Project20,58 years★★★★★Notepad++20,58 years★★★★★Office 365 ProPlus7,25 years★★★★★PMI/HOUSTON12,92 years★★★★★HP Service Manager6,25 years★★★★★HP Quality Center6,25 years★★★★★IBM Service Management6,25 years★★★★★METHODS KNOWLEDGEMethod KnowledgeExperienceLevelAgile Demand4,25 years★★★★★Requirements Analysis20,58 years★★★★★Requirements Analysis20,58 years★★★★★Application Owner6,25 years★★★★★Consulting20,58 years★★★★★Consulting in Projectmanagement Methodology20,58 years★★★★★Operations Management12,92 years★★★★★Continuous Delivery10,25 years★★★★★Continuous Deployment10,25 years★★★★★DevOps10,25 years★★★★★Requirements Workshops8,42 years★★★★★Evergreenprocess implementation3,25 years★★★★★Business Support20,58 years★★★★★Businessconcept Writing20,58 years★★★★★Business Process Analysis20,58 years★★★★★Business Process Modeling20,58 years★★★★★GPM/Houston12,25 years★★★★★Interim Management12,92 years★★★★★Interim Manager12,92 years★★★★★As-Is Analysis20,58 years★★★★★As-Is Situation Analysis20,58 years★★★★★IT/Business Consulting20,58 years★★★★★ITIL7,8 years★★★ITSM7,8 years★★★Concepts Writing20,58 years★★★★★Migration Strategy20,58 years★★★★★Mulit Projectmanagement20,58 years★★★★★Organizational Operations Management20,58 years★★★★★PMI / PMBook12,92 years★★★★★PMI/HOUSTON12,92 years★★★★★PRINCE211,25 years★★★★★Product Management5,67 years★★★★★Program Management20,58 years★★★★★Project Coordination20,58 years★★★★★Projectportfolio Management20,58 years★★★★★Project Portfolio Management20,58 years★★★★★Process Management20,58 years★★★★★Process Optimization20,58 years★★★★★Rebuild Strategie5,67 years★★★★★Datacenter Move12,92 years★★★★★Requirements Engineering20,58 years★★★★★Requirements Management20,58 years★★★★★Risc Management20,58 years★★★★★Rollout Strategy20,58 years★★★★★SCRUM6,42 years★★★★★Service Design6,42 years★★★★★Serviceoriented Architecture (SOA)10,50 years★★★★★Software Project Management20,58 years★★★★★To-Be Analysis20,58 years★★★★★System Owner6,42 years★★★★★Technical Key Account Management20,58 years★★★★★UML20,58 years★★★★★Enterprise Architecture20,58 years★★★★★Enterprise Strategy20,58 years★★★★Change Management20,58 years★★★★★V-Model20,58 years★★★★★Waterfall20,58 years★★★★★SOFTWARE DEVELOPMENT KNOWLEDGECustomer NameExperienceLevelBig Data3,67 years★★★★★CMDB10,25 years★★★★★Dynamic Cloud Server Projects10,25 years★★★★★Hands-On Mentality20,58 years★★★★★JSON5,25 years★★★★★ Configuration Management Database10,25 years★★★★★Microsoft Office Expert5,67 years★★★★★Microsoft Office Grouppolicy Analysis and Implementation5,67 years★★★★★Model View Control3,67 years★★★MS Visio20,58 years★★★★★MS Project20,58 years★★★★★MVC3,67 years★★★Office 365 ProPlus7,25 years★★★★★PHP20,58 years★★★★PowerShell5,0 years★★★Serviceoriented Architecture (SOA)10,50 years★★★★★To-Be Analysis20,58 years★★★★★System Owner6,42 years★★★★★UML20,58 years★★★★★Visual Basic (VB)20,58 years★★Visual Basic for Applications (VBA)20,58 years★★★XML20,58 years★★★★★PROJECT DETAILTime Period04/18 - 06/20CompanySIGNAL IDUNA GruppeIndustryInsuranceRoleSenior Projectleader and IT/Business ConsultantDetailed Project DescritpionRequirements analysis of the overall project to introduce Office 365 ProPlus with the technical managers of the following departments: Active Directory, basic office applications (plus Access, Visio, Project, OneDrive), software distribution, software packaging, text center, license management, data protection, information security, works council.Planning and documentation of EPICS and user stories in the JIRA tool in the context of the project procedure model SCRUM with subsequent Kanban.Development of an organizational and technical process for the annually recurring update of Office 365 ProPlus for later transfer into an evergreen process.Evaluation of group policy settings (registry keys, policies, GPPs) for the Office 365 ProPlus basic applications using the current administrative template for Office 365 ProPlus / Office 2016.Coordination and decision making with the technical product managers for the implementation of the new group guidelines in the acceptance environment of the SIGNAL IDUNA group.Coordination of the settings with the Active Directory team and coordination of the approvals.Analysis of the Group Policy settings made in two Group Policy Objects (GPOs) against the Microsoft Security Baseline and the Center for Internet Security Benchmarks (CIS Benchmark).Creation of a hardening concept (argumentation of the delta settings or the settings made, which do not correspond to the recommendations of the benchmarks or baseline) for Office 365 ProPlus and template for information security and data protection for coordination and finalization.Creation, coordination and release management of committee documents (GDPR (processing description, risk assessment, hardening concept, deletion concept, ...), information security, operational documentation, evergreen process, test case documentation, use case documentation, ...)Coordination, creation, coordination of deployment-capable Click2Run software and customizing packages for Office 365 ProPlus.Advice to all departments on Office 365 ProPlus topics.Working on particularly critical details such as telemetry, online services, product activation, PowerShell scripting, ...Coordination and participation of cross tests, integration tests, pilot tests, functional tests in the overall project munication with Microsoft product managers, key account managers and supporters, including the creation of design change requests and tickets.Conducting workshops with technical product managers and Microsoft consultants (PFE).Conducting first level and second level support training.Coordination of external service providers, external support and internal departments.KeywordsMulti-Projectleader, Waterfall, Agile, Prototyping, PoC, BYOD, Office 365 Pro Plus Migration, GPO, Telemetrie, Customizing, Citrix Xen App, Print/Scan/Sign within Citrix Session with MAC OS and Windows OS, Coordination of different product owners, Suppliermanagement, SCCM, telemetry, project management, product owner, SCRUM, Kanban, Prince 2, requirements management, Office 365 ProPlus, GPP, PowerShell, VBA, support, testing, conception, documentation, GDPR, registry keys, Citrix, virtualization, Windows 10, Windows 2016 Server, Active Directory, ITS360, JIRA, service provider management, committee work, information security, data protection, works council, processing description, risk assessment, agile, workshop moderation, evergreen processTime Period05/17 - 04/18CompanyDeutsche PostIndustryTransport and logisticsRoleSenior Projectlead, IT-/Business ConsultantDetailed Project DescritpionProjektleadingProjektlead BDE Business-, Technologie- and Security-Adjustments 2017Project Lead Implementation Recast Customs Code of the European UnionProject Manager KGB Trade and Technology Adjustments 2017Result ObjectsProject implementation responsibility (including service provider management)Project documents based on existing templates according to Deutsche Post's internal procedure modelWriting technical and functional ConceptsProject management documentation according to standard project procedureProject reporting based on existing templatesGerman-language documentation in very high qualityIT/Business ConsultingBasic requirements analysisDepartment Project Goals and BenefitsCreation of IT project applicationsCoordinate project contents with departments and IT cross-sections (eg software architecture, IT security, IT-QM, application service managementAccompanying approval processesMake necessary decisions according to a defined project initialization processSet up project planning and project organizationSteering group preparation, organization and implementation, draft decision templatesEstablishment of project management methodology Mischform Waterfall Model / Agile Demand (SCRUM)Result ObjectsIT project proposals and project documents based on existing templates (requirements management concept, configuration management concept, quality assurance concept, project plans, risk lists, manuals, procedural messages)writing concepts (technical requirements, technical requirements, safety concepts, test concepts, migration concepts, interface concepts)Service provider selection and commissioningDecision templates for the control circuit / steering circuitKeywordsMulti-Projectleader, Waterfall-Model, Scrum, PRINCE 2 PM, International Pakage Center FFM, Briefzentrum, Sortingmachine, Concept writing, IT Projectorder, Technical Target Architecture, MS Office, Excel, Word, PowerPoint, Projects, Microsoft CollabNet Desktop, TZA Technical Target Architecture, IT Security Self Assessment, JasperReports, Java 1.8, Hibernate, ORACLE 12.1.0.1 to ORACLE 12.1.0.2 Upgrade, ORACLE APEX, Concept Writing, PRINCE 2, PMI, BDAT, Controlling, Reporting, Tracking, Logging and Monitoring Concept, Deletion and Archiving Concept, Agile Demand, SCRUM, Sprint, Creation Project Manual, Service Provider Control, PLAN BUILD RUN, Project Management, Consulting, CIO ReportTime Period08/16 - 04/17CompanyOtto (GmbH & Co KG)IndustryConsumer goods and tradeRoleIT-Operations Manager / DevOps Online MarketingDetailed Project DescritpionSupervision of the data supply of online marketing tools, support of tasks for automation, maintenance, monitoring and alertingDevelopment of recommendations for action to increase the operational safety of the data systemsAssistance in creating testsAccess and maintain new data sources along with the BI realmUpdating of existing software solutions of online marketing, instruction of usersoperating tools (e.g., tag management solutions, tracking tools); Control of external service providersIncident handling: Supports tracking and data discrepancies in the field and ensuring data quality along with EC / BI (tracking, OM control and analytics tools, various internal reports)SQL queries (from Teradata)Supervision of internal serversValidation of KPIs, connection of external data to internal OM toolsSmall project: Implementation of a cross-departmental invoice list database withAccess and TERADATA databaseKeywordsBig Data, maintaining import ETL jobs, sing-point-of-contact for functional group units, responsible for changes, Terradata DB, SQL, DevOps, Windows Server 2008 and 2012, Windows Monitoring, Windows Alerting, Automation via BATCH and Shell, Shell Programming, Batch Programming, Powershell, MS-Office, Excel, Access, VB, VBA, Java, JavaScript, PHP, Data Integration, HTTP, SOAP, REST, SFTP, XML, Pentaho DI, grep, sed, awk, SCM, Source Code Management Systems, SVN, GIT, Regular Expressions (RegEx), JIRA Confluence, Business Intelligence (BI), Data Warehouse (DWH), TERADATA DBTime Period08/14 - 08/16CompanyABBIndustryEnergy, water and environmentRoleProject Lead W2K3 MigrationDetailed Project DescritpionData analysis CSV export from CMDB (Configuration Management Database) iGAREvaluation and analysis of the datasets with MS EXCEL, MS Access, SQL and VBA (Visual Basic for Applications)Requirements nterviews and workshops with server- and application ownersClarifications with Stakeholder and review of the migrations statusRequirements analysis migratability of all relevant systemsReview of all systems and applications against central given instructions (export specifications, customs, legal, …)Data analysis of the quality of the CMDB contentReporting to the management levelDocumentation of maintenance processes like decommissioning, risks, migrations, …KeywordsOperations, Server and Applications maintenance, CMDB, Rebuild, Legal Aspects, ITIL Prozesse, Order Process, Change Process, Server Owner, Applications Owner, iGAR, SAVY, isiBiz, SQL, Microsoft Access, VBA Programming, Documentation, Riscmanagement, Dekommissioning, Maintenanceprocess, Microsoft Office, MS Projects, MS Visio, PMI, Prince 2, GPMTime Period12/13 - 07/14CompanyFresenius NetcareIndustryMedical servicesRoleWorkstream Lead Services, ProjectmanagementDetailed Project DescritpionResponsible for the deliverables and for coordination with specialistsOrdering and Service tool implementation coordinationWorkflow definition for all services Requirements Engineering for the deliveries from each business unit Definition of the service order forms, “Stammdaten”, AD Connection, … Consulting and support for the establishment of the new service ordering system and environment Definition of the IT Services that FNC will provide within GFIT phase 2 (including general description, characteristics, in- and out of scope, operational aspects as well as the service level agreement and workflows)Defined IT Services : Server Hosting, Data Storage, File, Database, Infrastructure, Messaging (Mail, Sametime), FGN/WAN o Internet AccessCoordination of the defined IT Services together with all relevant service ownerCost evaluation support for all IT ServicesProcess and workflow evaluation together with all relevant business units like IT Service Management, Commercial Business, Networks, Server Operations, ...Evaluated processes and workflows: Ordering (As-Is => To-Be), Purchasing (As-Is => To-Be), Invoicing (As-Is => To-Be), Reporting (As-Is => To-Be) and Organization of the data transfer into the internal service charges. E.g.: Monthly readout of the AD user and delivery to SLAM (Service Level Agreement Monitoring). the same applies for all other services like e.g. Server Hosting.Coordination and documentation of each country location specific installation of each customer that must be available in addition to the operational handbook (infrastructure, onsite responsible, partner responsible, ...)Coordination of operational relevant processes like finance, charge back, reporting, Initial system (coordination) setup, design consulting, Vendor management, contract management, Relationship management, Support incident, problem and change management, Asset, configuration and license management, Release management, Audit, risk and compliance management, Capacity and performance management, Service level management in close coordination with Workstream Processes, IT Service Management, …Coordination of cost evaluation as well as price evaluation and calculation for the servicesKeywordsPrince2, Operations, Hosting, ITIL Service Management, ITIL Process Incident, Problem and Change, Service Definition, Requirements Engineering, OLA (Operational Level Agreement), SLA (Service Level Agreement), Service Cost Calculation, Service Price Calculation, SLM (Service Level Management)Time Period03/13 - 09/13CompanyVolkswagen AGIndustryAutomotive and vehicle manufacturingRoleProgramm Manager at Workplace@MANDetailed Project DescritpionProgram ManagementProgram Management including 9 different projects and about 50 sub-projectsorganisation of a new Project Management Office (PMO)Project Portfolio Managementmethod definitions: report cascade, program structure, board organisation, task list, concept model, escalation model, project definition, status reports, …program handbook definition and writingprogram communication to all project leadsinstallation of the program structure: leading board, program lead and project leadorganisation and moderate of Face2Face-, integration- and adjustment meetings with the program leadspreparation of steering committees (decision memo, recommendations, status reports, …)track and report activitiesstakeholder analysiscreation of onepager (milestone plan, organisation structure, stakeholder, …)Functional Supportconsulting of the project leads with preparation of integration meetingspreparation, moderate and post processing of requirements workshopsconsulting in project communicationcreation of project profilesKeywordsITIL processes incident, problem and change, Microsoft Office, MS Projects, MS Visio, PMI, Prince2, GPM, Citrix, Requirements EngineeringTime Period11/12 - 02/13CompanyDaimler AGIndustryAutomotive and vehicle manufacturingRoleIT Requirements Engineer BFS, ProjectmanagementDetailed Project DescritpionLeading requirements management and coordination for the global strategy of used carsensure alignment of the UK market realisation to the global target strategyInternational requirements engineeringWorkshop leading in UK (London and Milton Keynes)Coordinate requirements between the global IT departments, the IT deliverer/ supplier and Mercedes Benz UKProjectmanagementinterface between the global business unit, IT departments, IT deliverer/ supplier and Mercedes Benz UKwriting functional and technical conceptsPMI (Houston)V-ModelllKeywordsrequirements engineering, Workshop, coordination, Projectmanagement, concept writing, PMI (Houston), V-ModellTime Period10/11 - 01/13Company1&1 Internet AGIndustryTelecommunicationRoleSenior Manager Datacenter, IT-Operations, Dynamic Cloud ServerDetailed Project DescritpionSenior project lead it-operations internationalizationmanage hardware orders and ordering of virtual machinesorder managementplanning of hardware and virtual machine orders, installation and providingplanning, execution and moderate of workshops with the different business departmentscoordination of orders requested by the different business unitsrequirements engineering for hardware, virtual machines, operating systems, middleware, applications, Firewalls, communication, rights, ...tracking of order ticketsescalation of time critical orders Senior project lead dynamic cloud server (DCS)evaluation of a geo-redundancy Dynamic Cloud Server infrastructure solutiondevelopment coordination operational automation scriptsbuild up the data center intercontinental geo-redundant, commissioningsupplier coordinationcoordination evaluation of relevant system components of complete solutionsworkshop preparation, execution and moderation with 1&1 specialists and the solution supplierdecision memo on CTO levelproject planning, capacity planning, risk management, quality management, benchmark testbenchmark evaluationopen competitive bidding for new cloud infrastructureSenior project lead it-operations DE-Mail datacenteracquisition of the status quo about the whole projectas-is analysis, acquisition of all relevant components for the projectproject planning, milestone planning and coordinationcreation of the plan of procedures for building up a complete new data centeraccreditation, certification, BSIresponsible for: processes, data center, complete overview of the software and hardware infrastructureInterim manager Head-of IT-Operations Hostingreorganisation and adjustment of the international hosting departmentestablish of georedundancy EU/USprocess and interface definition between different business units and departments like SOD, network, logistic, purchasing, software development, product development, ...DevOpsinternational operation responsibilitypersonnel management, responsible for more than 65 employeesfresh engagements of team leaders and functional expertsdepartment strategy and adjustmentstrategy for Demand and SupplyKeywordsShared Hosting Linux and Windows, Dynamic Cloud Server, Dedicated Server, iStore, Bladecenter, Redundance, Georedundance, department strategy and adjustment, Demand and Supply, DevOps, Monitoring, 24/7, readiness, OVD, Cluster, Load Balancer, Prince2, Virtualisation, operation, reference test environment, Firewall, RNT Bigfoot, EMC VNX, Hitachi, IBM, HP, virtualisation, Citrix Xen Server, project planning, capacity planning, risk management, quality management, benchmark test, Requirements Engineering, Planning and build up a new data center, as-is analysis, DE-MAIL, BSI, accreditation, certificationTime Period04/11 - 10/11CompanyDaimler AGIndustryAutomotive and vehicle manufacturingRoleFunctional and Technical Concepts, Projectmanagement at Mercedes Benz CarsDetailed Project DescritpionCreation of a test strategy AS23 for the Pre-Used-Vehicle ProjectStrategy presentation for an iPad Application that help the dealer/ car seller selling carsCreation of test scenarios that are derived of existing use casesInterface definition (communication with the central application interface API)Report DefinitionRights and roll conceptwriting functional and technical conceptsPoint-of-sales solutionpresentations on Management LevelIT/Business consultingKeywordsHPQC, test strategy, integrated system environments, Microsoft Office, Word, Excel, Powerpoint, Visio, Requirements Engineering, Requirements Management, Project Management, Business Process Analysis, ecommerce, eBusiness, B2B, B2C, HBSG, Houston, PMITime Period10/10 - 03/11CompanyDaimler AGIndustryAutomotive and vehicle manufacturingRoleFunctional and Technical Concepts, Projectmanagement, Data Migration at Mercedes Benz CarsDetailed Project DescritpionThe goal of the GPS Wholesale project is to rollout a new contract management system for the Wholesale Financing Business in 11 Daimler Financial Services entities.DFS will rollout from 2010-2012 the centrally hosted standard software WFS from SWORD-APAK at Mercedes-Benz Financial Services in South Africa & Italy and needs to integrate the system into the system environment of the local organizations.Role DescriptionThe IT Business Consultant facilitates between the Business Partners and the ITM Service Delivery units and keeps a close communication between all parties.The IT Business Consultant analyses the business requirements and consults the Business Partners in terms of the IT aspects towards the implementation of the WFS system.The IT Business Consultant derives the technical requirements from the business requirements and ensures that the service design (specification, realization, testing) meets the business requirements.The IT Business Consultant analyses the business and technical requirements and derives the data quality and process requirements to ensure that all data is migrated correct and complete.The IT Business Consultant is responsible for the development of data migration scripts, data reconciliation reports and ensures the testing of the data migration process.IT Business ConsultingAnalyse local Wholesale system landscape and interfacesDevelop gap solution and configuration proposals together with Business, supplier and local marketParticipate in gap analysis workshops as requiredProvide feedback and input for IT-related questions and requirements as requiredDocument IT-related configuration and gap development requirements in DOORSSupport creation of Products & Process DocumentReview specification documentsAnalyze impact and provide input of project change requestsReview technical-related business requirementsConsults local countries towards the envisioned harmonization level/approachSupport creation of IT specification (where applicable)Align requirements and IT specifications with relevant stakeholdersClarify technical related issues with respective IT roles and escalate to project leader IT where necessaryClarify IT Wholesale content-driven questions of on a day-to-day basisData MigrationDefine data migration goals and align them with Business Partner and IT organizationConduct research, data collection, analysis and synthesis to prepare, present and deliver recommendations and solutions to business partnerAnalyse data structure of current and future systemCreate data migration concept and agree with Business the relevant systems, data object and data migration rulesAttend IT specification workshops and review IT interface specificationsWrite and align data migration concept and data migration-related IT specifications with Business Partners and IT organization (IT suppliers, developers, sw-architect)Define data reconciliation process and reportsCoordinate development of data migration scripts and recocniliation reports with developers and ensure that scripts/reports are developed according to specificationSetup data migration task list and data migration schedule with all necessary tasks required to execute the data migration successfullySetup concept for data migration testingEnsure testing of data migration scripts according to the test concept and test scheduleAlign data migration concept and test execution results with internal and external auditorsCoordinate data migration related project tasks with IT supplier and Business PartnerProvide effort estimations for data migration concept, realization and testCompile project reports (documentation of project results, presentations)KeywordsGerman and business English fluent on negotiation level, IT Business Consultant, Data Migration Analyst, Wholesale Financing knowledge, Interface between Business and IT, Experience in software and database development, Oracle database, SQL, PL/SQL, Microsoft Access, integrated system environments, Microsoft Office products, Word, Excel, Powerpoint, Visio, ARIS, Mind Manager, Requirements Engineering, Requirements Management, DOORS, Requisite Pro, Project Management, PMITime Period01/10 - 09/10Company1&1 Internet AGIndustryTelecommunicationRoleEnterprise Architect, coordinator, project managerDetailed Project DescritpionMain Focus of the project was to launch the hosting services in Poland including the fact that UTF-8 (unicode) has to be implemented and consideredPartial project leadership in two (Technology & Architecture und Consumer) of 8 company divisions in context of the unicode migration projectProject documentation, regular meetings with the developers and architects, planning of the resources, cost- and work estimations, workpackage definition and description, resource allocation, coordination of freelancers, risk managementTechnical analysis and documentation of the information technology landscape and infrastructurePlanning the switch over of all systems like operation systems, databases, interfaces, software etc. to UTF-8 compatibilityAct jointly with the technicians and the architects of 1&1 Internet AG at eye levelPlanning test environments, database freezes, deploymentsWorkshop moderationRepresent the technical part of the project on regular steering board (board of directors)Planning system resizing (application server, middleware, database servers, …) in reference to the UTF-8 character sets and the outcome of this (more space, more CPU, more RAM, …)KeywordsMS Project, MS Office, MS Excel, communications technology, requirements engineering, process analysis, process definition, concepts, project coordination, project leading, risk management, resource management, architecture design, UNIX, Linux, Windows, C, Perl, Java, C#, PHP, XEN, Sybase ASE, Oracle, MySQL, JBOSS, TOMCAT, XML, SOA, SOAP, SOAP Attachments, Sharepoint, SUN SPARC Enterprise M8000, M9000, JDBC, RMI, TCP, IP, SSH, FTP, Prince2Time Period10/09 - 12/09CompanyDFS Deutsche Flugsicherung GmbHIndustryCivil service, associations and institutionsRoleProjectmanager, ProcessmodellingDetailed Project Descritpionsubstitution and support of the project leader in an European context (project SESAR)self-contained work out of information and development of for the project goals and targets needed deliverables with an technical and administrative natureorganisational planning and execution of workshops for developing the project goals and targetsdeveloping of general modelling approaches (UML, SOAML, …) and validation methods, quality- and consistence safety of information- and service modelsdeveloping of presentation about project status and finished working packagesexecution of review activities and quality safety measures of project documents and project resultsdeveloping issues like information models, enterprise architectures and services as well as flight safety specific issuesrequirements analysistransfer of BPMN, BPEL models into SOAMLKeywordsMS Projects, MS Office, MS Excel, communications technology, requirements analysis, process analysis, process definition, specification, project coordination, UML, BPMN, BPEL, data modelling, SOAML, architecture design, EAI, quality safety, information models, enterprise architecture and services, flight safety specific issues, reviews, Enterprise Architect, MagicDraw, PMITime Period01/08 - 06/09CompanyDaimler AGIndustryAutomotive and vehicle manufacturingRoleFunctional and Technical Concepts, ProjectmanagementDetailed Project DescritpionProject managementRequirements analysis, development and sustainable implementation ofproject management methodsCoordination, planning and tracking of project activitiesPreparation, presentation and follow-up of project eventsCreating decision memos including visualization for the project managementImplementation and further development of an efficient risk managementTechnical AssignmentCoordination and cooperation in creating Business-/IT- Business Conception in the field of product documentationintegration / support to the cooperation of work packages for labour leaders and experts in within the specification creationpreparation and visualization of complex issuesKeywordsProjectmanagement, PMI (Houston), Handbuch der Systemgestaltung, Representation and Substitution of the Workpackage Leader, Product-Documentation, Effectivity Management, EDS, BCS, PPD, TLDi, Host, Mainframe, Unix, Windows, Process Development, Process Consulting, SOA, Webservices, Eclipse, DMU, PLM XML, Perl, Websphere Application Server, requirements engineering, MS Projects, MS Excel, MS Visio, MS Powerpoint, MS Office, Smaragd, Dassault CATIA V5, UGS (Siemens) VisMockup, converter, VBA, GPO, GPA, GPD, UNIX, SOAP (-Attachments), Websphere, EAI, UML, architecture design, processes, coaching, training, configuration management, PMITime Period05/07 - 12/07CompanyDeutsche B?rse Systems AGIndustryBanking and financial servicesRoleInternational Technical Key Account ManagerDetailed Project DescritpionTechnical key account manager for the top 10 customers of the Deutsche B?rse AGCoordination, support and consulting of the top 10 customers regarding technical issues and requirementsTechnical consulting and support in the trade and bank environmentCoordination, administration and support of changes including the creation of security-related documentationsIn-depth knowledge in Xetra/Eurex as well as in communications engineering / communication processesUser knowledge of mySAPProject work under time pressure and smooth switching between various high-priority projectsExclusive working in international and English-speaking environmentCommunication in English language (speech and writing)Working with Microsoft Windows and SUN operating systemsKnowledge in the environment of TCP/IP network protocol incl. broadcast, multicast and general network topologiesCustomer Relationship Management (CRM)Problem ManagementKeywordsMS Projects, MS Office, TCP/ IP, FTP, Line-Management, workflow and processes, My SAP, Eurex, CCP, Xetra, Coaching, requirements engineering with MySAP, UNIX, Windows, HOST, monitoring, reporting, International Technical Account Management from 10 of 30 of the Top Banks in London, Consulting in Eurex, EBS, Infrastructure, Communication, VPN, Firewall, Router, Network, Broadcast, Data Center Re-Locations, Monitoring, Troubleshooting, Testing, CommissioningTime Period07/04 - 04/07CompanyDeutsche Telekom AGIndustryTelecommunicationRoleTechnical Account ManagerDetailed Project DescritpionConsulting of internationally operating large customers in the areas international Internet access, VPN, security, CMS and corporate searchConceptual design and realisation of international roll-out strategies for the T-Online products Corporate Access, Global Corporate Access, secureVPN, Corporate Search and Corporate CMSProject management and project leadership of the above listed projectsCustomer care of world-wide operating large enterprisesTechnical responsibility for all productsCommunication via telephone and e-mail with the English support team of the software producer iPass in UK, USA and IndiaOnsite support and consulting of internationally operating large enterprisesPresentation of product news to customers and on the CeBIT trade-fairDetermination of customer requirements for the implementation mostly by the producerProduct trainingKeywordsMS Projects, MS Office, MS Excel, VoIP, Analogue, ISDN, DSL, UMTS, GPRS, GSM, EDGE, HSDPA, communications technology, requirements engineering, Technical Account Management, VPN, Internet Access, Searchengine Technology, CMS Coremedia, analog, Intranet, Internet, Extranet, Firewall, Antivirus, Projectmanagement, PMI, Rollout-Management, Presales Consultant, Post Sales Consultant, Sales Consultant, Authentification, TACACS, Active Directory, NCP VPN, iPass, Cogisum, Brisbane, ECMS, NCP Client, NCP gateway, NCP Management Console, Coremedia CMS, Fast Data Search, MS Visio, MS Powerpoint, coaching, trainingTime Period09/99 - 06/04CompanyIT-Choice Software AGIndustryInternet and ITRoleHead of Internet Technology and ProjectsDetailed Project DescritpionProject leadership and -management, conceptual designA choice of project customer:Expert AG - Intranet, a web-based media database and an Internet presentation with LAMPS technology and connection to MS SQL, AS/400 and MySQLRobert Bosch AG - realisation of a style guide for the worldwide use by Robert BoschComputerjobs24 - re-launch of an established job portal by use of the following technologies: SUN Solaris, Apache, MySQL, PHP and SSL, PerlChart-Radio webcasting AG - music portal with LAMPS technology, C, PerlDATABECKER - re-launch of the online shop with SUN Solaris, ORACLE, Apache, PHP and SSLInnovent Teleserv - CD-On-Demand solution to be used as kiosk system (touchscreen, barcode, kiosk terminal, card reader) with LAMPS, CMusic4You - personalised community portal with LAMPS and XML technologyEcclesiastic data centre South-West Germany - web presentation and service portalHead of Department, Consulting, Project managementthe proper course of projects (budget, quality, project target, time)consulting in products and technologies in the environment of (E)CMS, DMS, video conferences and othersmy collaborators and their utilisation, motivation and satisfactionthe customer satisfactionthe acquisition of new customerspresenting the companythe strategic decision on partnerships with standard software producers (CMS, DMS)the specification of quality guidelines in developmentconceptual design and estimation of customer projects, verification of feasibility and selection of technologyKeywordsInternet, Intranet, Extranet, ECMS, CMS, DMS, CRM, LAMPS, MS Office, MS Powerpoint, MS Visio, MS Projects, MS Excel, MS Access, (IBM) Lotus Notes, streaming technology, streaming software, MP3, Linux, PHP, Apache, load balancing, MHP (Multimedia Home Platform), Settopbox, Java, C/C++, multimedia, download, content provider, content delivery, requirements engineering, coaching, training, leading and responsible for 20 employees, Project lead for multiple Projects in LAMPS, E(CMS), DMS, CRM Environment, presales, sales and post sales, Akquisition of new customers, OpenSource, SQL, JavaScript, HTML, CSS ................
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