Basic Information on Interpreter Services at DMV
For Consumers: Basic Information on Interpreter Services at DMV
• DMV will pay for interpreters for the following:
o Learner’s Permit Test
o Knowledge test
o Road Test (note: Interpreter is not allowed to go in the car, by law. They interpret pre-test and post-test.)
o DMV Ordered Driver Improvement Class (if the consumer has a letter from DMV, it is DMV ordered)
o Driver Education Class After 3 Times Failed
o Other DMV Business, as needed.
• DMV does have a sign language version of the Knowledge Test. They encourage people to attempt to take the test that way but it is not required (the language mode cannot possibly be appropriate for every Deaf person).
• To arrange an interpreter for any of the DMV tests, the consumer must contact VDDHH directly.
o When contacting VDDHH, be prepared to offer a range of date/time options, preferably with at least a week’s advance notice.
o Please provide the address of the DMV Customer Service Center where the consumer wants to test.
• For Driver Improvement Clinics or 3X Failed Course, requests must go through DMV. The consumer should contact Jean Dudley at (804) 249-5054 or by email at jean.dudley@dmv.. VDDHH cannot coordinate interpreters for these assignments without direct authorization from DMV.
• If a consumer gets a ticket and opts to take the driving class instead of taking the points (in other words it is NOT court ordered but consumer choice), neither DMV nor the court will pay for the interpreter. The consumer will need to work it out with the driving school.
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