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This is one of the many reasons why I wait until a buyer has given feedback before rushing and giving feedback myself after a buyer has purchased something from me on eBay.For this particular transaction I sold a ASUS Crosshair Formula Z motherboard with a FX 8350 CPU (cooled with a Wraith Max cooler) and 8GB of A-Data ram. The kit was sold used but working in perfect condition. It had only been really used as a media server and light gaming, but I also used it for Handbrake to convert and compress media to save hard drive space. I always kept the computer in a cool room and it never exceeded 35-40C max even at load.To start things off I dropped off the package to be delivered at Office Depot where they had a USPS drop off. I noticed later that day that USPS postal worker failed to pick up packages that day and I let the buyer know about it and that I was working to resolve the issue when I receive his message below:In this message he is letting me know the level of urgency in needing the board but started being extra demanding in his message so it red flagged me a little bit, though I didn’t put too much thought into it at this point.In this message not only is he stating that the item is not in perfect working condition, which I understand that damage through shipment is possible, but he automatically starts accusing me of purposely selling him a faulty motherboard:“I think you were aware of the problem that is why you supplied the extra power adapter”.Of course I get a little defensive considering the way I was accused and responded below:Here is his response:In this message he is now accusing me of running the unit full blast without proper cooling still pointing the finger at me being the problem and claiming that several of the power ports were dead, which if it were the case would most likely not power up at all and especially wouldn’t be stable enough for me to use it like I did. Here are the pictures he posted:In this picture he is showing supposed trace damage on the board, which may be there keep in mind in his earlier message he stated that he was replacing an identical board that went bad. There is no way to decipher that the pictures he posted are from my board or his broken one that he mounted my heatsink and fan as well as RAM into to take the pics.Anyway, here is my response to him:In this message I pretty much addressed his being rude to me and let him know that I didn’t have too much confidence in his integrity due to his consistent blaming of me in his previous messages for the issue. I explained to him the terms in which I would accept a return stating that I wanted the motherboard in the same working order in which I shipped it to him with the same CPU and RAM mounted to it along with the molex adapter I sent. I even went far enough to let him know that he was dealing with an individual selling items to make money for a family and not a business that he would be ripping off if he was at all being dishonest in this return process. This is his response. Instead of agreeing to my terms in which I was just wanting the items back in the condition I sent them in, he again goes to accusing me of “trying to hide” when being called out on selling a blown component. I gave him a chance to come clean and instead he tries to point the finger at me and will not cooperate. I have since reported him for abuse to eBay via online as well as contacting their customer service via phone to go over this as well.The last message I sent was this:Sellers beware. Be careful of hastily leaving feedback as soon as any buyer purchases anything. In cases like this buyer it is much better if future sellers can see honest feedback with comments before accepting a purchase.I am still awaiting eBay’s decision. ................
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