Last Updated January 2018 Employee Orientation ...

Last Updated January 2018

Employee Orientation Information Technology

scranton.edu/IT

Need Assistance? Have a Question?

The Technology Support Center staff is here to help.

? E-mail: the TSC can be contacted by e-mail at techsupport@scranton.edu. You should receive a response within one business day of the e-mail being received.

? Phone: you can reach the Service Desk by dialing HELP (4357) from a campus phone or 570-941-4357 from an off campus phone. Voicemail messages left after business hours are returned the next business day.

? In-person: to receive inperson support, visit us in AMH.

Visit the TSC scranton.edu/

techsupport

Welcome and congratulations on your new position at The University of Scranton.

We hope that your technology orientation will help you learn to navigate the University's portal (my.Scranton) and will give you an overview of technology resources across campus.

Please make sure to review our University technology policies and processes. It is important for all employees to familiarize themselves with them.

If you have any questions, comments or suggestions, please contact the Technology Support Center at 570-941-4357 or techsupport@scranton.edu.

My.Scranton portal

My.Scranton is the portal to University resources and services. It is accessible on and off campus by opening a browser and going to . Once you have logged in, you will be able to check your email, read University announcements, review your payroll information, reserve non-instructional rooms for events or meetings, and access numerous applications and systems.

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Office 365 programs

Office 365 programs, including Word, Excel and PowerPoint, can be downloaded to five additional home devices. These are the full-versions of the programs with the same functionality as those already on your University computer. Do not download these on your office computer as they have already been installed.

For more information and for download instructions, visit scranton.edu/office365.

Royal Card

The Royal Card is the multiplepurpose photo ID card for all students, faculty and staff at The University of Scranton. It provides easy access to University resources and packs a wealth of innovative technologies into one powerful and convenient card.

All students, faculty or staff who have not had pictures taken should visit the Royal Card office on the first floor of Alumni Memorial Hall.

For more information, visit scranton.edu/royalcard.

Last Updated January 2018

Home:

? Campus Announcements highlights Universityrelated announcements on topical issues of general interest to the University community.

? University Links is a comprehensive listing of many of the university services provided; Events and Facilities, Human Resources, Student Links, Financial Links, Purchasing Forms, Administrative Links, Employee Resources, Public Safety, and Parking Services.

?Emergency and Password Information lets you designate which phone number you would like to use for emergency notifications. The `Select your Password Reset Questions' allows you to set up and reset your portal password.

?Royal IT Support lets you enter IT requests or issues.

?Update Personal Information is used to update your alternate email address, emergency contact information, or to update your password (referred to as PIN).

?Self Service links to your personal information, such as time-sheet, pay stub and W-2 forms. This information is also available on the Employee tab.

Your email

The envelope icon gives you access to your email through the web-based version of Outlook. Each employee on campus is provided with a Microsoft Exchange e-mail account. The e-mail address for each person resembles firstname.name@scranton.edu.

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